Data Strategy Fails Without Business Alignment
In this episode, Amir Bormand sits down with Clay Callaway, Director of Operations Data Insights & Analytics at Delta Dental of California, to unpack a multi-year data transformation journey inside a large healthcare insurer.
What began as a leadership question that exposed massive data silos evolved into a full-scale enterprise initiative—complete with data governance, modern architecture, and a shift in mindset from reporting to real-time insights. Clay shares why “if you build it, they will come” didn’t work the first (or second) time, how aligning with business drivers changed everything…
The skinny
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