Latest / The Experience Perspective: An Ipsos Podcast
Episode 3 - Responses to COVID-19 from leading brands across the world
Welcome to Customer Perspective, recorded week of April 27th, 2020. This week, our hosts, Helen Wilson and Trevor Clarke, welcome Nicolas Fritis, who heads up Customer Experience and Channel Performance, Ipsos in LATAM.
We quiz Nico about the best practice measures being taken by organisations around the globe, to adapt to this new environment, to provide support, care and protection to customers, to do the right thing by employees and, indeed, to do the right thing by the world at large.
Find out more about Customer Experience, Mystery Shopping, Retail Performance and Retail and Consumer…
The skinny
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