Latest / WCHS Network Podcasts / 10/28/2026 Ask the Expert with Foster Foundation Repair

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10/28/2026 Ask the Expert with Foster Foundation Repair · WCHS Network Podcasts

0:00
Speaker 1: The views and opinions expressed on this program do not
0:02
Speaker 1: necessarily reflect the views and And a very pleasant good
0:23
Speaker 1: morning to you. You are listening to Ask the Expert.
0:25
Speaker 1: I'm your CHS, the voice of Charleston. I'm Dale Cooper.
0:27
Speaker 1: Thanks so much for tuning in on this Wednesday morning
0:31
Speaker 1: in the month of October. Halloween's right around the corner.
0:33
Speaker 1: I hope you have your candy ready for you and
0:36
Speaker 1: also ready for Trick or Beat. That's coming up on
0:38
Speaker 1: Thursday over at GoMart Park. That's brought by our sister station,
0:42
Speaker 1: The Beat, a safe place for the kids to go
0:44
Speaker 1: trick-or-treating on Thursday night. But we are approaching that time
0:48
Speaker 1: of year, and you're listening to your voice at Charleston
0:50
Speaker 1: 580 WCHS. Welcoming into the studio today, owner of Foster
0:54
Speaker 1: Foundation Repair, Brett Hoschen, is with us again this morning. No,
0:57
Speaker 1: I didn't miss you last time, Al. We rescheduled, so
1:02
Speaker 1: I had to reschedule. I was a little under the
1:03
Speaker 1: weather last week, so we had to reschedule last week's program,
1:05
Speaker 1: so Brett was nice enough to come in today. How
1:06
Speaker 1: are you doing this morning? Doing very well. It's great.
1:10
Speaker 2: Beautiful day again today and beautiful day for construction or
1:14
Speaker 2: preferably in the woods hunting.
1:17
Speaker 1: That's very true. That's a great way to put it.
1:21
Speaker 1: If you have any questions this morning, and hey, we're
1:23
Speaker 1: in that seasonal change again. We've had different types of weather,
1:26
Speaker 1: things along those lines. You might have been walking around
1:28
Speaker 1: your property or something along those lines. Those lines that
1:30
Speaker 1: you have a question about something you saw or maybe
1:33
Speaker 1: you have a project that's impending. You have something maybe
1:35
Speaker 1: you're already looking forward to on spring. I mean, you
1:38
Speaker 1: might have all kinds of questions that you have some
1:40
Speaker 1: that Brett could help you out with. You can give
1:42
Speaker 1: us a call this morning, 304-345-5858, 345-5858. You can text
1:46
Speaker 1: over your questions as well if you don't have time
1:47
Speaker 1: to make a phone call. Text line number is 304-935-5008, 304-935-5008.
1:53
Speaker 1: It's funny once you're on air how these things just
1:55
Speaker 1: come up automatically. I was writing something upstairs earlier where
1:57
Speaker 1: I had to write some copy for a commercial I
1:59
Speaker 1: was putting together, and I needed our text line number
2:01
Speaker 1: for it. And I had to like actually go and
2:04
Speaker 1: look it up. Like I couldn't– I say it a
2:07
Speaker 1: million times a day and it suddenly just left my head.
2:10
Speaker 1: I couldn't remember it at all. It's crazy how that
2:12
Speaker 1: stuff happens sometimes.
2:13
Speaker 2: I've done that with our company phone as well. So
2:16
Speaker 2: I understand.
2:16
Speaker 1: I don't know how it happens. But like a number
2:18
Speaker 1: that I say a zillion times a day, unbelievable. Anyway,
2:21
Speaker 1: you can call that number, 304-935-5008. You can text that number, 304-935-5008.
2:22
Speaker 1: You can call us at 304-345-5858. Plenty of stuff that
2:23
Speaker 1: we want to talk about today. A few things that
2:34
Speaker 1: you always do, Brett, that I always enjoy is one
2:37
Speaker 1: of the things you do is you give us some
2:40
Speaker 1: contextual projects you've been working on. And I think that
2:43
Speaker 1: really helps relate with customers or potential customers out there
2:46
Speaker 1: because sometimes folks don't really understand or may not know
2:49
Speaker 1: exactly how to bridge that gap between, okay, I have
2:52
Speaker 1: a foundation issue or another issue that's related to something
2:54
Speaker 1: that Foster Foundation does and exactly how that plays out.
2:57
Speaker 1: And I think that helps out. quite a bit when
2:59
Speaker 1: folks are looking into things along those lines. So we're
3:01
Speaker 1: going to talk a little bit about that this morning
3:02
Speaker 1: with some projects that you've, that you've, uh, that you've
3:05
Speaker 1: recently tackled. And one of the things you mentioned to
3:07
Speaker 1: me before we went on the air, and I think
3:08
Speaker 1: this is really, um, important for folks that are listening
3:11
Speaker 1: out there is maybe some of the, um, sales tactics
3:15
Speaker 1: that are used, some of the, um, uh, language that's
3:18
Speaker 1: used to maybe try to get people to choose repairs
3:23
Speaker 1: and services and things like that. That may not necessarily
3:24
Speaker 1: be in their best interest. Uh, and, uh, sometimes you
3:27
Speaker 1: just have to be honest about those situations, be as
3:31
Speaker 1: kind as possible to other folks that are out there.
3:33
Speaker 1: But you see that happen from time to time where
3:35
Speaker 1: somebody has an evaluation done on their property and you've
3:39
Speaker 1: been in the industry for a long time and being
3:41
Speaker 1: an engineer, you hear certain things where you know that
3:44
Speaker 1: honestly somebody is being sold a product and not a solution. Well, yeah.
3:48
Speaker 2: I mean a lot of my competition has essentially– a
3:53
Speaker 2: list of products that they install and, and their people
3:57
Speaker 2: are trained on and, and that's what they stick to.
4:00
Speaker 2: And that's, that's what's in, that's what they can sell you.
4:04
Speaker 2: And they're going to figure out a way that, that
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Speaker 2: those products will fix your problem, whether, whether it's right
4:09
Speaker 2: or wrong, unfortunately, but, but yeah, and it's a very limited,
4:14
Speaker 2: you know, limited options as far as, as that goes,
4:17
Speaker 2: because they're all typically the, these products and services are
4:20
Speaker 2: typically fairly, Basic in the sense they don't require a
4:25
Speaker 2: whole lot of skill by the individuals installing it. It's
4:29
Speaker 2: a business model. I understand the business model. It is
4:32
Speaker 2: difficult to hire and train skilled people, very difficult. We're
4:37
Speaker 2: constantly fighting that battle. So I understand that. But there
4:41
Speaker 2: is– certainly that product list that they can sell you
4:47
Speaker 2: or that they've mastered is a very common thing that
4:51
Speaker 2: I'm– attempting to educate clients or homeowners or business owners
4:57
Speaker 2: about that, that that's not the only way to do it.
4:59
Speaker 2: And then a lot of times that's the way it
5:01
Speaker 2: is conveyed that this is the only, or this is
5:03
Speaker 2: the best way. And it oftentimes it is not either
5:07
Speaker 2: typically not the best way. Um, sometimes it is the,
5:10
Speaker 2: the most cost effective way. And that, that might, if
5:13
Speaker 2: the budget is the main driving factor of a decision making,
5:16
Speaker 2: that might be the best way. So, um, that's, that's
5:20
Speaker 2: one way. Um, Another thing I hear quite often coming
5:25
Speaker 2: from clients when another company or salesperson has been there
5:29
Speaker 2: before me, which I'm usually not the first one in
5:31
Speaker 2: on my schedule. I'm the only– I don't consider myself
5:35
Speaker 2: a salesperson. I'm the only estimator or engineer that is
5:39
Speaker 2: within our company. So for me to get out there,
5:43
Speaker 2: it's typically more than two-week wait just to get me
5:46
Speaker 2: there and And a lot of people are willing to
5:51
Speaker 2: wait that time for me. But the point of what
5:56
Speaker 2: I'm trying to make is oftentimes I'm out there after
5:58
Speaker 2: others have been there and the client is conveying to
6:02
Speaker 2: me what has been told to them by other individuals.
6:05
Speaker 2: And it's very often that I hear very exaggerated claims
6:10
Speaker 2: about the severity of the condition, like that the house
6:15
Speaker 2: is going to collapse or a situation is unsafe or
6:20
Speaker 2: something's going to fall down the hill. I mean, I
6:22
Speaker 2: hear that twice a week probably. And I mean, those
6:25
Speaker 2: are very, very extreme statements as it relates to a house.
6:29
Speaker 2: It is probably two or three times a year I
6:32
Speaker 2: run into a situation that I would say is, quote, unsafe.
6:37
Speaker 2: I mean, there are certainly situations that are unsafe. Say
6:40
Speaker 2: an example might be The house has had some settlement
6:44
Speaker 2: and it's caused a door to bind and you can't
6:46
Speaker 2: get it to open.
6:47
Speaker 1: Oh, yeah, right.
6:48
Speaker 2: So that in itself is not unsafe but it creates
6:51
Speaker 2: an unsafe condition in the event there's a fire, an emergency.
6:54
Speaker 2: So you can make that argument. But generally, situations very
6:58
Speaker 2: rarely present themselves that they are unsafe to be in
7:01
Speaker 2: the house. Now, certainly I have seen that case and
7:04
Speaker 2: certainly there are houses that need to be condemned and
7:06
Speaker 2: that certainly occurs. But– That's a statement– those are statements
7:12
Speaker 2: I hear coming from others that are trying to scare
7:14
Speaker 2: people into signing some contract and kind of sign today
7:19
Speaker 2: and we'll fix you tomorrow kind of deal.
7:21
Speaker 1: I always get kind of a– and the– it's not
7:26
Speaker 1: always visually evident I think and you can correct me
7:29
Speaker 1: if I'm wrong. But the reason that there's a little
7:31
Speaker 1: bit of unknown when it comes to the client that's
7:35
Speaker 1: out there is the client's not the expert in this case.
7:37
Speaker 1: And so when they're talking about things like foundations and, and,
7:40
Speaker 1: and problems like that, I mean, a client doesn't know.
7:43
Speaker 1: I mean, that's, that's not their area. And so in
7:46
Speaker 1: my mind, like for example, I used to have vacation
7:48
Speaker 1: property down in Gulf Shores, Florida, and I sold it
7:51
Speaker 1: after Ivan hit, it was right before Katrina. And the
7:54
Speaker 1: reason I sold it is because I saw some of
7:55
Speaker 1: the destruction that was down there. And when I see,
7:58
Speaker 1: when I think of a house that's, that's like condemned,
8:00
Speaker 1: I'm thinking of some of like the condos or even
8:02
Speaker 1: the hotels. I saw a hotel that was basically split
8:04
Speaker 1: down the middle where, you know, it, one section of
8:07
Speaker 1: it went one way, one section went the other, and
8:08
Speaker 1: you could actually see the rooms from the inside when
8:11
Speaker 1: you looked up. It looked like a bomb hit or something.
8:13
Speaker 1: It was terrible. Not everything when it comes to a
8:16
Speaker 1: residential home is going to be that evident when a
8:19
Speaker 1: home is in peril of some kind. And so somebody
8:21
Speaker 1: could go in and say, hey, your home's in peril.
8:23
Speaker 1: I don't know. I'm not an expert. So you really
8:26
Speaker 1: have to trust the person that you're talking to.
8:28
Speaker 2: I mean, most of these problems, especially as it relates
8:32
Speaker 2: to foundation movement, they are They are slowly developing over
8:36
Speaker 2: long periods of times and a lot of times people
8:40
Speaker 2: probably just didn't notice the crack and then they see
8:43
Speaker 2: it and it's shocking. But yeah, I mean– and that's
8:47
Speaker 2: another common concern people have is having to wait to
8:51
Speaker 2: get– for us to start their project, waiting a few
8:56
Speaker 2: months to get the project started. They're concerned that there
8:58
Speaker 2: would be significant change. In very rare cases, that's possible,
9:03
Speaker 2: but– More often than not, the movement, it will probably
9:06
Speaker 2: look almost the same as the day we start the
9:09
Speaker 2: project as the day we evaluated it because it is
9:14
Speaker 2: a long, slow, typically long, slow moving process. The kind
9:19
Speaker 2: of the alternative to that is maybe a basement wall
9:22
Speaker 2: that has lateral pressure that has dirt on the outside.
9:26
Speaker 2: And there are times when if there are severe contributing
9:29
Speaker 2: factors to the movement, that that could move quickly. Normally,
9:33
Speaker 2: it gets to a very severe state where it looks like,
9:37
Speaker 2: I mean, and then it would collapse. But that's very rare.
9:40
Speaker 2: I mean, I probably see two or three collapsed basement
9:42
Speaker 2: walls a year. And I'm doing eight to 10 inspections
9:47
Speaker 2: a week. So 500, we'll say, a year. So very,
9:52
Speaker 2: very small percentage. And typically, we are getting called to
9:56
Speaker 2: those more severe situations because of.
10:00
Speaker 2: Our, the projects that we take on and, and the,
10:04
Speaker 2: also the engineering aspect of it.
10:06
Speaker 1: If we wanted to, to sort of give the listener
10:08
Speaker 1: out there, is there any, and there may not be
10:10
Speaker 1: an answer to this. I don't know. I just now
10:12
Speaker 1: thought of this. Is there any, can you do a
10:13
Speaker 1: reverse uno to somebody who's talking to you and maybe
10:16
Speaker 1: ask some questions that would reveal to the homeowner that
10:18
Speaker 1: Maybe I should get a follow-up on this. Is there
10:21
Speaker 1: questions you might be able to ask where the person
10:23
Speaker 1: might box them into revealing more than what they necessarily
10:27
Speaker 1: mean to? I don't know if there's really anything that
10:29
Speaker 1: a homeowner can do to educate themselves on that, but
10:31
Speaker 1: I just wonder if there's any smart follow-up questions when
10:33
Speaker 1: they're getting told, hey, your home's in peril, we need
10:35
Speaker 1: to do this or we need to do that.
10:37
Speaker 2: I'm sure there are. I mean, most of these people,
10:40
Speaker 2: I mean, they're trained. They're salespeople. They're good at selling
10:47
Speaker 2: what they're trying to sell. And I don't know. I
10:50
Speaker 2: don't have that mindset. So obviously going into it educated
10:55
Speaker 2: in the beginning would be very wise, doing your research
10:58
Speaker 2: upfront before you even have anybody out. I mean, obviously
11:02
Speaker 2: the AI world is amazing right now, and it gives
11:05
Speaker 2: you plenty of questions that you can print out and have.
11:09
Speaker 3: Ready to go.
11:11
Speaker 1: Yeah, and that's a great example of a use on
11:13
Speaker 1: something like that. That's not trying to solve your issue
11:16
Speaker 1: when it comes to using AL. It's giving you some
11:18
Speaker 1: ideas and some questions to ask, and you can kind
11:20
Speaker 1: of vet through and see what's relevant to you, and
11:22
Speaker 1: you can ask those questions. So, therefore, you're still making
11:24
Speaker 1: the decisions and getting the information without just typing in,
11:28
Speaker 1: is my foundation okay, into some LLM and expecting for
11:31
Speaker 1: that answer to be correct. So that's a good way
11:32
Speaker 1: to use that to help sort through some of the information.
11:35
Speaker 2: Yeah. So another thing I commonly– see. I'm sure this
11:42
Speaker 2: is in the industry, construction industry in general, but I
11:46
Speaker 2: see this from companies in the foundation repair is the
11:50
Speaker 2: fear of missing out. So they'll produce the estimate on
11:54
Speaker 2: site and they'll present you the estimate in the contract.
11:59
Speaker 2: And then if you sign today, you're going to get
12:01
Speaker 2: some huge discount. And I can't even imagine how that
12:07
Speaker 2: line of thinking works because I'm estimating it to what
12:09
Speaker 2: I feel comfortable with, that I can do the work,
12:13
Speaker 2: that I'm also going to be competitive. So to me,
12:16
Speaker 2: it's which number is it? Which one is– are you
12:19
Speaker 2: inflating the price and then reducing it by 10 or
12:22
Speaker 2: 15 percent? So that's something I hear quite often. That
12:26
Speaker 2: is not a practice that we take on. I do
12:29
Speaker 2: all my estimates back at my desk where I have
12:32
Speaker 2: the ability to slow down and think and research– certain
12:37
Speaker 2: products if they're not– I mean there are some things
12:40
Speaker 2: like helical piles. I know generally what the average price–
12:44
Speaker 2: the range that they tend to be depending on all
12:48
Speaker 2: these different factors. But that sign today line is not
12:54
Speaker 2: anything we do. I always feel like if I were
12:57
Speaker 2: to go down that route, either I'm going to be
13:00
Speaker 2: way too– my price will be way inflated or it
13:03
Speaker 2: will be way under what it needs to be and
13:06
Speaker 2: then I'll end up losing money. So I like to
13:09
Speaker 2: take my time with it and sit at my desk
13:11
Speaker 2: and sometimes let it go overnight and sleep on it
13:14
Speaker 2: before I actually finalize the estimate and send it out.
13:19
Speaker 1: I mean I'm not an expert in all things. I've
13:21
Speaker 1: been in sales many times before and I've been in
13:23
Speaker 1: management positions for decades and that sign now for a
13:28
Speaker 1: discount thing is purely a sales tactic. I mean, there's
13:30
Speaker 1: no other strategic reason behind that. It's just a sales
13:34
Speaker 1: tactic to do something along those lines. It doesn't mean
13:37
Speaker 1: that it's not the service that you need. Who knows?
13:38
Speaker 1: I mean, as far as that goes, but it is
13:39
Speaker 1: definitely a sales tactic on something like that. And as
13:41
Speaker 1: you were explaining that, it sort of reminded– I don't
13:43
Speaker 1: want to be too talky with this, but I really
13:45
Speaker 1: think it sort of matches up a little bit. You know,
13:47
Speaker 1: everybody's been talking about– those fast casual retailers like Sheen
13:52
Speaker 1: and stuff like that, right, if you've heard something like that.
13:54
Speaker 1: I've never messed with anything like that. I got really
13:56
Speaker 1: mad last week, though, a couple weeks ago. I went
13:58
Speaker 1: to one of my go-to websites. I hadn't been there
14:00
Speaker 1: in a couple years, but there's this place I used
14:01
Speaker 1: to love called $ 6 Shirts. I've told this story on
14:04
Speaker 1: air once before this week. But it was a great
14:06
Speaker 1: place just to get casual shirts to go or whatever.
14:08
Speaker 1: It used to be $ 6. Well, I went there the
14:09
Speaker 1: other day, and they were $ 15 now. Website is still $ 6shirts. com.
14:12
Speaker 1: You go there, they're $ 15. 99. Just in two years, they've
14:15
Speaker 1: gone up. They've doubled. Incredible. But I was mad about that.
14:18
Speaker 1: I was like, man, I can't believe– I just want
14:19
Speaker 1: some t-shirts, man. So I was like, hey, I've been
14:21
Speaker 1: hearing about this fast casual thing. So let me go
14:23
Speaker 1: look at this Sheen place, right? So you go there
14:26
Speaker 1: and you look at all this stuff. I would not
14:27
Speaker 1: necessarily recommend this. But the one thing that– and the
14:30
Speaker 1: reason I bring this up is it's supposed to be
14:31
Speaker 1: super cheap, right? The way they make it super cheap
14:34
Speaker 1: is you go on there and then it's like– Okay, well,
14:36
Speaker 1: for this you get 5% off. Buy $ 10 more now
14:39
Speaker 1: and you get another 15% off. And then you get
14:41
Speaker 1: another $ 10 and you get this. And then if you
14:43
Speaker 1: buy all this, you'll get a $ 30 rebate. And then
14:45
Speaker 1: so your total is actually only $ 4. 99, but in order
14:48
Speaker 1: for your total to be $ 4. 99, you have to spend
14:50
Speaker 1: $ 144 or something first before you even get there. I
14:54
Speaker 1: just canceled the whole thing. I was like, I'm not,
14:55
Speaker 1: I'm not getting into this because this is, this is
14:57
Speaker 1: like trying to trick me into doing a bunch of stuff.
15:00
Speaker 1: And it's making me commit to things that I'm not
15:02
Speaker 1: ready to commit for, like the old CD club or
15:04
Speaker 1: something like that. You know, I don't want to do that.
15:06
Speaker 1: That's the type of thing that what you're describing reminds
15:08
Speaker 1: me of sign now and you'll get a discount. You
15:10
Speaker 1: get this and you'll get an extra whatever for free.
15:12
Speaker 1: And it's like, man, I'm not trying to buy like,
15:15
Speaker 1: like something that costs like 30 bucks here, man. I'm
15:17
Speaker 1: trying to make a real investment in something. I need
15:19
Speaker 1: to think about it for a minute.
15:20
Speaker 4: Yeah. Yeah.
15:21
Speaker 2: I mean, I mean, that's a great point. Um, My
15:26
Speaker 2: experience with people who hire us to do their work
15:29
Speaker 2: typically take 20 to 30 days to make a decision. Now,
15:34
Speaker 2: whether that's they're getting other estimates or– I mean these
15:38
Speaker 2: projects can be very expensive and that– to me it
15:43
Speaker 2: should take 20 to 30 days to make a decision
15:45
Speaker 2: on it.
15:46
Speaker 1: Yeah, it makes sense.
15:47
Speaker 2: To spend that kind of money. Yeah. I mean, we
15:49
Speaker 2: certainly take the approach of very low pressure. I'm not
15:53
Speaker 2: hounding you. I do follow up and make sure you
15:56
Speaker 2: got the estimate and you understand the estimate. Make sure
16:00
Speaker 2: there's no questions. But that's about it. And then typically
16:04
Speaker 2: around a month later, I'll follow back up one last
16:07
Speaker 2: time just to see if you'd made a decision. But–
16:10
Speaker 2: I mean, the industry we're in is a very serious
16:14
Speaker 2: investment for people to make, and we're certainly not going
16:17
Speaker 2: to try to push people into making a quick decision.
16:19
Speaker 1: Folks might be out there wondering, you know, I know
16:22
Speaker 1: that I have some repairs that might need to be done.
16:24
Speaker 1: I know Foster Foundation is out there, and they offer
16:26
Speaker 1: all kinds of services. What types of things do they do?
16:28
Speaker 1: Let's talk about some recent accomplishments that you've had. I
16:31
Speaker 1: know you've had a few interesting ones that you wanted
16:33
Speaker 1: to bring to the table. Let's talk about some of those. Yeah.
16:35
Speaker 2: So we do a lot of the basic stuff that
16:38
Speaker 2: all the other contractors do, interior drains, helical piers. We
16:42
Speaker 2: put in footings and things of that nature. But we
16:47
Speaker 2: do get into some of the more complicated aspects of
16:51
Speaker 2: this work. One that I– interested to continue working on
16:57
Speaker 2: um we've we've got a contract on the on the
17:00
Speaker 2: property to do some a project but uh while i
17:03
Speaker 2: was there we identified uh what i identified i believed
17:07
Speaker 2: there to be a basement below a garage floor um
17:11
Speaker 2: that was not accessible and what we have done at
17:14
Speaker 2: this point is we've drilled a hole through the floor
17:16
Speaker 2: and dropped a something down uh through the floor to
17:20
Speaker 2: see if indeed there is a basement And there were
17:24
Speaker 2: telltale signs to me that there was a basement. This
17:28
Speaker 2: particular house had a poured concrete foundation that extended three
17:34
Speaker 2: or four or five inches above the garage floor and
17:36
Speaker 2: inside the garage. But there were these pockets on either
17:39
Speaker 2: side of the garage that were in line, which to
17:42
Speaker 2: me represented the location of where a steel I-beam would
17:45
Speaker 2: have been installed to support this structure. So next thing
17:49
Speaker 2: was to give the floor the old foot stomp. And
17:53
Speaker 2: you could tell it was hollow underneath and you could
17:55
Speaker 2: feel the vibration. So unfortunately, this gentleman just purchased this house.
18:02
Speaker 2: We've had a long-going relationship. I worked for him as
18:07
Speaker 2: an engineer on his previous home. He tried to get
18:09
Speaker 2: me to come out and do an inspection for him
18:12
Speaker 2: like I used to do. But unfortunately, I don't do
18:14
Speaker 2: that anymore. So he's now purchased this house and we
18:17
Speaker 2: have this big unknown underneath his garage. And unfortunately, in
18:22
Speaker 2: my experience, typically rooms get closed off for unfortunate reasons,
18:30
Speaker 2: basically to hide a known problem. So I'm– unfortunately, the
18:36
Speaker 2: next step with this one is to cut a larger
18:38
Speaker 2: hole through the floor so we can– well, we're going
18:41
Speaker 2: to start with the thermal camera, see if we can
18:43
Speaker 2: find a pass-through from the– where there was just a
18:46
Speaker 2: an opening that was closed that maybe wasn't insulated like
18:49
Speaker 2: the rest of the foundation was. So we're gonna start
18:51
Speaker 2: with the thermal camera, but after, if that fails, we're
18:53
Speaker 2: going to unfortunately have to cut a hole through the
18:55
Speaker 2: floor to, to stick ahead our head down in there
18:58
Speaker 2: and come up with the next step. Um, but that's,
19:02
Speaker 2: that's a, that's an interesting one that unfortunately I don't
19:05
Speaker 2: have the answer yet, but we'll, we'll likely have that soon.
19:08
Speaker 1: Frankly, one of the, one of the, one of the
19:09
Speaker 1: approaches I was going to take with you this morning was, uh,
19:12
Speaker 1: was heavy to relate to me a creepy story about, uh,
19:14
Speaker 1: about a home, you know, kind of into the season
19:16
Speaker 1: or whatever. That's actually a pretty good one.
19:18
Speaker 2: That's a good one. I've got another one. This one
19:21
Speaker 2: was on the west side over in Luna Park. Another
19:24
Speaker 2: foundation repair company was actually doing the project there and
19:29
Speaker 2: they were digging it up and somehow they discovered that
19:32
Speaker 2: there was another, basically a crawl space underneath this basement
19:36
Speaker 2: and they very quickly filled the hole up and ran away.
19:41
Speaker 2: But they actually, before they did that, they referred me
19:42
Speaker 2: to the client and again, we went out and uh
19:47
Speaker 2: in that case the only option was to cut a
19:49
Speaker 2: hole through the floor and we cut a hole through
19:50
Speaker 2: the floor and there was a six six foot tall
19:52
Speaker 2: basement below this this suspended concrete slab and probably two
19:58
Speaker 2: feet of water in there and it was a old
20:01
Speaker 2: clay block foundation it was uh it was very spooky
20:04
Speaker 2: i didn't enjoy love being down in there but uh
20:08
Speaker 2: had waders on and um I don't remember what– we
20:11
Speaker 2: didn't do any work at that property. I don't know
20:14
Speaker 2: what ultimately happened to it. It was probably one of
20:16
Speaker 2: those where the– probably the cost of repair exceeded the
20:19
Speaker 2: value would be my guess. So yeah, that was another
20:22
Speaker 2: interesting one where kind of the hidden room scenario.
20:25
Speaker 1: That's wild to think about, the things along those lines.
20:28
Speaker 1: You slightly shift the perspective on that, and there's people
20:31
Speaker 1: online that make all kinds of engagement money by finding
20:33
Speaker 1: secret rooms and then slowly excavating it and showing what's
20:36
Speaker 1: in it or whatever in a very Al Capone vault
20:38
Speaker 1: kind of way. There's virtually never anything in there.
20:40
Speaker 2: Nothing good.
20:41
Speaker 1: Probably except for some sort of hiding a structural issue
20:45
Speaker 1: with the home. No buried treasure, unfortunately.
20:49
Speaker 3: No.
20:50
Speaker 2: I think– I believe that one. was just built that way.
20:55
Speaker 2: I think it was a really old house, probably in
20:57
Speaker 2: the 20s, and it had some major issues, unfortunately.
21:01
Speaker 1: We're going to have Brett tell us some more when
21:03
Speaker 1: we come back, the recent accomplishments, things he's come across.
21:07
Speaker 1: If you have any questions about a situation that you've
21:09
Speaker 1: come across, you can give us a call this morning,
21:11
Speaker 1: or also you can send a text message in. Text
21:13
Speaker 1: line number is 304-935-5008 to 304-935-5008. You can call 304-345-5850.
21:18
Speaker 1: You're listening to Ask the Expert this morning with Foster
21:22
Speaker 1: Foundation Repair. Brett Hodgson is here, the owner of Foster
21:24
Speaker 1: Foundation Repair. I'll get you the rest of their contact information,
21:26
Speaker 1: places where you can find Foster when we come back.
21:28
Speaker 1: Go ahead and take a break. We'll be back right
21:30
Speaker 1: after this. You're listening to Ask the Expert, WCHS, the
21:32
Speaker 1: voice of Charleston.
21:33
Speaker 3: Retirement isn't a finish line. It's a new beginning. But
21:36
Speaker 3: are you really ready? I'm John Burdett with 4th Avenue Financial,
21:39
Speaker 3: and I help people just like you turn confusion into confidence.
21:43
Speaker 3: Whether retirement is five years away or right around the corner,
21:46
Speaker 3: now is the time to make a smart plan. Let's
21:49
Speaker 3: make sure your retirement income lasts as long as you do.
21:52
Speaker 3: Call today or visit 4thAvenueFinancial.
21:53
Speaker 4: Com. 4th Avenue Financial. Retirement done right. Securities offered through J.B.
21:59
Speaker 4: Cole Financial Incorporated. Member Finn Recipic. Advisory services offered through J.B.
22:02
Speaker 4: Cole Advisors Incorporated.
22:04
Speaker 5: This is Kanawha County Delegate Tristan Levitt. I grew up
22:07
Speaker 5: the oldest of seven kids in a working class family.
22:09
Speaker 5: We had hope in the American dream. But while I
22:11
Speaker 5: know what a paycheck has to cover, lately it doesn't
22:14
Speaker 5: cover enough for most West Virginians. So I'm fighting for
22:16
Speaker 5: good paying jobs. Lower taxes. a lower cost of living
22:19
Speaker 5: for your family, and I'll always defend our West Virginia values.
22:23
Speaker 5: That's how we restore hope in the American dream. That's
22:25
Speaker 5: my agenda. It's why I'm asking for your vote. On
22:28
Speaker 5: November 3rd, please vote Tristan Leavitt for the House of Delegates.
22:31
Speaker 5: Paid for by Leavitt for West Virginia.
22:41
Speaker 1: Supporters at the top of the hour now, 845-158-EWCHS, the
22:45
Speaker 1: voice of Charleston. You are listening to Ask the Expert.
22:48
Speaker 1: Foster Foundation Repair is in the studio with us this morning.
22:51
Speaker 1: That is Brett Hoshton. You can give us a call
22:53
Speaker 1: at 304-345-5858, 304-345-5858. You can also send us a text, 304-935-5008,
22:54
Speaker 1: Foster Foundation Repair online. It's fosterfoundationrepair.com. You spell all that out.
23:05
Speaker 1: Put a. com behind it. You can find it, fosterfoundationrepair.com.
23:07
Speaker 1: Their phone number, 304-776-6263, 304-776-6263. You can call us this
23:09
Speaker 1: morning at 304-345-5858, 304-345-5858. Did you have another project that
23:11
Speaker 1: you recently came across you want to tell us about? Yeah,
23:13
Speaker 1: so we've got one going on in South Hills that
23:15
Speaker 1: it's above a garage door. It's an all-brick house, and
23:16
Speaker 1: for years there was water leakage there.
23:33
Speaker 2: At the window sill above this double garage door. So
23:36
Speaker 2: water was getting in, running down behind the brick and
23:38
Speaker 2: it was accumulating on a 12 inch steel beam. And
23:45
Speaker 2: to the bottom of that steel beam was a steel
23:47
Speaker 2: plate that was welded to the beam and it overhung
23:51
Speaker 2: the beam, which then provided support for the brick. And
23:55
Speaker 2: all that water created corrosion and when metal corrodes, it expands.
23:59
Speaker 2: And so essentially what happened is the welds started to
24:03
Speaker 2: pop and the steel plate started to be pushed down
24:06
Speaker 2: and away from the brick. And unfortunately, there is no
24:10
Speaker 2: good way to address this. There's no way to get
24:13
Speaker 2: to that weld to repair it, to clean the steel.
24:17
Speaker 2: So what we've ended up doing– and we're in the
24:19
Speaker 2: middle of this project right now. I'm hoping we have
24:22
Speaker 2: the brick laid. We've got a mason coming to lay
24:25
Speaker 2: the brick because it's going to be– It's front and center,
24:30
Speaker 2: so it's facing the road, so we've got a mason
24:32
Speaker 2: that's going to come out, a very skilled mason that's
24:34
Speaker 2: going to hopefully make it look just as good as
24:36
Speaker 2: it was the day it was built. But what we've
24:38
Speaker 2: had to do is we've had– we had to take
24:40
Speaker 2: out a brick. About what we did is we took
24:43
Speaker 2: out a single brick at two-foot intervals across the opening,
24:47
Speaker 2: and we then cut through the floor system, and we
24:49
Speaker 2: stuck a piece of tube steel through the wall to
24:52
Speaker 2: sit on top of the steel I-beam, and then we've
24:55
Speaker 2: got temporary support on the driveway.
24:57
Speaker 4: Okay.
24:58
Speaker 2: So once we had all of that temporary support in
25:01
Speaker 2: across the garage door opening, we then started removing the
25:04
Speaker 2: brick below our temporary support so that we could expose
25:09
Speaker 2: that steel plate. And what we've done is we've removed
25:12
Speaker 2: that plate and welded in a new one. So it's
25:16
Speaker 2: a lot of effort to just remove some brick, but
25:21
Speaker 2: obviously the brick is laid from the bottom up when
25:24
Speaker 2: the house was built, and so we had to temporarily
25:26
Speaker 2: support it. But we've got the steel plate in. We've
25:30
Speaker 2: got a nice piece of stainless steel flashing that we
25:33
Speaker 2: had fabricated locally that will go in place. So in
25:37
Speaker 2: the event water ever did get behind the brick again,
25:39
Speaker 2: it now has a proper path out as should have
25:43
Speaker 2: been done in the beginning. But that just was– that's
25:45
Speaker 2: a common– that's unfortunately a common building construction defect in
25:49
Speaker 2: our region that is not undertaken. But that's another interesting
25:55
Speaker 2: one that– We worked for this client for, I don't know,
25:59
Speaker 2: around two years. It's a tricky project. I don't know.
26:02
Speaker 2: I think she had a lot of trouble getting anybody
26:04
Speaker 2: that was really interested in it, and we had trouble
26:08
Speaker 2: getting masons and anybody else that would be willing to
26:10
Speaker 2: commit to it with us. So it took a long
26:13
Speaker 2: time to get underway, but hopefully we'll have her wrapped
26:15
Speaker 2: up next week maybe. At least the brick will be
26:18
Speaker 2: back in place and the temporary support we can remove.
26:21
Speaker 1: I have a feeling this is illustrative too of sort
26:24
Speaker 1: of related to what we were talking about earlier as
26:25
Speaker 1: far as folks that go in with predetermined products that
26:30
Speaker 1: they try to sell folks in these situations. If they
26:32
Speaker 1: have a product that doesn't match that, like you're talking
26:34
Speaker 1: about having things going in and custom creating things from
26:37
Speaker 1: masons and getting metal work done and stuff like that.
26:39
Speaker 1: That's doing a job right, but that also means that
26:41
Speaker 1: there's not something you can just order and install that
26:43
Speaker 1: and say, hey, your problem is fixed. You actually have
26:45
Speaker 1: to take some care and consideration behind it.
26:47
Speaker 2: Yeah, we do a lot of custom stuff. We do
26:48
Speaker 2: a lot of custom– I mean, not complicated fabrication, but
26:52
Speaker 2: we do custom steel posts. We just did a project
26:57
Speaker 2: in Huntington, which was a it's for a condominium association.
27:01
Speaker 2: And I had probably 12 parking spots underneath the carport.
27:06
Speaker 2: And this carport was supported on the side you would
27:10
Speaker 2: drive into by six steel posts. And they were all
27:13
Speaker 2: rusted out at the bottom. And that was a pretty scary,
27:16
Speaker 2: spooky one because we, we put in our temporary support
27:19
Speaker 2: to take these posts out. And when the guys took
27:21
Speaker 2: the bolts out of the post, a couple of them
27:23
Speaker 2: just tipped over. So they were completely, had completely failed. Uh,
27:27
Speaker 2: but somehow I guess the load had been transferred to
27:29
Speaker 2: other posts, but, um, that's another one where we, we
27:33
Speaker 2: had to do some custom work and, uh, just nothing complicated,
27:37
Speaker 2: you know, from, from my standpoint, it's very simple work. Um,
27:41
Speaker 2: But not something a lot of the other contractors probably
27:44
Speaker 2: would be willing to undertake that are in the foundation
27:47
Speaker 2: repair industry. Now, there's plenty of contractors that can do
27:49
Speaker 2: that work, but not in this– that commonly do the
27:54
Speaker 2: foundation repair work.
27:55
Speaker 1: Listen, ask the expert this morning. Brad Hodgkin is here.
27:57
Speaker 1: He's the owner of Foster Foundation Repair. You can give
27:58
Speaker 1: us a call. We've got about 10 minutes left in
28:00
Speaker 1: the program, 304-345-5858, 304-345-5858. You can text over any questions
28:01
Speaker 1: you have before we get out of here, 304-935-5008, 304-935-5008.
28:10
Speaker 1: One of the things I thought that I could ask
28:12
Speaker 1: you about, Brett, and we talk about this seasonally a
28:15
Speaker 1: little bit, but I know spring is one of your
28:16
Speaker 1: busiest times of year. When we talk about some of
28:19
Speaker 1: the issues that you see that come up in spring,
28:21
Speaker 1: do a lot of those symptoms start because of things
28:24
Speaker 1: that happen this time of year, like autumn going into winter, freeze,
28:29
Speaker 1: thaw cycles, things along those lines?
28:32
Speaker 2: I'm sure it certainly contributes.
28:34
Speaker 1: Clog gutters.
28:34
Speaker 2: Get out there this weekend. Clean your gutters, please.
28:37
Speaker 1: I was going to tell my own story about that.
28:38
Speaker 1: I'll let you finish first. Definitely.
28:40
Speaker 2: That's probably the biggest contributing factor is leaves, acorns, washing
28:46
Speaker 2: down the downspouts into the in-ground drains. That's probably one
28:50
Speaker 2: of the biggest drivers of foundation repair– of the foundation
28:54
Speaker 2: repair industry.
28:56
Speaker 1: So, yeah. Yeah.
28:58
Speaker 2: Now I forgot your question.
28:59
Speaker 1: Oh, it was just simply that, that doing like a
29:02
Speaker 1: little walk around, checking things around your house.
29:04
Speaker 2: So yeah, spring is definitely one of our busiest seasons.
29:07
Speaker 2: I think that has a lot to do with the
29:09
Speaker 2: freezing and thawing. I think the winter thaw, I mean,
29:15
Speaker 2: very little evaporation. So the ground is saturated. I think
29:18
Speaker 2: that certainly contributes. I think people are starting to look
29:22
Speaker 2: at doing projects also. So that I think it's kind
29:25
Speaker 2: of a handful of things that drive business in, in
29:29
Speaker 2: the spring. Um, fall is very busy too. I think
29:33
Speaker 2: everybody calls us right at the end of fall and
29:36
Speaker 2: the summer hoping they can get it done before the winter. Um, uh,
29:40
Speaker 2: So we have– we typically– we've actually in the last
29:44
Speaker 2: two months got a lot of contracts in that is
29:47
Speaker 2: going to stretch out through the winter for sure for us,
29:49
Speaker 2: some of which will be jobs we can't do this
29:52
Speaker 2: winter that we'll have to do in the spring, early
29:55
Speaker 2: to late spring once things start to dry out. bigger
29:58
Speaker 2: dig out projects. We've got two projects that are probably
30:03
Speaker 2: going to be a 10 to 12 foot excavation on
30:06
Speaker 2: the foundation, right up against the foundation. So those, those
30:08
Speaker 2: we definitely don't do during the winter. But yeah, I mean,
30:12
Speaker 2: the spring is very busy for sure.
30:14
Speaker 1: You have to make sure you get those. And like
30:15
Speaker 1: Brett was talking about a minute ago, just like little
30:17
Speaker 1: things like making sure that your downspouts are clear and
30:19
Speaker 1: things like that. And one of the things about doing
30:21
Speaker 1: this show, it's a lot like the old, the old, the,
30:25
Speaker 1: what is it, the Holiday Inn Express or whatever commercial
30:27
Speaker 1: where you're an expert where you stay there the night
30:29
Speaker 1: before or whatever. So whenever I have these shows, like
30:32
Speaker 1: today I was brushing my teeth a little extra great
30:34
Speaker 1: because I had the Grieve Dental Group. So I guess
30:37
Speaker 1: maybe after I do John's show on Monday with 4th
30:40
Speaker 1: Avenue Financial, I'm less likely to buy coffee or something
30:42
Speaker 1: that day. I better save that money or whatever. It
30:44
Speaker 1: doesn't last very long, but maybe a day or so.
30:46
Speaker 1: I feel like I know what I'm talking about. One
30:49
Speaker 1: time after we did a show last year– had been
30:52
Speaker 1: having some problems around my house. I was like, I
30:53
Speaker 1: need to really get out there and examine what's going
30:55
Speaker 1: on with my downspouts because I know that I have
30:56
Speaker 1: some sort of issue in there that's not visually evident.
30:59
Speaker 1: And unfortunately, this is one of the things that when
31:01
Speaker 1: you're growing up and talk about home ownership that folks,
31:04
Speaker 1: young folks should probably be told that sometimes owning a
31:06
Speaker 1: house can be a little disturbing or gross, you know,
31:09
Speaker 1: in some ways. So what I ended up finding in
31:11
Speaker 1: my downspouts was I do have acorns and trees, overhangs
31:15
Speaker 1: my roof a little bit. So they get on my roof,
31:18
Speaker 1: they go down into the Into the, uh, into the
31:21
Speaker 1: eaves and they get into the, what I had was
31:22
Speaker 1: kamikaze squirrels that were head dive bombing into my downspouts. Well,
31:28
Speaker 1: what happens? They go down and I guess they were
31:29
Speaker 1: just eating their way down for the most part full
31:32
Speaker 1: of acorns, but they can't get out. So what I
31:35
Speaker 1: found was a couple more than two, um, squirrel carcasses
31:41
Speaker 1: that had been– I mean, they were basically just bones
31:43
Speaker 1: at the time that I found it. But that's what
31:45
Speaker 1: happened to them, and that's what was clogging them. Once
31:46
Speaker 1: I pulled those out, just everything came flying down, and
31:50
Speaker 1: I haven't had a problem since. I put a little
31:52
Speaker 1: wire mesh at the top to try to keep that
31:53
Speaker 1: from happening again and stuff like that. But I discovered
31:55
Speaker 1: that after doing one of our shows. I was like, hey,
31:57
Speaker 1: that's what happened. And then I hid it from my
32:00
Speaker 1: wife and my daughter because the last thing I wanted
32:01
Speaker 1: them to know is they were– because we had– these
32:05
Speaker 1: weird noises at the house. We couldn't figure out where
32:06
Speaker 1: they're coming from. Do we have, you know, mice in
32:08
Speaker 1: the houses or ruins? What's going on? I think it
32:10
Speaker 1: was the squirrels trying to call their way.
32:11
Speaker 2: It's unfortunate.
32:13
Speaker 1: How do you know? I mean, I had no idea.
32:15
Speaker 1: It was, it was really sad. This is the, I
32:17
Speaker 1: didn't tell them because I wouldn't, but that's a sad story.
32:20
Speaker 1: And it's kind of, but it is the type of
32:21
Speaker 1: thing you need to look into. You never know animals
32:23
Speaker 1: that get into something, chew through something, whatever it might be.
32:25
Speaker 1: You might think that you had something that was cordoned off.
32:28
Speaker 1: Something can dig through, find a way through a possum
32:30
Speaker 1: or a groundhog or something. You just never know. Yeah.
32:33
Speaker 2: Another good one is your driveway drains. We have a
32:35
Speaker 2: lot of houses that sit below the drive, the road access.
32:39
Speaker 2: So driveway drains are a very, another, another very common
32:42
Speaker 2: place that will get clogged or there will crack will
32:46
Speaker 2: develop in the, In the driveway, which it will extend
32:49
Speaker 2: through that trough drain, so that can allow water to
32:52
Speaker 2: discharge next to the foundation. That's another good point of maintenance,
32:57
Speaker 2: I guess.
32:58
Speaker 1: And a lot of this stuff is being aware and
33:00
Speaker 1: also not being afraid to pick up the phone if
33:01
Speaker 1: you do have questions. Because one of the great things
33:03
Speaker 1: that you always– you'll come out and do an estimate
33:06
Speaker 1: and give– I mean you have to get on the
33:07
Speaker 1: list and schedule it. But you'll give people an evaluation.
33:11
Speaker 1: And if it's not a problem, if it's not something
33:12
Speaker 1: that's immediately addressable, you'll tell them that. You're not going
33:15
Speaker 1: to try to sell them a product just because you can.
33:18
Speaker 2: No, and your best bet, I think, personally, in my opinion,
33:22
Speaker 2: is to hire an engineer, a third-party engineer. I'm certainly
33:27
Speaker 2: happy to come out and look at a house and
33:28
Speaker 2: give you an estimate. I don't write reports like I
33:31
Speaker 2: used to that you might be able to use to
33:34
Speaker 2: transfer the property, make somebody comfortable to buy the house, etc.
33:39
Speaker 2: But hire an engineer. They're going to give you their
33:41
Speaker 2: unbiased opinion. They don't have any skin in the game
33:43
Speaker 2: other than you're paying them for their time associated with
33:47
Speaker 2: the inspection and the time writing the report. Outside of that,
33:50
Speaker 2: they have no financial gain from what they have to say.
33:55
Speaker 2: And they're completely unbiased or at least should be.
33:58
Speaker 1: I should say. Right. And having that report gives you
34:01
Speaker 1: a little extra of it. And I've seen those reports before.
34:03
Speaker 1: In fact, when you used to do the show as
34:05
Speaker 1: an engineer, you would come in occasionally and we would
34:07
Speaker 1: talk about that. And I had like a full– report
34:09
Speaker 1: that an engineer would put together that I could kind
34:11
Speaker 1: of lead through to ask some questions about it. And
34:13
Speaker 1: if nothing else, it gives you full level of confidence because,
34:16
Speaker 1: I mean, section by section, it's broken down. You have
34:19
Speaker 1: evaluations of different things. It really is a nice piece
34:21
Speaker 1: for the homeowner to have.
34:23
Speaker 2: It is, and it gives us, the contractor, a very
34:26
Speaker 2: specific set of, you know, scope of work. Maybe it's
34:32
Speaker 2: not the whole scope of work within the report. Maybe
34:34
Speaker 2: it's just a part of it, but it gives you,
34:37
Speaker 2: the owner, the ability to point at a number in
34:40
Speaker 2: the recommendation section of a report and say, I want
34:42
Speaker 2: numbers two and four addressed. And that's another common thing
34:46
Speaker 2: I see is where a homeowner will– I'll be out
34:50
Speaker 2: there to do an estimate and the previous salesperson was there.
34:54
Speaker 2: Everybody– we're supposed to be there to look at water
34:55
Speaker 2: in the basement and they're over in the crawl space
34:57
Speaker 2: trying to sell them stuff in the crawl space too.
35:00
Speaker 2: And certainly there's probably work that could be done there,
35:03
Speaker 2: but that's– we're– That's another common thing that I see
35:07
Speaker 2: is trying to expand the scope of the project to
35:12
Speaker 2: inflate the cost, which inflates their percentage on their payout,
35:17
Speaker 2: their commission.
35:19
Speaker 1: One of the things– I'm glad I remembered this because
35:20
Speaker 1: I heard this. I think it was two weekends ago.
35:22
Speaker 1: I was listening to our radio station here. And, of course,
35:26
Speaker 1: we carry the Dave Ramsey show at nighttime. And I
35:30
Speaker 1: was listening to one of the shows a couple weeks ago.
35:33
Speaker 1: And it really struck me because the consultants were on
35:36
Speaker 1: the show. It's not always Dave anymore. The consultants on
35:38
Speaker 1: the show was talking to somebody who was a homeowner.
35:39
Speaker 1: They had some problems. And they were talking about their
35:41
Speaker 1: debt and different problems like that. But one of the
35:43
Speaker 1: recommendations that the host of the Dave Ramsey show gave
35:45
Speaker 1: them was like, before you make any decisions when it
35:48
Speaker 1: comes to the work you're going to have done on
35:50
Speaker 1: your house, what we want you to do is we
35:51
Speaker 1: want you to contact an engineer to get an evaluation
35:53
Speaker 1: of your property done so you know what work you
35:56
Speaker 1: need to address and what work you don't. The investment
35:58
Speaker 1: that you're making now on having an engineer look at
36:00
Speaker 1: it will save you money in the long run because
36:01
Speaker 1: you'll be able to focus in on the things you
36:04
Speaker 1: need to have done on your house. They were using
36:06
Speaker 1: it as a money-saving aspect to financial planning because it
36:14
Speaker 1: was focusing in on things that needed to be done
36:16
Speaker 1: and they weren't going to be sold a bill of
36:17
Speaker 1: goods on things that they didn't need to do. I
36:18
Speaker 1: thought that was a pretty good idea. And I was like, hey,
36:21
Speaker 1: that works great for Brett's show as well.
36:22
Speaker 3: Yeah.
36:23
Speaker 2: And I very much agree with that line of thinking.
36:27
Speaker 2: It allows having a full list of maybe concerns or
36:32
Speaker 2: potential concerns, allows you to prioritize what's the most severe
36:37
Speaker 2: condition today that needs to be addressed that could develop
36:40
Speaker 2: into something more costly down the road. So I definitely
36:44
Speaker 2: agree with that.
36:44
Speaker 1: That's a lot of great information, as always, from Brett
36:47
Speaker 1: Hodgson from Foster Foundation Repair, and it's been another great show.
36:50
Speaker 1: If you missed any portion of it, you want to
36:52
Speaker 1: go back and listen to it, you can find it online, wchsnetwork.com.
36:56
Speaker 1: We'll have that podcast up. in about an hour or
36:58
Speaker 1: so after the show is over. FosterFoundationRepair.com is the website. FosterFoundationRepair.com,
37:04
Speaker 1: the phone number, 304-776-6263, 304-776-6263.