Latest / Ask The Experts / International Credit Union Day 2023 with Jon Nugent at Dupaco Credit Union

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International Credit Union Day 2023 with Jon Nugent at Dupaco Credit Union · Ask The Experts

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  Thirteen ten WIBA Madison in the morning on this Thursday, October nineteenth. Great
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  day for a number of reasons. You may not know this, but today
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  is International Credit Union Day. And joining us in studio is John Nugent.
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  Of course, John comes to us from Topaco. John, how you been
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  good? Happy National Credit Union Day, Happy Thursday. It is great to
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  see you and great to have you back in studio. And you, of
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  course come to us from Dupaco. And let's talk about how you guys have
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  been doing. I mean, what an amazing opportunity for folks that one we're
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  going to learn a little bit about credit unions. But I've noticed in likely
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  you know, you and I have been doing these segments once every few months
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  for a year or so. Now. I have been amazed by the response
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  I'm hearing from people about Dupaco. Let's talk about what you see is as
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  far as customers and people that are learning about credit unions in Topaco for the
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  first time. How's it been here in Madison. Yeah? Absolutely, Madison
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  is such an awesome city. You know, a lot of credit unions,
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  a lot of friendly people. So that we've been up and running for about
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  a little over a year now and people are starting to see the signs.
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  They're starting to come into the branches and get a taste of what Dopaco's all
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  about. So it's been really good. Let's talk about what makes what makes
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  a credit union different and unique and and I think for a lot of folks
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  they sometimes think, oh, they're they're they're just a banking institution. They're
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  They're not. The structure is very different, isn't it. Yeah, absolutely
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  so. Credit unions are financial cooperative, so the members are also owners.
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  Each member has an equal voice in the credit union, so they can vote
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  on members of our volunteer board of directors. And you know, credit union's
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  purpose is to make a pro not to make a profit for the stockholders,
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  but rather to serve the financial needs of its membership. I've got a guess
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  for for somebody as as as as somebody like you that gets a chance to,
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  you know, work with people every single day, it's got to be
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  rewarding not having to have that that you know. The motivation is literally to
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  help help customers as opposed to how can we get the most And it's sad
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  to say, but it's reality. How can we get the most amount of
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  money out of these people. Literally, your guys's mission is to help the
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  people that are coming through your doors, because those are the people that are
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  running the shop. Absolutely, and it's amazing. You know, every time
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  somebody comes in, we have a chance to help them get them into a
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  spot where they can live a life worth loving. And it's awesome, it's
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  empowering. And as we talk about the team at Dupaco and some of the
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  things that you guys do. Of course, today is International Credit Union Day,
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  I've got to guess that there's there's something's going to be going on to
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  celebrate this day at Dupaco. Absolutely, So we're just asking our members or
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  non members to stop into the branch or go to our Facebook page and just
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  to enter in tell us what you're doing with your thank yous for a chance
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  to win a nice little prize. We just we just love to hear of
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  what you plan on spending that. Let's talk about those thank yous, by
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  the way, let's for folks that are saying thank you. Use what's a
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  what's a thank you? This is something unique to to Paco and something that's
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  great for your members, isn't it. Yeah? And thank you? So
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  thank use us E is a way that we give back to our members for
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  our members at do Paco using our products and services. So for example,
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  like the loans, the savings, credit and debit cards. One this year
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  was just for taking steps to keep their account safe. So the more member
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  use the products and services, the more thank yous they earn. And we're
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  talking too as you talk about some of the some of the numbers here,
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  we're talking a pretty substantial amount amount of money up given to members each year.
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  This year three point three million dollars be going back to our members.
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  That is amazing to see. So so as we talk about kind of what
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  they are, when do members receive those thank yous and how does how does
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  that kind of kind of that that process work today should be in your account
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  so real learning, yep should be There'll be checking on as soon as we
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  ran on this segment. So let's get a little bit of background kind of
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  what the as we talk about the thank you's usc thank yous, let's talk
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  about kind of what the what the motivation is there and kind of what's the
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  why offer such a thing? I mean, the reality is nobody else does
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  this, Why would why do you? Why do you guys do that Dopaco
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  cares about our members and their overall well being. And you know, as
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  a credit union, we're all owners of the cooperative and we share in this
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  success of the credit union. And that's you know through the thank you is
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  the competitive rates, the lower fees, and then you know, like the
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  free and low cost money management tools, which is more important. Talking this
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  morning with John Nugent, of course he comes to us from du Paco on
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  this International Credit Union Day and and as we as we learn more too,
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  John, and I know, as we've mentioned Dupaco here in Madison a little
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  over a year now, as people are experiencing this, I've got to guess
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  a lot of folks that are that are winning the credit union. A lot
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  of word of mouth, a lot of a lot of people saying I had
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  this experience with the folks at to Paco. This is and I've told my
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  friends and family that's a big thing too. As we're talking about thank yous
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  and an opportunity for members to to they're getting those those checks and other things.
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  It's also a great opportunity for folks that have that have had an opportunity
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  to work with you guys, at Dupaco to share that, share that message
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  and share their experiences with others, isn't it? Yeah? Absolutely, you
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  know we love hearing the stories, the success stories. You know, the
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  people in the branch love what we do. We love to help and we
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  love to hear it. But we also love for you guys to share it
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  to the members, to share with new members or other members. And you
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  mentioned the Facebook page. Also online topaco dot com d u p aco dot
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  com. And of course it's always a great day, especially today though to
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  stop on a branch, got questions. Maybe you've wondered about credit unions,
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  what makes them special, what makes them different? You want to learn about?
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  Thank you and learn about to Paco. Stop on in at a branch.
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  The folks there, uh John and of course anybody else that you come
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  into contact with, they're absolutely gonna love talking with you, getting to know
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  you again. Learn more online at do paco dot com. That's d u
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  p aco dot com, and of course follow them on Facebook as well.
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  A chance to win some stuff as well. Am I am I understanding that?
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  What's I feel like I'm buried part of the lead here. Prizes,
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  We do have a little prize for stopping into the branch or just filling it
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  out on our website. But it should be a nice little, nice little
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  prize. Perfect Madison locations are where we have one off of Mineral Point and
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  then one off on the east side off of East Washington Perfect. Get in
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  today again. Learn more online dopaco dot com. John, It's always great
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  chatting with you, my friend. You enjoyed this fantastic day. Thank you
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  you too. More of Madison in the morning. It's next right here on
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  thirteen ten Wi b A.