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291: Practicing Active Empathy in Sales -with Jeremy Todd
What is empathy?
"Empathy is as simple as two things...
You've got to understand about empathy. Number one, empathy is really just curiosity; it is a desire to understand and seek out.
The second part of empathy is tha you are not empathetic towards positions or belief systems - you are empathetic towards people.
And so empathy is something that you show to a person. And it is essentially a curiosity about that person showing genuine interest and curiosity in that person." - Jeremy Todd
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The skinny
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