Latest / Omni Talk Retail / Fast Five Shorts | What Excites You Most About Lowe’s New Marketplace Partnership With Mirakl?
Transcript
- 0:00Lowe's
- 0:00is
- 0:01partnering
- 0:01with
- 0:01Miracle
- 0:02to
- 0:02accelerate
- 0:03its
- 0:03online
- 0:03marketplace,
- 0:04according
- 0:04to
- 0:04a
- 0:04Lowe's
- 0:05press
- 0:05release.
- 0:06Through
- 0:06its
- 0:06partnership
- 0:07with
- 0:07Miracle,
- 0:07Lowe's
- 0:08is
- 0:08positioned
- 0:08to
- 0:09scale
- 0:09its
- 0:09e
- 0:09commerce
- 0:10business
- 0:10faster
- 0:10while
- 0:11allowing
- 0:11trusted
- 0:11marketplace
- 0:12sellers
- 0:12to
- 0:12easily
- 0:13manage
- 0:13their
- 0:13catalogs
- 0:14on
- 0:14lowe's.com
- 0:15better
- 0:16serving
- 0:16customers
- 0:16wherever
- 0:17they
- 0:17are
- 0:17in
- 0:18their
- 0:18home
- 0:18improvement
- 0:19journey.
- 0:19Since
- 0:20launching
- 0:20its
- 0:20Marketplace,
- 0:21Lowe's
- 0:21has
- 0:21expanded
- 0:22its
- 0:22offerings
- 0:22from
- 0:22third
- 0:23party
- 0:23sellers,
- 0:23including
- 0:24indoor
- 0:24and
- 0:24outdoor
- 0:25furniture,
- 0:25kitchen
- 0:26and
- 0:26bath,
- 0:26home
- 0:26home
- 0:26decor,
- 0:27power
- 0:27in
- 0:27hand,
- 0:27tools
- 0:28and
- 0:28more.
- 0:29The
- 0:29benefits
- 0:30of
- 0:30Lowe's
- 0:30Marketplace
- 0:31extend
- 0:31to
- 0:31members
- 0:31of
- 0:32Milo's
- 0:32Rewards
- 0:33loyalty
- 0:33program,
- 0:34with
- 0:34members
- 0:34accruing
- 0:35points
- 0:35on
- 0:36any
- 0:36Marketplace
- 0:37purchases.
- 0:38All
- 0:38Marketplace
- 0:39products
- 0:39are
- 0:39currently
- 0:39available
- 0:40for
- 0:40home
- 0:40delivery
- 0:41and
- 0:41customers
- 0:41may
- 0:41return
- 0:42Marketplace
- 0:43products
- 0:43purchased
- 0:43through
- 0:43Lowe's.com
- 0:44directly
- 0:45to
- 0:45any
- 0:46one
- 0:46of
- 0:46Lowe's
- 0:47over
- 0:471700
- 0:48stores.
- 0:49Chris,
- 0:50I'm
- 0:50guessing
- 0:51you're
- 0:51going
- 0:51to
- 0:51be
- 0:51as
- 0:52excited
- 0:53as
- 0:53you
- 0:53were
- 0:53for
- 0:53the
- 0:54Sam's
- 0:54Club
- 0:54story,
- 0:54but
- 0:55are
- 0:55you,
- 0:56are
- 0:56you
- 0:56excited
- 0:57about
- 0:57the
- 0:57Lowe's
- 0:58new
- 0:58Marketplace
- 0:58partnership
- 0:59with
- 0:59Miracle?
- 0:59And
- 1:00what
- 1:00excites
- 1:00you
- 1:00most?
- 1:03What
- 1:03excites
- 1:03me
- 1:03most
- 1:04about
- 1:04it?
- 1:04I
- 1:04think
- 1:04you
- 1:04hit
- 1:05it
- 1:05right
- 1:05in.
- 1:05The
- 1:05headline
- 1:06read
- 1:06honestly
- 1:06and
- 1:07it's
- 1:07the,
- 1:07it's
- 1:08the
- 1:08combination
- 1:08of
- 1:09Lowe's
- 1:10using
- 1:10and
- 1:10talking
- 1:11about
- 1:11loyalty
- 1:11and
- 1:12the
- 1:12value
- 1:12of
- 1:13their
- 1:13stores
- 1:14within
- 1:14the
- 1:14creation
- 1:14of
- 1:15their
- 1:15digital
- 1:15marketplace,
- 1:16because
- 1:16that
- 1:16is
- 1:16how
- 1:16you
- 1:17differentiate
- 1:17an
- 1:18online
- 1:18marketplace
- 1:19and,
- 1:19and
- 1:19Lowe's
- 1:20is
- 1:20clearly
- 1:20thinking
- 1:20smartly
- 1:21in
- 1:21that
- 1:22direction.
- 1:22The
- 1:22other
- 1:23point
- 1:23I
- 1:23would
- 1:23make
- 1:24is
- 1:24that
- 1:25an
- 1:25online
- 1:25marketplace
- 1:26is
- 1:26particularly
- 1:26important
- 1:27in
- 1:27home
- 1:27furnishings
- 1:27because
- 1:28of
- 1:28what
- 1:28I've
- 1:28said
- 1:28before
- 1:29on
- 1:29this
- 1:29show
- 1:29a
- 1:29thousand
- 1:30times.
- 1:31Furnishing
- 1:31a
- 1:31home
- 1:31is
- 1:32a
- 1:32massive
- 1:32chore
- 1:33and
- 1:33the
- 1:33more
- 1:33you
- 1:33can
- 1:34get
- 1:34done
- 1:34in
- 1:34one
- 1:34space,
- 1:35the
- 1:35better.
- 1:35Whether
- 1:36you're
- 1:36a
- 1:36homeowner
- 1:37or
- 1:37even
- 1:37a
- 1:37contractor,
- 1:38even
- 1:38a
- 1:38pro
- 1:39looking
- 1:39to
- 1:39buy
- 1:40many
- 1:40things
- 1:41all
- 1:41at
- 1:41once.
- 1:42All
- 1:42of
- 1:42which
- 1:42then
- 1:43comes
- 1:43back
- 1:43to,
- 1:44as
- 1:44I
- 1:44said
- 1:44at
- 1:44the
- 1:45outset
- 1:45and,
- 1:45and
- 1:46can
- 1:46be
- 1:46augmented
- 1:46by
- 1:47the
- 1:47loyalty
- 1:47incentives
- 1:48you're
- 1:48doing
- 1:48to
- 1:49incent
- 1:49that
- 1:49behavior.
- 1:50So
- 1:51that's
- 1:51why
- 1:51I
- 1:51love
- 1:51this
- 1:52move
- 1:52from
- 1:52Lowe's.
- 1:52And
- 1:53again,
- 1:53you
- 1:54can't,
- 1:54can't
- 1:54discount
- 1:55the
- 1:55fact
- 1:55too
- 1:55that
- 1:56you
- 1:56can
- 1:56bring
- 1:56these
- 1:56products
- 1:57back
- 1:57to
- 1:57the
- 1:57store,
- 1:57which
- 1:58is
- 1:58also
- 1:58an
- 1:58important
- 1:59factor
- 1:59in
- 2:00driving
- 2:00loyalty
- 2:01as
- 2:01well
- 2:01and
- 2:01driving
- 2:02reuse.
- 2:02So,
- 2:03so
- 2:03net
- 2:03net.
- 2:03I
- 2:04love
- 2:04this
- 2:04as
- 2:04well.
- 2:04I
- 2:05think
- 2:05it's
- 2:05great.
- 2:05And
- 2:05kudos
- 2:06to
- 2:06our
- 2:06sponsors,
- 2:06Miracle
- 2:07for,
- 2:09for
- 2:09becoming
- 2:10the
- 2:10platform
- 2:10for
- 2:10Lowe's.
- 2:11It's
- 2:11awesome.
- 2:12Yeah,
- 2:12I
- 2:12agree.
- 2:13I
- 2:13think
- 2:13I'm,
- 2:14I'm
- 2:14less,
- 2:14I
- 2:15think
- 2:15this
- 2:15will
- 2:15have
- 2:15less
- 2:15of
- 2:16an
- 2:16impact
- 2:16on
- 2:16the
- 2:17pro
- 2:17customer
- 2:17because
- 2:18most
- 2:18of
- 2:18those
- 2:18customers
- 2:19need
- 2:19to
- 2:19go
- 2:19get
- 2:20something
- 2:20same
- 2:20day
- 2:21like
- 2:21get
- 2:21that
- 2:22kind
- 2:22of
- 2:22thing.
- 2:22But
- 2:22what
- 2:23I
- 2:23really
- 2:23think
- 2:23this
- 2:24opens
- 2:24up
- 2:24is
- 2:25a,
- 2:25is
- 2:25an
- 2:25extended
- 2:26audience
- 2:27for
- 2:27the
- 2:28Lowe's
- 2:29home
- 2:29improvement
- 2:29customer.
- 2:30The,
- 2:30the
- 2:30regular
- 2:31people
- 2:31out
- 2:31there
- 2:32who
- 2:32need
- 2:33these
- 2:33products,
- 2:34especially
- 2:34when
- 2:34we
- 2:35start
- 2:35looking
- 2:35at
- 2:35what,
- 2:36you
- 2:36know,
- 2:36Dave
- 2:36Schneidman
- 2:37is
- 2:37going
- 2:37to
- 2:37come
- 2:37on
- 2:37and
- 2:37talk
- 2:38about
- 2:38in
- 2:38a
- 2:38little
- 2:38bit,
- 2:38is
- 2:38changing
- 2:39consumer
- 2:39sentiment.
- 2:40You
- 2:40are
- 2:41now
- 2:41opening
- 2:41up
- 2:42the
- 2:42Lowe's
- 2:42world
- 2:43of
- 2:43products
- 2:44to
- 2:44all
- 2:45sorts
- 2:45of
- 2:45options.
- 2:46It's
- 2:46giving
- 2:47customers
- 2:47choice
- 2:48when
- 2:48they
- 2:48don't
- 2:49have
- 2:49as
- 2:49much
- 2:49money.
- 2:50If
- 2:50they
- 2:50go
- 2:50into
- 2:50the
- 2:51Lowe's
- 2:51store
- 2:51and
- 2:51they
- 2:51see
- 2:52two,
- 2:52you
- 2:52know,
- 2:53drills
- 2:54that
- 2:54they
- 2:54might
- 2:54need
- 2:54for
- 2:55an
- 2:55upcoming
- 2:55project,
- 2:56and
- 2:56then
- 2:56they
- 2:56can
- 2:57go
- 2:57online
- 2:57and
- 2:57they
- 2:58can
- 2:58still
- 2:58get
- 2:58their
- 2:58rewards
- 2:59points
- 2:59at
- 2:59Lowe's,
- 3:00but
- 3:00they
- 3:00can,
- 3:00they
- 3:01can
- 3:01find
- 3:01some
- 3:01other
- 3:02options
- 3:02that
- 3:02might
- 3:02be
- 3:03lower
- 3:03price
- 3:03or
- 3:03more
- 3:04middle
- 3:04of
- 3:04the
- 3:04road
- 3:04that
- 3:05Lowe's
- 3:05just
- 3:05can't
- 3:06carry
- 3:06inventory
- 3:07for
- 3:07in
- 3:07store.
- 3:08You're,
- 3:08you're
- 3:08hanging
- 3:09on
- 3:09to
- 3:09that
- 3:09customer
- 3:10and
- 3:10you're
- 3:10getting
- 3:10them
- 3:11to
- 3:11come
- 3:11to
- 3:11you
- 3:11for
- 3:12more
- 3:12things
- 3:12because
- 3:13they
- 3:13know
- 3:13that
- 3:13you're
- 3:14going
- 3:14to
- 3:14give
- 3:14them
- 3:14the
- 3:14assortment
- 3:15and
- 3:15a
- 3:15price
- 3:15point
- 3:16for
- 3:16the,
- 3:16for
- 3:17a
- 3:17good,
- 3:18especially
- 3:18in
- 3:18all
- 3:18the
- 3:19categories
- 3:19that
- 3:19we
- 3:19just
- 3:20covered
- 3:20off
- 3:20on,
- 3:20from
- 3:20home
- 3:21furnishings
- 3:21to
- 3:21power
- 3:22tools,
- 3:22they
- 3:23will
- 3:23have
- 3:24the
- 3:24customer
- 3:25coming
- 3:25there
- 3:26first,
- 3:27and
- 3:27they
- 3:28own
- 3:28that
- 3:28relationship
- 3:28with
- 3:29the
- 3:29customer
- 3:29at
- 3:29the
- 3:30end
- 3:30of
- 3:30the
- 3:30day,
- 3:30too,
- 3:31which,
- 3:31that's,
- 3:32what
- 3:32more
- 3:32could
- 3:32you
- 3:33ask
- 3:33for?
- 3:33It's
- 3:33a,
- 3:33such,
- 3:34such
- 3:34a
- 3:34smart,
- 3:35smart
- 3:35move
- 3:35from
- 3:36Lowe's.
- 3:36Yeah.
- 3:37And,
- 3:37and
- 3:37when
- 3:37you
- 3:38think
- 3:38about
- 3:38it
- 3:38too,
- 3:38like,
- 3:38who
- 3:39they're
- 3:39really
- 3:39trying
- 3:39to
- 3:39differentiate
- 3:40against
- 3:40here
- 3:40is
- 3:40Amazon
- 3:41on
- 3:41the
- 3:41one
- 3:41off,
- 3:42you
- 3:42know,
- 3:42pickoffs,
- 3:43you
- 3:43know,
- 3:43and
- 3:43Amazon,
- 3:44for
- 3:44the
- 3:44most
- 3:44part,
- 3:45correct
- 3:45me
- 3:46if
- 3:46I'm
- 3:46wrong,
- 3:46doesn't
- 3:46have
- 3:47a
- 3:47loyalty
- 3:47program.
- 3:47In
- 3:48fact,
- 3:48I
- 3:48pay
- 3:48$99
- 3:49a
- 3:49month
- 3:50or
- 3:50a
- 3:50year?
- 3:51No,
- 3:51like
- 3:51$139
- 3:52a
- 3:52year
- 3:53to
- 3:53Amazon
- 3:53to
- 3:54be
- 3:54loyal
- 3:54to
- 3:54it.
- 3:55And
- 3:55so
- 3:55now
- 3:56you're,
- 3:56you're,
- 3:56you're
- 3:56taking
- 3:57that
- 3:57out
- 3:57of
- 3:57the
- 3:57equation.
- 3:57And
- 3:58Lowe's
- 3:58is
- 3:58smarter
- 3:58than
- 3:59thinking
- 3:59about
- 3:59how
- 3:59do
- 3:59I
- 3:59use
- 3:59loyalty
- 4:00to
- 4:00build
- 4:00an
- 4:00online
- 4:01marketplace
- 4:02so
- 4:02that
- 4:02people
- 4:02realize
- 4:03that
- 4:03that's
- 4:03dumb
- 4:04and
- 4:04I
- 4:04can
- 4:04get
- 4:04the
- 4:05same
- 4:05level
- 4:05in
- 4:05quality
- 4:06of
- 4:06service
- 4:06and
- 4:06better
- 4:07discounts
- 4:07and
- 4:07more
- 4:07affordability
- 4:08by
- 4:09shopping
- 4:09with
- 4:09Lowe's.
- 4:09So
- 4:10I
- 4:10think
- 4:10I,
- 4:11I,
- 4:11I
- 4:12think
- 4:12that's
- 4:12the
- 4:12point
- 4:12that
- 4:12I
- 4:13hadn't
- 4:13thought
- 4:13about
- 4:13until
- 4:13you
- 4:13just
- 4:14said
- 4:14what
- 4:14you
- 4:14said.