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Day 19 - Mistakes to Avoid with Travel Clients
In this episode of "Travel Agency in a Year", Rachel K discusses the importance of consistency in marketing and the impact of failing to understand clients' needs. It also covers mistakes to avoid when working with clients, the significance of focusing on customer service, the practice of active listening, and the importance of effective communication with clients.
Takeaways
Consistency is key
Understanding clients' needs is crucial
The skinny
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