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How Boutique Hotels Can Win by Obsessing Over Emotional Details — Dina Belon, Staypineapple
🎙️ From Corporate Layoff to Boutique Hotel President: Dina Belon's Journey Building Staypineapple's Hyper-Personalized Experience
Dina Belon, President of Staypineapple Hotels, shares her journey from a design degree and big brand training at Marriott to having her entire VP department eliminated, flying to her mom's house in North Carolina to spend a week crying, and eventually building a 10-location boutique hotel brand where nearly 400 employees are empowered to make guests feel like they checked into a six-room Vermont bed-and-breakfast rather than a 100-room hotel.
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