Latest / Masters in Business / Fred Fox: Don’t Just Blame it on the Weather
Transcript
- 0:02Speaker 1: This is Masters in Business with very Ridholts on Bloomberg Radio.
- 0:09Speaker 1: This week on the podcast, I have Fred Fox. He
- 0:12Speaker 1: is the founder and CEO of Planalytics, which is really,
- 0:17Speaker 1: I'm gonna say it's the most interesting firm you've probably
- 0:19Speaker 1: never heard of. They specialize in integrating weather data into
- 0:25Speaker 1: the planning of various companies from retail to insurance to transportation. Uh.
- 0:32Speaker 1: What they try and do is find ways of removing
- 0:37Speaker 1: the impact of weather from a company's data so they
- 0:41Speaker 1: could create a baseline to look forward and do future planning.
- 0:46Speaker 1: And when you turns out that when you do that,
- 0:49Speaker 1: there are some really fascinating things you learn. You learn
- 0:52Speaker 1: who is impacted by whether it's not necessarily who you
- 0:57Speaker 1: might think. When when you look at the economy in
- 1:00Speaker 1: the US is about se consumer spending, and you think
- 1:04Speaker 1: how large retail is as a part of that, whether
- 1:08Speaker 1: it really has an outsized impact on the overall economy. Now, granted,
- 1:14Speaker 1: you may give up sales in February and recapture them
- 1:17Speaker 1: in in March, but there are consequences to that, whether
- 1:21Speaker 1: it's in the same quarter, whether you're getting the same price,
- 1:24Speaker 1: the same margin, etcetera. It really has a very very
- 1:27Speaker 1: significant discount and the impact of weather on online retailers
- 1:32Speaker 1: like Amazon is absolutely stunning. You will be shocked when
- 1:36Speaker 1: when you hear this. So, with no further ado, here
- 1:39Speaker 1: is my interview with Fred Fox. My guest today is
- 1:47Speaker 1: Fred Fox. He is the founder and CEO of of Planalytics.
- 1:53Speaker 1: Fred has pioneered the development and commercialization of weather analytics
- 1:59Speaker 1: and how this impacts the global supply chain. He advises
- 2:04Speaker 1: many of the world's largest corporations UH Previously, he is
- 2:09Speaker 1: the inventor of a patent which I think we could
- 2:12Speaker 1: call whether nom mix. Is that a short description. He
- 2:16Speaker 1: received a BS degree from the Georgia Institute of Technology.
- 2:21Speaker 1: This is really a fascinating subject because, as as we
- 2:26Speaker 1: see and have seen over the past couple of years,
- 2:29Speaker 1: whether has an enormous impact on the economy, on the
- 2:34Speaker 1: basically where people live, how they live, how companies can operate.
- 2:39Speaker 1: What first got you interested in this topic? Well, it's
- 2:43Speaker 1: great to be here. I left out Welcome to Bloomberg,
- 2:46Speaker 1: he apologized, I'm like racing right into this because I'm
- 2:49Speaker 1: jazzed about this subject. Well, look, you know you start
- 2:53Speaker 1: with several key facts. One, whether he is the UH
- 3:00Speaker 1: on the velope that we all live in and have
- 3:03Speaker 1: lived in since mankind first walked upright on the planet,
- 3:07Speaker 1: and even before I would say, even be four. So
- 3:11Speaker 1: if you look at two days economy, sixty of the
- 3:15Speaker 1: world's g MP gross national product it's from consumer spending,
- 3:21Speaker 1: and sixty of consumer spending is highly affected by weather.
- 3:27Speaker 1: So when you take a step back, we'll explain that
- 3:29Speaker 1: what do you mean six of consumer spending is affected
- 3:32Speaker 1: by weather, meaning the ability of we hear it every season.
- 3:37Speaker 1: Retailers quarterly numbers, they come out and said, well, winter
- 3:41Speaker 1: started late, it's a cold winter, it's a warm winter.
- 3:43Speaker 1: It's do you mean that sort of effect or actually
- 3:46Speaker 1: moving goods around the world now, actually just just affects,
- 3:51Speaker 1: affecting consumer purchasing decisions in a meaningful way. Weather has
- 3:58Speaker 1: that effect still today. And so what I mean is
- 4:02Speaker 1: that weather drives need not once. So when we drives
- 4:07Speaker 1: needs not once. Okay, So the summer people by swim gear,
- 4:12Speaker 1: and the winter they buy heavy coats if they're in
- 4:14Speaker 1: that part exactly. So everything that we wear as clothing,
- 4:18Speaker 1: most of it has a weather impact, unless it's high fashion.
- 4:22Speaker 1: Everything we put on our body, whether it be suntan lotion,
- 4:25Speaker 1: anything to do with the eyes, ears, nos face, skin,
- 4:29Speaker 1: all is weather affected. Any any anything we do outdoors, lawn, garden,
- 4:34Speaker 1: outdoor hiking activities, all all of those things are highly
- 4:40Speaker 1: affected by weather. And so when you look at the
- 4:44Speaker 1: impact that weather has on when we buy, how much
- 4:47Speaker 1: we buy it, what price we buy it at, weather
- 4:50Speaker 1: is involved in all of those purchasing decisions. On an
- 4:54Speaker 1: unconscious level. You have me thinking about the things I purchase,
- 5:00Speaker 1: be it be its suntan lotion or the fact that
- 5:03Speaker 1: I have a jeep because I live in part of
- 5:05Speaker 1: the world where when it snows and you have a
- 5:09Speaker 1: regular car, you sometimes ain't going anywhere without. And I'm
- 5:13Speaker 1: not a truck guy, but let me tell you, I
- 5:15Speaker 1: don't even think twice about snow anymore. All Right, it's
- 5:18Speaker 1: gonna slow everything down, but at least I know I
- 5:20Speaker 1: could get to where I have to go. Those sorts
- 5:23Speaker 1: of decisions absolutely. And so we know there are seasons.
- 5:27Speaker 1: You know, there's fall, uh, spring, winter, summer, but the
- 5:32Speaker 1: timing of when those seasons start, where they start affects
- 5:37Speaker 1: enormously when and where and how much people buy. So,
- 5:42Speaker 1: for instance, uh, this February in the northeast was fairly mild.
- 5:50Speaker 1: We had an early start to the spring season, and
- 5:52Speaker 1: then March came and March was downright cold, freeze, wet, nasty,
- 5:57Speaker 1: and and so spending on normal spring summer stuff stopped
- 6:03Speaker 1: for almost four to five weeks. We had the same
- 6:06Speaker 1: thing in the summer. It was a surprisingly cool May
- 6:10Speaker 1: and a ridiculously hot June, right, and so April came,
- 6:15Speaker 1: April was warm and and and nice, and so consumer
- 6:19Speaker 1: spending shot up. And then May came and it was
- 6:21Speaker 1: cold and wet again, and so you know what took
- 6:25Speaker 1: place in June. Even though June was a nice month
- 6:28Speaker 1: to sell, everything was selling at off price because by
- 6:33Speaker 1: that point everyone needs to get rid of merchandise or
- 6:36Speaker 1: too late in the season. So while retailers may have
- 6:39Speaker 1: sold out of their inventory, they sold a much lower
- 6:42Speaker 1: price level than they would have had a sold in March.
- 6:44Speaker 1: And so weather has an enormous effect on all of
- 6:48Speaker 1: these things. How do you define business weather intelligence? So
- 6:54Speaker 1: what we mean by that is really putting weather into
- 6:59Speaker 1: a con text that businesses can use and action to
- 7:04Speaker 1: make different types of decisions. And that's what really weather
- 7:08Speaker 1: analytics and the world of analytics allows us to do
- 7:12Speaker 1: today on a mess scale an affordable basis is to
- 7:18Speaker 1: take all this rich data that comes out of the
- 7:21Speaker 1: retail and retail supplier industries, mounds of data, and match
- 7:28Speaker 1: it with weather so that we no longer have to
- 7:33Speaker 1: guess at what our weather impact is today. There's we
- 7:38Speaker 1: can know exactly when, where, and how much weather is
- 7:41Speaker 1: driving consumers to buy or not buy. Let's talk a
- 7:46Speaker 1: little bit about some of the ways the weather impacts business.
- 7:51Speaker 1: I keep hearing these crazy numbers. The eclipse that took
- 7:54Speaker 1: place earlier this year was seven millions to a billion
- 7:59Speaker 1: dollars in US business. Is that remotely true? It certainly
- 8:05Speaker 1: could be true if you assume that all of us
- 8:08Speaker 1: took off a few hours of work to watch it.
- 8:10Speaker 1: I guess, as I guess it could be the impact
- 8:15Speaker 1: of weather, though tends not to be the big storms
- 8:19Speaker 1: that we know. So something like a sandy, yeah, I mean,
- 8:22Speaker 1: I mean it's something like a sandy definitely had an impact,
- 8:26Speaker 1: but it was very localized and and and it was
- 8:29Speaker 1: very short term. In those localized areas, the large impacts
- 8:33Speaker 1: come from temperature and precipitation, which are much more spread
- 8:38Speaker 1: out over broader areas. So this past March and May
- 8:43Speaker 1: when it was cold and wet, it was cold and
- 8:45Speaker 1: wet over the eastern half of the US. That's a
- 8:48Speaker 1: pretty big area for it to drive versus a big
- 8:51Speaker 1: storm like uh, like a sandy. So so that's surprising
- 8:56Speaker 1: to hear. I think of big storms, and I think
- 8:57Speaker 1: of sandy. In the New York area, we were out,
- 9:01Speaker 1: didn't have power for thirteen days. You see Katrina which
- 9:04Speaker 1: reached havoc on a city like New Orleans. But all
- 9:09Speaker 1: those things were fairly localized. You're saying, the day to
- 9:12Speaker 1: day changes in whether the unexpected or at least drier
- 9:17Speaker 1: than or hotter than, are those the big impacts? Yes,
- 9:20Speaker 1: So March probably had about a three billion dollar negative
- 9:25Speaker 1: impact on just the d i y industry, meaning people
- 9:29Speaker 1: who who do their own home building, their own repairs,
- 9:33Speaker 1: their own gardening. Is that that because of all the
- 9:36Speaker 1: rain and cold, it really the the laid what people
- 9:40Speaker 1: did Now they made a bunch of that back up
- 9:43Speaker 1: in April, but not all of it. That's fascinating. What
- 9:47Speaker 1: what are other ways that weather impacts business and the
- 9:53Speaker 1: economy that that I think most people don't realize, well,
- 9:57Speaker 1: whether in impacts t affic. So the choice to go
- 10:02Speaker 1: to a restaurant, it's based on how nice it is
- 10:06Speaker 1: outside as well as anything. So rain and lots of
- 10:09Speaker 1: rain really dampens no pun intend but but it dampens
- 10:13Speaker 1: restaurant traffic. And so the more lower price the restaurant,
- 10:19Speaker 1: more in the QSR, the more the impact, meaning that
- 10:23Speaker 1: the higher priced again need versus once. If we're going
- 10:27Speaker 1: to a high price restaurant, we may go out during
- 10:29Speaker 1: rain exactly where if a little rain should keep you
- 10:34Speaker 1: up right, if it's a McDonald's or a sub subway,
- 10:39Speaker 1: we probably won't go if it's raining. Uh. Little things
- 10:42Speaker 1: like restaurants that have a drive through are less weather
- 10:46Speaker 1: impacted than those that don't have a drive through, meaning
- 10:50Speaker 1: people don't have to get out of the cars. They'll
- 10:51Speaker 1: drive through it, they'll pick it up there. Exactly about
- 10:54Speaker 1: the weather exactly what what about things like rain is easy?
- 10:58Speaker 1: What about snow which makes it a will dice you
- 11:01Speaker 1: to drive outside? Now the caveat to that as you
- 11:04Speaker 1: go to Canton in the middle of January and they're
- 11:07Speaker 1: obrevious to it. Exactly. So whether affects people differently based
- 11:11Speaker 1: on where they live. So, for instance, a few flakes
- 11:15Speaker 1: of snow will shut down Atlanta, Georgia a few. Remember
- 11:20Speaker 1: Dallas last year had a brief ice storm. Literally the
- 11:24Speaker 1: entire city was closed. Kills them where if you go
- 11:26Speaker 1: up to let's say, uh, Vermont, they're driving in several
- 11:30Speaker 1: feet of snow. It doesn't even bother them. So uh. People,
- 11:35Speaker 1: let's say in Minneapolis, will buy thermal underwear only when
- 11:39Speaker 1: it goes down below let's say degrees and when it
- 11:44Speaker 1: starts to sell. But in Florida, they'll start buying it
- 11:48Speaker 1: when it's about sixty Thermal underwear in Florida below, yes,
- 11:53Speaker 1: because they are used to warmer temperatures, so that slight
- 11:56Speaker 1: change is as big an impact as it is in
- 12:00Speaker 1: Minneapolis when it goes below. So let me push back
- 12:05Speaker 1: on this theory a little bit. Look, the weather goes
- 12:09Speaker 1: The counter argument is cyclical. It's cold in the winter,
- 12:14Speaker 1: it's warm in the summer. Aren't people more likely to
- 12:17Speaker 1: buy things like overcoats or thermal underwear in northern climates
- 12:22Speaker 1: as we head into winter. How much is that really
- 12:25Speaker 1: impacted by short time swings in the weather. It's a
- 12:30Speaker 1: lot more than you think. So most people don't buy
- 12:34Speaker 1: ahead of a season Most people buy on impulse when
- 12:40Speaker 1: they start feeling a certain way, So it's an internal
- 12:45Speaker 1: clock that goes off as soon as we feel warm
- 12:47Speaker 1: or feel cold. Wet or dry sort of puts off
- 12:51Speaker 1: that clock. Oh we have to go and buy this
- 12:54Speaker 1: or buy that. So when when when? Uh, when unfavorable
- 13:02Speaker 1: weather happens early in the season, it puts off purchases.
- 13:05Speaker 1: The more you put off purchases, the more people as
- 13:09Speaker 1: you go through the season are likely to put it
- 13:13Speaker 1: off for an entire season. So there's a point at
- 13:15Speaker 1: which they say, you know what, I don't really need
- 13:17Speaker 1: that overcoade. I'll get through the winter with what I've
- 13:19Speaker 1: got and I'll wait till next year, or I'll wait
- 13:22Speaker 1: till the they go on sale in the spring. So
- 13:27Speaker 1: as far as the way the price game is played, uh,
- 13:31Speaker 1: you know, the earlier in the season it sells, they
- 13:33Speaker 1: higher the price you're going to get. The later in
- 13:35Speaker 1: the season itsels, the lower the price. So it makes
- 13:38Speaker 1: a big impact on profits and margins. That's quite fascinating.
- 13:42Speaker 1: So we always hear whether as a go to excuse
- 13:46Speaker 1: of CEOs during earnings calls, How legitimate is it? I
- 13:52Speaker 1: mean when I hear a retailer say, hey, our sales
- 13:55Speaker 1: are soft because it's snowed in the winter. Well, it's
- 13:59Speaker 1: supposed to a snow in the winter. Why would your
- 14:01Speaker 1: sales be off? How much of this is excuse making
- 14:04Speaker 1: and how much of this is a legitimate concern of
- 14:08Speaker 1: companies like retailers. So we always say that whether is
- 14:12Speaker 1: a reason for retail performance are Our main message to
- 14:20Speaker 1: the industry is that though that you can't manage to
- 14:24Speaker 1: what you've never measured. And in a world of big
- 14:28Speaker 1: data analytics where you can really analyze any sized data
- 14:32Speaker 1: set for very little money, there's no excuse why why
- 14:37Speaker 1: companies today can't know and tell the street and investors
- 14:44Speaker 1: precisely how weathers driving them. How do you guys use
- 14:48Speaker 1: big data to help companies create those sort of analytics.
- 14:53Speaker 1: So it used to be up until a few years ago,
- 14:56Speaker 1: that a chief executive could get away with just blaming
- 15:00Speaker 1: weather and not be punished for it. And today blaming
- 15:04Speaker 1: weather is just not enough. Our message is that you
- 15:09Speaker 1: can now take all of your historical data, sales data,
- 15:14Speaker 1: measure it against weather, and come up with a precise
- 15:16Speaker 1: model that every day, week, month, quarter, any given time
- 15:20Speaker 1: you can know exactly how weather is driving your business.
- 15:24Speaker 1: We had one client I won't name a d I
- 15:29Speaker 1: Y group that put out to the street in this
- 15:33Speaker 1: that weather really hurt him in the spring, but they
- 15:36Speaker 1: didn't explain exactly how it hurt him, and so everyone
- 15:40Speaker 1: assumed it was an excuse and their stock dropped mightily
- 15:45Speaker 1: as a result of it, and there's still recovering from it. Uh.
- 15:50Speaker 1: Those companies that can put out not only the weather
- 15:53Speaker 1: drove them, but explain it drove us down by five
- 15:56Speaker 1: due to weather in the northeast that hit us here
- 15:59Speaker 1: and at our sales are up here. That can that
- 16:02Speaker 1: can really be transparent about it, are going to be
- 16:06Speaker 1: rewarded by investors. Uh. Weather can hide as well good
- 16:12Speaker 1: fighting natural results. So in in this company's UH example,
- 16:17Speaker 1: when you stripped out the impact of weather, their sales
- 16:20Speaker 1: are actually way up over last year, but they were
- 16:24Speaker 1: against the headwind of climate and weather, so it was
- 16:28Speaker 1: really it was really covering up how good that they
- 16:31Speaker 1: were doing. So that sort of information sounds like it
- 16:35Speaker 1: would be very helpful for hedge funds trader as anybody
- 16:38Speaker 1: who's looking to capture a short term advantage in short
- 16:43Speaker 1: term market movements. Raises the question who are your clients
- 16:48Speaker 1: aside from some of these big retailers and others. Are
- 16:52Speaker 1: you selling this research, these analytics to Wall Street? So uh,
- 16:58Speaker 1: we sell obviously to our to all the large retailers
- 17:02Speaker 1: manufacturers globally that they that's our main client base. We
- 17:07Speaker 1: do a little bit in in agriculture, and we also
- 17:11Speaker 1: sell some of the benchmark research to FI financial firms
- 17:15Speaker 1: who are using it for you the other own research,
- 17:20Speaker 1: any hedge funds, anybody who's really specifically looking for show
- 17:24Speaker 1: me where the data is better but it's masked by
- 17:27Speaker 1: by weather. Is that is that a potential client base?
- 17:31Speaker 1: It is is a potential client base, It's not currently
- 17:34Speaker 1: a big client base of ours. So we're talking about retail.
- 17:39Speaker 1: You have Amazon as the eight pound gulla and gorilla
- 17:43Speaker 1: in the room. And when I'm sitting in the comfort
- 17:47Speaker 1: of my living room with the fireplace burning, the weather
- 17:51Speaker 1: outside almost doesn't matter. How has Amazon impacted your business
- 17:57Speaker 1: and is whether significant to them in their seals. I
- 18:03Speaker 1: I love the US this point because here's one of
- 18:07Speaker 1: the most fascinating things. Amazon and online sales are actually
- 18:13Speaker 1: more impacted by weather than store based sales. I would
- 18:17Speaker 1: never have guessed that and I wouldn't have either until
- 18:21Speaker 1: we started to look at the data several years ago.
- 18:24Speaker 1: And this is this is this is the reason. Again,
- 18:30Speaker 1: weather drives need. And when it's a certain type of
- 18:33Speaker 1: weather and you suddenly want to buy a certain type
- 18:37Speaker 1: of product because of the weather, you still have to
- 18:41Speaker 1: get into a car to go to a store to
- 18:44Speaker 1: buy it. So there is a versus picking up your phone,
- 18:52Speaker 1: punching in a few points to it, and ordering it
- 18:56Speaker 1: in the palm of your hands. In other words, Uh,
- 19:00Speaker 1: that need the weather drives can be full filled, quicker, easier,
- 19:06Speaker 1: uh through a mobile sale than getting into a car,
- 19:10Speaker 1: which gets you to think, do I really want to
- 19:12Speaker 1: get into a car to go and buy this? And
- 19:15Speaker 1: so mobile sales are actually more weather affected. Uh. To
- 19:20Speaker 1: the upside though, it's yes, like so it's bad weather
- 19:24Speaker 1: works to Amazon's advantage. I just saw a data point today.
- 19:27Speaker 1: Amazon is now something like of all online sales, some
- 19:32Speaker 1: insane number like that bad weather means people are less
- 19:36Speaker 1: likely to get into the car and therefore might be
- 19:38Speaker 1: more likely to go online and purchase it. Or just
- 19:41Speaker 1: good weather. So let's say in February it's warm outside
- 19:46Speaker 1: and it's dry, I no one wants to go to
- 19:48Speaker 1: a store if you get a spade of good weather.
- 19:50Speaker 1: And so I wanted to plant a orchard in my
- 19:55Speaker 1: backyard this year, and my original goal was to go
- 19:59Speaker 1: to a dscaper, but I was busy, and so in
- 20:03Speaker 1: order to order it because it was warm in February,
- 20:05Speaker 1: I went on my phone. I went to an online
- 20:08Speaker 1: service and I ordered my orchard online, which then came
- 20:13Speaker 1: in March when was cold and wet. That's a that's
- 20:18Speaker 1: that's fascinating. Let's talk a little bit about global warming
- 20:21Speaker 1: because clearly that's going to have a big impact on
- 20:25Speaker 1: various businesses. How are companies thinking about climate change and
- 20:32Speaker 1: what sort of impact does that have on their businesses? So,
- 20:37Speaker 1: you know, climate change happens over very long cycles thirty
- 20:41Speaker 1: fifty years. Most chief executives are in their job for
- 20:44Speaker 1: five years, so it doesn't have a direct in the pact.
- 20:50Speaker 1: I think the biggest thing with the climate change that
- 20:53Speaker 1: that we always push is is is really knowing how
- 20:58Speaker 1: climate is impacting your companies. Most companies today can't measure
- 21:04Speaker 1: and don't know exactly what climate means to them. Really,
- 21:10Speaker 1: that is that is shocking to hear one would imagine
- 21:13Speaker 1: that especially for companies like transport or insurers, or or
- 21:19Speaker 1: anybody who's build building real estate in southern Florida. These
- 21:23Speaker 1: things would be significant, they know in general terms, but
- 21:27Speaker 1: they've really not modeled. And again our message to market
- 21:31Speaker 1: is that you can't uh manage to what you've never measured.
- 21:35Speaker 1: So dealing with climate change, what we say is why
- 21:39Speaker 1: we don't know really what that change is going to be.
- 21:42Speaker 1: We should know how climate affects our companies as a
- 21:46Speaker 1: first stage. And so what we've built it is an
- 21:49Speaker 1: analytical cloud based engine that does just that, that takes
- 21:53Speaker 1: an all the data, mixes it with weather and measures
- 21:57Speaker 1: it and comes up with an ongoing model that they
- 21:59Speaker 1: can know any given time exactly and precisely how weather
- 22:03Speaker 1: is impacting their their their group from a financial standpoint, revenue, profits, etcetera.
- 22:12Speaker 1: That's quite fascinating. So what percentage of companies are actively
- 22:17Speaker 1: engaged in thinking about climate change, in building it into
- 22:23Speaker 1: some of their long term planning. Very few are actually
- 22:28Speaker 1: doing it. Some of them are our clients, some of
- 22:31Speaker 1: them are not, but very few. A lot of people
- 22:35Speaker 1: are talking about it, thinking about it. And you you
- 22:39Speaker 1: have to separate the words sustainability from really taking into
- 22:45Speaker 1: account how climate impacts you. So most big companies today
- 22:50Speaker 1: do do some type of sustainability, which is great for
- 22:54Speaker 1: saving resources, money, clean environment, but very few are actually
- 23:02Speaker 1: analytically using their data say O, hey, how how are
- 23:05Speaker 1: we really affected by by the weather and they're there before,
- 23:11Speaker 1: How can we act differently as a result of it.
- 23:14Speaker 1: So we talked earlier about Katrina and Sandy and some
- 23:18Speaker 1: of the other pretty substantial um disasters weather disasters. How
- 23:25Speaker 1: do these and remember everybody just has to flash back
- 23:28Speaker 1: to this for a few minutes. It was Walt's Well
- 23:31Speaker 1: television coverage you couldn't get away from it, at least
- 23:34Speaker 1: if you were in the path of of either of
- 23:37Speaker 1: those Katrina, even here in New York because the I
- 23:40Speaker 1: guess the political component. Uh, you couldn't get away from that.
- 23:44Speaker 1: For weeks, there was NonStop coverage of that. What is
- 23:47Speaker 1: the actual impact of these large weather events? Well remembered that. Uh,
- 23:54Speaker 1: you know, in the case of Sandy, it hit it
- 23:57Speaker 1: hit the New York areas so and hit the hub
- 24:01Speaker 1: of media. Uh. These these impacts are large on a
- 24:05Speaker 1: very local basis. So obviously New Orleans was devastated, uh
- 24:11Speaker 1: by that storm. Uh, New York City and the Jersey
- 24:14Speaker 1: Shore was devastated by sandy. But those are fairly small
- 24:19Speaker 1: geographical areas. When you look at a national company, uh
- 24:24Speaker 1: that is spanning a place like the US that has
- 24:28Speaker 1: on ninety different climate zones. So the maybe the bigger
- 24:32Speaker 1: question is when you have these big localized events, does
- 24:37Speaker 1: it have any sort of impact on the rest of
- 24:39Speaker 1: the country other than a five minute television spot. Does
- 24:43Speaker 1: everybody shrug it off and go on? I mean, I
- 24:46Speaker 1: know that when when Katrina hit, I didn't stop going
- 24:49Speaker 1: out to restaurants, So I'm assuming the rest of the
- 24:52Speaker 1: country is the same way. Well, it really depends when
- 24:55Speaker 1: it where your businesses are located. So if their spread
- 25:00Speaker 1: out nationally, it has a very large impact. If you
- 25:03Speaker 1: if you're concentrated in the Northeast as far as where
- 25:07Speaker 1: your revenue comes from when the sandy hit, yes, that
- 25:10Speaker 1: has a much larger impact. When you look at companies
- 25:13Speaker 1: in Canada, Uh, they are spread out on a national basis,
- 25:18Speaker 1: but really it's two cities that matter there the weather
- 25:21Speaker 1: in the Terronto area and the weather up in the
- 25:25Speaker 1: mont Montal area. Out I would think Vancouver is just
- 25:30Speaker 1: as big as either of those But that's much nicer weather,
- 25:32Speaker 1: isn't it. It's much nicer and it's a much smaller
- 25:35Speaker 1: number of people. Really, So when you look at a
- 25:38Speaker 1: national company, that's I think the third or fourth largest.
- 25:41Speaker 1: Calgary is another one. So it really comes down to
- 25:44Speaker 1: the weather in those two main markets drive most businesses
- 25:48Speaker 1: in UH Canada. So what can companies do to mitigate
- 25:54Speaker 1: weather related business risk? The first thing they have to
- 25:58Speaker 1: do is to measure it and really understand how is
- 26:01Speaker 1: whether driving us UH. Then they have to strip whether
- 26:05Speaker 1: out of their data to normalize it. That normalization reduces volatility,
- 26:10Speaker 1: increases forecast accuracy, so it's probably removing weather from last
- 26:15Speaker 1: year's data which is messing up their planning. We can
- 26:19Speaker 1: increase forecast accuracy anywhere from two to eight on a
- 26:23Speaker 1: national enterprise basis, which is huge. And then from an
- 26:27Speaker 1: in season standpoint, looking at a week, they have to
- 26:30Speaker 1: insert weather into their data so that they can action
- 26:34Speaker 1: according to where and when consumer demon is going to
- 26:37Speaker 1: be next week driven by weather. So it seems like
- 26:40Speaker 1: we've been making fun of the weather man for for forever.
- 26:44Speaker 1: Is forecasting weather getting any better? And I know from
- 26:49Speaker 1: my personal experience using the app on the phone. UM,
- 26:54Speaker 1: perfect example, I have a concert. We're recording this. I
- 26:58Speaker 1: have an outdoor concert tonight. For the past four days,
- 27:01Speaker 1: it's supposed to be raining tonight. Only by the time
- 27:04Speaker 1: we got till Tuesday night, it poured Tuesday night, and
- 27:08Speaker 1: now the sun's out and it's supposed to be really
- 27:10Speaker 1: nice tonight. So how good is weather forecasting? How much
- 27:17Speaker 1: better has or worse has it gotten over the years?
- 27:19Speaker 1: And can we really look out much beyond a couple
- 27:22Speaker 1: of days and make an intelligent forecast. So weather forecasting
- 27:29Speaker 1: has improved dramatically over the last three to four decades.
- 27:34Speaker 1: Satellites have to help, satellite being able to crunch more data.
- 27:39Speaker 1: When I was a kid, Uh, we could forecast out
- 27:43Speaker 1: about a day or two. Today we can get a
- 27:46Speaker 1: good five day forecast. It's fairly accurate. You can get
- 27:51Speaker 1: seven to ten days out. That gives your pretty good
- 27:55Speaker 1: trending that didn't happen even uh twenty years ago. Uh.
- 28:00Speaker 1: I think the biggest thing to ask is, now that
- 28:03Speaker 1: we have access to so much computing power through the cloud,
- 28:10Speaker 1: will that advance weather forecasting out more time? And that's
- 28:15Speaker 1: really the work that's being done out there. It's certainly
- 28:19Speaker 1: helping to get more more local, so to get more
- 28:22Speaker 1: accurate local forecast in one town versus another. There's no
- 28:26Speaker 1: doubt that that is taking place. Whether it gets us
- 28:29Speaker 1: out a week or a month or more, I think
- 28:32Speaker 1: is yet to be seen. Do we overlook the fact
- 28:35Speaker 1: that weather forecasters give us the forecast in terms of probability,
- 28:39Speaker 1: and when the probability, hey, the chance of rain turns up?
- 28:43Speaker 1: Are we wrong for blaming them for that low probabilistic
- 28:47Speaker 1: outcome actually taking place? Well, I think that the profession
- 28:54Speaker 1: hurts themselves by giving probabilities, you know I want. I
- 28:59Speaker 1: once worked with a man named Irving Crick in in
- 29:04Speaker 1: my youth. Irving crick was Eisenhower's meteorologist chief information officer
- 29:09Speaker 1: during the Second World War, and he always taught me
- 29:13Speaker 1: never to give probabilities. He said, just tell them what's
- 29:17Speaker 1: going to happen and stick by it. You're really going
- 29:19Speaker 1: to be right or wrong, he said. Probabilities just give
- 29:22Speaker 1: you a cushion, but doesn't really help the user to
- 29:26Speaker 1: know what's going to happen. And so from then on
- 29:29Speaker 1: and and in fact, in up planelytics, we don't give
- 29:32Speaker 1: any probabilities. We just tell them what's going to happen,
- 29:36Speaker 1: tell them how it's going to impact their sales, and
- 29:41Speaker 1: we stick by it. What happens when you're looking out
- 29:45Speaker 1: and there's certain things that are fifty fifty that there
- 29:48Speaker 1: isn't a clear uh likely outcome, Well, in those cases
- 29:55Speaker 1: you have to be driven by the data and of
- 29:57Speaker 1: course the plane lytics. We don't make our own forecasts.
- 30:00Speaker 1: We buy the weather forecast data just like anyone else, uh,
- 30:05Speaker 1: and uh what we do is we use that data
- 30:08Speaker 1: to go into our models to forecast sales. Are they
- 30:12Speaker 1: going to be up or down? And generally are Our
- 30:15Speaker 1: sales models are much more accurate than let's say, just
- 30:18Speaker 1: the weather, because we are applying different types of analytics
- 30:21Speaker 1: to it to give a client exactly what they need
- 30:25Speaker 1: to know, which is how much is weather going to
- 30:27Speaker 1: drive us? So you're much more concerned with more extreme
- 30:32Speaker 1: events than that sort of partly cloudy sort of day, right,
- 30:36Speaker 1: I mean, the part partly cloudy rainy on a day
- 30:40Speaker 1: day basis is not so much driving sales. Is what's
- 30:43Speaker 1: happening in the warming or colding or cold versus last
- 30:47Speaker 1: year or normal. Those are the things that are really
- 30:49Speaker 1: driving people to buy or to not buy. We have
- 30:52Speaker 1: been speaking with Fred Fox. He is the chief executive
- 30:55Speaker 1: officer and founder of weather analytics company planalytic Us. We
- 31:00Speaker 1: love your comments, feedback and suggestions right to me at
- 31:05Speaker 1: m IB podcast at Bloomberg dot net. Be sure and
- 31:08Speaker 1: check out my daily column on Bloomberg View dot com.
- 31:11Speaker 1: You can follow me on Twitter at rid Holts. I'm
- 31:15Speaker 1: Barry rid Holts. You're listening to Masters in Business on
- 31:18Speaker 1: Bloomberg Radio. Welcome to the podcast, Fred, Thank you so
- 31:36Speaker 1: much for doing this. This is really fascinating stuff for me. Um,
- 31:41Speaker 1: Let's let's talk a little bit about about some things
- 31:43Speaker 1: we missed that I really wanted to get to. You
- 31:46Speaker 1: founded the company in n so you're you're twenty plus
- 31:52Speaker 1: years old. What was the original vision? What was the plan?
- 31:56Speaker 1: Because I can't imagine in the mid ninety nineties, with
- 32:00Speaker 1: technology booming and the dot coms blowing up, who stopped
- 32:04Speaker 1: and says I have an idea, let's do a weather
- 32:08Speaker 1: analytics company for data services for businesses. What what motivated
- 32:13Speaker 1: that and what was the original vision behind this? Well,
- 32:20Speaker 1: we were doing some work at a group called Charming
- 32:24Speaker 1: Shops outside of Philly, their big chain. Are they still
- 32:29Speaker 1: around they're not, but they were discount women's fashion, and uh,
- 32:35Speaker 1: the ahead of that company, David Wax, who was a
- 32:38Speaker 1: good family friend, said, look at our numbers here because
- 32:43Speaker 1: they're all up and down. And I'm wondering if it's weather.
- 32:47Speaker 1: And I asked everyone around the organization. No one knew,
- 32:53Speaker 1: and someone said, why don't you speak to such and
- 32:56Speaker 1: such who is a merchant who has been here for
- 32:58Speaker 1: thirty years. And I went to speak to this person
- 33:01Speaker 1: and and I was a young guy, and he answered me.
- 33:05Speaker 1: He didn't say it, but he said it like the
- 33:07Speaker 1: stupid it's the weather. And I got some weather data
- 33:13Speaker 1: and we looked at some of their numbers and was
- 33:15Speaker 1: just shocked at how how the weather matched their sales,
- 33:21Speaker 1: almost one to one. And it gave me an idea
- 33:24Speaker 1: that if this is such a big deal and no
- 33:27Speaker 1: one's looking at it, this is this is something that
- 33:30Speaker 1: these businesses need to know. And so the the original
- 33:33Speaker 1: mission that we started with really hasn't changed, which is
- 33:37Speaker 1: to help businesses measure and manage the impact of weather
- 33:42Speaker 1: to get to improve their their sales and profits. Did
- 33:47Speaker 1: you have any background in weather or meteorology or anything
- 33:51Speaker 1: like that. No, No, I went to an engineering school,
- 33:54Speaker 1: like graduated from a College of Architecture at at Georgia Tech.
- 34:00Speaker 1: I was analytically minded, but it wasn't what I had
- 34:03Speaker 1: set out to do in life. Did you get any
- 34:06Speaker 1: push back from friends or family business associates when you said,
- 34:11Speaker 1: here's my idea, I want to open up a weather
- 34:13Speaker 1: analytics company to help businesses deal with weather. Did anybody
- 34:18Speaker 1: look at you like, dude, what are you talking abouh?
- 34:21Speaker 1: Lots of people. In fact, a close family friend who
- 34:26Speaker 1: who who was very successful in industry, pulled me aside
- 34:32Speaker 1: and said, Fred, just remember that when you have your
- 34:38Speaker 1: first failure, make sure to get up off your feet
- 34:41Speaker 1: and try again. And I remember saying to him, David,
- 34:46Speaker 1: what do you mean you you I think when I fail?
- 34:48Speaker 1: He said, no, no, I'm I'm I'm not saying that.
- 34:51Speaker 1: I'm just saying that when you have your first failure. Uh.
- 34:55Speaker 1: So that was very loud and clear. Note that he
- 34:59Speaker 1: didn't think much of what I thought. He was just
- 35:02Speaker 1: doing to encourage you. Hey, listen, everybody slips and falls.
- 35:05Speaker 1: You have to get up and keep trying. That's interesting,
- 35:08Speaker 1: And so what was the original vision when when you
- 35:10Speaker 1: first started mapping this out. How did you see this development?
- 35:15Speaker 1: So our original vision hasn't changed, the means by which
- 35:19Speaker 1: we're doing it has changed radically, and and and so
- 35:22Speaker 1: our vision has been to help businesses uncover how weathers
- 35:27Speaker 1: affecting them and to measure it and then provide them
- 35:31Speaker 1: the information that they can action and do things differently
- 35:35Speaker 1: as a result of knowing how weather is going to
- 35:38Speaker 1: affect them next week, next month, next season. What's changed is,
- 35:43Speaker 1: of course, our means of doing it. When we started
- 35:47Speaker 1: out in nineties six with Planalytics, the most advanced technology
- 35:52Speaker 1: we had was UH Excel that was our analytical platform,
- 35:58Speaker 1: as well as UH email. So just a simple spreadsheet,
- 36:03Speaker 1: not any big database exactly. We would get the data,
- 36:06Speaker 1: we would match it up, we would provide them results
- 36:09Speaker 1: in power Point, which was sort of the newest, uh
- 36:12Speaker 1: latest thing around. Then UH we slowly evolve that we
- 36:17Speaker 1: raised a lot of money UH in and two oh
- 36:22Speaker 1: one to really build out a whole web based platform
- 36:25Speaker 1: and tool for presenting the data. UH We we moved
- 36:31Speaker 1: from a consulting shot more to a software is a
- 36:34Speaker 1: service model in around two oh five and six. And
- 36:38Speaker 1: software is a service, so your clients is it a
- 36:42Speaker 1: subscription model, so they're subscribing to their service and they
- 36:46Speaker 1: can run their data through your engine and deal with
- 36:49Speaker 1: the outright themselves. And then what has really changed our
- 36:54Speaker 1: world more than anything else has been me a cloud.
- 36:57Speaker 1: So the cloud has allowed us to measure all of
- 37:03Speaker 1: the company's data all at once, going as far back
- 37:06Speaker 1: as they have, and come up with an enterprise model
- 37:09Speaker 1: to how weather affects every bit of their enterprise. We
- 37:14Speaker 1: were never able to do that a few years ago.
- 37:17Speaker 1: I mean it would have shut down our whole operation,
- 37:19Speaker 1: and all of a sudden, the cloud allows you to
- 37:22Speaker 1: do that. So for the first time, we can really
- 37:25Speaker 1: fulfill our mission that we started with twenty years ago
- 37:28Speaker 1: to now tell companies exactly how they are weather affected
- 37:33Speaker 1: and to transform the way that they operate, plan allocate
- 37:37Speaker 1: everything due to climate. So let's talk about that transformation,
- 37:41Speaker 1: because there's I want to ask you about different sectors.
- 37:44Speaker 1: But before I get to that, I'm a retailer and
- 37:48Speaker 1: I live in a part of the I operate stores
- 37:51Speaker 1: in the part of the country that is subject to
- 37:54Speaker 1: hot and cold and wet and snow and what have you.
- 37:57Speaker 1: What what is it that I'm going to do? Two
- 38:02Speaker 1: plan around weather events. So there are several things, and
- 38:08Speaker 1: that's both preseason, in season and postseason preseason. What we
- 38:14Speaker 1: can do is to remove weather from last year's data.
- 38:18Speaker 1: Why is that important because the weather only reoccurs about
- 38:21Speaker 1: a time and they've given place and time. So by
- 38:25Speaker 1: leaving weather in their data, they're actually having chance that
- 38:30Speaker 1: last year won't happen. So by removing it and normalizing it,
- 38:34Speaker 1: they can plan from a weather neutral basis, which improves
- 38:39Speaker 1: their accuracy tremendously on specific product categories. That can be
- 38:44Speaker 1: as much as twenty forecast improvement just by removing weather vaults. So,
- 38:49Speaker 1: in other words, before the season starts, you can say,
- 38:52Speaker 1: this is what our sales were like minus the impact
- 38:56Speaker 1: of weather last year, and we'll just extrapolate s sent
- 39:00Speaker 1: gain into this year exactly. There's your baseline, right. And
- 39:03Speaker 1: then in season, as we start to get the data
- 39:06Speaker 1: in from from all the weather forecast models, we didn't
- 39:11Speaker 1: put that into our business model that we've built that
- 39:14Speaker 1: tells them exactly how much and where weather we'll drive
- 39:18Speaker 1: them in terms of dollars and units next few days,
- 39:21Speaker 1: next next week, and so that affects how they replenish,
- 39:26Speaker 1: how they market how they order. And then postseason, which
- 39:31Speaker 1: is looking at from a reporting standpoint, how to weather
- 39:35Speaker 1: really affect us last week? Was it the weather? Was
- 39:38Speaker 1: it our marketing? Was it something else? So being able
- 39:40Speaker 1: to separate out weather pro provides enormous worth in helping
- 39:47Speaker 1: them to know how they are really performing, so whether
- 39:51Speaker 1: affects them in all three time zones. And the last
- 39:55Speaker 1: thing is because we can do interrupt because we can
- 39:58Speaker 1: now do UH enterprise modeling, we now are integrating those
- 40:04Speaker 1: analytics directly into their existing software and RP systems. So
- 40:10Speaker 1: we have relationships with a j d A or call
- 40:13Speaker 1: all of those firms and we can put that data
- 40:17Speaker 1: right into their existing systems. So it's now automatic what
- 40:22Speaker 1: we call algorithmic retailing that this can now take place.
- 40:28Speaker 1: So retail is pretty obvious. Or one would imagine what
- 40:34Speaker 1: other sectors are significantly affected by UM whether I would
- 40:41Speaker 1: have to imagine transportation, UM, insurance, what what else is
- 40:46Speaker 1: there an impact? Well, so anyone, uh even so anyone
- 40:54Speaker 1: making selling servicing consumer goods, So a manufacturers, retailer's rest
- 41:00Speaker 1: aren't small's UH, online or stores all very weather affected
- 41:06Speaker 1: when you go outside of the consumer sectors, UH, one
- 41:12Speaker 1: of the things that we are working on is a
- 41:16Speaker 1: new business your business called I graw Metrics, which is
- 41:21Speaker 1: instead of measuring the impact of weather on consumer demand,
- 41:25Speaker 1: it is looking at the impact of weather on the
- 41:27Speaker 1: crops globally and really how that affects all the different
- 41:32Speaker 1: businesses servicing the agricultural chains. And I have to come
- 41:38Speaker 1: back to you just mentioned online and offline. I have
- 41:42Speaker 1: to come back to the whole issue of e commerce
- 41:46Speaker 1: and weather. What does this mean for for retailers going forward?
- 41:52Speaker 1: If e commerce is not only weather resistant but good weather,
- 41:56Speaker 1: people don't go to the stores bad weather, they owner online. Uh.
- 42:01Speaker 1: Is the impact of weather just driving a further adoption
- 42:04Speaker 1: of of e commerce. Well, Uh, I would say that
- 42:12Speaker 1: weather is affecting online sales even more than it affects
- 42:18Speaker 1: store based sales, and so as consumers go more online.
- 42:23Speaker 1: For for us as a weather analytics company, that's really
- 42:27Speaker 1: good news because it means that more and more types
- 42:30Speaker 1: of shopping behavior has a higher level of weather impact
- 42:34Speaker 1: than the stores. So it's even more important for for
- 42:39Speaker 1: these companies to really understand how much weather is driving it.
- 42:44Speaker 1: I'll say it another way too, that when you look
- 42:49Speaker 1: at the residual meaning after they've measured everything else, what
- 42:54Speaker 1: is the part left they can measure? So what are
- 42:57Speaker 1: these groups know now? Well, they can measure rams, they
- 43:00Speaker 1: can measure hot products, uh, and they can measure what
- 43:06Speaker 1: types of consumers and how advertising works. But the residual
- 43:11Speaker 1: comes down to really two things. Price and weather. Those
- 43:15Speaker 1: are the two levels that they have. And yet every
- 43:20Speaker 1: company out there looks at price, but almost no one's
- 43:22Speaker 1: looking at weather. And yet weather can have a higher
- 43:26Speaker 1: impact on their sales than even priced us. So an
- 43:32Speaker 1: optimum let's let's imagine an optimum company that is fully
- 43:36Speaker 1: adapted to dealing with weather. What are they doing as
- 43:43Speaker 1: the weather changes in order to address that, not just
- 43:48Speaker 1: the reporting of it, but getting things to consumers and
- 43:52Speaker 1: capturing their attention in response to weather related events. Well,
- 43:58Speaker 1: how our clients use it and how others should be
- 44:01Speaker 1: using it is to use it again preseason to set
- 44:04Speaker 1: what the plan is to allocate to to pre allocate
- 44:08Speaker 1: to the stores based on where the demand is going
- 44:10Speaker 1: to be. So if you can allocate right the first time,
- 44:13Speaker 1: that saves a lot on inventory uh. And then once
- 44:18Speaker 1: you get into the season, being able to replenish the
- 44:22Speaker 1: stores ahead to where and when consumer DMan, especially weather
- 44:27Speaker 1: driven can consumer demand is give us an example of
- 44:30Speaker 1: weather driven consumer demand. So so right now, if you
- 44:35Speaker 1: are a retailer or even a manufacturer going to out
- 44:39Speaker 1: of d C, you are only looking backwards if you're
- 44:43Speaker 1: not using weather, meaning that you know that you're running
- 44:47Speaker 1: out of a certain good and so you want to
- 44:50Speaker 1: ship products to your d C s or stores based
- 44:53Speaker 1: to make sure that you have stuff on the shelf.
- 44:57Speaker 1: But if you use weather analytics, all of a sudden
- 44:59Speaker 1: you have a predictive tool to know not only where
- 45:04Speaker 1: your inventory is low, but where the consumer demand is
- 45:09Speaker 1: going to be for these products, so you can ship
- 45:11Speaker 1: ahead of it to know that, hey, we're going to
- 45:15Speaker 1: ship to the Northeast right away, because next week we
- 45:18Speaker 1: are showing whether driven demand is going to be up
- 45:22Speaker 1: over last year and we're out of products, versus the
- 45:26Speaker 1: Southeast where we're out of products too, but whether driven
- 45:30Speaker 1: demand is going to be down cent so we may
- 45:33Speaker 1: not be chipping there as fast we we need to
- 45:36Speaker 1: run to the stores. Another example is really marketing into
- 45:42Speaker 1: waves of weather driven demand. So we know from all
- 45:47Speaker 1: of our experience that when you markt into upcoming weather
- 45:50Speaker 1: driven demand, you do get greater lift you you get
- 45:53Speaker 1: a greater response, so you can actually drive more people
- 45:57Speaker 1: to your site, to your stores. I'm making them aware
- 46:01Speaker 1: of the right product at at the right time. So
- 46:05Speaker 1: I want to get to our favorite standard questions. Before
- 46:08Speaker 1: I do that, I have to ask you've mentioned several
- 46:13Speaker 1: things that I just never imagined about. Whether tell me
- 46:16Speaker 1: one one more to give me one more example of
- 46:18Speaker 1: things that most people, including businesses that should know better,
- 46:23Speaker 1: are just holy oblivious to about how weather impacts the economy,
- 46:28Speaker 1: different businesses, etcetera. Well, you know, uh, things that you
- 46:34Speaker 1: would think are not whether affected are weather. Fact. One
- 46:37Speaker 1: of the products we start analyze a lot a few
- 46:41Speaker 1: years ago is a pet food. Pet food tends to
- 46:45Speaker 1: be whether affected. See I would imagine pet food is
- 46:49Speaker 1: my pet is I have a couple of big dogs.
- 46:51Speaker 1: They eat a lot of food. I order that on Amazon,
- 46:55Speaker 1: and I do it pretty regularly. I know, all right,
- 46:58Speaker 1: I'm two thirds of the way through the bag or
- 47:00Speaker 1: another bag. Why would that be affected by weather? It's
- 47:03Speaker 1: because people are buying other things that are affects by weather.
- 47:08Speaker 1: So they're going to a site, They're going into the
- 47:11Speaker 1: stores to buy more seasonal foods. Seasonal items UH. And
- 47:17Speaker 1: what we're seeing is is that there's that there's an
- 47:22Speaker 1: impact on weather. It's not as big as let's say,
- 47:25Speaker 1: UH shorts or fleece or boots, but we're seeing a
- 47:30Speaker 1: one to two percent UH lift or drag due to weather,
- 47:35Speaker 1: which for pet foods it doesn't have a lot of drivers.
- 47:38Speaker 1: That's a big one. Give me, give me one more.
- 47:41Speaker 1: That's that's quite fascinating. Never would have guessed that, Well,
- 47:45Speaker 1: anything to do with restaurant traffic is very weather effected.
- 47:52Speaker 1: That the people don't really think through that. You know,
- 47:56Speaker 1: we just don't go to to buy food out if
- 48:02Speaker 1: it's raining, or if it's very hot, or or what
- 48:06Speaker 1: do you do in places like Seattle or London where
- 48:09Speaker 1: it seems to rain much of the time. How does
- 48:13Speaker 1: that impact the restaurants or is it more regional? Well,
- 48:18Speaker 1: here is the funny thing that when you live in
- 48:21Speaker 1: a climate that's always wet, people shop when it's wet
- 48:25Speaker 1: and shop less when it's sunny because they they want
- 48:30Speaker 1: to be outside. It's it's why the weather impacts on
- 48:33Speaker 1: Tampa and Miami, Florida are so different for the same
- 48:38Speaker 1: weather and you have to say why they're both in Florida.
- 48:42Speaker 1: They're they're both in South Florida. Well, No, Tampa and
- 48:47Speaker 1: Miami have very different demographics. Tampa is a much older
- 48:53Speaker 1: group of people in it than Miami, which is younger.
- 48:56Speaker 1: So when the weather gets nice in Tampa, shopping goes
- 49:00Speaker 1: up because older people are shopping when it's nice. When
- 49:04Speaker 1: the weather gets nice in Miami, it's it's it's much
- 49:09Speaker 1: younger people. They aren't shopping, they're outdoing outdoor activities. So
- 49:13Speaker 1: it really varies by where and when you live. So
- 49:16Speaker 1: you're you're you would say, a wetter area like Seattle.
- 49:21Speaker 1: People in the shop when it rains, They'll go to
- 49:24Speaker 1: restaurants when it rains. It shouldn't really make any exactly.
- 49:27Speaker 1: I have a friend who uh whose company was bought
- 49:30Speaker 1: by Yahoo in the nine nineties, and when I had
- 49:33Speaker 1: asked him about that um some years later, he said,
- 49:37Speaker 1: you know how you adapting to California as a lifelong
- 49:40Speaker 1: New Yorker And his answer was, it took us two
- 49:44Speaker 1: years to unpack. Why did it take you so long
- 49:47Speaker 1: to unpack? Well, we plan on unpacking each weekend, and
- 49:49Speaker 1: each weekend it's nice out, so we would run outside
- 49:52Speaker 1: and do outdoor activities. It took us about two years
- 49:55Speaker 1: to figure out, Oh, it's always nice out, so we're
- 49:58Speaker 1: not gonna miss anything by unpacking. That's the fear. You
- 50:01Speaker 1: unpacking on a Saturday, it rains on a Sunday, you
- 50:04Speaker 1: ruin your whole your whole weekend. So that that was
- 50:07Speaker 1: jeff story was literally took him two years to to unpack. Um,
- 50:12Speaker 1: let's get to some of my favorite questions that we
- 50:15Speaker 1: ask AOL our guests tell us, tell us the most
- 50:19Speaker 1: important thing that people don't know about your background. Well,
- 50:25Speaker 1: I think one of the things that people may or
- 50:28Speaker 1: may not know is that I am a a stutterer
- 50:31Speaker 1: and that uh and and when I was younger, I
- 50:35Speaker 1: pretty much couldn't talk still how old till my mid
- 50:40Speaker 1: late teens, and even through college, I had a lot
- 50:43Speaker 1: of difficulties. Uh So I had to overcome that in
- 50:49Speaker 1: really everything that I do. And I think that when
- 50:53Speaker 1: you have a disability, when you're younger and you are
- 50:58Speaker 1: over and that you are able to overcome that disability,
- 51:02Speaker 1: and it really set you up differently than others. It
- 51:07Speaker 1: gives you a certain fortitude, It gives you certain empathy
- 51:10Speaker 1: maybe towards others. So you're a CEO. You're obviously doing
- 51:15Speaker 1: sales with different companies. How does that presentation factor impact you?
- 51:23Speaker 1: I mean, you you have to be communicating constantly with people.
- 51:27Speaker 1: I have to speak all the time, I have to
- 51:29Speaker 1: speak in front of audiences, and uh, you know, I
- 51:34Speaker 1: just don't I just don't really let it get to me.
- 51:39Speaker 1: So if I think my speech is going off, then
- 51:43Speaker 1: I'll take a deep breath and I'll start again. And
- 51:49Speaker 1: you just get You just get used to plowing through
- 51:53Speaker 1: and doing the best you can. And I do like sales,
- 51:57Speaker 1: so it's not that I just have to do sales,
- 51:59Speaker 1: but I love selling. So I'm a stutterer that loves selling.
- 52:04Speaker 1: Well that that is quite quite fascinating to tell us
- 52:08Speaker 1: about some of your early mentors. You know, I've had
- 52:11Speaker 1: a lot of great people. I've been blessed to know
- 52:14Speaker 1: great people, starting with my mother and father, who are
- 52:18Speaker 1: really still great mentors. My my, my, my, my grandmother, uncle,
- 52:28Speaker 1: and aunt all taught me a lot of things about people, ethics,
- 52:33Speaker 1: had to deal with people. I mean, I grew up
- 52:35Speaker 1: in a household of five, so we were always fighting
- 52:37Speaker 1: for attention and food, uh at a table, and and
- 52:43Speaker 1: in work. I've I've worked with just a lot of
- 52:46Speaker 1: tremendous people. Irving Crisk, who my first company was was with.
- 52:52Speaker 1: I mean working with a World War two guy that
- 52:54Speaker 1: knew Eisenhower and worked with him when I was in
- 52:57Speaker 1: my twenties. Was was really neat. I've had a lot
- 53:01Speaker 1: of people that I've worked with. The who I've hired
- 53:03Speaker 1: have become my mentors, So I I like to think
- 53:07Speaker 1: that I learned from those who I work with as well.
- 53:12Speaker 1: Let's talk about um other and I'm normally if I'm
- 53:17Speaker 1: speaking to an investor, I asked about other investors. But
- 53:21Speaker 1: you're a little difficult to pigeonhole. So what sort of
- 53:26Speaker 1: data analytics people and or weather people influence your approach
- 53:31Speaker 1: to to your business? You know, one of my the
- 53:35Speaker 1: person who who who helped me to get Planets going
- 53:40Speaker 1: in nineties six and raise money is uh Howard Morgan,
- 53:44Speaker 1: who is the co founder of first Round Capital and
- 53:48Speaker 1: has been involved with the Internet really since it's just
- 53:52Speaker 1: since in the seventies, so he's sort of become a legend,
- 53:55Speaker 1: and I was very lucky to have him as a
- 53:57Speaker 1: person that helped me get the company going. Has been
- 54:00Speaker 1: on my board for many years up until a first
- 54:06Speaker 1: round capital and he's still still a guy go to
- 54:13Speaker 1: for advice and just watching people like that, how they
- 54:16Speaker 1: deal with investors, how they raise money, their expectations has
- 54:20Speaker 1: been a great guide to me about how to work
- 54:26Speaker 1: with in in investors. So this is everybody's favorite question.
- 54:32Speaker 1: Tell us about some of your favorite books. They could
- 54:35Speaker 1: be analytics or whether related or not, fiction, non fiction?
- 54:39Speaker 1: What are you reading? What do you like? You know,
- 54:42Speaker 1: the books has sort of evolved since my youth, so
- 54:45Speaker 1: if you you know, if you look at my youth,
- 54:48Speaker 1: I loved Iron Ran the fountain Head Atlas Shrug. I
- 54:54Speaker 1: love reading about history. The People Disdiscovery of Freedom by
- 55:02Speaker 1: or by rose A. Wild. It was a great book
- 55:06Speaker 1: I read early on. You know, recently, I just read
- 55:12Speaker 1: a great book by Peters and On on Accidental Superpower,
- 55:18Speaker 1: and it talks about the US and why why we
- 55:21Speaker 1: are the way we are. So history people is really
- 55:24Speaker 1: a love of mine to read. And I think that
- 55:27Speaker 1: goes into the to the climate area too, because climate
- 55:31Speaker 1: is part of what makes history warming, cooling, drought. I
- 55:36Speaker 1: mean that is what has driven mankind and civilization and
- 55:40Speaker 1: war is very much to do with how climate drives people.
- 55:48Speaker 1: There's a reason why there's there's a lot of shiites
- 55:51Speaker 1: in a South Iraq, it's because of the drought cycle
- 55:57Speaker 1: over thousands of years. When there's drought up in the
- 56:00Speaker 1: the northern plains of Persia Iran, you know, it drives
- 56:04Speaker 1: people down to the lower delta of the euphrates where
- 56:09Speaker 1: there's lots of order and food. So just little things
- 56:13Speaker 1: like that. Understanding climate allows you to answer part of
- 56:17Speaker 1: the why of civilization, people and the nations. That's quite interesting.
- 56:24Speaker 1: Um So since you launched planets over twenty years ago,
- 56:29Speaker 1: what's changed in the industry. What's the key element that
- 56:34Speaker 1: has altered how you approach this business. Well, there are
- 56:38Speaker 1: several key changes. Uh. When I started, whether data had
- 56:44Speaker 1: a lot of of worth. Today it has very little
- 56:50Speaker 1: UH value because it's become a comodity product, meaning that
- 56:56Speaker 1: anyone can get as much weather data as they want.
- 57:00Speaker 1: UH that very easily. In the In the States, weather
- 57:06Speaker 1: data is a free it's paid for by the taxpayers.
- 57:09Speaker 1: So our ability to access that has become very easy. UH. Analytics,
- 57:16Speaker 1: the strides and the ability to analyze huge amounts of
- 57:20Speaker 1: data have been revolutionary in just the last twenty years.
- 57:24Speaker 1: And and that's why for me. I'm as excited, if
- 57:28Speaker 1: not more excited than when we started playing analytics twenty
- 57:31Speaker 1: years ago, because the analytics really allows us to full
- 57:37Speaker 1: fulfill the mission that we started with in ways that
- 57:41Speaker 1: we couldn't even dream of even a several years ago.
- 57:44Speaker 1: So that really leads into the next question, what what
- 57:47Speaker 1: are the next major shifts? Is it all technology or
- 57:52Speaker 1: what what is going to change going forward? Well, for us, uh,
- 57:59Speaker 1: the the certainly the technology cloud computing provides us the
- 58:06Speaker 1: ability to what I call weather eyes the entire business world.
- 58:10Speaker 1: So we now have the world as our oyster of
- 58:15Speaker 1: which to play in, which we didn't a few years ago.
- 58:18Speaker 1: So our ability to grow at scale with a single
- 58:24Speaker 1: analytics engine and analyze any company anywhere is now upon us.
- 58:31Speaker 1: So we have an incredible opportunity to not only change
- 58:34Speaker 1: our company, but to change the entire world how it
- 58:38Speaker 1: uses and brings in weather and climate. So that's pretty
- 58:43Speaker 1: exciting because you don't get those opportunities to make that
- 58:46Speaker 1: big of an impact as we now can do. Uh,
- 58:52Speaker 1: There's there's certainly lots of other changes that take place
- 58:56Speaker 1: out outside of our little part of the world, but
- 58:58Speaker 1: for us, that's as big as it gets. Well to
- 59:01Speaker 1: whether it is all of business for sure, Um tell
- 59:05Speaker 1: us about a time you failed and what you learned
- 59:07Speaker 1: from the experience. Well, uh, you know, we all failed
- 59:13Speaker 1: many times, and it's uh, you know, the key is
- 59:16Speaker 1: to get up off the ground, shake it off, and
- 59:19Speaker 1: just keep walking ahead. I I remember, uh, after Night eleven,
- 59:25Speaker 1: we had raised almost a little less than a year before,
- 59:30Speaker 1: a lot of venture money, and we had hired a
- 59:33Speaker 1: lot of people, and we were gearing up to really
- 59:38Speaker 1: break open. And then and Not eleven happened and the
- 59:44Speaker 1: world stopped. And it's sort of it was pretty obvious
- 59:51Speaker 1: that the spend that we had was not going to
- 59:54Speaker 1: match our our our growth, and that at some point
- 59:59Speaker 1: down the road, about a year down the road, that
- 1:00:00Speaker 1: we would run the money. So I went back to
- 1:00:02Speaker 1: my board and I said, we need to really cut
- 1:00:07Speaker 1: our spend a lot, and we need to look at
- 1:00:11Speaker 1: a different world than when we started a year ago.
- 1:00:15Speaker 1: Part of my board so that's great, And part of
- 1:00:18Speaker 1: my board wanted to fire me because they said, we
- 1:00:22Speaker 1: didn't put money into Planalytics for you to cut spending.
- 1:00:27Speaker 1: We expect you to spend. And it was a real
- 1:00:30Speaker 1: fight and a real lesson, and I basically said, look,
- 1:00:35Speaker 1: if you want to fire me, then fire me. But
- 1:00:38Speaker 1: this is what I think and this is what I'm recommending,
- 1:00:41Speaker 1: and more of my board agreed, many agreed with me
- 1:00:46Speaker 1: than didn't, and we ended up taking the company down
- 1:00:50Speaker 1: to about half of our spend, so we put major
- 1:00:53Speaker 1: cuts and were able to really make it through the
- 1:00:57Speaker 1: downturn that lasted a few years. What do you do
- 1:01:02Speaker 1: to keep mentally and or physically fit outside of the office.
- 1:01:07Speaker 1: What do you do for relaxation or enjoyment? Well, I
- 1:01:11Speaker 1: have an exercise routine that can travel, so anything I
- 1:01:16Speaker 1: can do on the floor to exercise works for me.
- 1:01:19Speaker 1: So just push up, sit up, stretches, uh, anything like that,
- 1:01:23Speaker 1: walking stairs, I found it. If I have to go
- 1:01:27Speaker 1: to a gym that I don't go. So I have
- 1:01:30Speaker 1: a routine I do. As far as relaxation, I had
- 1:01:34Speaker 1: a spending time in my life my kids, especially my
- 1:01:40Speaker 1: five year old daughter, which you know, nothing is more
- 1:01:42Speaker 1: fun than a five year old girl. Um. What sort
- 1:01:47Speaker 1: of advice would you give to millennials or someone just
- 1:01:50Speaker 1: starting out their career who want to go into some
- 1:01:54Speaker 1: form of data analytics, consulting, or anything involving weather. Well,
- 1:02:03Speaker 1: I would thinks if if I could just go broader
- 1:02:06Speaker 1: a little bit. Uh, you know, the first advice that
- 1:02:11Speaker 1: I would give them is make sure you love what
- 1:02:14Speaker 1: you're doing. You know, life is short, and uh, whatever
- 1:02:19Speaker 1: you do, you better love it. And it doesn't matter
- 1:02:22Speaker 1: what you're paid. Yes, it helps to be paid a lot,
- 1:02:25Speaker 1: but the more important thing is to be happy. Uh.
- 1:02:29Speaker 1: You know. Another thing that I would say is is
- 1:02:34Speaker 1: to uh, you know, treat treat others as you want
- 1:02:39Speaker 1: to be treated. So as you know it says in
- 1:02:42Speaker 1: the good book Love Love Viticus, you know, love your
- 1:02:48Speaker 1: fellow as yourself. So you know, treat others well and
- 1:02:53Speaker 1: expect to be treated well, and to try to do
- 1:02:58Speaker 1: things that are going to help help the people. Uh
- 1:03:02Speaker 1: you know. I I also think that I also think
- 1:03:08Speaker 1: that when you're looking at uh what you want to
- 1:03:12Speaker 1: do and where you want to do it, the important
- 1:03:18Speaker 1: thing is to surround yourself with a happy, positive people.
- 1:03:24Speaker 1: So and it's not that we shouldn't try to help
- 1:03:27Speaker 1: those who are down in our luck, but there are
- 1:03:29Speaker 1: people that are just not positive. And I find that, uh,
- 1:03:34Speaker 1: I'm much better off if I hire positive people. If
- 1:03:38Speaker 1: you know, if I'm with positive people, because they're always
- 1:03:40Speaker 1: a lift. I like that answer, Um, and tell me
- 1:03:45Speaker 1: for our final question, what is it that you know
- 1:03:48Speaker 1: about whether analytics as a business today that you wish
- 1:03:53Speaker 1: you knew twenty years ago when you were starting out. Well,
- 1:03:58Speaker 1: I'm glad I didn't know how hard it would be
- 1:04:00Speaker 1: to make a market because market making is definitely hard.
- 1:04:06Speaker 1: It's also the most most exciting thing that one can
- 1:04:10Speaker 1: do to to educate people, change the way they think,
- 1:04:15Speaker 1: and to provide huge value. So it's not so much
- 1:04:19Speaker 1: what I wish I knew it. It's it's more about
- 1:04:23Speaker 1: what I've learned, Because if I knew how hard it
- 1:04:25Speaker 1: would be, you would you do what I have still
- 1:04:29Speaker 1: done it? I think I would, but I have to
- 1:04:35Speaker 1: measure that against the benefits I've gotten from really learning
- 1:04:40Speaker 1: and all the great people that I've met in doing it,
- 1:04:44Speaker 1: and more importantly, taking something as a morphous is weather
- 1:04:50Speaker 1: and suddenly putting it into a major company systems that
- 1:04:54Speaker 1: they're using it every day, planning with every day. That's
- 1:04:57Speaker 1: what really gets our juice is going quite quite fascinating.
- 1:05:02Speaker 1: We have been speaking to Fred Fox. He is the
- 1:05:05Speaker 1: founder and CEO of Planalytics. If you enjoy this conversation.
- 1:05:10Speaker 1: Be sure to look up or down a few inches
- 1:05:13Speaker 1: on Apple iTunes, where you can see any of the
- 1:05:16Speaker 1: prior hundred and fifty or so previous podcasts. I would
- 1:05:21Speaker 1: be remiss if I did not thank all the people
- 1:05:23Speaker 1: who helped put this podcast together. Medina Partwana is our
- 1:05:28Speaker 1: recording and audio engineer, who makes me sound far better
- 1:05:31Speaker 1: than I actually am in real life. Taylor Riggs is
- 1:05:34Speaker 1: our producer and booker. Michael bat Nick is the head
- 1:05:38Speaker 1: of research. We love your comments, feedback, end suggestions right
- 1:05:43Speaker 1: to us at m IB podcast at Bloomberg dot net.
- 1:05:47Speaker 1: I'm Barry Ritults. You've been listening to Masters in Business
- 1:05:50Speaker 1: on Bloomberg Radio