Latest / Gladden Longevity Podcast / The Nature of Burnout: Definitions and Misconceptions - Episode 291
Transcript
- 0:28Welcome everybody to this edition of the Gladden Longevity Podcast.
- 0:31I'm your host, Dr.
- 0:32Jeffrey Gladden, and we're here answering the big questions in life.
- 0:36How good can we be?
- 0:37How do we make 100 to new 30?
- 0:39How do we live well beyond 120?
- 0:41How do we live young for a lifetime?
- 0:43And how do we develop a 300 year old mind?
- 0:47And today we're talking with Charlene Gisele.
- 0:50She's an attorney by trade who has become a burnout specialist based on her own experience with burnout.
- 0:58And I don't know about you, but I've flirted with several times and I've actually experienced burnout, uh pretty severe burnout at one point in my career.
- 1:09And this is a really interesting conversation because you're going to hear us kind of dissect what burnout is, how it happens, what's required, uh how to take care of people in
- 1:21that state.
- 1:22It's really quite interesting.
- 1:24And I think if you're a professional and you love what you do, uh
- 1:29you know, given external circumstances or whatever, you could feel there are times where you just have to put the pedal to the metal and the next thing you know, you're flirting
- 1:37with burnout.
- 1:38So you're going to find this conversation really interesting.
- 1:42Welcome everybody to this edition of the Gladden Longevity Podcast.
- 1:45I'm your host, Dr.
- 1:45Jeffrey Gladden.
- 1:46And today I'm sitting across from the lovely Charlene Borleau.
- 1:50I hope I didn't butcher your name too badly.
- 1:53She's calling in from uh Bordeaux uh in France.
- 1:57ah She's not drinking a glass of wine though that I can see anyway.
- 2:02but uh yeah, welcome to the show, Charlene.
- 2:05Not on camera, but off camera for sure.
- 2:07there you go.
- 2:09There you go.
- 2:10So Charlene, let's talk a little bit about burnout.
- 2:13This is something I personally have experience with.
- 2:16I've gone through burnout probably a couple of times in my career.
- 2:21I remember one time it became really incapacitating.
- 2:26I had to take three weeks off actually.
- 2:30happened close to a meeting I was going to in December.
- 2:33I couldn't even attend the meeting because uh
- 2:36I was just so burnt out, quite honestly.
- 2:39And I realized that, you know, we all push so hard or we think we need to push so hard.
- 2:44um And we sort of compound the problem by doing that.
- 2:47Of course, I've, you know, this happened maybe, I don't know, 10 years ago now, but I learned a lot from that experience.
- 2:55And it actually took me about three weeks to recover before I could even think about going back to work, um which is really, really interesting.
- 3:04So.
- 3:04I have some personal experience with this.
- 3:05I don't know if you do as well, but I know you've become a burnout sort of prevention coach and maybe a recovery coach.
- 3:12I don't know.
- 3:12You'll explain it to us.
- 3:13So.
- 3:14Well, the first thing I want to say is actually you did quite well because three weeks recovery for burnout, I would say, is a pretty tight timeline.
- 3:21My folks are taking anywhere between three months to nine months to recover.
- 3:27So it really depends.
- 3:28I would say, first of all, I really applaud your candor for sharing that with us because I think a lot of high flying professional on type A still perceive burnout as a sign of
- 3:38weakness.
- 3:39And we know from a psychological standpoint that it couldn't be further away from the truth.
- 3:43If anything, burnout is the proof that you are so dedicated, that you've done too much of that thing you love for too long with too little rest.
- 3:51So that's it.
- 3:52Burnout is a nutshell.
- 3:54You've done too much of the thing you love for too many hours with too little rest.
- 3:59You can think of many fancy definitions, but that's really my definition of it.
- 4:02And the truth is we mask it, right?
- 4:06I was a master masker.
- 4:08In other words, I would show up at work, be the one that would be
- 4:12billing the most amount of hours, asking for more client work.
- 4:16So can you blame the organization, the company, the firm?
- 4:19I don't think you can because the truth is when I think back about my years, when I burnt out, I was asking for more work.
- 4:26I was volunteering for more hours.
- 4:28I wanted to be put up in front of the client.
- 4:30I wanted to work weekend.
- 4:32And I know this is going to sound strange, but...
- 4:35I remember even liking the things you're not supposed to like, know, the all-nighters, the late night deadline.
- 4:40I liked it.
- 4:41I got a kick out of it.
- 4:42It's like get adrenaline, you feel that you're um of service, you feel that you can do it all and there is something extremely rewarding.
- 4:52So my...
- 4:53It's a, let me just interrupt you for a second, because it's really, it's really interesting to hear you say that because ah this idea of doing too much of something that
- 5:01you love doing um and not taking a break from it.
- 5:04then, you know, there's, there's underlying reasons why we do that, which are intriguing to me, you know, in the sense of, yes, we do love what we do.
- 5:16But um in my case, I think there was also a level of.
- 5:23uh, fear, I would say of I need to be working this hard to actually bring this company to life kind of thing.
- 5:30In my case, it was starting a company, right?
- 5:32So a little different than being part of a firm, but, a similar kind of thing.
- 5:36You're building a practice inside a firm, whatever you're doing, right?
- 5:39So, um, but I think for, for me, there's a sense of loving what I did, but also having an underlying sort of feeling of fear or not being safe.
- 5:52to where it felt safe to actually take time off.
- 5:55And I think, I don't know if you experienced that or not, I'm just sharing that with the audience because it may be that, you know, there's two sides to that coin.
- 6:02um That there's also this sense of not feeling safe taking time off.
- 6:08So I don't know, what do you think about that?
- 6:10I love that you said that.
- 6:11And in fact, at industry level, there is a lot of prejudice even against the notion of rest and recovery.
- 6:19So just think about LinkedIn as a platform.
- 6:21And I love LinkedIn.
- 6:23spent a big chunk of my life on the platform and it's an amazing platform for business, but it's interesting to take note of the fact that when you post on holidays or
- 6:35recovering, depending on the community you are part of,
- 6:39Yes, you're going to get, you know, a sort of positive engagement.
- 6:42People are like, oh, wow, beautiful.
- 6:44Where are you?
- 6:45But there is a little voice that also goes, wow, you're taking a lot of time off.
- 6:50Well, you have a lot of time for that.
- 6:51People work hard, don't have time to take breaks like that.
- 6:54Right.
- 6:55And I know that because I was one of the people thinking that back in those years when I burnt off.
- 7:01Right.
- 7:01And the truth is because we have this badge of
- 7:06busyness and I've learned to take it off and to realize that actually work can be an addiction.
- 7:15And that's something that may not be evident, but in my observation, having been a burnout advisor now for the best part of seven and a half years coming out, I see the patterns and
- 7:31the addictive behavior of folks with work.
- 7:35that is so similar to a substance like drug or alcohol.
- 7:41Yeah, it's it's kind of the normalized addiction, right?
- 7:45Like if you talk about being addicted to alcohol or or a drug or a pharmaceutical or something like that, it has its own set of I suppose society has put some stigma on it,
- 7:59but there's also a lot of empathy around it at this point in time around, OK, this person's suffering.
- 8:04They're suffering with an addiction, right?
- 8:06Whereas when people are addicted to work,
- 8:09workaholic or whatever, um then there's not that same sort of empathy, if you will.
- 8:18It's kind of like they're doing this to themselves.
- 8:20Like they don't really have to be doing this, right?
- 8:21So anyway, it's interesting, right?
- 8:24Yeah.
- 8:25further than that because at a societal level if one knows for example let's say that I know or you know that we have a past history with alcohol you're not gonna come up to me
- 8:41and offer me a whiskey right just out of courtesy and out of respect in fact you're gonna encourage sober behavior same with drugs if you know I have a history you're not gonna
- 8:51give out the name of a drug dealer
- 8:52I mean, at least as somebody who cares about my well-being.
- 8:56However, how often do you see someone say, me make sure we buffer you from extra work.
- 9:03Let me make sure that we keep you off that client matter because I know you've got it in you, but actually I can see sign of work addiction.
- 9:10I need to take that substance away from you to preserve you from burnout.
- 9:14No, because at a societal level, more work equals faster track to promotion.
- 9:21access to bonuses, access to more wealth, more resources, more power, more status.
- 9:26So we live in a society where more work, more hours equals more success.
- 9:32In other words, right?
- 9:35Right.
- 9:36Which is an interesting thing, right?
- 9:37Because it gets back to the definition of success, right?
- 9:41Like, what is the definition of success?
- 9:43And why do we, what's actually gonna happen when we have more power, more wealth, whatever?
- 9:50What does that do?
- 9:51I think for me, the way I kind of think about it is that it makes people feel more safe.
- 9:58Like they have control, right?
- 10:01It's like a need to feel in control so that they feel safe on some level.
- 10:06I think that's still a part of it.
- 10:08I think there's also a joy in creating and co-creating and being a contributor to where, you know, it's gratifying to help people.
- 10:17Like I love helping people.
- 10:18Right.
- 10:19And I love seeing our clients do great.
- 10:21Like you love seeing your clients do well, right?
- 10:23There's a certain joy in that for sure.
- 10:27But
- 10:27There's also, uh I think a lot of times there's sort of these underlying ah fears almost that drive us to try to get to something.
- 10:37And many times when we get there, we realize that there's nothing there, right?
- 10:40So you've heard that story like a million times, right?
- 10:42I made it all the way to the top and I found out there was nothing there, right?
- 10:46So it's really interesting.
- 10:47ah I think it's fascinating, yeah.
- 10:51either nothing there or nothing left, right?
- 10:53Because maybe there is something, uh but you become the shadow of yourself.
- 11:00you know, in my line of work, what I say is very often folks come to see me when they've hit one of the three Ds.
- 11:06So D number one is divorce.
- 11:09So either you're thinking about divorce or your wife or your husband is telling you, sweetie, if it goes any longer like this, that's not going to last.
- 11:18And this is what happened to me in my first marriage.
- 11:20I had a horrendous divorce and there was a very close connection between my burnout and my divorce because I was married to my ex-husband.
- 11:29So number one, number D is that divorce.
- 11:34Then the second one is the diagnosis.
- 11:37So that's actually the medical health scare.
- 11:41So you just had your doctor telling you that you're pre-diabetic or that you're moments away from a heart attack or from a stroke or all of the above.
- 11:50right?
- 11:51And then the one, I'm sorry for being a bit morbid, but it's death, either death in the family or death of a colleague or death of a peer, or even just the thought and
- 12:04contemplation of our own mortality and the realization that actually we may or may not survive our success.
- 12:10So this is question that I really like to ask my clients is, okay, so I hear you, I see you, we've just met.
- 12:18If you were to continue to work at the pace that you're currently working at, doing the sacrifices that you do for your health and well-being, the sacrifices that you do for your
- 12:28personal relationship, what are the odds of you surviving your success, high or low?
- 12:34Hmm.
- 12:35Yeah.
- 12:35Good question.
- 12:37It's a poignant question.
- 12:39think I have found a different uh solution to it, if you will, uh which is kind of in the psychospiritual space uh to actually feel safe in feeling connected to source energy, uh
- 13:00God, purpose.
- 13:02feeling unconditional love, feeling safe, giving myself safety, realizing that nothing external to us can ever make us feel safe, ultimately.
- 13:10All of it can be taken away, right?
- 13:12History shows us that everything can be taken away, even our health.
- 13:16So how do you ultimately feel safe?
- 13:18So that becomes, for me, that becomes a psycho-spiritual question.
- 13:21And once you sort of solve that, then you can actually feel safe.
- 13:25Now you actually have the freedom.
- 13:27to say, no, I'm safe.
- 13:28If I take the afternoon off, I'm still safe.
- 13:30If I take a week off, I'm still safe.
- 13:33And yet ah there's still a passion to want to contribute and bring things forward and create.
- 13:39think humans are at their best when they're creating.
- 13:41you know, being able to do all that super fun, but then also realizing that uh that we need to take care of ourselves.
- 13:49And the way I picture that is taking care of my little four or five year old self.
- 13:53It's like.
- 13:54He can only do so much before he needs a break.
- 13:57Right.
- 13:58And so we're kind of like that.
- 13:59We kind of push so hard that we we we sacrifice our health, even our mental health for the sake of of what you know.
- 14:08Right.
- 14:08So I think if you if you solve the big questions about meaning and purpose and safety and connection and feeling loved, then it's like, OK, well, I'm doing this because.
- 14:18I'm called to do this.
- 14:19This is my thing.
- 14:20And now I can, I can modulate it because it's not tied to my, either my identity, my safety, my self worth or any of those kinds of things.
- 14:28That's kind of how I've come to think about it.
- 14:30I think that's a really good framework and I wonder to what extent do you find that it helps alleviate performance anxiety or fear of missing out?
- 14:42Yeah, I don't really have fear of missing out.
- 14:44um think for me, it's in performance anxiety.
- 14:49I always ask myself a question.
- 14:51If I don't feel safe, um why is it that I don't feel safe in this situation?
- 14:57What about this is not making me feel safe?
- 15:00And once I ask that question, then it becomes, oh, I don't feel safe because of this or this or this.
- 15:05And some of it could be even old archetypal sort of wounds that I've incurred or.
- 15:10traumas that I've experienced or you know, whatever it is and it's like, okay, well, this is related to that.
- 15:16So this is related to that, then.
- 15:18Okay, now I'm getting a handle on it.
- 15:21Now I can actually understand where this is coming from.
- 15:23And I don't have to let it control me.
- 15:25I don't have to live in reaction to it or even flail against it.
- 15:27I can actually embrace it as part of what was there and say, okay, I can make peace with this.
- 15:34And now let me just choose to go a different direction.
- 15:36Right.
- 15:37So yeah.
- 15:38Yeah.
- 15:39I love it.
- 15:39It's very powerful.
- 15:41And I wonder if that feeling of being unsafe is connected to a fear that is relating to financial security.
- 15:52How do you then...
- 15:55soothe that fear because there is often with burnout a very, very strong connection between the desire to continue to strive and provide and be productive and the desire to
- 16:09be financially secure, particularly when one is a provider and the fear of financial insecurities is huge.
- 16:19I wonder how your safety framework works with that.
- 16:24Yeah, it's a great question.
- 16:25So ultimately, what I've come to understand is that finances, money can never make me feel safe.
- 16:31Right.
- 16:32So if I don't depend on money to make me feel safe, then I'm not beholden to it.
- 16:37And it doesn't mean that I'm not wise with my financial decisions or that I don't feel like I want to create wealth to have abundance to be able to create with it.
- 16:49I love doing that, quite honestly.
- 16:51But but
- 16:53It's different than feeling like there's a have to or I'm going to or the whole world is going to create it.
- 16:58Right.
- 16:59It's there's kind of a panic in your soul.
- 17:01It's like if you made an investment and you lost it, you would think I mean, could, know, really, it's the human that makes the meaning.
- 17:11Right.
- 17:11So you could lose the investment.
- 17:12It could mean one of a million things.
- 17:14I really learned something interesting there.
- 17:16I'm going to apply that in another situation.
- 17:18That's kind of analogous, but I'm going to do it differently.
- 17:20Or it's like
- 17:21my gosh, I just lost this.
- 17:23my gosh.
- 17:23my gosh.
- 17:24The sky is falling.
- 17:25Right.
- 17:25So it's really how we see it.
- 17:27um And so when you when you kind of realize that there is no failure, that we're only here to learn, we're only here to grow.
- 17:35And then it's like, no, I'll be I'll be fine.
- 17:38I'll be fine.
- 17:39If I get hit by a bus, I'll be fine, too.
- 17:40So it's you know, it's all good.
- 17:42Right.
- 17:43And I think that's ultimately where safety comes from for me.
- 17:46I can only speak for myself, but ultimately that's where it is.
- 17:49And so, yeah.
- 17:50Not to say that I don't have financial objectives or sometimes have concerns, right?
- 17:56Sometimes I do if something's not going the way I would choose, it's like, well, we need to change something about that.
- 18:02But um but I don't want to get my whole my whole life tied up in it, right?
- 18:09Because I think that's a trap.
- 18:11So.
- 18:13And also it's something that really makes you lose perspective.
- 18:20That's right.
- 18:21It makes you lose perspective.
- 18:22That's right.
- 18:23That's right.
- 18:24So I have a lot of clients that are in utterly toxic work relationship.
- 18:30When they come to see me, one of the reason they hire me as a consultant or a burnout advisor is to really sort of decipher from the sort of intricate.
- 18:43toxic relationship and understand how to navigate that relationship.
- 18:46And exit is not always a solution, right?
- 18:49I'm not always towards an exit strategy.
- 18:52There's a room and space for staying at the firm or the organization.
- 18:56I actually love it when my clients stay, but I really am very, very wary of fueling a toxic relationship.
- 19:03And for me, the first step is to always be aware of whether or not that relationship to work, be it the organization, your boss,
- 19:13from whatever it is, relationship to work with big word work, is it a healthy one or is it a toxic one?
- 19:21In other words, if you were describing a relationship with your boyfriend, girlfriend, partner, husband, wife, would I qualify that relationship as healthy or unhealthy if you
- 19:32gave me the same qualifiers, right?
- 19:34So when I hear you talking about work, is it a sense of joy, motivation, fulfillment, dedication, passion?
- 19:41Am I hearing those qualifiers?
- 19:43Am I hearing all those terms when you talk to me?
- 19:46Do I see you smile?
- 19:47Do I see this sparkle, this idea?
- 19:49And I can hear you creating your next big idea.
- 19:53I can sense that creative juice flowing in you.
- 19:56Like creativity, I think it's such an important test.
- 20:00Are you creative or are you completely jaded, right?
- 20:04Often burnt out, you're jaded, you're...
- 20:06You're bitter, you're cynical, you're pissed off, you're everything but creative.
- 20:11When I was worked out, creativity was not even on the radar.
- 20:15You know, you don't, it's like, it's not...
- 20:18Survival it's more survival mode at that point, right?
- 20:20Yeah, there's no room to create.
- 20:22I'm trying to survive here.
- 20:23So
- 20:23is so far fetched.
- 20:25It's like, sort of, you can't even begin to think about it.
- 20:29You're thinking about just waking up and not collapsing in the office.
- 20:32That's kind of, that's a day.
- 20:35Yeah.
- 20:35No, I get it.
- 20:36I get it.
- 20:37But I think that if we have a bit of a honest, really candid, difficult conversation with ourselves, or with an advisor, or with a consultant, and we actually evaluate our
- 20:49relationship to work, and do an honest assessment and an inventory on all those feelings and emotions and thoughts, what are they?
- 20:58And that's really something that I want to challenge everyone listening to today.
- 21:01Take your pen, take your
- 21:02paper and evaluate your relationship to work.
- 21:05I want to hear it all.
- 21:07I want to hear the good, the bad, the ugly and everything in between.
- 21:09How is it overall?
- 21:11It's okay to have a rough day.
- 21:12I have rough days too and I love what I do and I'm far from burning out.
- 21:16But if it's overall this feeling of dooms and glooms and anxiety and overwhelm and this feeling, I have clients that tell me they feel like it can't breathe.
- 21:27they walk into the office and they have their heart pounding out of their chest because they think they are going to have a panic attack.
- 21:33Well, really, would you stay in a marriage if that was how you feel every time you walk into a room with your spouse?
- 21:41Right?
- 21:42No, exactly.
- 21:42No, you're exactly right.
- 21:44I think it's a really good analogy to uh think of work as another relationship in your life, right?
- 21:52And the people that work as other important relationships in your life.
- 21:56think, you know, in our work here in longevity, we really have five different areas that we focus on.
- 22:02One is the
- 22:03life energy circle, is sort of the psycho spiritual space and longevity itself, which are the drivers of aging, the hallmarks of age and health and performance, which is, you know,
- 22:12being fit, fast, agile, strong, et cetera.
- 22:15But the fifth circle is the environments we reside in and architecting those to actually support the mission of being youthful.
- 22:23So the ideas you end up with a 30 year old body and a 300 year old mind at age a hundred, right?
- 22:28That's where we're going here.
- 22:29So.
- 22:30what kind of environment does it take for you to expand into that 300 year old mind, right?
- 22:35It can't be a toxic environment.
- 22:38And yet I think people many times feel trapped.
- 22:41I'm sure when you talk to some of your clients, they end up feeling trapped because they have a mortgage, they have a wife, they have kids in school, they have this or that.
- 22:49They don't know how they would make a move that wouldn't completely upset the financial apple cart for the family.
- 22:58And so they end up leveraging their health to try to keep that going.
- 23:01But they're actually literally shortening their lives by doing that.
- 23:05Literally, yeah, absolutely.
- 23:09It's fascinating to see how far I can go.
- 23:13It's not uncommon at all in my line of work to have a client calling me and telling me they hit the road or they were on a train or they were on a plane and there was a little
- 23:26part of them, however big or small that part may be, it's hard to tell, but there was a part that was kind of hoping that the plane wouldn't land or the car would.
- 23:36Hmm.
- 23:38Yeah.
- 23:39I'm not saying they were suicidal but they had societal thoughts and ideation right so the idea of just what would be life like if I went around yeah I've had client go as far as
- 23:56just making sure that you know their life insurance policies were really
- 24:00good and strong to make sure their spouses were covered because they contemplated the thought of just being gone.
- 24:07Or when I ask, where do you want to go?
- 24:11And the client says nowhere and digging deeper and removing the layers and like, well, okay, if somewhere was a place, if nowhere was not an option, like, what can you tell me
- 24:20more?
- 24:20Like, what does that look like?
- 24:21What does that feel like?
- 24:22It's like.
- 24:23uh
- 24:23somewhere I'm not found or I don't have to show up or I don't want to leave anymore.
- 24:27I don't want to be around.
- 24:28I don't want to wake up tomorrow.
- 24:30And then you have all those starts coming up or I would rather just not have to face another day.
- 24:36And you have to interview quickly when you start to contemplate those thoughts because they can go very far.
- 24:42And that's really the sort of the darkness of
- 24:48of the type A brain, right?
- 24:50Because it's always small and you're not very nuanced.
- 24:54So there is an all or nothing mindset with a type A hyperproductive folks and I couldn't buy stuff in that.
- 24:59it's either I'm going to get to the pinnacle of the organization or the whatever it is that you want now, or I'm going to be gone.
- 25:09Like there is no room for in-between or nuance or half measures.
- 25:13Right?
- 25:14So, and I very much thought like that.
- 25:18And in fact, if I'm being really, really honest, ah the way I recovered from my burnout was not nuanced.
- 25:26I did all or nothing.
- 25:28I went from being a high flying litigator at an American law firm to going to an ashram in India, total eat my love, right?
- 25:36Except I hadn't seen the movie, but you know, to throw myself into the deep end of spiritualism and meditation because I could not see nuances.
- 25:47Now having built the insight that I've built and being in a state of wellness that I'm in now, I can see how burnt out I was because I could either see, I'm a litigator at an
- 26:00American law firm or I'm living with a guru in a national home in India.
- 26:06This is quite extreme thinking, right?
- 26:09Yeah, yeah, no, that's right.
- 26:11But sometimes actually sometimes it takes the extremes to kind of reset the system, right?
- 26:16ah
- 26:18and I'm so grateful for my experience, but when people hear my story and they say, well, Suga, go and quit my job and leave my wife and go to India and the national, I'm like,
- 26:27please no, I'm not an advocate for doing that, It worked for me and it served a purpose, but I'm not saying you need to be that radical.
- 26:39I think there is a little danger in that.
- 26:42Radical behavior that you haven't done the deep work yet and it's true.
- 26:46I hadn't done the deep work yet I did the deep work there and then I realized how non nuanced my brain was and how I needed to sort of surrender to the subtle nuances of Being
- 26:59a lawyer and being spiritual or being a professional who can work and have a meditative practice being somebody who can be fit and
- 27:07sorry.
- 27:08doing sports and serving my clients.
- 27:10I had to add a lot of ands to my sentences.
- 27:14For many, years I thought I can be a big attorney at a big American law firm or healthy or a good wife, but I don't think I can do all of that together.
- 27:26And if I have to choose, I'll choose being an attorney over being a wife, over being a stepmom, over being healthy any day, any time, right?
- 27:34But...
- 27:34Over the years with my spiritual practices and my health reset, I learned that actually not only there is an end, but also it's a foundation.
- 27:43So I used to think I can't work out because I need to work hard.
- 27:47Now I think I work so hard because I need to work so hard.
- 27:54So if I have a hard workout, then I can do harder work.
- 27:57It's a foundation, right?
- 27:59I think of myself as a fit person.
- 28:03that makes me a fitter professional, emotionally, psychologically and spiritually.
- 28:08But I didn't used to think that way.
- 28:10I had a very binary mindset and I think hopefully sharing that makes folks listening realize that maybe having more nuances in their life is a gift.
- 28:22Yeah, I think that's exactly right.
- 28:26And in the life energy circle, um the first thing on that is actually mindset, which has to do with asking, are you married to your questions or are you married to your answers?
- 28:38And the second part of that is, are you a binary thinker or a quantum thinker?
- 28:42Right?
- 28:43So if you're a binary thinker, it's easy to get into a box, right?
- 28:48If you're married to your answers, it's easy to get into a box.
- 28:51Now you feel compelled to defend them like, yes, of course I need to work.
- 28:55Of course I need to do this, whatever, right?
- 28:56But if you're a quantum thinker and you're married to your questions, how do I actually lead the best life I possibly can?
- 29:02How do I actually make the best contribution and maintain my balance and all these other things, right?
- 29:08So it's the questions that will drive everything, I think.
- 29:11Then it's like, oh, okay, well, there's probably a different way here.
- 29:13And I think moving away what you did, moving away from the binary thought process into a more nuanced, what I would call quantum way of thinking like, there's a better solution
- 29:21here at this time in this position for this, right?
- 29:23Then, then that's super helpful.
- 29:25That's really, really, that's really, really cool.
- 29:27So yeah.
- 29:30It is, but I'm pretty certain, having seen hundreds if not thousands of professional burning out, that the burnt out brain can't do nuances very well.
- 29:40No, they can't.
- 29:41No, it can't.
- 29:43It's in complete fight or flight.
- 29:44When people come to the office here, right, we actually measure, we do a couple of tests.
- 29:50We do uh a personality profile that looks at who they are at age 12, like what's their sweet spot as a personality?
- 29:57And then what are they asking of themselves to be at work?
- 30:02Right.
- 30:03And sometimes we find massive differences between who they really are.
- 30:09and who they feel they need to show up as at work.
- 30:12And that's there's inherent stress in that.
- 30:14Right.
- 30:14Just and people normalize it.
- 30:16That's the other thing.
- 30:17It's like, no, it's just part of my job is what I do.
- 30:20Well, not exactly.
- 30:21Take a look at this because, know, you would be much happier if your job allowed you to do this or more of that or this or that.
- 30:28And I think, yeah, absolutely.
- 30:30It would.
- 30:30It's like, OK, well, there's the stress right there that you're not.
- 30:34really able to see, but it's actually you're wearing it in your system because when we measure their nervous system, right, we see that they're under tremendous stress and yet
- 30:42they've normalized it again.
- 30:44So I think it's really uh it's really interesting how humans tend to normalize these levels of stress that can be very unhealthy.
- 30:53And I think equipping them with the knowledge to know, oh, I didn't realize.
- 30:58Right.
- 30:58I think that's part of the part of the process of helping people to change.
- 31:03Yes, and also perhaps changing the perception around what's normal was not.
- 31:10when you start to normalize not sleeping well as you know, well, who does right?
- 31:16I remember this, you know, this really unhelpful saying like, who does or you sleep when you're dead?
- 31:25Or yes, if you're working hard, you don't have time.
- 31:27yeah, I can survive on three hours sleep and all those things that we say that are really fueling this narrative of
- 31:36it's quite normal to not sleep if you want to be a dedicated professional.
- 31:41And actually, that is just such a contradiction because you're using your brain and your brain, you know, from a neuroscientific standpoint, needs sleep.
- 31:51It's unquestionable.
- 31:52There is data, there is science, there is evidence.
- 31:54And yet we think that we're somehow superheroes that do not need sleep and found the greatest hack of all, but you haven't.
- 32:02You're just two steps away from the biggest burnout of your life.
- 32:07And I know that because I used to be an insomniac.
- 32:11you used to do that.
- 32:12Yeah.
- 32:12I wonder if there's another element to this too, which is I wonder, I think in many respects, what we do, we do for love in a way that we want to be lovable.
- 32:23And I think on some level there's a message that in order to be lovable, I need to be a good.
- 32:29professional, a good provider, I need to have a certain status I need.
- 32:32And that will make me lovable, not only for myself, but for other people.
- 32:36I think that's another piece of it, too.
- 32:38The safety is part of it also.
- 32:40But then there's that lovability.
- 32:43And I think people can just leverage themselves into total burnout with the misconceptions of what it takes to actually be lovable or to be safe.
- 32:55And so I think it's really interesting stuff.
- 32:58So interesting field you're working in,
- 33:00You know, I love that you said that about love because I get this Realization quite often in my coaching session or even during clinical hypnotherapy And this is a big moment for
- 33:13my clients where they have a bit of a breakthrough when we talk about love and actually it really
- 33:21transpires that they're in relationship either with work or marriages or friendship circles that are not really meeting their love values.
- 33:31When we meet their values, they're actually not really matching.
- 33:36And when you get to a position, so if you...
- 33:40have a trans state through clinical hypnotherapy and you actually get to have a person where they meet a part of themselves or they do inner child meditation or they go back
- 33:50into their life or a past traumatic event and they actually get to meet a part of them or they get to see their future and you ask them very safe guided question around
- 34:00And if you wear that other person, so you put them in a third position, like another position outside of themselves, and you ask them whether they would love the person
- 34:08they've become, or the person they used to be, or the person they're about to be, there is this moment of, well, either no, or I miss them, or I've lost them.
- 34:18So, know, get clients break into tears when they get to think about their inner child and what that child used to love.
- 34:25And that child loved to play and loved to build and loved to create and loved to love.
- 34:30And I'm thinking, and now you're adult, does your inner child love the adult side of you?
- 34:36If you were in a room where your adult version of self and your in child met, would your child play with the adult you've become?
- 34:45Mm That's a good question.
- 34:47No, it's a really good question.
- 34:49You know, the freedom we have as children and particularly if we feel loved as a child, if we grow up in an environment where we do feel loved and we have love for ourselves, it's
- 34:59interesting.
- 35:00You know, in all these democratic countries, we talk about freedom and yet almost everybody signs up to become an indentured servant.
- 35:08Right.
- 35:09In their personal life, like they now become.
- 35:12an indentured servant to the job or the firm or the office or the work or the career or, whatever it is, right.
- 35:19It's fascinating to me that uh we have a hard time actually living free in the sense of being safe, being loved, and then creating from that space as opposed to feeling this
- 35:31compulsion to become an indentured servant.
- 35:33So.
- 35:34Absolutely.
- 35:36But again, I think that most of the time when we're in a state of burnout, we're so far off even beginning to realize that or comprehend.
- 35:45Total fight of light is total sort of collapse of everything that you know, and hence the lack of motivation, the feeling of being jaded.
- 35:56it's just perhaps to bring a little bit of hope and light to this.
- 36:02The one thing I would say is
- 36:03Burnout is not a permanent state.
- 36:05You know, I've mentioned three months longer, but one thing I know and I'm very confident about is you can recover.
- 36:15You know, I believe in broke.
- 36:17I know you are too.
- 36:18And many of us are.
- 36:19You can recover, but you have to be very mindful that you're prone to burning out again.
- 36:23So I watch like oil on fire because I do ask myself, am I getting closer to burning out again or am I getting
- 36:32closer to staying in this space of balancing my health and my professional career.
- 36:38And I have to set measures in place.
- 36:39So I've learned that I can't fully trust myself around work like an ex-addict can't really trust themselves around the substance and they need to have sober behaviors.
- 36:49I need to have sober behaviors around work.
- 36:53So I need to put back systems and that's how I have safe.
- 36:58I think that's really wise on your part.
- 37:01I do think that when people are really burned out, it's almost like they need to be put into intensive care.
- 37:09It's very difficult to talk to somebody that's going into intensive care about running a marathon next year.
- 37:15It's impossible.
- 37:16like, I can't even, not only can I not even imagine it, I have no desire to even do it.
- 37:22I think there has to be kind of an intensive care plan around those people to allow them to rehab, to recover.
- 37:30Do you have sort of an intensive care plan for people when they come to you burned out?
- 37:35I suspect you probably do.
- 37:36It might be helpful for the audience to hear what that is.
- 37:39I do burnout interventions.
- 37:41So my coaching program is very separate from my burnout intervention, which is really, it does what it says.
- 37:50It's an intervention.
- 37:51It's usually not between nine to five.
- 37:54It's usually being facilitated by an external member.
- 37:58So an organization, a boss, a spouse, a friend, it's...
- 38:04Happening sometimes that one person self-referred, but it's quite rare.
- 38:08So an intervention typically is an external observer, be it a company, a firm, an organization, a family member, who looking at that person A, being very concerned and
- 38:20worried stages effectively an intervention and that's when I get called in.
- 38:25So it's an intense work in terms of the tightness of it because it needs to be dealt with
- 38:32very different frameworks.
- 38:33So again, like you would not talk about running a marathon to somebody in intensive care.
- 38:37I am not going to talk about, you know, having very long-term goal to somebody who's going through it because you can't even have a long-term future thinking.
- 38:50That's right.
- 38:51So it's, it's, the now and say here and my method and framework is starts with the physiology.
- 38:58So I always start with
- 38:59Physiology, I always go back to the body to have a body can be safe at a nervous system the brain the breath and Making sure that your physiological body can be the foundation
- 39:11upon which we build back your health I always start there You can have psychological interventions and you should have psychological interventions But I need to know that I
- 39:22have a physiological foundation because if I do a psychological intervention the person is like gasping for hair or having a
- 39:29right.
- 39:30It's coming to nervous system is actually getting the nervous system to actually calm down in a way.
- 39:35Right.
- 39:35That's the key thing.
- 39:36And allow it to have rest to where it's not feeling panicked.
- 39:39um And yeah, all the stress.
- 39:44Yeah, it's it's it's really it isn't it's a nervous system.
- 39:48Rehabilitation is kind of what's required before you can even start to delve into the how did we get here and where do we go from here?
- 39:55Those are those are.
- 39:56down the road.
- 39:57That's like talking to your coach about how do we start training um when you're in the ICU, right?
- 40:02Those are inappropriate conversations in the ICU.
- 40:05always tell my clients during a burnout intervention, when you hear me ask you about your past or talk to you about your future, we're no longer in the intervention phase.
- 40:16When in the intervention, it's the right here, right now.
- 40:20mean, where you at and we intervene.
- 40:23How did your dad and mom influence the way you think, move and talk?
- 40:28And what do you want to do in terms of your legacy and leadership to the world?
- 40:32We get to that.
- 40:34when we can thrive again, right?
- 40:36So I don't do past or future pacing focus intervention.
- 40:41I deal with the here and now, the physiological reset, and then we get deeper into psychology to make sure we don't repeat the pattern and prevent another bout of burnout.
- 40:51So it's kind of like somatic therapy in a way.
- 40:53It's really allowing someone to come into control or a feeling of control in their body and in their nervous system, as opposed to being sort of out of control or completely
- 41:02depleted.
- 41:02Right.
- 41:02And so it's it's somatic therapy.
- 41:04If you're listening to that, that's really it's really body based therapy, which is in essence, nervous system slash body based uh therapy.
- 41:14And that's a really, really important thing to know if you are flirting with burnout or you're feeling like you might be headed down that path.
- 41:21That's the best place to start, not with envisioning new horizons or whatever.
- 41:27It's really about getting your nervous system back aligned, making it feel loved and safe and nurtured.
- 41:33I think that's a key piece.
- 41:36Yeah, I love that you said that because when I have folks asking me during the first meeting, should I quit my job?
- 41:43Should I say you're not in a state to even be in, to ask for a job?
- 41:48Because if you make that decision in the state you're in, I'm not sure this is going to be a decision that really serves you in the long term.
- 41:56So I actually hold things back.
- 41:59So even if I'm pushed into, need to make that decision, I know you do, but not now.
- 42:06But now we're going to work on how you can make that decision being in the most optimal state you can make that decision in.
- 42:16Like that is really important to understand.
- 42:20And of course you get pushed back on objection.
- 42:22But I think that if you get that self-awareness piece first and you understand that everything starts with the body and the physiology and the somatic work, you're already a
- 42:30long way ahead.
- 42:30And you're certainly ahead of where I was back when I...
- 42:33and that's why I'm so grateful for my yogic practice in India because it really truly was a somatic intervention of thought which I didn't realize right but it is what I
- 42:43That's right.
- 42:44That's what it was.
- 42:45Yeah, exactly.
- 42:47No, that's quite beautiful.
- 42:48I'm really starting to realize that burnout and flirting with burnout is really, uh it's analogous to kind of a medical emergency where someone would need to be in an intensive
- 42:58care unit.
- 42:59Right.
- 42:59I think that it's really, it's that serious.
- 43:02It's that systemic.
- 43:04And it's, that important to actually drop away everything else and just focus on.
- 43:10on getting that person kind of back to a state of equilibrium, healthy.
- 43:13Everything else can wait, quite honestly.
- 43:15So, yeah.
- 43:16even deadlines, would you believe it?
- 43:18I promise you they can.
- 43:19I know it's hard to believe but they can.
- 43:21m
- 43:25been lovely chatting with you, Charlene.
- 43:27I know you have another call coming up here in a couple of minutes,
- 43:30what it is, it's a burnout intervention, so...
- 43:32Oh, okay.
- 43:34Well, that's an important call to get to.
- 43:37yeah, well, great.
- 43:38Hopefully you feel energized by this conversation.
- 43:41So.
- 43:42loved your energy and your generosity through the questions and your insights.
- 43:46I love the way your brain work and I think you've asked very powerful questions.
- 43:50I'm very grateful for that exchange.
- 43:52Thank you.
- 43:52Beautiful.
- 43:53Yeah, it was lovely conversation.
- 43:54really appreciate your insights as well.
- 43:57awesome.
- 43:57Well, great.
- 43:58Well, we'll chat again.
- 43:59All right.
- 44:00Thank you so much.
- 44:01Okay.
- 44:02Bye.