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Mortgage Servicing Excellence with Cenlar | Jackie Torres
Jackie Torres, SVP of Core Operations at Cenlar, shares insights on mortgage servicing at the Government Forum. She details Cenlar's role as a leading subservicer, its upcoming acquisition by PennyMac, and its commitment to simplifying homeowner communication. Torres discusses leveraging technology, including AI, to enhance servicing performance and address challenges like rising taxes and insurance.
The skinny
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