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Latest / Service Design Show

Why Mindless AI Is the Real Danger / Ovetta Sampson / Episode #259

Are you tired of the relentless AI marketing hype but know you can't afford to ignore it? Discover how to stop blindly applying AI and start mastering it as a malleable "design material" to build impactful, user-centered services .

It’s time to stop buying into the stories big tech companies want us to believe about what Artificial Intelligence can and can’t do. Slapping AI mindlessly onto every project doesn't just create bad user experiences. It can do real harm.

To set a better example for the service design industry, host Marc sits down with Ovetta Sampson. With a resume that includes…

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