Behind the Build Quarterly Update – How Continuity Replay is Solving Data Challenges
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In this episode of The Wilmac Wire, we kick off Season 2 with an insightful "Behind the Build" quarterly update on Continuity Replay.
Join Emily Miller, Wilmac's Marketing Director, as she chats with Bob Pease, VP of Engineering, about the latest advancements in the Continuity Replay platform.
This episode covers exciting new features, including:
Integrations with NICE CXone, Five9, Amazon Connect, and Zoom for seamless data consolidation.
Enhanced reporting capabilities like interaction tagging and a new dashboard for compliance insights and workflow efficiency.
Real-world use…
The skinny
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