Latest / Sorry, It’s Discontinued: Celebrating the World of Retail, the Retail Associates Who Keep It Going, and the Stores and Brands We Love
Retail Leadership Cringe: "What do you do for us?"
Two leaders walked into the store on the same day.
One introduced herself, learned names, and thanked associates.
The other walked straight past them.
It made me wonder — is kindness expected from women in leadership, but optional for men? Does it depend on the leader and not gender?
In this episode of Sorry, It’s Discontinued, we talk about the invisible emotional labor of retail, the pressure of corporate visits, and the subtle double standards that shape workplace culture.
Because at the end of the day, leadership isn’t about titles.
It’s about integrity, presence, and the way you make…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.