Latest / Service MVP Sales Training Podcast with Joe Crisara
Why Technicians Diagnose Equipment But Miss the Client
"The streets are littered with people who know the technical part completely, but they never knew how to communicate the people part — and they wound up being a future ex-employee."
In this episode of the Service MVP Podcast, Joe and Chris explain why trade schools spend years on the technical side and zero hours on the human side — and why that imbalance is quietly costing companies their best people.
What You'll Learn:
✅ Why trade school never teaches "people skills"
✅ The two fears every technician carries
✅ What happens when neither skill is trained
✅ The 4-step technical + people…
The skinny
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