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Latest / Spokes & Strategy: Marketing the Bicycle

Ep. 6: Jake Munroe – From Navy Intelligence to Bike Shop Community Builder

In this episode, Brandon and Chris sit down with Jake Munroe, owner of Munroe Velo in Topsfield, MA, one of the most community-driven, fast-growing shops on the North Shore. Jake’s journey is anything but typical: childhood race-scene roots, years in Naval Intelligence, cybersecurity sales at IBM… and then a full pivot into bike shop ownership.

Jake opens up about what he learned from those past lives, why trust is the shop’s real engine, and how leaning into data has fueled 50–60% year-over-year growth. He also shares how his gravel rides, goofy event ideas, and a deep commitment to…

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