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Practice Culture, KPIs and the Exit. With Dr Michael Archinal
Why do you run your vet business? For Dr Michael Archinal, the answer was always: to sell it one day.
A few years ago he did exactly that, after building and running nine practices while working roughly half a day a week. In this conversation Michael takes the long retrospective view with Sam and unpacks what it actually took to get there.
He shares his supernatural method for moving on staff who aren't a fit (you'll want to hear this one). The handful of KPIs he tracked every single month, including one that sounds incredibly boring until you hear what it was really measuring. Why a standard…
The skinny
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