3215: How Hagerty is Preserving Car Culture with Tech and Community
What does it take to keep a 40-year-old brand rooted in nostalgia relevant in a rapidly evolving, tech-driven world? In this special episode recorded live from the X4 Summit in Salt Lake City, I sit down with Maggie Stafford, Vice President of People Insights at Hagerty, to explore how a company best known for classic car insurance has become a technology-enabled, community-powered lifestyle brand for auto enthusiasts. From cloud-based transformation to one-on-one customer experiences, Maggie shares how Hagerty is modernizing its approach to customer and employee engagement—while staying true…
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