Ep. 11 - 1 800 Pplumber+Air

Franchise Focus Podcast · Jun 15, 2025 · 41m

Summary

In this conversation, Peter Kourounis, Chief Growth Officer of 1-800-Plumber +Air, shares insights into the franchising world, particularly in the home services sector. He discusses his journey from franchisee to franchisor, the importance of balancing multiple roles, and the key attributes that make a successful franchise candidate. Peter emphasizes the significance of leadership, customer service, and the use of technology in enhancing business operations. He also addresses challenges in technician recruitment and retention, highlighting the need for a supportive work environment…