Latest / Andy Stanley Sermons / Andy Stanley - Great Leaders Play to Their Strengths, Part 1
Transcript
- 0:11Speaker 1: Hey, everybody.
- 0:12Speaker 2: Welcome to the Andy Stanley Leadership Podcast, a conversation designed
- 0:15Speaker 2: to help leaders go further faster. If you're listening by
- 0:18Speaker 2: way of a podcast app, you may want to check
- 0:20Speaker 2: out the YouTube version of this conversation, something we've recently launched.
- 0:24Speaker 2: And to those of you who are joining us by
- 0:26Speaker 2: way of YouTube, welcome to the conversation or welcome back
- 0:29Speaker 2: because this is the third episode of a special series.
- 0:33Speaker 3: Yeah, that's right. And if it's your first time, I'm
- 0:35Speaker 3: Holly Goddard. I'm the co-host of this series and a
- 0:37Speaker 3: special series it is because you've written a brand new book. Yep.
- 0:41Speaker 3: What Great Leaders Do, subtitle, Seven Essentials for Enduring Impact. Now,
- 0:45Speaker 3: I've been a part of our organization for 15 years.
- 0:48Speaker 3: I've seen these play out. I know these will affect
- 0:51Speaker 3: your day job. And you've named the tensions, you've given
- 0:54Speaker 3: us the practices, and you've told us what to do
- 0:57Speaker 3: about it. So thank you. Thanks for doing this book.
- 1:00Speaker 2: And putting all this together. It's been fun to talk
- 1:02Speaker 2: about the content of the book. So thank you for
- 1:04Speaker 2: being a part of that.
- 1:05Speaker 3: And with these episodes, we're really only scratching the surface.
- 1:08Speaker 3: So You should pick up a copy because there's so
- 1:11Speaker 3: much goodness. There's so much stuff in this book. So
- 1:14Speaker 3: you ready to jump in?
- 1:15Speaker 1: Yeah, let's jump in.
- 1:15Speaker 3: All right. In the first two episodes, we explored the
- 1:18Speaker 3: topic of exceptional self-leadership and the first essential that you
- 1:22Speaker 3: unpacked for us. You taught us great leaders lead themselves well. Right.
- 1:26Speaker 3: So today we're going to unpack the second essential, which
- 1:29Speaker 3: is great leaders play to their strengths. And thanks for
- 1:32Speaker 3: being in the hot seat. Thanks for being willing to
- 1:34Speaker 3: talk about all of this. And I want to start
- 1:36Speaker 3: with an assumption that you just turn on its head
- 1:38Speaker 3: right out of the gate. You know, as leaders, we
- 1:41Speaker 3: all have an assumption. The more responsibility we have, the
- 1:44Speaker 3: more we're supposed to be doing.
- 1:46Speaker 1: And the more we end up doing with responsibility.
- 1:49Speaker 3: Yeah, that's our tendency. Yes. But then you give us
- 1:52Speaker 3: something that just turns that on its head. You contradict
- 1:54Speaker 3: that by saying the less you do, the more you accomplish.
- 1:59Speaker 3: So for us high achievers, that feels kind of backwards. Okay.
- 2:02Speaker 3: We're kind of pristling against that one right there. So
- 2:05Speaker 3: why is doing less important? Why is that a great
- 2:07Speaker 3: leverage point for us?
- 2:08Speaker 2: So to clarify, it doesn't mean doing less work or
- 2:11Speaker 2: working less hours. The idea is the scope of the work.
- 2:15Speaker 2: So the idea behind this whole idea is that great
- 2:18Speaker 2: leaders narrow the.
- 2:19Speaker 1: Scope of their work, the scope of what they do.
- 2:21Speaker 1: They don't do less. They do less things. They don't
- 2:25Speaker 1: work less hours necessarily. So this is about.
- 2:27Speaker 2: Leaning into our strengths, finding our sweet spot, staying there,
- 2:31Speaker 2: scheduling there. And again, leaning into our strengths, when we
- 2:33Speaker 2: lean into our strengths and we delegate our weaknesses are
- 2:37Speaker 2: the things that we're not as good at because most
- 2:39Speaker 2: of us are only good at one or two things.
- 2:41Speaker 2: And when I say, I say compared to our other
- 2:44Speaker 2: strengths and weaknesses, not compared to other people, but when
- 2:46Speaker 2: a person evaluates their personal strengths and weaknesses, there's usually
- 2:49Speaker 2: just a couple of things that we're exceptional at compared
- 2:53Speaker 2: to everything else we have the potential to do. So
- 2:56Speaker 2: leaders identify that as early as possible. It took me
- 2:59Speaker 2: way too long to figure this out or to identify that.
- 3:02Speaker 2: And then once they do, they lean into the strengths.
- 3:04Speaker 2: We delegate everything else. And the reason everything gets better
- 3:08Speaker 2: is because if I delegate the things I'm not that
- 3:10Speaker 2: good at, then I'm going to be better at what
- 3:13Speaker 2: I'm good at. And there are other people around me
- 3:15Speaker 2: and around you and around our listeners who are good
- 3:18Speaker 2: at the things that we're not good at. And when
- 3:20Speaker 2: people are doing what they're best at, good things happen.
- 3:25Speaker 2: But as long as I'm hanging on to and involving
- 3:27Speaker 2: myself in things that I'm just pretty good at, and
- 3:30Speaker 2: since I'm the boss or you're the boss or you're
- 3:32Speaker 2: the manager or the owner.
- 3:33Speaker 3: You feel all the freedom to do that.
- 3:35Speaker 1: Yeah. Nobody's going to take it away from you.
- 3:37Speaker 2: But when we ignore this principle, we become a lid
- 3:40Speaker 2: to the organization, even though we may be enjoying everything
- 3:44Speaker 2: that we're doing. And because again, if most of the
- 3:48Speaker 2: people in the organization report to you They're just going
- 3:51Speaker 2: to smile and laugh at your jokes and cheer you
- 3:54Speaker 2: on as you do things that you're not necessarily really
- 3:56Speaker 2: that good at. So this isn't about fewer hours. This
- 3:59Speaker 2: is about fewer things. And again, reducing the scope of
- 4:03Speaker 2: what we do so that we're in our zone and
- 4:05Speaker 2: therefore making the best contribution to the organization.
- 4:08Speaker 3: Yeah, that's so good. So if we find our focus,
- 4:10Speaker 3: then we don't put a lid on the organization. And
- 4:13Speaker 3: you say at some point in your leadership, you had
- 4:15Speaker 3: this realization that you were just doing too much or
- 4:17Speaker 3: too many things. You write this. I was working hard
- 4:20Speaker 3: and slowing things down simultaneously. Okay, that's fascinating. So looking back,
- 4:26Speaker 3: how did you realize you were becoming the bottleneck?
- 4:28Speaker 2: Well, there were a couple of things, but I think
- 4:30Speaker 2: the most helpful thing or most transferable, well, first of all,
- 4:35Speaker 2: there were things that just weren't going well that I
- 4:37Speaker 2: was responsible for. But the real, you know, the defining
- 4:40Speaker 2: moment was my assistant, Diane Grant, who I talk a
- 4:43Speaker 2: lot about in this book.
- 4:44Speaker 1: She's worked with me for 30 years.
- 4:46Speaker 2: Diane- kept trying to take things away from me. And
- 4:53Speaker 2: other people did, too. In fact, early on, people would.
- 4:56Speaker 2: And I thought they were just being nice, like, oh, Andy,
- 4:59Speaker 2: we want to help you. And I'm like, oh, no, no, no,
- 5:01Speaker 2: I don't need help. I've got this. And I realize
- 5:04Speaker 2: now they were thinking, that's the problem. You've got this.
- 5:07Speaker 2: And as long as you've got it, it ain't going
- 5:09Speaker 2: to be great. So I finally realized, because Diane was
- 5:12Speaker 2: very overt, Andy, I'm not just trying to help you.
- 5:15Speaker 2: I'm trying to take something away from you because somebody
- 5:17Speaker 2: else can do this better. And she would never go
- 5:20Speaker 2: so far as to say, you're not good at this,
- 5:22Speaker 2: because I was probably good at it.
- 5:24Speaker 3: Right.
- 5:24Speaker 2: But two things were happening. I wasn't great at it.
- 5:27Speaker 2: And the time I was spending doing some of these
- 5:29Speaker 2: things was time that was taken away from my primary
- 5:33Speaker 2: value add to the organization.
- 5:35Speaker 1: So this was a learning thing.
- 5:37Speaker 2: And in fact, in the second part of this discussion
- 5:41Speaker 2: next time, in the next episode, I'm going to talk
- 5:44Speaker 2: about the reasons leaders don't apply this.
- 5:47Speaker 1: And there are five reasons.
- 5:48Speaker 2: And two of those were so true. But fortunately for me,
- 5:51Speaker 2: I had somebody who came along who loved our organization
- 5:54Speaker 2: so much that they didn't mind potentially offending me to say,
- 5:59Speaker 2: let us take that.
- 6:00Speaker 1: You do you. You do your thing. Let us do
- 6:03Speaker 1: the rest.
- 6:04Speaker 2: But that begins with some humility, some self-awareness, and figuring
- 6:11Speaker 2: out what we're good at. And this is what I
- 6:12Speaker 2: say to young leaders. I say, look, when you first
- 6:15Speaker 2: start off in leadership, You have to do a little
- 6:18Speaker 2: bit of everything to discover your passion, what you enjoy,
- 6:22Speaker 2: and then ultimately what you're wired for.
- 6:24Speaker 1: And that takes some experimentation.
- 6:26Speaker 2: But you need to figure that out as soon as
- 6:29Speaker 2: possible and try to work your way into a job
- 6:31Speaker 2: or apply for a job that leverages that strength. So
- 6:35Speaker 2: early on, I think we all have to experiment. Early on,
- 6:38Speaker 2: we all get this wrong, perhaps, because, you know, especially
- 6:42Speaker 2: if you're starting an organization, you really have to do
- 6:44Speaker 2: everything because– It's necessary.
- 6:47Speaker 1: There's nobody else to do it. And I think this
- 6:50Speaker 1: was part of my struggle.
- 6:51Speaker 2: I felt like part of my responsibility when we launched
- 6:54Speaker 2: our organization was I was trying to set a standard
- 6:57Speaker 2: of excellence in some areas that in our particular industry,
- 7:02Speaker 2: sometimes there wasn't excellence. So all of that was well-meaning,
- 7:06Speaker 2: but I went too long. I stayed in some of
- 7:08Speaker 2: those roles too long. And fortunately, I had some people
- 7:11Speaker 2: that were like, we're not trying to help you. We're
- 7:14Speaker 2: trying to help the organization by taking this away from you.
- 7:18Speaker 1: So anyway.
- 7:19Speaker 3: Well, I love you created the kind of environment where
- 7:20Speaker 3: you could have those kind of conversations because it is
- 7:24Speaker 3: so easy to swerve out of your lane as a leader.
- 7:26Speaker 3: And we create a lot of chaos when we do that.
- 7:29Speaker 3: You say part of the problem was that you bought
- 7:32Speaker 3: into a myth. And this myth that good leaders should
- 7:35Speaker 3: be good at everything.
- 7:36Speaker 1: Yeah.
- 7:38Speaker 2: The great, the well-rounded leader myth.
- 7:40Speaker 1: Yeah. In the book, I.
- 7:42Speaker 2: I give some examples of this because I was fortunate
- 7:45Speaker 2: to be introduced to primarily through my dad, some extraordinary leaders,
- 7:50Speaker 2: some people who had accomplished great things. And you are
- 7:54Speaker 2: often less, especially when you're young, you're left with the impression,
- 7:57Speaker 2: you know, these, you know, these.
- 7:59Speaker 1: People are great at everything. They're great public speakers.
- 8:02Speaker 2: So I was left with the impression in order to
- 8:05Speaker 2: be a great leader. I needed to shore up my
- 8:08Speaker 2: weaknesses so that I could be like them, you know,
- 8:10Speaker 2: great at everything.
- 8:11Speaker 3: Do it all.
- 8:11Speaker 1: Yeah.
- 8:12Speaker 2: But behind the scenes, the reason that they were so
- 8:15Speaker 2: accomplished and in some cases so well known is they
- 8:18Speaker 2: had discovered this principle. And they had leaned into their strengths,
- 8:21Speaker 2: developed those strengths. They were not well-rounded leaders, but several
- 8:25Speaker 2: of them certainly led well-rounded organizations. So and that's kind
- 8:30Speaker 2: of the, I don't know, the paradox in all of this.
- 8:33Speaker 2: The less I focus on what I'm not good at,
- 8:35Speaker 2: the organization gets better at what I'm not good at.
- 8:37Speaker 1: And that's true for any organization.
- 8:39Speaker 2: So when I lean into my strengths, delegate my weaknesses,
- 8:42Speaker 2: everything gets done better because I'm not doing it or
- 8:48Speaker 2: you're not doing it.
- 8:49Speaker 1: So it's a bit of a paradox.
- 8:51Speaker 3: Well, you say this is such an important statement that
- 8:53Speaker 3: you make. You say your fully exploited strengths will always
- 8:56Speaker 3: add more value than your marginally improved strengths. weaknesses. Yes.
- 9:00Speaker 1: Okay.
- 9:00Speaker 3: That's a really big thought.
- 9:01Speaker 1: Yes.
- 9:02Speaker 2: And so the key to this is fully exploiting our
- 9:06Speaker 2: strengths rather than trying to shore up our weaknesses. Because again,
- 9:10Speaker 2: this isn't compared to other people.
- 9:12Speaker 1: This is just internally.
- 9:14Speaker 2: My weaknesses will always be weaknesses compared to my strength.
- 9:18Speaker 1: Same for you. Same for you.
- 9:20Speaker 3: Right.
- 9:20Speaker 1: That's just the reality.
- 9:22Speaker 2: So if we're going to devote our time to something,
- 9:25Speaker 2: we should devote our time to as much as we
- 9:28Speaker 2: can perfecting our strengths or developing our strengths, which then
- 9:31Speaker 2: become the primary value add to the organization. And if
- 9:34Speaker 2: that is a value that we both model, that we
- 9:38Speaker 2: model and teach in our organizations, and as you know,
- 9:41Speaker 2: this is something I've been teaching for years and have
- 9:44Speaker 2: tried my best to create a culture where, and you're
- 9:48Speaker 2: actually great at this, Holly. You're, in fact, at a
- 9:51Speaker 2: personnel level, management level, you're way better at this than
- 9:53Speaker 2: I am. to recognize people's strengths, to position them, to
- 9:59Speaker 2: use Jim Collins' language, to make sure they're not just
- 10:01Speaker 2: on the bus, but in the right seat on the bus.
- 10:03Speaker 2: And when you get that right, they thrive. We narrow
- 10:06Speaker 2: their focus, their scope. More gets done, more gets done better.
- 10:11Speaker 2: But again, it begins with leaders recognizing that about themselves,
- 10:15Speaker 2: giving other people on the team permission to experiment.
- 10:19Speaker 1: And positioning them correctly. And at the end of the.
- 10:21Speaker 2: Day, everybody does perhaps fewer things, but more gets accomplished
- 10:26Speaker 2: and it gets accomplished better.
- 10:27Speaker 1: And people enjoy.
- 10:29Speaker 3: Their jobs because- Yeah, they're in their sweet spot.
- 10:31Speaker 1: Right, right.
- 10:32Speaker 2: When you're working in your flow, I think that's a
- 10:34Speaker 2: Daniel Pink phrase. When you're working in your flow, you're
- 10:39Speaker 2: energized rather than depleted. And I, you know, in the
- 10:43Speaker 2: early days when I was trying to do everything I
- 10:46Speaker 2: would just come home exhausted. And again, your passion starts
- 10:50Speaker 2: to wane, your energy wanes. So this is a big deal.
- 10:53Speaker 2: It takes some time to figure out and it takes
- 10:55Speaker 2: some humility to hand things off.
- 10:57Speaker 3: Yeah. Well, I love the permission to go hard into
- 11:00Speaker 3: your strengths. I remember the first time I ever did
- 11:01Speaker 3: a 360 assessment and some of my weaknesses came back.
- 11:04Speaker 3: I thought, How do they know? Like, I thought I
- 11:06Speaker 3: was covering it better, but the truth is, all you
- 11:09Speaker 3: got to do is ask some people. They know the
- 11:10Speaker 3: things you should hand off.
- 11:13Speaker 1: Exactly.
- 11:13Speaker 2: No, that's a great point. And that's one of the
- 11:16Speaker 2: advantages of a 360. And since you brought that up,
- 11:21Speaker 2: this is really important because the temptation, my first 360
- 11:25Speaker 2: many years ago, when I saw some of the areas
- 11:28Speaker 2: I needed to work on, they were things I knew
- 11:31Speaker 2: that I was never going to be, I felt defeated
- 11:35Speaker 2: because I thought I'm doing the best I can. And
- 11:39Speaker 2: I was doing the best I could, but I was
- 11:41Speaker 2: never going to be the best at that. So, you know,
- 11:46Speaker 2: going into a 360 with that in mind, and also
- 11:48Speaker 2: for those of us that have employees that we ask
- 11:52Speaker 2: them to do 360s, when that feedback comes back, differentiating
- 11:56Speaker 2: between character issues, which we all were responsible for that.
- 12:00Speaker 3: Yeah.
- 12:00Speaker 1: Versus skill level issues.
- 12:02Speaker 2: And when somebody consistently is kind of flagging, it's like, okay,
- 12:07Speaker 2: before we decide this isn't the right person for the team,
- 12:10Speaker 2: maybe they just aren't in the right seat with the team.
- 12:14Speaker 3: Yes, such a big deal. And when you have a
- 12:16Speaker 3: well-rounded team, a lot of great things happen. In fact,
- 12:19Speaker 3: we just experienced this this past week on our team,
- 12:22Speaker 3: something that we kind of thought, I don't know if
- 12:24Speaker 3: we could pull this off when we lended the authority
- 12:28Speaker 3: to somebody else that happened.
- 12:29Speaker 1: Yeah, so I'll, you want me to tell that story? Yeah,
- 12:31Speaker 1: tell it, yeah.
- 12:33Speaker 2: So, you know, we work at a large multi-site church,
- 12:38Speaker 2: and we had a backlog of adults who wanted to
- 12:42Speaker 2: be baptized, and we normally just baptize a couple people
- 12:46Speaker 2: per service.
- 12:46Speaker 1: You know, on Sunday morning.
- 12:47Speaker 2: So our service programming director came to me and Holly
- 12:51Speaker 2: and said, okay, we want to, she said, I want
- 12:53Speaker 2: us to do a Sunday morning where all we do
- 12:56Speaker 2: is baptize people, and I think we can baptize 80 people.
- 12:59Speaker 1: So it would just be music and baptism.
- 13:01Speaker 2: And we're like, okay, that sounds like a lot, 40
- 13:04Speaker 2: for service, you know, okay.
- 13:07Speaker 1: And then she came back.
- 13:09Speaker 3: Yeah, well, she came back and she was like, I
- 13:11Speaker 3: think we can double it. And I just wanted to
- 13:14Speaker 3: just turn my head the other way and not look
- 13:17Speaker 3: because I couldn't even figure out how you get all
- 13:21Speaker 3: those moving parts going. Right. But we were like, if
- 13:24Speaker 3: you think you can do it, let's try it. And
- 13:26Speaker 3: then she just said, all I need you to do
- 13:29Speaker 3: is this. You know, she gave us each an assignment.
- 13:31Speaker 3: She figured out the day. We stayed in our strengths.
- 13:34Speaker 3: And she stayed in hers. And it was unbelievable.
- 13:37Speaker 2: It was amazing. And the other kind of takeaway, and
- 13:40Speaker 2: this applies everywhere. You know, in every organization, you know
- 13:45Speaker 2: your strengths. I know my strengths. And when she created
- 13:49Speaker 2: this event or the potential for the event, we said
- 13:52Speaker 2: to her, how can we help? In fact, what can
- 13:55Speaker 2: I do to help is one of the best questions
- 13:57Speaker 2: a leader can ask constantly. Because people who report to us,
- 14:00Speaker 2: they're always asking us that. Very few employees hear from
- 14:04Speaker 2: their boss, how can I help? But that's what we
- 14:07Speaker 2: said to her.
- 14:07Speaker 1: How can we help? She said, Andy, you do this. Holly,
- 14:10Speaker 1: you do this. We're like, yes, ma'am.
- 14:12Speaker 2: And we loaned her our strengths. And in loaning her
- 14:16Speaker 2: our strengths and in her being in the position she was,
- 14:19Speaker 2: it was an incredible event. But so the point is
- 14:23Speaker 2: lean into your strengths, stay in your lane, position and
- 14:28Speaker 2: resource people to do the same. And the organization becomes
- 14:31Speaker 2: a well-rounded organization. One more thing on this.
- 14:34Speaker 1: And you know this. Our organization is an events organization,
- 14:39Speaker 1: so to speak. Right. And we are known. for amazing events.
- 14:43Speaker 2: And neither one of us are event planners and logistics
- 14:49Speaker 2: is not our thing. But again, we're not well-rounded leaders.
- 14:52Speaker 2: Well-rounded leadership is a myth, but a well-rounded organization is
- 14:56Speaker 2: a goal. And when people have the opportunity to play primarily,
- 15:01Speaker 2: not exclusively, but play primarily to their strengths, the organization
- 15:06Speaker 2: is strengthened.
- 15:07Speaker 1: So this is a really big deal.
- 15:08Speaker 3: Yeah, they begin to thrive and then so does the organization.
- 15:11Speaker 3: Which one of the ideas that jumped off the page
- 15:13Speaker 3: for me is you say it this way, only do
- 15:16Speaker 3: what only you can do.
- 15:18Speaker 1: All right.
- 15:19Speaker 3: That's one of those statements, really clear, really hard to
- 15:22Speaker 3: be consistent with. So why do you think that is?
- 15:25Speaker 3: Why is that hard to live that out?
- 15:26Speaker 1: Well, let me define it a little bit.
- 15:29Speaker 2: And this is something, again, I've taught for years, talked
- 15:31Speaker 2: about on the podcast multiple times. Only do what only
- 15:34Speaker 2: you can do is not destination. I think it's more
- 15:39Speaker 2: of a navigation point. In ancient times, mariners navigated according
- 15:43Speaker 2: to the North Star because visually it doesn't move. So
- 15:49Speaker 2: that's what this statement is. Only do what only you
- 15:51Speaker 2: can do. There may be people in this world who
- 15:53Speaker 2: are in some sort of corporate life or organizational life
- 15:56Speaker 2: who literally only do what only they can do. I
- 16:01Speaker 2: think that's rare.
- 16:02Speaker 1: I don't know.
- 16:03Speaker 2: I've never met a person whose job description of responsibility
- 16:06Speaker 2: is limited to that. But it is something to navigate by.
- 16:09Speaker 2: So only do what only you can do is to
- 16:11Speaker 2: do all that you can to be positioned in such
- 16:14Speaker 2: a way in the organization that the majority of your time,
- 16:17Speaker 2: and this is important, the majority of your most productive
- 16:21Speaker 2: time is dedicated to the area where you make the
- 16:25Speaker 2: most value add to the organization. So it's not just
- 16:28Speaker 2: limiting scope.
- 16:30Speaker 1: It also has to do with schedule.
- 16:32Speaker 2: And again, when I know my primary value add and
- 16:34Speaker 2: I'm able to devote my most productive time to that,
- 16:37Speaker 2: then that's probably as close to only do what only
- 16:40Speaker 2: you can do as somebody like me could get or
- 16:42Speaker 2: most people. So it's something to keep because when I
- 16:45Speaker 2: would teach this or say this to people, you know,
- 16:47Speaker 2: there's kind.
- 16:48Speaker 1: Of an eye roll like, yeah, right. That would be great.
- 16:51Speaker 2: But wait a minute before you discount it. It's it's
- 16:54Speaker 2: something to navigate toward over time. And as influence grows,
- 16:58Speaker 2: organizations grow, and job descriptions become more and more segmented,
- 17:02Speaker 2: and they're more specialist. This is more possible than people think.
- 17:07Speaker 2: But for the leader of a team or an organization,
- 17:10Speaker 2: it needs to be a North Star. Otherwise, to your
- 17:12Speaker 2: point earlier, we drift. And the areas we drift into
- 17:17Speaker 2: are areas we enjoy, whether we're good at it or not.
- 17:22Speaker 2: And we should all enjoy what we do, right? But
- 17:25Speaker 2: we've all met people who don't want to give something
- 17:27Speaker 2: up because they enjoy it so much.
- 17:29Speaker 1: And it's like, yeah, you enjoy it, but you're not
- 17:32Speaker 1: great at it.
- 17:33Speaker 2: So we're going to need to, you know, you're going
- 17:35Speaker 2: to need to find some joy somewhere else.
- 17:37Speaker 1: Yeah.
- 17:38Speaker 2: And when you're doing something where you're creating the most
- 17:42Speaker 2: value for the organization, there's definitely joy there.
- 17:45Speaker 1: So it's a point of navigation.
- 17:47Speaker 3: Well, I like that the practice is really orienting your
- 17:50Speaker 3: schedule and your calendar so that your strengths and your
- 17:52Speaker 3: priorities can show up big time in your work life.
- 17:56Speaker 2: Yeah, because our schedule, I mean, this is a bit
- 17:58Speaker 2: of an exaggeration. Our schedule is our future, right? When
- 18:02Speaker 2: you get up and you look at what's going to
- 18:04Speaker 2: happen in the week, or I look at what's going
- 18:05Speaker 2: to happen in the week, there's my future. So I
- 18:08Speaker 2: can look at the calendar and go, is this week,
- 18:12Speaker 2: this future, Is my best time given to my greatest
- 18:16Speaker 2: value added to the organization? I know that ahead of time.
- 18:19Speaker 2: And I determine, you determine, you determine what gets on
- 18:23Speaker 2: the calendar. So these things go hand in hand.
- 18:26Speaker 3: I learned this one the hard way. I had a
- 18:28Speaker 3: direct report come in to me, and I'm responsible for
- 18:31Speaker 3: leading our all-staff meetings at this campus. So I'm leading
- 18:34Speaker 3: a bunch of staff, and I was just not putting
- 18:37Speaker 3: time on my calendar to prepare for this. And he
- 18:40Speaker 3: literally called me out on that in a one-on-one and said, hey,
- 18:42Speaker 3: This is one of the most important things you do.
- 18:44Speaker 3: It kind of seems like you're winging it, like you're
- 18:46Speaker 3: not spending time during the week. And he was right.
- 18:49Speaker 3: And I realized I'm actually the only one standing up
- 18:52Speaker 3: there thinking about this, leading this through the week. So
- 18:55Speaker 3: I've got to change my calendar. So my life reflects it.
- 18:57Speaker 1: Yeah.
- 18:58Speaker 3: Okay, speaking of calendar, since you brought this up, at
- 19:00Speaker 3: the end of the book, there's a great interview with
- 19:02Speaker 3: you and Diane. Diane's your executive assistant of 30 years.
- 19:06Speaker 3: She's amazing. But you talk about how reluctant you were
- 19:09Speaker 3: to give her control of your calendar when y'all first
- 19:11Speaker 3: started working together, which that conversation is worth buying the book,
- 19:15Speaker 3: especially if you're an executive and you've got an admin assistant.
- 19:18Speaker 3: Like the way y'all navigated this and how honest you
- 19:21Speaker 3: were with each other. Yep. is so, so helpful. And honestly,
- 19:24Speaker 3: it seems like it has changed your leadership and the
- 19:27Speaker 3: way that you construct your weeks.
- 19:29Speaker 1: Yes, it did.
- 19:30Speaker 3: And Diane led you there.
- 19:31Speaker 2: She did because she would, once she knew, once we
- 19:36Speaker 2: agreed upon or we had the conversation around what's my
- 19:39Speaker 2: value add, which she knew that. In fact, like you
- 19:41Speaker 2: said earlier on, most people know this about us and
- 19:44Speaker 2: the people they work with, whether the person recognizes it
- 19:46Speaker 2: about themselves or not.
- 19:48Speaker 1: So she'd that.
- 19:51Speaker 2: She knew what my values were and what my priorities
- 19:53Speaker 2: were and where I need to spend most of my time.
- 19:55Speaker 2: So she took responsibility for making sure my most productive
- 19:59Speaker 2: hours were given to what makes the organization most productive.
- 20:04Speaker 1: But.
- 20:05Speaker 2: For that to happen, I had to give her control
- 20:08Speaker 2: of the calendar. So in the book at the end,
- 20:10Speaker 2: I talk a little bit about, and she does too
- 20:11Speaker 2: because it's an interview, but we're both way in on this,
- 20:15Speaker 2: that kind of tug of war because I wanted to
- 20:17Speaker 2: control it. But the problem was I kept putting things
- 20:21Speaker 2: on there that distracted from my primary value add to
- 20:25Speaker 2: the organization. So it's my fault. The calendar is my future.
- 20:29Speaker 2: I'm my own problem. And finally, I said, okay, you
- 20:32Speaker 2: control the calendar. You and Sandra, my wife, you've got that.
- 20:36Speaker 2: That was a game changer.
- 20:37Speaker 3: That's the decision you made.
- 20:38Speaker 2: And then what happened is my priorities, my strengths, and
- 20:42Speaker 2: my time were in sync.
- 20:45Speaker 1: And that was huge.
- 20:46Speaker 2: And so just real quick, to those of you listening
- 20:49Speaker 2: to this conversation, you're going, I wish. This is, again,
- 20:54Speaker 2: this isn't just a principle that you think about. Oh,
- 20:57Speaker 2: that's an interesting principle. The application really has as much
- 21:01Speaker 2: to do with your schedule and your calendar as it
- 21:02Speaker 2: does with just agreeing with, oh, I'm going to lean
- 21:04Speaker 2: into my strengths because, again, the calendar is the future.
- 21:08Speaker 3: Well, I love thinking about your calendar. It's your future.
- 21:11Speaker 3: It's not your to-do list.
- 21:12Speaker 1: Exactly. Right. Thank you.
- 21:14Speaker 3: And so if you treat it that way. Yeah. You
- 21:17Speaker 3: can stay in your sweet spot.
- 21:19Speaker 1: Yeah, yeah.
- 21:20Speaker 3: All right. So we need to prioritize our calendars. And
- 21:22Speaker 3: to do that, you got to delegate. And we know
- 21:24Speaker 3: that as leaders. We know, okay, delegate. But knowing is
- 21:27Speaker 3: really not the problem. Letting go is the problem. And
- 21:30Speaker 3: I've heard you say this before. You've got to let
- 21:32Speaker 3: go to grow. Okay, that's hard. But what's at stake
- 21:36Speaker 3: if we get this wrong?
- 21:37Speaker 2: Well, first of all, to give credit where credit is due,
- 21:40Speaker 2: I'm pretty sure that's a John Maxwell quote.
- 21:42Speaker 1: But again, memorable is portable and it rhymes. And it's true.
- 21:45Speaker 1: You got to let go. to grow.
- 21:48Speaker 2: Because when we do too many different things and many
- 21:53Speaker 2: of those different things aren't in our sweet spot, what
- 21:55Speaker 2: happens is the calendar gets full because that's kind of
- 21:58Speaker 2: the goal.
- 21:58Speaker 1: Oh, we got an hour on Thursday. Oh, what are
- 22:00Speaker 1: you doing Friday afternoon? So you fill up the.
- 22:01Speaker 2: Calendar, which means there's no margin.
- 22:04Speaker 1: And here's, this is a big deal. And I've been
- 22:08Speaker 1: there and done that and don't want to go back there.
- 22:10Speaker 2: When the calendar's full and there's no margin, we stop
- 22:13Speaker 2: leading and we simply start managing. because leadership requires margin.
- 22:19Speaker 2: Management is what needs to get done. Leadership is what
- 22:24Speaker 2: do we need to think about in the future that's
- 22:26Speaker 2: not on anybody's calendar because nobody's thinking.
- 22:29Speaker 1: About it yet.
- 22:29Speaker 3: One's reactive, one's so proactive.
- 22:31Speaker 1: Yeah, one is almost all reactive. It's problem solving, problem solving.
- 22:35Speaker 2: And what happens is when the calendar's full, we become
- 22:37Speaker 2: problem solvers and we become managers. You've got to have margin,
- 22:41Speaker 2: which means The calendar, you know, is a tool. It's
- 22:44Speaker 2: not just a response to request. And so what happens
- 22:48Speaker 2: is we get reduced to managing. And I've been there.
- 22:53Speaker 2: The way I would say it is I was busy,
- 22:55Speaker 2: very busy. But at the same time, I was bored.
- 22:59Speaker 2: And my passion for what we were doing began to wane.
- 23:03Speaker 2: And I'll tell you how I sort of the wake-up
- 23:07Speaker 2: call was Diane, who we've talked about. She had an
- 23:10Speaker 2: assistant back then named Dawn. Dawn was a few years
- 23:13Speaker 2: older than me and Dawn did not need to work.
- 23:16Speaker 2: She didn't need a job. She loved me, but wasn't
- 23:19Speaker 2: overly impressed. And so she was not afraid to say
- 23:22Speaker 2: what was on her mind. And literally, I remember where
- 23:25Speaker 2: I was standing. I'm standing in Diane's office in front
- 23:28Speaker 2: of her desk and Dawn walks by and she says, Andy,
- 23:32Speaker 2: she's very, you know, motherly sometimes. Andy, do you know
- 23:36Speaker 2: what your problem is? I'm like, what, Dawn?
- 23:39Speaker 1: You know, she's like, she said this, she said, You're bored. Terrible.
- 23:44Speaker 1: And there sits Diane with the calendar, you know, got
- 23:46Speaker 1: all this stuff going on.
- 23:47Speaker 3: You get all this stuff on your chin.
- 23:48Speaker 1: But she knew me. We've known each other for years.
- 23:50Speaker 1: She said, okay, you're busy. Yeah, yeah, yeah.
- 23:52Speaker 2: But there's something missing and you're bored. And, you know,
- 23:59Speaker 2: I respected her enough to think, okay, I don't know.
- 24:02Speaker 1: I'm bored. I have so much to do.
- 24:04Speaker 2: But she knew there was something. And so that's when
- 24:07Speaker 2: I stepped back and realized, no, it's not that I'm bored.
- 24:10Speaker 2: because I'm bored with what I'm doing, but I'm problem solving.
- 24:15Speaker 2: I'm not leading because there's no margin on the calendar.
- 24:18Speaker 1: So you find yourself in that spot. You got to
- 24:21Speaker 1: hit eject. That's not going to work itself out.
- 24:25Speaker 3: You got to take some agency here.
- 24:27Speaker 1: Yeah. You got to do something kind of drastic.
- 24:29Speaker 3: Busy and bored sounds terrible, but you mentioned passionless.
- 24:32Speaker 1: Yeah.
- 24:32Speaker 3: Okay. That sounds like a really red flag.
- 24:34Speaker 1: Yeah.
- 24:35Speaker 3: And going back to leaders playing to their strengths. When
- 24:38Speaker 3: we don't stay in our strengths, not only are we
- 24:40Speaker 3: in the doom loop, but there seems to be a
- 24:42Speaker 3: lot of implications in the organization. Is that fair to say?
- 24:45Speaker 1: Yes, absolutely.
- 24:46Speaker 2: Neglect this principle, and there are implications for the organization.
- 24:50Speaker 2: And the primary one is this. Ultimately, and we've seen this,
- 24:54Speaker 2: it makes it difficult to keep talented people. And the
- 25:00Speaker 2: best way to explain this, we mentioned John Maxwell just
- 25:02Speaker 2: a minute ago. And for all of the John Maxwell
- 25:05Speaker 2: fans out there, of which I am one, you may
- 25:08Speaker 2: be familiar with his 21 immutable laws of leadership. And
- 25:11Speaker 2: one of those laws, he calls it the law of respect.
- 25:14Speaker 2: And so here's the law of respect. Leaders are attracted
- 25:17Speaker 2: to leaders they perceive to be better, more capable leaders
- 25:21Speaker 2: than themselves.
- 25:23Speaker 1: And I learned this a long time ago. Great.
- 25:26Speaker 2: Nobody, very few leaders feel like they have to be
- 25:29Speaker 2: number one. But they want to work for somebody they respect.
- 25:33Speaker 2: And they want to be in the circle that influences
- 25:36Speaker 2: their future in the organization. So I don't need to
- 25:38Speaker 2: be number one, but I want to be in the
- 25:40Speaker 2: conversation that influences where I'm going to be in the organization.
- 25:44Speaker 2: And I want to work for somebody who I respect
- 25:46Speaker 2: as a leader. So the law of respect, leaders are
- 25:48Speaker 2: attracted to leaders they perceive to be better or more
- 25:50Speaker 2: capable leaders than themselves. So to attract the best leaders
- 25:54Speaker 2: you can possibly attract, you must be the best leader
- 25:58Speaker 2: you can possibly be. So to attract the best leaders,
- 26:01Speaker 2: in other words, if people perceive me to be a
- 26:04Speaker 2: leader worth following, that I'm going to be the best
- 26:06Speaker 2: leader I can possibly be to attract the best leaders
- 26:10Speaker 2: for the organization. So maximizing our leadership potential, this is
- 26:14Speaker 2: where these two come together. Maximizing our personal leadership potential
- 26:18Speaker 2: is essential to maximizing the quality of the leaders on
- 26:22Speaker 2: our team.
- 26:23Speaker 1: Because I think John is right. Leaders want to work
- 26:25Speaker 1: for people or report to people. They respect leadership.
- 26:29Speaker 2: Leaders and to some extent feel like they might be
- 26:31Speaker 2: better leaders than me. So again, if I'm not in
- 26:36Speaker 2: my sweet spot, my leadership, not my leadership ability, but
- 26:40Speaker 2: my leadership potential isn't maximized, which could potentially impact who
- 26:45Speaker 2: would even want to work for.
- 26:47Speaker 1: Me or with me or in our organization, if that
- 26:49Speaker 1: makes sense. Yeah, it does.
- 26:50Speaker 3: No, there's lots of ripple effects from not getting this right.
- 26:53Speaker 3: You actually write it this way. that high capacity leaders
- 26:56Speaker 3: want to work with leaders they perceive to be better
- 26:58Speaker 3: than themselves. And I read that and I thought, okay,
- 27:00Speaker 3: that's intimidating, but it's true. I know that because that's
- 27:04Speaker 3: what I want. I'm attracted to a seat or an
- 27:06Speaker 3: opportunity if I perceive that the people leading me in
- 27:09Speaker 3: the circles I'm in are better and I'm going to grow.
- 27:13Speaker 3: And then John gives us this interesting... Oh, yeah, yeah, yeah.
- 27:17Speaker 2: So again, if you're a John Maxwell fan, he talks
- 27:20Speaker 2: about this all the time. And I'll be honest, and
- 27:22Speaker 2: I even say this in the book, the first time I...
- 27:24Speaker 2: was introduced to this idea that he talks about.
- 27:27Speaker 1: I didn't like it.
- 27:29Speaker 2: I pushed back on it. And over time, I'm like, no,
- 27:32Speaker 2: he's right. As offensive as this sounds. So here's the
- 27:35Speaker 2: way he describes it. You've probably heard this before. I'll
- 27:37Speaker 2: just read part of my notes. He says it this way,
- 27:40Speaker 2: on a scale of one to 10, an eight leader
- 27:43Speaker 2: will not follow a six leader. So on a scale
- 27:46Speaker 2: of one to 10, 10 being the greatest leader ever.
- 27:48Speaker 2: So if you're an eight, you're going to have a
- 27:50Speaker 2: hard time following a six. You're not going to follow
- 27:52Speaker 2: them long anyway, because It creates too much tension.
- 27:56Speaker 1: And I compare it to a rear-end collision.
- 27:58Speaker 2: Everybody's moving in the same direction, but the eight is
- 28:02Speaker 2: to the six like, come on, come on, come on. Again,
- 28:04Speaker 2: it's not a vision or direction issue. It's a quality
- 28:08Speaker 2: of the leader issue. So the moment, and this is
- 28:11Speaker 2: the takeaway, the moment a leader steps away from his
- 28:14Speaker 2: or her core competencies, their strengths, their effectiveness, their real-world
- 28:20Speaker 2: capacity diminishes. Nines become eights, eights become sevens, not because
- 28:26Speaker 2: their potential has changed, but because they're not playing to
- 28:30Speaker 2: their strengths. Stepping away from our core competencies does not
- 28:34Speaker 2: diminish our potential as a leader, but it does diminish
- 28:38Speaker 2: our real world day-to-day effectiveness. So to put all that together,
- 28:43Speaker 2: if I want to attract and keep the best leaders possible,
- 28:47Speaker 2: I have to be the best version of the leader
- 28:50Speaker 2: that I can possibly be. And when I get bored
- 28:54Speaker 2: and passionless, when there's so much on the calendar that
- 28:58Speaker 2: there's no margin for leadership, when I drop down into
- 29:01Speaker 2: management rather than leadership. it impacts the people that I
- 29:05Speaker 2: work with or the people that are going to want
- 29:06Speaker 2: to work with me. So this isn't just be the
- 29:09Speaker 2: best you can be. This has real-world implications for the
- 29:12Speaker 2: whole organization.
- 29:13Speaker 3: Well, that's the big thing, the real-world implications. So I've
- 29:15Speaker 3: experienced this. You know, when I step outside of my
- 29:17Speaker 3: sweet spot, I've been told, someone on my team always says,
- 29:20Speaker 3: you make things a little wonky.
- 29:22Speaker 1: They say that to you?
- 29:23Speaker 3: Yeah, that's just a slang for get back in your lane.
- 29:25Speaker 3: Like things are getting off. So not only is it
- 29:28Speaker 3: bad for me, but here's the thing. that really I
- 29:32Speaker 3: don't like. It frustrates the ringers on the team. And
- 29:34Speaker 3: you know me. You know I like to have a
- 29:36Speaker 3: roster full of ringers. And I want them to be
- 29:39Speaker 3: in their suites doing their best work. So if we
- 29:41Speaker 3: don't get this right, we eventually will run off the
- 29:43Speaker 3: really good people on our teams. You say it this way.
- 29:47Speaker 3: We maintain our potential while undermining the potential of the
- 29:50Speaker 3: organizations we lead, in part because we make it difficult
- 29:53Speaker 3: to recruit and keep. High capacity people.
- 29:56Speaker 2: Yeah.
- 29:56Speaker 3: That is a scary thought.
- 29:57Speaker 1: It's true.
- 29:58Speaker 2: And I won't tell, I do tell the story in
- 30:00Speaker 2: the book about my daughter-in-law who came to work for us.
- 30:03Speaker 3: Oh, she's so high capacity.
- 30:05Speaker 1: She's so high capacity.
- 30:07Speaker 2: And the way we got her when she graduated from college,
- 30:11Speaker 2: she went to work for a company that everybody, you know,
- 30:14Speaker 2: watching or listening has heard of. And the department she
- 30:17Speaker 2: was working in, they kept telling her to slow down.
- 30:20Speaker 1: You just slow down. Well, you know, Danielle, you don't
- 30:24Speaker 1: tell Danielle.
- 30:24Speaker 3: There's no, that gear is not there.
- 30:26Speaker 2: No, and she was like out of there. And I
- 30:28Speaker 2: just thought you just lost a ringer. She is, I mean,
- 30:31Speaker 2: she's amazing. But, you know, so I said, come work
- 30:35Speaker 2: for us. We will never tell you to slow down.
- 30:38Speaker 1: That's so true.
- 30:39Speaker 3: Okay. So for the leader listening, they've heard all this.
- 30:42Speaker 3: They know my plate is too full. What should they
- 30:45Speaker 3: do this week?
- 30:46Speaker 1: Okay. So two suggestions.
- 30:50Speaker 2: One might be, to have, if you have an admin assistant,
- 30:53Speaker 2: executive assistant, to have them listen to this conversation and
- 30:58Speaker 2: to sort of create a paradigm or a context for
- 31:01Speaker 2: your calendar, your schedule, what you're feeling and sensing. And
- 31:05Speaker 2: it may give him or her permission, maybe they've not
- 31:08Speaker 2: had before, to address some of this with you. And
- 31:10Speaker 2: they're like, oh, good. I've been waiting for you to
- 31:13Speaker 2: ask the question. I wasn't sure that we could put
- 31:16Speaker 2: this on the table. So that's one thing. And again-
- 31:19Speaker 2: the conversation between Diane and me at the end of
- 31:22Speaker 2: the book, that might be a great place to start.
- 31:25Speaker 2: Because again, going back to what we said last time
- 31:27Speaker 2: in the other episode, you can't lead yourself by yourself.
- 31:31Speaker 2: And the people closest to you are the people that
- 31:33Speaker 2: can probably help the most with this. The second thing
- 31:36Speaker 2: is to, and this goes to what you just said, Holly,
- 31:38Speaker 2: is to monitor your passion, your energy, the One of
- 31:43Speaker 2: my mentors years ago said the best, the most important
- 31:46Speaker 2: thing a leader brings to his team or her team
- 31:49Speaker 2: is their energy. And our energy, day-to-day energy is tied
- 31:53Speaker 2: to our passion for what we're doing. So if your
- 31:56Speaker 2: passion is waning, that is a really, really big deal.
- 31:59Speaker 2: That's not just a personal thing. That is an organizational thing.
- 32:03Speaker 2: So to acknowledge that and to address that. And if
- 32:06Speaker 2: you were to say to me, Andy, well, how do
- 32:07Speaker 2: I fix that? Here's what I would say.
- 32:10Speaker 1: You're a leader.
- 32:11Speaker 2: You you know how to fix things. Admit the problem,
- 32:15Speaker 2: acknowledge it, and you'll figure it out. That's how you
- 32:18Speaker 2: got to where you are. But again, reframing, recontextualizing what
- 32:22Speaker 2: you're experiencing, which is what we just did. Your calendar
- 32:25Speaker 2: is too full. It's too full of things that you
- 32:27Speaker 2: really don't need to be doing. I mean, every one
- 32:30Speaker 2: of them individually feels like it's critical, but the sum total,
- 32:35Speaker 2: it's killing you. Address that, invite somebody to help you
- 32:38Speaker 2: and Go from there.
- 32:39Speaker 3: That's so good. Bottom line, don't be reduced to a manager.
- 32:42Speaker 3: You're a leader. Great leaders play to their strengths. Thank
- 32:45Speaker 3: you so much for that. We're going to pick it
- 32:47Speaker 3: up right there next time. We're going to explore five
- 32:50Speaker 3: traps that leaders fall into that make it almost impossible
- 32:53Speaker 3: for them to stay in their lane and to play
- 32:54Speaker 3: to their strengths. But thank you so much for joining us.
- 32:57Speaker 3: And before you go. Take a minute to subscribe wherever
- 33:00Speaker 3: you access this content. By subscribing, you help us grow
- 33:03Speaker 3: the audience, which allows us to keep bringing you great
- 33:06Speaker 3: content to help you go further faster. And be sure
- 33:09Speaker 3: to visit andystanley.com where you can download the Leadership Podcast
- 33:14Speaker 3: Application Guide. That includes a summary of this episode, plus
- 33:17Speaker 3: questions for reflection or group discussion. And we will see
- 33:20Speaker 3: you next time right here on the Andy Stanley Leadership Podcast.