Latest / Frontiers of Psychotherapist Development Podcast by Daryl Chow, Ph.D. / The Paradox of Clinical Experience (Frontiers Friday #236) ⭕️
Transcript
- 0:00SPEAKER_00: Let's talk about clinical experience.
- 0:05SPEAKER_00: There is a recent paper by Sadeed Zimbal and Dennis Kavigan that I want to talk
- 0:09SPEAKER_00: about today and for us to examine the impact of our clinical experience
- 0:15SPEAKER_00: on client outcomes.
- 0:18SPEAKER_00: And in this new study, we're going to unpack, we're going to unpick a little bit from this.
- 0:24SPEAKER_00: A recent survey of about 176 therapists found that over a third that were unsure
- 0:31SPEAKER_00: or did not believe that more clinical experience leads to better outcomes.
- 0:38SPEAKER_00: We shouldn't be surprised given the various studies that confirm their suspicions.
- 0:44SPEAKER_00: Simon Goldberg and colleagues found that on average,
- 0:48SPEAKER_00: clinical experience not only plateaued,
- 0:52SPEAKER_00: But had a slight decline of outcomes over time.
- 0:57SPEAKER_00: That means that instead of improving in terms of their performance, they get worse on average.
- 1:04SPEAKER_00: There was even a replication study in Germany that found similar results As
- 1:09SPEAKER_00: the Canadian sample that Goldberg had found.
- 1:12SPEAKER_00: And in our original SuperShrink study that was based on a sample of UK therapists,
- 1:17SPEAKER_00: we also found that clinical experience was not a significant predictor
- 1:22SPEAKER_00: to performance.
- 1:24SPEAKER_00: In the recent Sadeed Zumbul and Dennis Klaverian study really caught my attention.
- 1:29SPEAKER_00: And this 2026 paper is titled Therapist Training Experience and Client Outcomes.
- 1:36SPEAKER_00: A within-person analysis of hours of experience,
- 1:40SPEAKER_00: client order, initial client distress, and treatment length.
- 1:46SPEAKER_00: We're going to look into this.
- 1:48SPEAKER_00: When we read a peer-reviewed journal article,
- 1:51SPEAKER_00: most of us are idea abstract and maybe skim through the discussion section.
- 1:54SPEAKER_00: And for the purposes of understanding and clarity about
- 1:58SPEAKER_00: the experience-outcome relationship,
- 2:00SPEAKER_00: we will have to get into the weeds because the conclusions
- 2:04SPEAKER_00: that are drawn can vary differently.
- 2:08SPEAKER_00: I'll walk you through in detail what this new study found,
- 2:11SPEAKER_00: how it differed from previous studies,
- 2:14SPEAKER_00: and why I came to a slightly different conclusion.
- 2:25SPEAKER_00: So let's ask the question, does experience impact client outcome?
- 2:31SPEAKER_00: In Zumbo and Kavigan's study,
- 2:33SPEAKER_00: it's compelling because it's the first study to look Not only at
- 2:38SPEAKER_00: the between-person association of experience outcome relationship,
- 2:44SPEAKER_00: but importantly, also the within-person level of analysis.
- 2:51SPEAKER_00: Now, what does this mean?
- 2:52SPEAKER_00: So let's kind of understand this terminology before we go further.
- 2:56SPEAKER_00: Between-person association basically means comparing different people to each other
- 3:03SPEAKER_00: at a certain point in time.
- 3:05SPEAKER_00: A within-person association tracks the same person across time.
- 3:12SPEAKER_00: Now this is an important distinction.
- 3:15SPEAKER_00: Sometimes completely opposite findings can occur if you muddle these up.
- 3:21SPEAKER_00: Take an extreme example on the relationship between alcohol intake and IQ.
- 3:26SPEAKER_00: The between-person analysis,
- 3:28SPEAKER_00: that means comparing different persons at a single time point,
- 3:31SPEAKER_00: might yield a positive relationship, i.e.
- 3:35SPEAKER_00: higher IQ people tend to drink more.
- 3:38SPEAKER_00: Yet, at the within-person analysis, would show up that drinking impairs your IQ.
- 3:47SPEAKER_00: This type of ecological fallacy is called Simpson's paradox.
- 3:52SPEAKER_00: I don't think it's got anything to do with Homer.
- 3:55SPEAKER_00: Even though both Goldberg's and Jermis study,
- 3:58SPEAKER_00: the replication study,
- 4:00SPEAKER_00: both examine the data longitudinally, It was still a between-person analysis.
- 4:08SPEAKER_00: This is the case because only a static pre-post measure of,
- 4:13SPEAKER_00: in this case,
- 4:14SPEAKER_00: the outcome question of 45 was employed as the outcome variable for each client.
- 4:19SPEAKER_00: So the pre and the post, the first and the last.
- 4:22SPEAKER_00: As opposed to dynamically tracking the session by session continuous trajectory
- 4:27SPEAKER_00: within the same client over time, within each of the clients over time.
- 4:33SPEAKER_00: A second consideration of the difference between Goldbergs and Jermis,
- 4:38SPEAKER_00: let's call this G&G,
- 4:40SPEAKER_00: and Zumbo and Klovykens,
- 4:42SPEAKER_00: let's call this ZK, is how clinical experience was calculated.
- 4:47SPEAKER_00: In both G and G studies,
- 4:49SPEAKER_00: experience was calculated by the number of years-slash-days in the profession and
- 4:54SPEAKER_00: the cumulative cases.
- 4:56SPEAKER_00: ZK argued that the mere passage of time may not be a reliable indicator of experience.
- 5:04SPEAKER_00: So in the paper it says,
- 5:06SPEAKER_00: a licensed professional who has not regularly seen clients over
- 5:11SPEAKER_00: the years have more experience than a trainee seeing five clients per week.
- 5:15SPEAKER_00: Well, fair enough.
- 5:17SPEAKER_00: ZK proposed a different way to operationalize experience.
- 5:21SPEAKER_00: Instead of tracking elapsed time since seeing the first client,
- 5:25SPEAKER_00: they based their analysis on the actual number of hours Indirect client contact
- 5:32SPEAKER_00: under clinical supervision.
- 5:35SPEAKER_00: So this is a very important feature that is direct client contact
- 5:39SPEAKER_00: and has got supervision involved plus In order to track the within-personal level
- 5:45SPEAKER_00: of analysis,
- 5:46SPEAKER_00: ZK have outcome measured at every 8th session of the OK45 compared
- 5:53SPEAKER_00: to G&G's pre-imposed outcomes.
- 5:56SPEAKER_00: So, where did they find such a cohort?
- 5:59SPEAKER_00: Where in the world could they find such a cohort to measure so frequently
- 6:03SPEAKER_00: at every 8th session and how long did that go for?
- 6:06SPEAKER_00: Well, in a counseling service in a major US university,
- 6:10SPEAKER_00: They had a 16-year pool of data consisting of 129 clients seen
- 6:19SPEAKER_00: by 45 doctoral-level therapists with at least their third year of doctoral training,
- 6:24SPEAKER_00: With an average age of 28 and a caseload of 4-5 clients per therapist.
- 6:31SPEAKER_00: So unlike both G&G's studies, ZK's cohort of therapists are more homogenous.
- 6:38SPEAKER_00: They delivered a psychodynamic approach to therapy.
- 6:42SPEAKER_00: Treatment length averaged about 60 sessions.
- 6:46SPEAKER_00: Well, that's quite big, right, with standard deviation of 35 or so sessions.
- 6:51SPEAKER_00: And this is a big, and they were clinically supervised, as I mentioned.
- 6:56SPEAKER_00: So there was clinical supervision involved in their case by a total number
- 7:02SPEAKER_00: of 16 supervisors,
- 7:04SPEAKER_00: With individual weekly supervision,
- 7:07SPEAKER_00: 60 minutes of that, and bi-weekly group supervision of 120 minutes.
- 7:13SPEAKER_00: This is extraordinary.
- 7:15SPEAKER_00: So what they have is a homogenous group doing psychodynamic work
- 7:19SPEAKER_00: With pretty intense focus of longitudinal care for each client.
- 7:24SPEAKER_00: And on top of that, they have supervision, individual, as well as group supervision.
- 7:31SPEAKER_00: So fantastic.
- 7:33SPEAKER_00: This is a rare cohort and it's very interesting to see what they would find.
- 7:37SPEAKER_00: We'll return to this piece about supervision as well.
- 7:40SPEAKER_00: But for now, let's get to the results of what Zcare found.
- 7:45SPEAKER_00: Here's what they found regarding the experience-outcome relationship.
- 7:51SPEAKER_00: Therapist training experience was associated with reduced client distress on
- 7:57SPEAKER_00: the OQ45,
- 7:59SPEAKER_00: with an effect size of Coensley 0.3, which is about small to moderate effect.
- 8:05SPEAKER_00: That's great news.
- 8:07SPEAKER_00: The experience on client outcome was moderated by client's initial distress levels.
- 8:14SPEAKER_00: So that means that the therapist's training experience was more impactful
- 8:19SPEAKER_00: for clients who started with higher distress levels and moderated
- 8:24SPEAKER_00: by treatment length.
- 8:27SPEAKER_00: As therapists gained more experience,
- 8:29SPEAKER_00: they took shorter amount of time to achieve good outcomes on average.
- 8:35SPEAKER_00: Contrary to expectations,
- 8:37SPEAKER_00: Interaction between client order and therapist trainees' hours
- 8:41SPEAKER_00: of experience did not predict client outcomes.
- 8:45SPEAKER_00: In other words,
- 8:46SPEAKER_00: if a given therapist saw 50 clients,
- 8:48SPEAKER_00: let's say,
- 8:50SPEAKER_00: One would expect to get better outcomes with your 50th client compared
- 8:54SPEAKER_00: with your first.
- 8:55SPEAKER_00: As we look at each of these three findings,
- 8:58SPEAKER_00: bear in mind that most previous studies found either no relationship
- 9:04SPEAKER_00: or negative association between therapist experience and client outcomes.
- 9:09SPEAKER_00: So first, the statistical method employed arguably made a real difference.
- 9:15SPEAKER_00: They analyzed the actual time spent in client interaction rather than
- 9:20SPEAKER_00: the mere passage of time, as we've mentioned earlier, or the number of cases.
- 9:25SPEAKER_00: In addition,
- 9:26SPEAKER_00: given the similarities between therapists in Z-Case study compared
- 9:31SPEAKER_00: with previous experience outcome studies,
- 9:33SPEAKER_00: there were fewer confounding factors to contend with.
- 9:39SPEAKER_00: Second, Regarding the moderating factor of clients' initial distress levels,
- 9:44SPEAKER_00: as measured by the OQ45 at the start,
- 9:47SPEAKER_00: this result seems to suggest that most experienced practitioners were more impactful
- 9:53SPEAKER_00: for clients with more distress.
- 9:56SPEAKER_00: This makes sense.
- 9:57SPEAKER_00: And as the researchers point out, is consistent with past research.
- 10:03SPEAKER_00: That difference between therapists or what we call therapist effects are larger
- 10:08SPEAKER_00: with clients with higher baseline severity.
- 10:12SPEAKER_00: So if a client comes in with more distress at the start,
- 10:16SPEAKER_00: it seems to make greater difference between who you're seeing.
- 10:20SPEAKER_00: So regarding the moderating factor of the treatment length,
- 10:24SPEAKER_00: It would be misleading to conclude that briefer work is better
- 10:28SPEAKER_00: than longer-term sessions.
- 10:30SPEAKER_00: Rather, it's possible that as experience increased, these therapists became more efficient.
- 10:38SPEAKER_00: It's also possible to imagine that clients who engage
- 10:41SPEAKER_00: in further sessions might have entrenched difficulties,
- 10:45SPEAKER_00: which needed more time to work with, as the researchers highlighted.
- 10:51SPEAKER_00: Finally, And this is the important piece of the puzzle.
- 10:55SPEAKER_00: As the authors put it,
- 10:57SPEAKER_00: there was no interaction between client order and therapist trainees' hours
- 11:04SPEAKER_00: of experience in predicting client outcomes.
- 11:08SPEAKER_00: Now, what does this mean?
- 11:10SPEAKER_00: Let's go into what they say in the paper.
- 11:13SPEAKER_00: It says that client order...
- 11:17SPEAKER_00: Captures the intuitive expectation that a trainee is likely
- 11:23SPEAKER_00: to achieve better outcomes with their 10th or 50th client than with the 1st or 5th.
- 11:31SPEAKER_00: ZK initially hypothesized that there would be an association
- 11:35SPEAKER_00: between therapist training experience and client improvement.
- 11:40SPEAKER_00: Such that the relationship will be stronger for the later clients.
- 11:44SPEAKER_00: So it looked like clinical experience only helped with that specific client
- 11:49SPEAKER_00: and didn't make them better at future months.
- 11:54SPEAKER_00: Now recall that this was a psychodynamic cohort with an average of about 60 over sessions.
- 12:01SPEAKER_00: This is much more longer than the typical number of sessions seen
- 12:05SPEAKER_00: in various naturalistic settings from about four to six sessions or maybe
- 12:10SPEAKER_00: a little bit more in private practice, but still.
- 12:13SPEAKER_00: Much lower than 60 sessions.
- 12:15SPEAKER_00: Given the average length of treatment,
- 12:18SPEAKER_00: I suppose what this means for the ZK study is that the yield
- 12:22SPEAKER_00: of experience only benefited those really specific cases.
- 12:28SPEAKER_00: But why would experience translate to specific kinds and not generalize to others?
- 12:35SPEAKER_00: Isn't the point of experience meant to be the transfer and generalization of skills?
- 12:43SPEAKER_00: This is where the details are really important from this study.
- 12:47SPEAKER_00: As you might recall,
- 12:48SPEAKER_00: all the therapists' trainees were not only receiving individual and groups
- 12:54SPEAKER_00: of vision,
- 12:55SPEAKER_00: weekly and biweekly respectively,
- 12:57SPEAKER_00: whilst they were seeing their clients,
- 13:00SPEAKER_00: Their sessions were also recorded and reviewed with their clinical supervisors.
- 13:05SPEAKER_00: So this is spectacular.
- 13:07SPEAKER_00: There's individual,
- 13:08SPEAKER_00: there's group,
- 13:09SPEAKER_00: and then there's recordings involved for them to look into the specifics of
- 13:13SPEAKER_00: the conversation.
- 13:15SPEAKER_00: Now, this is really an important component.
- 13:18SPEAKER_00: If you are a clinical supervisor,
- 13:20SPEAKER_00: how often do you actually review session recordings with your supervisees?
- 13:26SPEAKER_00: If you are receiving supervision,
- 13:28SPEAKER_00: do you have such a practice with your supervisor,
- 13:31SPEAKER_00: aside from the mandate during your postgraduate training?
- 13:35SPEAKER_00: This is why in our workshops for clinical supervisors,
- 13:39SPEAKER_00: I recommend them to review not only session recordings,
- 13:43SPEAKER_00: but using a particular method called the Impact of Session Grid to break down
- 13:48SPEAKER_00: the therapy hour into specific components,
- 13:50SPEAKER_00: specific acts,
- 13:52SPEAKER_00: specific chunks,
- 13:53SPEAKER_00: zooming in only on specific interactional patterns,
- 13:57SPEAKER_00: highlighting significant markers and potential areas to work on.
- 14:01SPEAKER_00: Coupled with monitoring outcomes session by session.
- 14:05SPEAKER_00: Because going into the weeds alone is not going to be useful if you don't have
- 14:09SPEAKER_00: the overall picture of where the unfoldings of the therapy is going session
- 14:15SPEAKER_00: by session.
- 14:16SPEAKER_00: So I'm also going to put in the description below for some resources to look into
- 14:21SPEAKER_00: the impact of session grit.
- 14:23SPEAKER_00: I've also taken some parts from another course that I had called Structure
- 14:27SPEAKER_00: and Impact and make it freely available to all of you to look through on how
- 14:31SPEAKER_00: to review your session recording.
- 14:36SPEAKER_00: Now, when we don't specifically coach for performance,
- 14:40SPEAKER_00: that is by zooming in on specific nature of the therapeutic conversation
- 14:45SPEAKER_00: and help increase the odds
- 14:47SPEAKER_00: for good outcomes whilst systematically tracking client outcomes,
- 14:51SPEAKER_00: it's very easy to discuss about endless things and get caught up with our theories
- 14:58SPEAKER_00: and wide-ranging explanations and still not make a dent in improving clients' lives.
- 15:06SPEAKER_00: And I'm also going to put a link to a piece that I've written called
- 15:09SPEAKER_00: The Seven Mistakes of Clinical Supervision.
- 15:12SPEAKER_00: The first one is that we become explainaholics.
- 15:15SPEAKER_00: We just love to explain stuff with our theories, but not really get to the heart of it.
- 15:21SPEAKER_00: But wait, let's get back to ZK's study.
- 15:24SPEAKER_00: ZK's study seems to suggest something that we can easily brush off.
- 15:30SPEAKER_00: Supervising therapists,
- 15:32SPEAKER_00: even with in-depth details,
- 15:35SPEAKER_00: encompassed by session recordings,
- 15:38SPEAKER_00: reviewing and reflecting on specifics, doesn't generalize.
- 15:43SPEAKER_00: It can help improve the success rate.
- 15:48SPEAKER_00: This is a real issue.
- 15:56SPEAKER_00: This is highlighted by the educational researcher Robert Haskell in his book,
- 16:00SPEAKER_00: Transfer of Learning.
- 16:03SPEAKER_00: He says that if you can only perform a set of tasks in its original circumstances,
- 16:09SPEAKER_00: this should be considered merely as training If you can gain knowledge and skills
- 16:15SPEAKER_00: and the ability to adapt them to a range of unfamiliar situations,
- 16:20SPEAKER_00: this should be called education.
- 16:24SPEAKER_00: So Haskell really makes a difference between training and education.
- 16:28SPEAKER_00: His book, Transfer of Learning, has been great.
- 16:33SPEAKER_00: Really impactful to me.
- 16:35SPEAKER_00: You know,
- 16:36SPEAKER_00: I've not read something as impactful compared to let's say the last
- 16:39SPEAKER_00: of my head was something like Keonis Eriksson's work and I've real Obsession
- 16:45SPEAKER_00: with this topic right now and I hope to do more about this topic of transfer
- 16:50SPEAKER_00: of learning.
- 16:50SPEAKER_00: I mean, usually we think of learning as transfer, isn't it?
- 16:53SPEAKER_00: That you have some inputs and then you're able to translate that into the real world.
- 17:00SPEAKER_00: But it seems like as much as we want that to happen,
- 17:03SPEAKER_00: learning seems to be just taking in inputs in what we do,
- 17:07SPEAKER_00: but doesn't really apply in the real world.
- 17:11SPEAKER_00: We're going to talk a bit more about this in Frontiers
- 17:13SPEAKER_00: of Psychotherapist Development down the line.
- 17:16SPEAKER_00: So in other words,
- 17:17SPEAKER_00: while you coach for performance in clinical supervision,
- 17:21SPEAKER_00: it's also important to zoom out and coach for development.
- 17:26SPEAKER_00: So here's a distinction that I make between Coaching for Performance and Coaching
- 17:31SPEAKER_00: for Development.
- 17:32SPEAKER_00: And I talk a lot about this with clinical supervisors.
- 17:36SPEAKER_00: Coaching for Performance is when you go one side of the lens into the micro.
- 17:41SPEAKER_00: You are focused on the case by case level.
- 17:44SPEAKER_00: You are trying to improve the outcomes on a specific case.
- 17:49SPEAKER_00: The focus is on the client.
- 17:53SPEAKER_00: Coaching for Development,
- 17:54SPEAKER_00: on the other hand,
- 17:55SPEAKER_00: on the other lens,
- 17:56SPEAKER_00: you zoom out,
- 17:57SPEAKER_00: you take the macro view,
- 17:59SPEAKER_00: and you're trying to establish an ongoing,
- 18:02SPEAKER_00: sustainable learning and developmental plan that specifically To the therapists,
- 18:09SPEAKER_00: trying to improve their overall effectiveness.
- 18:13SPEAKER_00: The focus is on the therapists.
- 18:17SPEAKER_00: Different from coaching for performance.
- 18:20SPEAKER_00: Now, it is not that one is better than the other.
- 18:24SPEAKER_00: You need the undulating process of moving between these two worlds.
- 18:28SPEAKER_00: Getting caught up in either coaching for performance or coaching
- 18:32SPEAKER_00: for development is not the answer.
- 18:35SPEAKER_00: If you're too abstracted and focused solely on the development of the therapist,
- 18:40SPEAKER_00: while not anchored in one's actual caseload and reality,
- 18:44SPEAKER_00: the person that they meet, you end up being too removed and detached from reality.
- 18:50SPEAKER_00: Now, on the flip side,
- 18:52SPEAKER_00: if you're too zoomed in and focused on coaching for performance,
- 18:58SPEAKER_00: you run the risk that learning doesn't actually transfer.
- 19:03SPEAKER_00: You miss the bigger picture.
- 19:05SPEAKER_00: Real learning needs to be paired with instruction for generalizability.
- 19:12SPEAKER_00: So in Zumbel's and Kavigan's 2026 study,
- 19:16SPEAKER_00: if we were to examine this from
- 19:18SPEAKER_00: a learning perspective using Haskell's classification regarding transfer
- 19:24SPEAKER_00: of learning,
- 19:24SPEAKER_00: we can see that therapists and trainees were able to transfer learning Only up to
- 19:31SPEAKER_00: a certain point,
- 19:32SPEAKER_00: level two or three at most,
- 19:35SPEAKER_00: in terms of Haskell's classification,
- 19:38SPEAKER_00: and unable to extend that to far or creative transfer,
- 19:43SPEAKER_00: So let's take a look at Robert Haskell's classification of transfer of learning
- 19:48SPEAKER_00: and he classifies them into six different possible levels.
- 19:52SPEAKER_00: Level one and two is basically an application of learning the skill in
- 19:57SPEAKER_00: the same context in a reflexive way.
- 20:00SPEAKER_00: Level three is when there's a context transfer applying in slightly different
- 20:06SPEAKER_00: but similar contexts.
- 20:08SPEAKER_00: Level 4 is what he calls near transfer, applying to moderately different situations.
- 20:17SPEAKER_00: Level 5, Haskell would call far transfer, applying to quite different situations entirely.
- 20:25SPEAKER_00: And finally,
- 20:26SPEAKER_00: Level 6,
- 20:28SPEAKER_00: he would call Creative or Inventive or Displacement Transfer,
- 20:35SPEAKER_00: which means generalizing novel solutions from prior learnings.
- 20:46SPEAKER_00: So back to Zumbull and Kovigen's 2026 study.
- 20:50SPEAKER_00: If we were to examine this from a learning perspective,
- 20:54SPEAKER_00: using Haskell's 1-6 level of classification regarding transfer of learning,
- 20:59SPEAKER_00: we can see that therapists trainees were able to transfer learning only up to
- 21:05SPEAKER_00: a certain point, like level 2, 3, or maybe 4 at most.
- 21:10SPEAKER_00: 4 is where there's near transfer.
- 21:14SPEAKER_00: And unable to extend too far or creative transfer, that is levels 5 and 6.
- 21:22SPEAKER_00: Let's look into Haskell's distinction again between training and education briefly,
- 21:28SPEAKER_00: as this might provide us some clarity about this issue with generalizing
- 21:33SPEAKER_00: from clinical experience into improvement over time.
- 21:38SPEAKER_00: Training model is case-specific.
- 21:40SPEAKER_00: Protocol adherence,
- 21:42SPEAKER_00: technique application in familiar contexts,
- 21:46SPEAKER_00: likely producing levels 2 or 3 transfer of learning.
- 21:50SPEAKER_00: An education model is where there's explicit teaching of underlying principles,
- 21:58SPEAKER_00: targeted practice of transferring learning across different case types and contexts.
- 22:04SPEAKER_00: Building abstract conceptual frameworks that generalizes likely produces levels 4,
- 22:12SPEAKER_00: 5, and hopefully 6 transfer of learning.
- 22:17SPEAKER_00: So in short, we have to get to the micro so that we can get to the macro.
- 22:24SPEAKER_00: If we really want to get better, coaching for performance also needs coaching for development.
- 22:39SPEAKER_00: So here's my different conclusion about ZK's study.
- 22:44SPEAKER_00: So there were other aspects of ZK's study that I'm curious about,
- 22:49SPEAKER_00: likely due to space that were not addressed.
- 22:52SPEAKER_00: Now we know in peer-reviewed publications we are really hard-pressed for space
- 22:56SPEAKER_00: so we have to remove things to be able to I just focus on the main thing.
- 23:00SPEAKER_00: But here are a couple of stuff that were on my mind.
- 23:03SPEAKER_00: Was there a difference between the 45 therapists in the cohort
- 23:07SPEAKER_00: or what we would call therapist effects?
- 23:10SPEAKER_00: Why this is a question I have in my mind?
- 23:12SPEAKER_00: Because,
- 23:13SPEAKER_00: you know, I mean,
- 23:13SPEAKER_00: most studies that we have seen that they found therapist effects to range
- 23:18SPEAKER_00: from anything from five to nine percent of the variability of client outcomes.
- 23:22SPEAKER_00: Much more than treatment effects of 0 to 1%.
- 23:25SPEAKER_00: So therapists' differences are a known thing between cohorts.
- 23:30SPEAKER_00: But however, in this study, the caseload was about 4.5 clients per therapist.
- 23:34SPEAKER_00: So I'm not sure if that's too small for such an interclass correlational study of
- 23:40SPEAKER_00: the coefficient.
- 23:42SPEAKER_00: Second one was, were there differences between the 16 supervisors?
- 23:45SPEAKER_00: Yes.
- 23:47SPEAKER_00: Again, not too sure because it's sort of nested in this hierarchy on supervisors,
- 23:53SPEAKER_00: therapists, and then clients.
- 23:55SPEAKER_00: The clients per therapist might be too small.
- 23:57SPEAKER_00: Who knows?
- 23:59SPEAKER_00: Were therapists feedbacking and discussing with the clients using the graphs of
- 24:04SPEAKER_00: the OQ45 at every eighth session of measurement?
- 24:08SPEAKER_00: I'm thinking about this because to be able to discuss about a client's progress
- 24:13SPEAKER_00: in real time in a dialogical fashion is really important and really useful.
- 24:19SPEAKER_00: You have to decide, are we on track and continue?
- 24:22SPEAKER_00: Or are we off track?
- 24:23SPEAKER_00: Do we need to change some things?
- 24:25SPEAKER_00: Do we miss talking about some stuff that are really important or certain approaches
- 24:29SPEAKER_00: that didn't really sit well?
- 24:30SPEAKER_00: Now, in addition,
- 24:32SPEAKER_00: if we know the degree of differences between therapists,
- 24:35SPEAKER_00: I would also be curious to know if there were some therapists who were better able
- 24:40SPEAKER_00: to generalize their learnings to other cases.
- 24:44SPEAKER_00: Now, much like Simon Goldberg's study that showed that on average,
- 24:48SPEAKER_00: most don't improve over time,
- 24:50SPEAKER_00: there was actually a specific piece of information that was stated in the study
- 24:54SPEAKER_00: that stated 39% actually did improve.
- 24:58SPEAKER_00: With experience over time.
- 25:01SPEAKER_00: Now even though on average it seems that there was a decline,
- 25:04SPEAKER_00: the minority actually did improve in that study.
- 25:08SPEAKER_00: Now back to ZK's paper again.
- 25:10SPEAKER_00: ZK's paper was framed as an examination between the effects of experience on client outcomes.
- 25:19SPEAKER_00: Now I wonder if it's not actually about clinical experience per se.
- 25:26SPEAKER_00: If experience was to bear fruit It would be something like the following.
- 25:31SPEAKER_00: It would be experience, leading to learning, leading to transfer of learning, or generalization.
- 25:41SPEAKER_00: The authors of the book,
- 25:43SPEAKER_00: The Myth of Experience,
- 25:45SPEAKER_00: Emery Sawyer and Robin Hogarth,
- 25:48SPEAKER_00: points out that experience can be defined in three fundamental ways.
- 25:54SPEAKER_00: And here's what they call it.
- 25:56SPEAKER_00: Process, Product, and Personal.
- 26:00SPEAKER_00: Experience is a process that we go through.
- 26:04SPEAKER_00: Experience is also a product of what we get from it directly from an experiential,
- 26:11SPEAKER_00: personal, preferential level.
- 26:14SPEAKER_00: However,
- 26:15SPEAKER_00: in most situations we are operating in what Suyen Hogarth calls
- 26:21SPEAKER_00: a wicked learning environment.
- 26:24SPEAKER_00: Compared to a kind learning environment,
- 26:26SPEAKER_00: a wicked one is where the resulting lessons are constantly shifting.
- 26:31SPEAKER_00: The feedback loop isn't as tight as one would wish.
- 26:34SPEAKER_00: The objectives can shift across time.
- 26:37SPEAKER_00: Thus, our experience is,
- 26:39SPEAKER_00: in Sawyer and Holgarth's words,
- 26:42SPEAKER_00: constantly subject to In particular,
- 26:50SPEAKER_00: there are two crucial questions that can be invaluable to us grappling
- 26:56SPEAKER_00: with wicked learning environments.
- 27:00SPEAKER_00: 1.
- 27:01SPEAKER_00: Is there something important missing from my experience that I need to uncover
- 27:08SPEAKER_00: if I hope to fully understand what is happening?
- 27:15SPEAKER_00: 2.
- 27:16SPEAKER_00: What irrelevant details are present in my experience that I need to ignore
- 27:24SPEAKER_00: to avoid being distracted from what is happening?
- 27:29SPEAKER_00: Think of the difference between chess and poker.
- 27:33SPEAKER_00: The former is bounded in a kind learning environment,
- 27:37SPEAKER_00: whereas poker is mixed with skill and luck within a wicked environment.
- 27:44SPEAKER_00: You can make a good decision in poker and still lose the game.
- 27:51SPEAKER_00: Returning to ZK's study in question,
- 27:55SPEAKER_00: look at the atypical and intense features of weekly
- 27:59SPEAKER_00: and bi-weekly group supervision using session recordings and the findings
- 28:04SPEAKER_00: that experience transfer only within clients and not to other clients seen later on.
- 28:15SPEAKER_00: In addition,
- 28:16SPEAKER_00: given what we know of the existing literature on experience and outcome,
- 28:21SPEAKER_00: the bleak absence of positive findings in clinical supervision on client outcomes,
- 28:27SPEAKER_00: and the issues of transfer of learning,
- 28:30SPEAKER_00: I wonder if this is more of a study on the effects of being in
- 28:34SPEAKER_00: a rich training environment as opposed to a study about the relationship
- 28:39SPEAKER_00: between experience and outcome.
- 28:42SPEAKER_00: Well, the researchers did in fact point this out in the conclusion.
- 28:46SPEAKER_00: Here's what it says.
- 28:48SPEAKER_00: A study suggests that a training environment characterized by observation
- 28:54SPEAKER_00: and feedback can increase the relationship between therapist's experience
- 29:00SPEAKER_00: and client outcome.
- 29:03SPEAKER_00: If it were to be a study about clinical experience,
- 29:06SPEAKER_00: perhaps if the same group of therapists monitored the outcomes for three years
- 29:13SPEAKER_00: after their traineeship period.
- 29:16SPEAKER_00: I suspect that would be a more appropriate representation of clinical experience.
- 29:22SPEAKER_00: But of course, this makes such a study really difficult, long-term to follow up.
- 29:28SPEAKER_00: Would therapists still systematically track their outcomes?
- 29:31SPEAKER_00: Would researchers be able to follow up with them?
- 29:34SPEAKER_00: As a thought experiment,
- 29:36SPEAKER_00: imagine if the same therapist trainees keep Their client contact hours removed
- 29:43SPEAKER_00: the intense supervision with session recordings used and replaced it
- 29:47SPEAKER_00: with generic weekly check-ins is what most normally supervisors would do,
- 29:52SPEAKER_00: or even clinical supervision as usual without the review of recordings.
- 29:57SPEAKER_00: From a research perspective, what if there was a control group?
- 30:03SPEAKER_00: What do you think we would find?
- 30:05SPEAKER_00: As the saying goes, more research is to be done.
- 30:09SPEAKER_00: For now,
- 30:10SPEAKER_00: We must ask ourselves,
- 30:13SPEAKER_00: what levels of transfer of learning should we expect from ourselves
- 30:19SPEAKER_00: in our professional development efforts?
- 30:23SPEAKER_00: Here's Robert Haskell.
- 30:27SPEAKER_00: When we learn from history, if indeed we do, it involves transfer.
- 30:34SPEAKER_00: What do you think about the influence of clinical experience and client outcome?
- 30:40SPEAKER_00: In your own clinical practice.
- 30:43SPEAKER_00: Love to hear from you.
- 30:45SPEAKER_00: Thanks for listening.
- 30:51SPEAKER_00: On the 26th and 27th of November,
- 30:53SPEAKER_00: I'll be running a special workshop here in Western Australia, Perth.
- 30:58SPEAKER_00: Some of you have asked, why Perth?
- 31:00SPEAKER_00: Why not somewhere like Melbourne or Sydney?
- 31:03SPEAKER_00: For a long time, I felt compelled to do something more local and home ground.
- 31:09SPEAKER_00: Day 1 of the training on the 26th is for clinical supervisors and those aspiring to be.
- 31:14SPEAKER_00: Day two is for all therapists which is a day of reflection and renewal.
- 31:20SPEAKER_00: Day two is called the inner and outer life of therapists
- 31:24SPEAKER_00: and day one is called reigniting clinical supervision.
- 31:28SPEAKER_00: And you could join us here and I hope that you will be able to participate with us
- 31:33SPEAKER_00: in this particular special two-day workshop held on 26th and 27th of November 2026.