The Art of Meeting Your Customers Needs | Levi Bappe Ep 19
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In this episode, host Tim Locker interviews Levi Bappe, the general manager of Huxley Communications, a local telephone company serving small towns in Iowa. They discuss Huxley's history with fiber-to-the-home, which they were early adopters of in Iowa back in 2002. Levi talks about their philosophy of not requiring customers to bundle phone service if they only want broadband. He shares how they aim to provide excellent local customer service with quick response times compared to larger companies. Levi also discusses their recent…
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