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The $800 Service Call That Taught Him a Big Lesson | Jack Harris of Best Plumbing Heating & Air
What does it take to build a customer-focused home service company in a rural market?
In this episode of The Home Service Heartbeat Podcast, Joe Crisara sits down with Jack Harris, General Manager of Best Plumbing, Heating & Air, serving the Western Nebraska Panhandle.
Jack shares how he transitioned into the home service industry, how Best Services navigated COVID, and the leadership lessons that have helped the company build a culture focused on people, service, and continuous improvement.
You'll learn:
✅ How Jack went from a background in carpentry and remodeling to leading a home service…
The skinny
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