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Episode #80 - Knowledge is Power
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This one’s for the adjusters who keep learning even when nobody’s paying for training anymore.
Heather and Chantal talk about what real professional development looks like today — from learning policy language on your own to staying sharp as tech, AI, and consumer expectations change faster than your claim count. They dig into why mold and low-impact claims are making a comeback, how leadership can actually support adjusters, and why communication skills matter just as much as technical ones.
It’s a fun, honest conversation about taking ownership of your career, sharing what…
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