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ADVANCED PEST SOLUTIONS · One on One With a Professional

• 0:03
  Speaker 1: Good morning, good money, good morning, and welcome, welcome, welcome.
• 0:06
  Speaker 1: It is time now for one on one and with
• 0:08
  Speaker 1: the pro and we're talking to our friends with Advanced
• 0:11
  Speaker 1: Pants Solutions Quin.
• 0:12
  Speaker 2: And you brought a friend.
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  Speaker 3: Yeah, she's maybe she may be a little more than
• 0:15
  Speaker 3: a friend.
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  Speaker 2: She's introduction.
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  Speaker 4: Yeah, I've been together for forty two years now forty three.
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  Speaker 2: That's good.
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  Speaker 3: Starting my wife dom, Hi, how you doing. Yeah, she
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  Speaker 3: actually has a license as well, and she goes and
• 0:26
  Speaker 3: does it as well, and she does books.
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  Speaker 4: And so I thought, you know, George's not here, so
• 0:30
  Speaker 4: I thought i'd throw her under the bus.
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  Speaker 2: Oh. Nothing says love like to seeing the bus gover
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  Speaker 2: over you. You know. So, how do you like being
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  Speaker 2: in the bug business?
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  Speaker 5: Oh, it's wonderful. It's been a it's been a wonderful
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  Speaker 5: living and it's we do so much service for everybody,
• 0:45
  Speaker 5: for so many customers, and it's kind of like an industry.
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  Speaker 2: Well yeah, because that look of relief has got to
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  Speaker 2: be rewarding. When you said, you know, the bugs be going.
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  Speaker 5: Being a problem, you're taking care of that problem.
• 0:58
  Speaker 2: There you go, solution.
• 1:00
  Speaker 1: That's why you're called advanced bets solumptions, because if you
• 1:04
  Speaker 1: got a problem. We've got a solution. We've got a
• 1:07
  Speaker 1: lot of water. And that's an understatement, right, how's that
• 1:11
  Speaker 1: been for business?
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  Speaker 4: You know, it's we live in Kopan, so we just
• 1:15
  Speaker 4: got we just got electric last night.
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  Speaker 3: We have no water still. So right now, there'll be
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  Speaker 3: a lot of bugs.
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  Speaker 4: There'll be a lot of stuff moving around.
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  Speaker 3: Just due to all the water, a lot of a
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  Speaker 3: lot of water.
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  Speaker 4: We're going to have houses, So you get mow crickets,
• 1:32
  Speaker 4: you get roaches they call water bugs. They're black roaches.
• 1:36
  Speaker 4: They'll be coming in and you know, just forces stuff
• 1:39
  Speaker 4: to come in the house more.
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  Speaker 1: Sometimes you get wildlife getting displaced and finding maybe your
• 1:44
  Speaker 1: home their new home.
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  Speaker 4: Yeah, I mean, we don't have a license for wildlife,
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  Speaker 4: but it's a whole different license. But yeah, I mean,
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  Speaker 4: we actually have a house that actually was going to
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  Speaker 4: do this morning and she had Soffitt's that had big
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  Speaker 4: openings and she had mice in the attic. So I said,
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  Speaker 4: you've got to fix those holes before.
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  Speaker 2: You can get it. It does a lot of goods,
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  Speaker 2: so understood.
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  Speaker 1: But I imagine the phone's been a ring and once
• 2:07
  Speaker 1: the electricity got.
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  Speaker 3: Back going, I call it seven forty this morning so.
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  Speaker 2: There you go.
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  Speaker 1: You get filling out the calendar already, July is just
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  Speaker 1: about to fill up.
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  Speaker 2: I beg yeah, goysh Yeah.
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  Speaker 1: Well, the thing is, when we talk about solutions, we
• 2:24
  Speaker 1: talk about taking care of a problem that maybe some
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  Speaker 1: people might feel embarrassed about. Yeah, but the thing is
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  Speaker 1: bugs come into your house. That happens to every home
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  Speaker 1: in the world where you live.
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  Speaker 4: And you know, the whole deal with with doing pest
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  Speaker 4: control on a monthly basis is, so you have a
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  Speaker 4: program keeping from coming in ye bury around the house. Well,
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  Speaker 4: you know, we've got houses that are multiman dollar houses
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  Speaker 4: and golf golf courses. And I will say this, people
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  Speaker 4: get embarrassed because of bed bugs especially, And I went
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  Speaker 4: to houses that again high end houses and have bed bugs.
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  Speaker 4: You get them from a variety of places exactly. And
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  Speaker 4: the roaches are the same way. People don't want to
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  Speaker 4: talk about it, and you've got to be proactive where
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  Speaker 4: they just keep getting worse.
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  Speaker 2: They could win, yeah, and they do sometimes and they do.
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  Speaker 1: And that's where we put it into it. We say, look, buddy,
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  Speaker 1: you got to go somewhace else. And now the thing
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  Speaker 1: with the bed bugs, those can be transported by anyone
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  Speaker 1: anything at any time.
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  Speaker 3: From my understanding, Yeah, they mainly are with people.
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  Speaker 4: I mean roaches are kind of like that too, But
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  Speaker 4: you know you I always try to ask people, how
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  Speaker 4: do you think you got them? Make them think, because
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  Speaker 4: a lot of times you'll have a family member or
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  Speaker 4: a friend that has them.
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  Speaker 3: But doesn't again go back to it.
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  Speaker 4: Well, or they'll be embarrassed to tell you both both
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  Speaker 4: go back to what you just said, so they don't
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  Speaker 4: realize that now they've infested somebody else's house.
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  Speaker 3: And that happens.
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  Speaker 4: We did a church one time and the person had
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  Speaker 4: bedbug crawling on it, and so we had.
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  Speaker 3: To do the whole church.
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  Speaker 2: Oh boy.
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  Speaker 4: So you know you get them, you can get them
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  Speaker 4: at restaurants, movie theaters.
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  Speaker 2: Wherever people congress exactly exactly. So this is one of these.
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  Speaker 1: Things you're never going to find permanent, but you're going
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  Speaker 1: to have a solution to keep it control.
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  Speaker 4: Well, the funny thing with bed bugs is bedbug the roaches.
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  Speaker 4: For sure, you have to eliminate every one of them
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  Speaker 4: you have in the house. You have to because you
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  Speaker 4: can't have a few, because you still have.
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  Speaker 2: A bunch a bed bug multiply so quickly, so.
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  Speaker 3: A female bedbug breeds one time and has.
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  Speaker 4: Babies every day forever. She doesn't have to breed again
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  Speaker 4: to have eggs, to lay eggs. So one female bedbug
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  Speaker 4: in your house and you've got a problem.
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  Speaker 2: Got a million just like that.
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  Speaker 4: Yeah, So it doesn't take long to have a problem.
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  Speaker 4: And there's so many. You know, you can get on
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  Speaker 4: the internet and find all kinds of information and some's
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  Speaker 4: good and some a little bogus, you know.
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  Speaker 1: So now we don't deal in bogus folks, right, right,
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  Speaker 1: So you've been at this for a long time. You
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  Speaker 1: started with a kind of a big corporation, right, and
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  Speaker 1: you decided that maybe the hometown field would be the best.
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  Speaker 5: Right, right.
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  Speaker 4: I started in nineteen ninety eight, found out it was
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  Speaker 4: kind of a niche. It was kind of you have
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  Speaker 4: to be good with people getting rid of the bugs
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  Speaker 4: as well. I was trained really well, And it's just
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  Speaker 4: I enjoy meeting new people, seeing new people and taking
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  Speaker 4: care of problems.
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  Speaker 3: And like Tori, that was just on. She's one of
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  Speaker 3: my customers.
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  Speaker 4: I mean, he is funny because she doesn't like chemicals,
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  Speaker 4: which we don't do much on the inside. But she
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  Speaker 4: doesn't like scorpions either. And she had she got bid
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  Speaker 4: by escort stung by a scorpions.
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  Speaker 1: So once you get that, by god, you remember that
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  Speaker 1: the priority.
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  Speaker 4: The priority changes when you start getting stung by scorpions.
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  Speaker 3: And so we'll do it in the spring. We don't
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  Speaker 3: do service agreements, so we'll do it as soon as.
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  Speaker 4: She calls, and we'll do it usually still fall, and
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  Speaker 4: then we'll we'll cancel it well next year.
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  Speaker 3: So we have a flexible program like that.
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  Speaker 2: How is that on the box? And makes it a
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  Speaker 2: little easier for everybody, doesn't it?
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  Speaker 5: Yes, it does.
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  Speaker 1: And once again it goes back to that hometown, small
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  Speaker 1: town trust relationship of things that we do called business.
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  Speaker 1: Now in business business everything is right and lawyers and
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  Speaker 1: everything else around here, handshaking a promise yes, and and
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  Speaker 1: the follow through is all it really takes. And boy,
• 6:33
  Speaker 1: I tell you what, you guys forgot the name for
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  Speaker 1: follow through, that's for sure.
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  Speaker 2: Yeah. That's got to feel good. Yeah, it's hard earned,
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  Speaker 2: but feel good. It has been.
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  Speaker 4: You know, we've been it's been a few years to
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  Speaker 4: get to where we are. We did one best of
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  Speaker 4: Boardersville this year here at the radio station.
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  Speaker 1: Yeah, that's right, and congratulations again that it would be
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  Speaker 1: kind of fun, wasn't it.
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  Speaker 4: It was pretty exciting, and I didn't I know that
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  Speaker 4: some people that do it and they make a bunch
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  Speaker 4: of phone calls, and I didn't do that. I thought,
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  Speaker 4: you know, if I win, I win. If I don't, don't,
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  Speaker 4: And I kind of was a little pleasantly surprised. I
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  Speaker 4: guess it's important. I'm not I'm not the biggest company
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  Speaker 4: in town by any means, but I have pretty lower customers.
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  Speaker 3: I have some great customers. So thanks everyone devoted.
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  Speaker 2: For me, y, you know. And the thing is, you know,
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  Speaker 2: people judge you on your service.
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  Speaker 1: They judge you on the on the product that you produce,
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  Speaker 1: and of course the solutions you provide. And folks, that's
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  Speaker 1: why they call themselves advanced pest solutions because they have
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  Speaker 1: the solution.
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  Speaker 2: And you did your homework on that one when you
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  Speaker 2: came up.
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  Speaker 3: Well, I thought for a while about what I was
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  Speaker 3: going to start. It's pretty good at marketing, so it's you.
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  Speaker 4: Need to build a relationship, the relationship with that solution
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  Speaker 4: without fixing the problem. It doesn't it doesn't work loose people.
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  Speaker 4: So you still have to take care of the problem,
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  Speaker 4: but follow through. Baby, But you got to follow through,
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  Speaker 4: like trying to call people after you do the service,
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  Speaker 4: make sure everything's okay, and just you know, kind of
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  Speaker 4: go to live by the golden rule, which probably there's
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  Speaker 4: certain age group people don't even know what the golden
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  Speaker 4: rule is, which is do as to others.
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  Speaker 3: That you have them doing to you. You know, if
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  Speaker 3: you treat people the way you want to be treated,
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  Speaker 3: it'll come back to you.
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  Speaker 2: World's a great place when that happens.
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  Speaker 4: Yeah, that's how we should live, but it's doesn't seem
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  Speaker 4: to always be that way.
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  Speaker 1: No, no, no, By the way, how do we get
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  Speaker 1: a hold of you? Because I know there are folks
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  Speaker 1: who are just now getting there. Some of them are
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  Speaker 1: getting their electricity back, right, they're noticing a few things, right,
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  Speaker 1: So if they're noticing things for.
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  Speaker 2: Which you have a solution, how do we get a
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  Speaker 2: hold of it.
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  Speaker 4: So you can give us a call at nine one
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  Speaker 4: eight four four zero eight seven nine seven.
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  Speaker 2: That'll be our number.
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  Speaker 4: If we can't get to the phone, we'll call you
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  Speaker 4: right back. Between the phone ringing. I've got two phones,
• 8:49
  Speaker 4: and there's sometimes they're both ringing at once and I'm pulling.
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  Speaker 3: My hair out. So if I'm bald next time you
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  Speaker 3: see me that that's fin.
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  Speaker 2: We never know because the hat never come somewhere.
• 9:00
  Speaker 4: And then you can still and then you can go
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  Speaker 4: to either Roachreaper dot com or a pass solution dot
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  Speaker 4: com and we have a pretty nice website. You can
• 9:10
  Speaker 4: go there and contacts us. You can have people contact
• 9:14
  Speaker 4: me through Facebook. You can find us on Facebook. But
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  Speaker 4: there's a lot of different ways, and like I say,
• 9:19
  Speaker 4: we try to work you in as quickly as possible.
• 9:22
  Speaker 4: Like when we were bombarded. I have hired Jordan, which
• 9:26
  Speaker 4: was here last month. So Jordan is doing the route
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  Speaker 4: and I'm doing the new services and stuff that comes up,
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  Speaker 4: so we have a more flexible schedule.
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  Speaker 1: Well that's great now that you got a little addition
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  Speaker 1: to the family right that you didn't have to you know,
• 9:40
  Speaker 1: put through college right exactly. That makes things a little
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  Speaker 1: bit easier on getting folks where they need to.
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  Speaker 2: Be a doesn't it.
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  Speaker 5: Jordan's a great guy.
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  Speaker 4: He worked at another for another big corporation, and he
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  Speaker 4: went to school. He's done it for almost a year
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  Speaker 4: by himself.
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  Speaker 3: And when when he first came up and talked to me, it's.
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  Speaker 4: Like I knew what he was wearing some knew the
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  Speaker 4: company worked for, and he just kind of naturally talked,
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  Speaker 4: and you know, that's that's a gift. Either you have
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  Speaker 4: that ability, you don't when you walk in someone's house,
• 10:13
  Speaker 4: either you're comfortable with him or you're not. And so
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  Speaker 4: it was really important to me to find someone really
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  Speaker 4: very well trained, very good with people, and it was
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  Speaker 4: service oriented. And in seven months of him helping me,
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  Speaker 4: I've not lost one customer whatsoever.
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  Speaker 3: Due to him.
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  Speaker 4: Probably I've gained a lot, but he's he's done a
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  Speaker 4: really good job. But it's you know, it's it's quite
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  Speaker 4: a transition to go from running your route to having
• 10:40
  Speaker 4: to manage and and I'm not getting to see my
• 10:43
  Speaker 4: customers as much as I wanted to.
• 10:45
  Speaker 3: So that's a little bit of a you know, a
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  Speaker 3: little bit difficult for me.
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  Speaker 5: We need to work on that a little bit. We
• 10:50
  Speaker 5: need to go see some people.
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  Speaker 1: Yeah, to pace time and reassurance is so very, very
• 10:57
  Speaker 1: very important.
• 10:58
  Speaker 3: And you build personal relationships about their kids.
• 11:01
  Speaker 4: You know, there's a girl family that's on my website
• 11:05
  Speaker 4: and I just asked her to take a picture, and
• 11:08
  Speaker 4: you know, she's got two babies now, and we've just
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  Speaker 4: become pretty tight, pretty tight friends.
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  Speaker 2: Well, that's really nice. You know.
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  Speaker 1: The thing is, hometown business never goes out of style,
• 11:21
  Speaker 1: and when you do local, you do wonders.
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  Speaker 2: You do wonders for everybody.
• 11:25
  Speaker 1: And you know the value of doing locals that you
• 11:28
  Speaker 1: know you're going to be here, You're going to be
• 11:29
  Speaker 1: here the next day, you're going to be here the
• 11:31
  Speaker 1: next week, you're going to be here the next year.
• 11:33
  Speaker 1: And we need to make sure that our local businesses
• 11:37
  Speaker 1: are that way, the money stays.
• 11:38
  Speaker 2: Here right in our area. It gets reused again and
• 11:42
  Speaker 2: again in this area.
• 11:43
  Speaker 1: It's a it's great for the economy, but it's also
• 11:46
  Speaker 1: good for the heart too, because when you put paces
• 11:48
  Speaker 1: with names and everything else like that, you just sleep
• 11:51
  Speaker 1: a little bit better.
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  Speaker 4: Right, And kind of speaking about that, I mean this
• 11:55
  Speaker 4: is kind of a shout out.
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  Speaker 3: So I do the Journey home.
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  Speaker 4: My dad passed away and he was two years ago,
• 12:01
  Speaker 4: and you know, there's such an incredible place it is,
• 12:04
  Speaker 4: so I started doing that. I charged some, but I
• 12:07
  Speaker 4: don't charge what I typically would. And they have a
• 12:10
  Speaker 4: fundraiser coming up, you know. So it's it's really amazing
• 12:15
  Speaker 4: to be able to help people that help people, And
• 12:17
  Speaker 4: that's if anyone doesn't know, look into it.
• 12:20
  Speaker 3: It's an amazing place that helps a lot of people
• 12:23
  Speaker 3: in a bad, bad time.
• 12:24
  Speaker 2: Yeah.
• 12:25
  Speaker 1: It probably their most vulnerable. Yeah, and you know, we
• 12:30
  Speaker 1: know what the journey home is for. But you got
• 12:33
  Speaker 1: to think of the people who are around, the people
• 12:35
  Speaker 1: that are serving, right, and it's the families, and they're
• 12:38
  Speaker 1: so much They not.
• 12:39
  Speaker 4: Only just put the people up, they actually fix some breakfast,
• 12:42
  Speaker 4: will fix some dinners. They have a fool of stock kitchen.
• 12:45
  Speaker 4: They can come in and just fix their own food.
• 12:47
  Speaker 4: It's it's an amazing, amazing place and there's no charge.
• 12:50
  Speaker 4: It's just a place to come so that you know,
• 12:54
  Speaker 4: like my situation was, my mother was wore out. It
• 12:58
  Speaker 4: gave her a chance to be with the why for
• 13:00
  Speaker 4: rather than the nurse. It's a difficult, it's a tough situation.
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  Speaker 2: To go through.
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  Speaker 1: And uh, believe me, folks, Uh, those of us who
• 13:08
  Speaker 1: were the age where we've been through it. Right, just
• 13:11
  Speaker 1: just take our word for it, Okay, you don't research
• 13:14
  Speaker 1: too hard, right, it's uh it's hard on the heart,
• 13:17
  Speaker 1: it's hard on everything, right, And thank you for helping
• 13:20
  Speaker 1: them out.
• 13:21
  Speaker 2: I want to Betty in the community.
• 13:24
  Speaker 4: I think I was I feel blessed to be able
• 13:27
  Speaker 4: to help them, to be able to you know, they
• 13:29
  Speaker 4: had they had a lot of a lot of issues
• 13:31
  Speaker 4: when I started, and we pretty much eliminated all of them.
• 13:35
  Speaker 1: Out there, way out there on the prairie right right
• 13:39
  Speaker 1: the prairie between two towns.
• 13:40
  Speaker 3: That had a few mice and rats. I had a
• 13:43
  Speaker 3: rat when I first came.
• 13:44
  Speaker 4: When I first when I my dad was there, there
• 13:48
  Speaker 4: were some of the people that worked there were freaked out.
• 13:50
  Speaker 3: So I knew there was a need at that time,
• 13:52
  Speaker 3: and we just kind of went from there.
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  Speaker 2: It didn't help out. You know, it's an old house,
• 13:56
  Speaker 2: but by golly, got a lot of love left in Yeah, yeah,
• 14:00
  Speaker 2: it is. How can what's the phone number we can reach.
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  Speaker 4: It so again, you can call us at nine one
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  Speaker 4: eight four four zero eight seven nine seven, and my
• 14:09
  Speaker 4: name's Quintin. This is Don and we would love to
• 14:13
  Speaker 4: help you. You just call and ask us any questions
• 14:15
  Speaker 4: if you have questions about something. Sometimes that's peace of
• 14:18
  Speaker 4: mind is a big thing.
• 14:19
  Speaker 1: It sure is, it sure is. And it's always nice
• 14:22
  Speaker 1: to know that you're doing work, doing business.
• 14:24
  Speaker 2: With neighbors and friends.
• 14:25
  Speaker 1: All Right, I want thank you both for coming in
• 14:27
  Speaker 1: here today and spending some time with us. I know
• 14:30
  Speaker 1: that you're about to.
• 14:31
  Speaker 2: Be very, very busy.
• 14:34
  Speaker 1: Right as soon as the lights come on, folks are
• 14:36
  Speaker 1: gonna find out they ain't gonna need to call advance
• 14:40
  Speaker 1: past solutions, and of course being on one on one
• 14:43
  Speaker 1: with the pro today. I appreciate you being here