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THE EMPLOYEE IN ROOM 214 · The Timekeepers Dilemma

• 0:00
  [SPEAKER_00]: The timekeepers dilemma, true crime tales, workplace crime, passion, and running out of time.
• 0:09
  [SPEAKER_00]: Every workplace has a person who seems to know everything, who comes in early, who stays late, who knows the security codes, who understands the building better than anyone else,
• 0:26
  [SPEAKER_00]: Samuel had worked there for 15 years.
• 0:29
  [SPEAKER_00]: Guests trusted him, employees trusted him, management trusted him.
• 0:35
  [SPEAKER_00]: But one winter night, a hotel employee was found dead in room 214.
• 0:42
  [SPEAKER_00]: And Samuel became the last person known to have seen her alive.
• 0:47
  [SPEAKER_00]: The mystery wasn't simply who killed her.
• 0:50
  [SPEAKER_00]: The real question was, why was she in that room in the first place?
• 0:54
  [SPEAKER_00]: Natalie Brooks worked at the Belmont hotel front desk.
• 0:59
  [SPEAKER_00]: She was 29 and wanted to become a hotel manager.
• 1:03
  [SPEAKER_00]: She was also investigating something.
• 1:07
  [SPEAKER_00]: Several guests had complained that their credit cards had been charged twice.
• 1:12
  [SPEAKER_00]: The amounts were small.
• 1:14
  [SPEAKER_00]: $20 here.
• 1:16
  [SPEAKER_00]: $50 there.
• 1:18
  [SPEAKER_00]: But Natalie noticed a pattern.
• 1:21
  [SPEAKER_00]: The fraudulent charges were connected to reservations handled by the same internal system.
• 1:26
  [SPEAKER_00]: She began documenting them.
• 1:29
  [SPEAKER_00]: Her supervisor told her not to worry about it.
• 1:33
  [SPEAKER_00]: Accounting will handle it.
• 1:36
  [SPEAKER_00]: Natalie didn't believe him.
• 1:38
  [SPEAKER_00]: She continued investigating.
• 1:40
  [SPEAKER_00]: Then she found something strange.
• 1:43
  [SPEAKER_00]: Room 214 had been appearing in the hotel system even when it wasn't occupied.
• 1:50
  [SPEAKER_00]: Someone was using the room number as a code, Natalie printed the records, that night she received a message, stopped looking, she didn't know who sent it, she showed Samuel, he told her to be careful, then he made a strange suggestion, meet me after your shift, Natalie agreed, at eleven forty eight p.m. Natalie entered room two one four security cameras showed her entering
• 2:19
  [SPEAKER_00]: at 1153 Samuel entered at 1207 he left.
• 2:25
  [SPEAKER_00]: Natalie never appeared on camera again.
• 2:29
  [SPEAKER_00]: The following morning housekeeping discovered her body.
• 2:32
  [SPEAKER_00]: The hotel was immediately sealed.
• 2:35
  [SPEAKER_00]: Samuel became the focus of the investigation.
• 2:38
  [SPEAKER_00]: He admitted being in the room, but he insisted Natalie was alive when he left.
• 2:44
  [SPEAKER_00]: I told her I didn't want her investigating this anymore.
• 2:47
  [SPEAKER_00]: He said, why?
• 2:50
  [SPEAKER_00]: because I knew she was getting close to something dangerous.
• 2:54
  [SPEAKER_00]: Investigators searched the room.
• 2:56
  [SPEAKER_00]: Natalie's laptop was missing.
• 2:58
  [SPEAKER_00]: Her notebook was gone.
• 3:00
  [SPEAKER_00]: But underneath the bed detectives found a torn piece of paper.
• 3:05
  [SPEAKER_00]: It contained several room numbers.
• 3:07
  [SPEAKER_00]: N612.
• 3:10
  [SPEAKER_00]: The investigators checked the hotel records.
• 3:13
  [SPEAKER_00]: Every room had something in common.
• 3:16
  [SPEAKER_00]: They had been used by guests whose credit cards were later compromised.
• 3:22
  [SPEAKER_00]: Someone was still in financial information, but that that had been happening for years.
• 3:28
  [SPEAKER_00]: Investigators initially suspected Samuel.
• 3:31
  [SPEAKER_00]: Then security footage revealed something unexpected.
• 3:35
  [SPEAKER_00]: At 12.03.AM, while Samuel was still inside room 2-1-4, another employee entered the hallway.
• 3:46
  [SPEAKER_00]: His face was covered by a hood.
• 3:49
  [SPEAKER_00]: He entered a service stairwell, investigators traced the uniform.
• 3:54
  [SPEAKER_00]: It belonged to a maintenance worker named Aaron Cole.
• 3:59
  [SPEAKER_00]: Aaron denied being there, but detectives found the missing laptop in his apartment.
• 4:04
  [SPEAKER_00]: The laptop contained stolen financial information.
• 4:09
  [SPEAKER_00]: Aaron confessed to the thefts, but he denied killing Natalie.
• 4:17
  [SPEAKER_00]: Then he named the person.
• 4:19
  [SPEAKER_00]: The hotel's assistant general manager.
• 4:22
  [SPEAKER_00]: The assistant manager had been running the scheme.
• 4:25
  [SPEAKER_00]: He used employees to obtain guest information and then sold it.
• 4:30
  [SPEAKER_00]: Natalie had discovered enough evidence to expose him.
• 4:34
  [SPEAKER_00]: Samuel had actually been trying to convince her to stop investigating because he knew she was in danger.
• 4:47
  [SPEAKER_00]: The Assistant Manager was arrested, Aaron cooperated with investigators, and Samuel remained at the hotel for another year before retiring.
• 4:57
  [SPEAKER_00]: The room where Natalie died was permanently closed.
• 5:01
  [SPEAKER_00]: Guest occasionally asked why, management simply told them the room was unavailable.
• 5:07
  [SPEAKER_00]: But employees knew the truth.
• 5:17
  [SPEAKER_00]: Sometimes it wears a uniform, sometimes it carries a keycard.
• 5:22
  [SPEAKER_00]: Sometimes it smiles at you every morning.
• 5:25
  [SPEAKER_00]: And sometimes the person trying to protect you can look exactly like the person trying to hurt you.