87: The Gap Between Intent and Impact

Unstuck with Jay Abbasi · Jul 14, 2025 · 52m

Meet Billy. Four months into his new role as Director of Operations at a fast-growing EV charging company, he replays a recent one-on-one with his senior manager, and winces. He dominated the conversation. His passion was palpable, but it didn’t land. His team, many of whom were passed over for the promotion he received, seem distant and disengaged. What’s missing? Connection. Trust. Real leadership.

In this episode, Jay is joined by Dr. Nicole Lipkin, organizational psychologist, executive coach, and CEO of Equilibria Leadership Consulting. Drawing from two decades of experience, Nicole…