Latest / NO FILTER / He Put _Batman_ on His Job Application... Twice _ EP 9

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He Put _Batman_ on His Job Application... Twice _ EP 9 · NO FILTER

• 0:00
  Speaker 1: This is The Bad Hire, the show where epic hiring
• 0:03
  Speaker 1: failures and remarkable wins fuel better hiring. I'm your host,
• 0:07
  Speaker 1: Ken Monroe, and each week we dive into real-life stories
• 0:10
  Speaker 1: with HR pros, recruiters, and leaders who've seen it all.
• 0:14
  Speaker 2: Because let's face it, everyone remembers The Bad Hire.
• 0:18
  Speaker 3: The Bad Hire.
• 0:28
  Speaker 1: Hey, welcome to The Bad Hire. We've got another episode
• 0:30
  Speaker 1: coming up, and I'm with Nathan and with Dallin Wortham.
• 0:34
  Speaker 1: He's the founder and CEO of Charter Connect. Happy to
• 0:37
  Speaker 1: have you, brother.
• 0:37
  Speaker 3: Oh, it's great to be here. I'm so stoked. This
• 0:41
  Speaker 3: is going to be fun.
• 0:42
  Speaker 1: Yeah. Yeah. So tell me a little bit about Charter Connect.
• 0:44
  Speaker 1: I wanted to let people understand what you do. The
• 0:47
  Speaker 1: reason I love it, you're a CEO, and you're hiring people.
• 0:50
  Speaker 1: You've got a growing company, and so you've got that. Yeah.
• 0:54
  Speaker 1: Maybe you have a story of your own, but I
• 0:55
  Speaker 1: know you've had a long career, too, you could talk about.
• 0:57
  Speaker 1: So what's up? Tell me about Charter Connect.
• 0:59
  Speaker 3: Yeah, so I was an airline pilot. And to become
• 1:03
  Speaker 3: an airline pilot, I worked at a market agency to
• 1:06
  Speaker 3: help clients grow their company. And one of our clients
• 1:10
  Speaker 3: was a charter school. And it went really well. They
• 1:13
  Speaker 3: kind of word of mouth, told their friends. And pretty
• 1:16
  Speaker 3: soon I had, you know, dozens of charter schools wanting
• 1:19
  Speaker 3: me to help with them. with their marketing. And so
• 1:22
  Speaker 3: I stopped flying and I started a business, had no
• 1:25
  Speaker 3: idea how to do anything in regards to running a
• 1:28
  Speaker 3: business and made a ton of mistakes along the way.
• 1:31
  Speaker 3: But it's been a big blessing, a good experience. And
• 1:35
  Speaker 3: here we are now with hopefully a little bit more
• 1:37
  Speaker 3: knowledge than I had five years ago when I started it.
• 1:40
  Speaker 1: Yeah, that's kind of a crazy path from Airline pilot
• 1:43
  Speaker 1: to entrepreneur.
• 1:44
  Speaker 3: Yeah, it's been drinking through a fire hose.
• 1:47
  Speaker 1: You're in business with your brother, maybe, right?
• 1:48
  Speaker 3: Yeah, I have a twin brother that looks pretty much
• 1:50
  Speaker 3: just like me. If I take off my glasses, it's
• 1:53
  Speaker 3: like you can't tell.
• 1:54
  Speaker 2: Really?
• 1:54
  Speaker 3: And so now I'm Sean, and now I'm Dallin again.
• 1:57
  Speaker 1: Okay, I didn't know that. I mean, I knew it
• 2:00
  Speaker 1: was your brother. I don't think I knew it was
• 2:01
  Speaker 1: your twin.
• 2:02
  Speaker 3: Yeah, so if you want a cameo, I'll just... Yeah,
• 2:05
  Speaker 3: so it's been really good having someone to be able
• 2:08
  Speaker 3: to ride the battle with.
• 2:10
  Speaker 1: Yeah, for sure. That's awesome. So you know what we
• 2:13
  Speaker 1: do here? We started the Bad Hire. I just love
• 2:16
  Speaker 1: the idea of every time I'm hanging around with talent
• 2:20
  Speaker 1: acquisition pros and recruiters and stuff, when we're just chopping
• 2:25
  Speaker 1: it up, it almost always turns to guys telling funny stories,
• 2:30
  Speaker 1: just about interview blowups or somebody showed up crazy on
• 2:34
  Speaker 1: the first day or meltdown later. And as I was
• 2:38
  Speaker 1: talking about, you know, doing a show. I was like,
• 2:40
  Speaker 1: I just, I don't want to try to be an
• 2:42
  Speaker 1: expert to anybody and try to like, I got to
• 2:44
  Speaker 1: come up with some words of wisdom every single show.
• 2:46
  Speaker 1: I was like, I just want to have fun and, uh,
• 2:48
  Speaker 1: and chop it up and, and, and, and enjoy. And
• 2:51
  Speaker 1: so came up with the idea of the bad hire.
• 2:54
  Speaker 1: And we just, you know, the goal is to get
• 2:56
  Speaker 1: people to submit their stories to us. Right. Real life
• 2:59
  Speaker 1: stories is just where hires went wrong. And I do
• 3:02
  Speaker 1: think there's learning there.
• 3:03
  Speaker 2: Yeah.
• 3:04
  Speaker 1: Right? You, you know, yeah. I mean, as we talk
• 3:07
  Speaker 1: about them, you can be like, bro, I know that story.
• 3:10
  Speaker 1: And you know, we probably have all learned a lesson.
• 3:12
  Speaker 2: I realize there's a lot of stories out there.
• 3:14
  Speaker 1: Yeah. A lot of bad. Yeah. That's what's crazy is,
• 3:17
  Speaker 1: is the amount of stories that we hear and, uh,
• 3:20
  Speaker 1: just some of the shenanigans that go on in interviews
• 3:23
  Speaker 1: and all that kind of fun stuff. So, so what
• 3:24
  Speaker 1: we did, we put together the show. I mean, we're
• 3:26
  Speaker 1: like 10 episodes in or something. This, maybe this is
• 3:28
  Speaker 1: episode nine. And then, um, to, to encourage folks to, uh,
• 3:34
  Speaker 1: to submit their stories to us, we put together a $ 10, 000 contest.
• 3:38
  Speaker 1: Best story of the season, the season that we'll be
• 3:40
  Speaker 1: around 24 shows. Best story of the season, our producers
• 3:44
  Speaker 1: who helped put this together, they'll help select that. We'll
• 3:47
  Speaker 1: choose it, give somebody $ 10, 000 for the best story. You
• 3:51
  Speaker 1: love that, right? So are you going to submit one today?
• 3:54
  Speaker 3: Oh, yeah.
• 3:54
  Speaker 1: For sure you're telling a story now.
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  Speaker 3: I'm going to submit $ 100 if it's $ 10, 000.
• 3:58
  Speaker 2: Right.
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  Speaker 1: And what we need is great. We need great marketing
• 4:02
  Speaker 1: to help us get people to submit stories. So, you know,
• 4:06
  Speaker 1: we'll just lean into you for that because that's what
• 4:08
  Speaker 1: you're an expert at. Yeah, that's awesome. Yeah, so that's
• 4:14
  Speaker 1: why I started it. And the first, I mean, I
• 4:18
  Speaker 1: am having a T-shirt made. You've got to listen to
• 4:20
  Speaker 1: some of the shows that come out. And when you
• 4:22
  Speaker 1: hear this one, I'm having a t-shirt made that says,
• 4:25
  Speaker 1: don't be a cat nuzzler. Is it nuzzler? Nuzzler? Don't
• 4:28
  Speaker 1: be a cat nuzzler. Yeah.
• 4:30
  Speaker 2: It's a memorable word.
• 4:31
  Speaker 1: Yeah. I'm going to get it. Don't be a real
• 4:33
  Speaker 1: small cat nuzzler. It looks like I'm a cat nuzzler
• 4:37
  Speaker 1: when you look at it close. Yeah. That's an episode.
• 4:39
  Speaker 1: It's just a great story. Is it episode two?
• 4:41
  Speaker 2: Yeah. Got a Teams call, video call, literally showing up
• 4:45
  Speaker 2: to his Teams calls shirtless. more or less snuggling with his.
• 4:48
  Speaker 1: Cat in bed. Yeah. Laying his cat in bed on
• 4:50
  Speaker 1: a team.
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  Speaker 2: He knew the camera was on and still was bold.
• 4:53
  Speaker 1: And I saw a video this week you shared with me.
• 4:55
  Speaker 1: Maybe like someone telling a story about somebody who just
• 5:00
  Speaker 1: laid in bed. Yeah.
• 5:01
  Speaker 2: On a client call like shirtless in bed hanging out
• 5:04
  Speaker 2: with their cat.
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  Speaker 3: I don't know.
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  Speaker 2: Maybe.
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  Speaker 1: I don't know. Maybe that's how you read. Maybe you're
• 5:08
  Speaker 1: when you're not dressed up like this. Maybe maybe that's
• 5:10
  Speaker 1: what you're doing at work.
• 5:11
  Speaker 3: My cat at home.
• 5:13
  Speaker 1: Yeah. So I don't know. So Anyway, we take those stories.
• 5:17
  Speaker 1: These guys source some stories right now. We're sourcing stories
• 5:21
  Speaker 1: off the internet to draw them and get them into
• 5:22
  Speaker 1: the show. And then just, you know, really hopeful for
• 5:26
  Speaker 1: engaging an audience that will, would love to tell their
• 5:29
  Speaker 1: stories and have some fun. And so that's what we're
• 5:31
  Speaker 1: up to. Yeah. Yeah. Good stuff. Awesome.
• 5:33
  Speaker 3: Awesome. Awesome.
• 5:34
  Speaker 1: All right. So let me, I'll kick it off and
• 5:37
  Speaker 1: I'll read, I'll read one to you.
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  Speaker 3: Okay.
• 5:39
  Speaker 1: And then, and you know, we'll just.
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  Speaker 3: I'm excited.
• 5:42
  Speaker 2: Yeah.
• 5:42
  Speaker 1: See what the reaction is. So this is, Hey, I
• 5:45
  Speaker 1: work at HR at a company with over 500 employees,
• 5:49
  Speaker 1: so I'm used to dealing with wild situations. At least
• 5:53
  Speaker 1: once a week, I end up dealing with an incident.
• 5:56
  Speaker 1: We had to fire a young woman for repeatedly taunting
• 5:59
  Speaker 1: and harassing another employee. It wasn't a snap decision. There
• 6:03
  Speaker 1: had been complaints, documentation, warnings, but eventually it was clear
• 6:08
  Speaker 1: she couldn't stay. As part of the process, I escorted
• 6:13
  Speaker 1: her back to her desk. This is, you know, everyone
• 6:17
  Speaker 1: hates this part of letting someone go when you've got
• 6:19
  Speaker 1: to do the proverbial walk out. You know, the walk out.
• 6:22
  Speaker 1: See that. You're just like, oh, this part sucks. Okay.
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  Speaker 1: I escorted her back to the desk so she could
• 6:27
  Speaker 1: gather her personal belongings. Usually that part is uneventful. I mean,
• 6:34
  Speaker 1: it's like, you want to shame. You're just like, let
• 6:36
  Speaker 1: me just get out of here. People grab a coat,
• 6:39
  Speaker 1: a few knickknacks, you know, quietly head out. Not this time.
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  Speaker 1: She opens her desk drawer, reached in, pulls out a
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  Speaker 1: full-size bottle of wine. It's a screw top. It was
• 6:50
  Speaker 1: already there. So she cracks open this bottle of wine.
• 6:53
  Speaker 1: I'm assuming it was a screw top there. But before
• 6:59
  Speaker 1: this HR person could even process it, she tips it
• 7:04
  Speaker 1: back and just started chugging the wine. This is post-firing. Oh, yeah.
• 7:09
  Speaker 1: This is her rebellious... You fired me. I'm going to
• 7:12
  Speaker 1: get drunk on the job.
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  Speaker 3: She could have done this out in the parking lot. No,
• 7:14
  Speaker 3: she wanted to do this.
• 7:15
  Speaker 1: Yeah. So she... Yeah. She chugs the whole thing. That's
• 7:21
  Speaker 1: a lot.
• 7:22
  Speaker 2: Yeah.
• 7:23
  Speaker 1: In college, there's a story. Okay? So that's a lot.
• 7:28
  Speaker 1: She then pulls out a second one.
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  Speaker 3: Oh.
• 7:30
  Speaker 1: All right.
• 7:31
  Speaker 2: She had a collection in there.
• 7:32
  Speaker 1: And did the same thing. So she's now... As people
• 7:35
  Speaker 1: are standing there, she's just being rebellious... And she drinks
• 7:39
  Speaker 1: the second bottle of wine. And just right in front
• 7:43
  Speaker 1: of this person, right in the middle of the office,
• 7:45
  Speaker 1: the lady says, it's so surreal that for a second
• 7:48
  Speaker 1: I didn't even know what to do. I didn't know
• 7:51
  Speaker 1: how to stop her. Didn't know if she should call
• 7:53
  Speaker 1: security or just let it go. But they ended up
• 7:55
  Speaker 1: calling the police. I assume two bottles of wine quickly
• 8:00
  Speaker 1: would make you pretty belligerent if you were angry. And
• 8:03
  Speaker 1: by the time the cops arrived, she had completely passed out. Well,
• 8:09
  Speaker 1: and so she was unresponsive, glassy-eyed, staring into space, and
• 8:12
  Speaker 1: it got serious enough, they had to call an ambulance. Oh,
• 8:15
  Speaker 1: my gosh. So you think the story would end there,
• 8:17
  Speaker 1: but later they had to go through some of her
• 8:21
  Speaker 1: company email and found that she had lots of stranger,
• 8:24
  Speaker 1: dozens of notes she had written to herself plotting stuff
• 8:28
  Speaker 1: against the employees. Plotting revenge. Yeah, plotting revenge on different employees. Oh,
• 8:32
  Speaker 1: my gosh.
• 8:33
  Speaker 2: At least they caught her before anything happened.
• 8:35
  Speaker 1: Right? I just, you know, I think it's, Interesting how
• 8:40
  Speaker 1: sometimes just people just like don't like they might actually
• 8:43
  Speaker 1: be you start out good and then something happens and
• 8:46
  Speaker 1: they go off the rails. Clearly, if someone's bringing bottles
• 8:49
  Speaker 1: of wine to work, there's like this multiple something you
• 8:53
  Speaker 1: missed on the way in. Yeah. Or something the manager's overlooking. Yeah.
• 8:57
  Speaker 2: And some people don't mind burning bridges. They're like, well,
• 9:00
  Speaker 2: I'm out of here.
• 9:01
  Speaker 1: Yeah. Yeah. Remember the guy who was caught sleeping and
• 9:04
  Speaker 1: the story about the guy sleeping on the job behind him? Yeah.
• 9:08
  Speaker 1: He rips his shirt off and goes Hulk on everyone
• 9:10
  Speaker 1: on the way out, screaming at everyone. Like, well, we've
• 9:13
  Speaker 1: come this far. I'm not coming back. This is not
• 9:14
  Speaker 1: a why, why, why. This is a chug, chug, chug event.
• 9:16
  Speaker 1: You know, it's like, actually, I actually, you know, this
• 9:21
  Speaker 1: one actually kind of hurt my soul a little bit.
• 9:23
  Speaker 1: It's like, wow, you know, that's just not a great
• 9:24
  Speaker 1: place for someone to be. Yeah. Yeah. She did. Man. But,
• 9:30
  Speaker 1: you know. what these, what some of these HR people face,
• 9:34
  Speaker 1: you know, it did strike me early in the deal
• 9:37
  Speaker 1: as you get, as you get bigger and you start
• 9:39
  Speaker 1: growing your organization, you, you, you, you have these HR
• 9:46
  Speaker 1: issues and they just become, you know, it's just bigger
• 9:49
  Speaker 1: people's lives. Yeah. You know, I mean, who knows what happens, but, and,
• 9:54
  Speaker 1: and the HR is constantly intervening and, you know, this
• 9:57
  Speaker 1: drama over here, that drama, this person's, struggle with this
• 10:01
  Speaker 1: or this, you know, maybe some pressure outside or conflict internal.
• 10:06
  Speaker 1: You know, there's all kinds of things. You know, those
• 10:09
  Speaker 1: HR folks are just absolute heroes for all they have
• 10:13
  Speaker 1: to deal with. Yeah.
• 10:16
  Speaker 3: I mean, I'm just thinking she probably didn't. maybe have
• 10:19
  Speaker 3: money for an uber so she's like there's only one
• 10:21
  Speaker 3: way i'm getting out of here and it has sirens
• 10:24
  Speaker 3: on top but it's either a police car or an ambulance.
• 10:28
  Speaker 2: Yeah it's free ride it's free ride i'll get carried
• 10:30
  Speaker 2: out yeah yeah yeah oh my god damn.
• 10:34
  Speaker 1: All right a while back i had an intern who
• 10:37
  Speaker 1: to this day still stands out as the worst i've
• 10:41
  Speaker 1: ever supervised and we've heard some bad intern.
• 10:45
  Speaker 3: Stories Interns are fun. Those are fun stories, though.
• 10:48
  Speaker 1: Yeah. Just speaking of interns, you know, I'm always blown
• 10:53
  Speaker 1: away now by, I think this story, I think I
• 10:56
  Speaker 1: read it before we came on. It's a little bit
• 10:59
  Speaker 1: of that kind of entitlement. You know, hey, I do this.
• 11:03
  Speaker 1: I don't do that. You know, you're finding that a
• 11:06
  Speaker 1: lot in Gen Zers' resistance to flexibility. Yeah, yeah. Definitely
• 11:14
  Speaker 1: more selective. Yeah, yeah. So from day one, he was off.
• 11:20
  Speaker 1: He wasn't shy. He wasn't shy. He was inappropriate, constantly
• 11:25
  Speaker 1: asking how much money that I made. So how much
• 11:29
  Speaker 1: money do you make? Bro, tell me. How much money
• 11:30
  Speaker 1: do you make? And not just once or twice. He'd
• 11:32
  Speaker 1: bring it up all the time. We'd be in the
• 11:35
  Speaker 1: middle of working on something, and he'd just drop, so seriously,
• 11:38
  Speaker 1: how much money do you make? Wow. Persistent. You get
• 11:42
  Speaker 1: that from, like, if you watch enough social media and
• 11:44
  Speaker 1: you watch these things where there's actually these guys who
• 11:46
  Speaker 1: just walk up to people and say, hey, how much
• 11:48
  Speaker 1: money do you make?
• 11:49
  Speaker 3: It's like a normal thing then.
• 11:50
  Speaker 1: Yeah, just like, yes. Yeah. Tell me how you, you know,
• 11:53
  Speaker 1: and of course they target people who look like they
• 11:55
  Speaker 1: have money and then get them to tell their story, right?
• 11:57
  Speaker 1: But still, a little bit different. Not in work, bro. Yeah. Right?
• 12:02
  Speaker 1: And I'm not sure it was for the same educational
• 12:05
  Speaker 1: reasons the guy that does it, you know, on the street.
• 12:09
  Speaker 3: Well, go ahead I mean when you're an intern like
• 12:11
  Speaker 3: your job is to kind of like learn absorb and
• 12:15
  Speaker 3: like I mean kind of just shut up and color
• 12:17
  Speaker 3: right and to be out asking questions to your potential future.
• 12:23
  Speaker 2: Yeah like what salary should I aim for yeah your
• 12:25
  Speaker 2: next couple years.
• 12:26
  Speaker 1: 15 years from now when I'm your age I just
• 12:28
  Speaker 1: want to make sure if I make.
• 12:30
  Speaker 2: It yeah exactly it'll be the sand and cherries.
• 12:33
  Speaker 1: How much it's not asking how much is that person
• 12:36
  Speaker 1: that started last year how much are they making So
• 12:38
  Speaker 1: how much do you make? When I gave him assignments,
• 12:41
  Speaker 1: he'd look me dead in the eye and say, that's
• 12:43
  Speaker 1: not my job. Sometimes we wonder why people stick with
• 12:47
  Speaker 1: these people. Imagine hearing that from an interim. And then
• 12:50
  Speaker 1: it escalated. He started asking personal questions. So out of line,
• 12:54
  Speaker 1: I almost couldn't believe that he said it out loud.
• 12:57
  Speaker 1: One day, out of nowhere, he blurts, so do you
• 13:00
  Speaker 1: like adult movies? At that point, I was documenting everything.
• 13:06
  Speaker 1: I finally reported him to HR. And they didn't even hesitate.
• 13:10
  Speaker 1: He was out of the internship program immediately. I thought
• 13:13
  Speaker 1: that was the end of it, but no. He now
• 13:15
  Speaker 1: goes around telling people, I ruined his life. Oh. Don't
• 13:20
  Speaker 1: we get that a lot from these folks who really
• 13:23
  Speaker 1: crash and burn? They've got really weird, odd behavior, not
• 13:27
  Speaker 1: great productive behavior. Yeah. And then they're angry when they're like, terminated.
• 13:34
  Speaker 1: Somehow it's not their fault.
• 13:36
  Speaker 3: It's almost like when the culmination of the bad thing
• 13:39
  Speaker 3: finally happens, it's almost like they tag the person next
• 13:43
  Speaker 3: to them when it happens. It's like burned in their brain.
• 13:46
  Speaker 1: It's your fault.
• 13:47
  Speaker 3: You were there when the bad thing happened, so you're
• 13:50
  Speaker 3: the bad juju.
• 13:52
  Speaker 1: My life was great up until you. I was able
• 13:54
  Speaker 1: to ask any question I wanted up until... You still.
• 13:57
  Speaker 3: Haven't told me how much money you made.
• 13:59
  Speaker 1: There is a need for... In fact, I think we're
• 14:05
  Speaker 1: actually doing some here in another month for just pure
• 14:08
  Speaker 1: business etiquette training. Just how to be a pro. How
• 14:15
  Speaker 1: to be professional. Yeah, how to be a pro. Yeah,
• 14:17
  Speaker 1: how to be normal. And it's really needed. I get
• 14:22
  Speaker 1: it all the time. I don't know that I'm disappointed,
• 14:27
  Speaker 1: but when I see young folks coming up in their
• 14:32
  Speaker 1: career And watching them struggle with, you know, how to act,
• 14:37
  Speaker 1: you know, what's appropriate, you know. And I'm not trying
• 14:41
  Speaker 1: to create some type of crazy over-controlling culture. But there
• 14:45
  Speaker 1: is just a way to act that's just like positive
• 14:47
  Speaker 1: juju into your organization. And that comes through professionalism and
• 14:50
  Speaker 1: knowing how to act, you know. Yeah. And that's not
• 14:55
  Speaker 1: my job is– Never a good thing to say when
• 14:58
  Speaker 1: you're an intern. I don't even like it. I don't
• 15:00
  Speaker 1: care who you are in the organization. If you looked
• 15:02
  Speaker 1: at me and said, that's not my job, we were like, bro,
• 15:04
  Speaker 1: what does that mean?
• 15:06
  Speaker 2: I feel like you're a positive impact on your culture
• 15:08
  Speaker 2: when you're able to be like, oh, I'll take that on.
• 15:10
  Speaker 2: I'll help support whatever way I can. Instead of just
• 15:13
  Speaker 2: being like, no, thanks.
• 15:15
  Speaker 3: There's such a difference between that's not my job and
• 15:18
  Speaker 3: setting up boundaries and saying, hey, this is my priority
• 15:21
  Speaker 3: right now. If you want me to be able to
• 15:23
  Speaker 3: do that, I can, but... do you, would you like
• 15:25
  Speaker 3: me to let this other priority go so I can
• 15:27
  Speaker 3: help you with that? Like, that's okay. Like setting boundaries,
• 15:30
  Speaker 3: but then, you know, so like, that's not my job.
• 15:31
  Speaker 3: I was like, okay, well actually nothing's your job anymore.
• 15:34
  Speaker 1: Cause you're gone. You don't have to worry about it.
• 15:37
  Speaker 1: I am not going to tread on it.
• 15:38
  Speaker 3: It's not your job anymore. Yeah.
• 15:41
  Speaker 1: Before we dive back into the chaos on the bad hire,
• 15:44
  Speaker 1: this episode is brought to you by Bchex. Hiring shouldn't
• 15:47
  Speaker 1: feel like rolling the dice. Background checks should come with
• 15:50
  Speaker 1: great tech, seamless integration, and customer service that delivers. That's B-Checks.
• 15:57
  Speaker 1: Lightning-fast results, unmatched accuracy, built-in fraud prevention. We help you
• 16:02
  Speaker 1: hire the right people. Now, B-Checks plugs into over 100
• 16:06
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• 16:12
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• 16:17
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• 16:25
  Speaker 1: Who's up? Who's got one? You want to share?
• 16:28
  Speaker 2: I think Dallin has some stories of his own.
• 16:30
  Speaker 1: I think Dallin, because he's a baller. Dallin, you got
• 16:33
  Speaker 1: some stories?
• 16:33
  Speaker 3: Well, this is perfect because about, I don't know, maybe
• 16:37
  Speaker 3: two months ago, right before I got the invite to
• 16:40
  Speaker 3: be here, I was having dinner with a friend of
• 16:42
  Speaker 3: mine who, they were an owner of a franchise that
• 16:47
  Speaker 3: sells cookies and it rhymes with stumble.
• 16:50
  Speaker 1: Oh, wow.
• 16:52
  Speaker 3: They had a few different locations.
• 16:53
  Speaker 1: Oh, by the way, I love it. I love Bumble Cookies.
• 16:55
  Speaker 1: I love Bumble Cookies.
• 16:56
  Speaker 3: Yeah. And so they have, they recently sold, but they
• 17:01
  Speaker 3: had multiple different locations. And I can, I mean, this
• 17:06
  Speaker 3: lives rent free in my mind, this story. They had
• 17:09
  Speaker 3: an employee, we'll call him Richard. And Richard was showing
• 17:15
  Speaker 3: some inappropriate media to his coworkers when they immediately went
• 17:19
  Speaker 3: to the manager to say, hey, like, This is what
• 17:21
  Speaker 3: Richard's doing. The new guy's kind of being a little weird.
• 17:24
  Speaker 3: And so obviously they had to let Richard go because
• 17:27
  Speaker 3: Richard's doing some inappropriate things. They walking out to his
• 17:33
  Speaker 3: car and he's kicking and screaming, not wanting to leave,
• 17:37
  Speaker 3: demanding an explanation. But then they say, hey, come back
• 17:40
  Speaker 3: on Monday for your final check and whatnot. And we'll
• 17:45
  Speaker 3: send you on your way.
• 17:46
  Speaker 1: And so.
• 17:47
  Speaker 3: He didn't want to come back in person because he
• 17:49
  Speaker 3: was embarrassed. He was completely... Yeah, totally.
• 17:51
  Speaker 1: I cannot imagine.
• 17:52
  Speaker 3: Yeah. But they said, no, you need to come in
• 17:55
  Speaker 3: person because we had the paper check for you. Just
• 17:57
  Speaker 3: come in. And so this man, completely covered in black
• 18:02
  Speaker 3: with a ski mask, sunglasses, everything, walks in and goes
• 18:07
  Speaker 3: up to the counter and doesn't say a word. He's
• 18:10
  Speaker 3: just standing there. And the person... Yeah, like, can I
• 18:14
  Speaker 3: help you?
• 18:15
  Speaker 1: Can I help you?
• 18:16
  Speaker 3: Yeah, do you need anything? wouldn't respond. And so after
• 18:19
  Speaker 3: about 20 seconds of just like no response from this
• 18:22
  Speaker 3: man all in black who's probably scaring her, she goes
• 18:25
  Speaker 3: back to the manager and says, there's a guy in black.
• 18:29
  Speaker 3: I think it's Richard.
• 18:31
  Speaker 1: It looks like Richard's body.
• 18:33
  Speaker 3: He won't respond. I think he probably came in for
• 18:36
  Speaker 3: his check. And so they go out and like, Richard,
• 18:40
  Speaker 3: is that you? Nothing. Won't say anything. And so he
• 18:43
  Speaker 3: finally on a piece of paper writes I am the
• 18:47
  Speaker 3: twin brother of Richard.
• 18:49
  Speaker 1: Oh, okay. This is Ricky.
• 18:52
  Speaker 3: And so he passes them the note.
• 18:53
  Speaker 1: This is a twin story. The twin, right.
• 18:56
  Speaker 3: And I'm a twin, so.
• 18:57
  Speaker 1: Yeah.
• 18:59
  Speaker 3: If you really are the twin brother of Richard, like,
• 19:01
  Speaker 3: we can't give you the check. Can you give me
• 19:02
  Speaker 3: your ID? And after, you know, everything, he finally gives
• 19:07
  Speaker 3: them the ID, and they pass the check. He goes out.
• 19:12
  Speaker 3: But that's not the end of the story. he keeps
• 19:15
  Speaker 3: coming back to kind of taunt. And he starts writing
• 19:19
  Speaker 3: things on the windows and kind of vandalism and things
• 19:23
  Speaker 3: of that nature. And then they get like a, I
• 19:28
  Speaker 3: don't know if it was a, something legally where he
• 19:31
  Speaker 3: couldn't come around anymore.
• 19:34
  Speaker 1: Like a restraining order kind of thing?
• 19:36
  Speaker 3: Yeah. You think it's over, but then he starts doing
• 19:40
  Speaker 3: door dash orders.
• 19:43
  Speaker 2: I got your food.
• 19:44
  Speaker 1: No, so he's ordering from this place.
• 19:46
  Speaker 3: Yeah, he is now.
• 19:47
  Speaker 1: He's giving his paycheck back to him.
• 19:49
  Speaker 3: Yeah, he is now.
• 19:50
  Speaker 1: Longer.
• 19:50
  Speaker 2: Next level strategy.
• 19:51
  Speaker 3: The twin of Richard, and he's no longer this black
• 19:54
  Speaker 3: masked man. He's just Richard. And they're like, Richard, you
• 19:56
  Speaker 3: can't be here. And he keeps taking these DoorDash orders
• 19:59
  Speaker 3: and finally like, Richard, go home, Richard. You can't be
• 20:02
  Speaker 3: here anymore, Richard. And they're like screaming at him and
• 20:04
  Speaker 3: just like, shoot, shoot, get out of here, Richard. And
• 20:06
  Speaker 3: so now he's kind of... I mean, I've heard that
• 20:09
  Speaker 3: he doesn't come around anymore, but pretty wild story. Dang,
• 20:13
  Speaker 3: that's crazy. Yeah.
• 20:15
  Speaker 2: So he finally stopped coming around.
• 20:17
  Speaker 3: Yeah, maybe.
• 20:19
  Speaker 2: And they never confirmed if it was actually him or
• 20:21
  Speaker 2: a twin brother, because with the ID, like to say.
• 20:25
  Speaker 1: Twin brother's ID. Yeah, I don't know. Yeah, I don't know.
• 20:28
  Speaker 1: I think some people lose, it's kind of crazy, the
• 20:30
  Speaker 1: stories that we get of people who, like when they
• 20:33
  Speaker 1: lose their job, and they should have.
• 20:36
  Speaker 2: Yeah.
• 20:37
  Speaker 1: Right? And they, it just reveals, it's like there must,
• 20:41
  Speaker 1: there's like this, there's like a different person right under
• 20:44
  Speaker 1: the surface that they were just trying to conceal.
• 20:46
  Speaker 3: Yes.
• 20:47
  Speaker 1: Yeah.
• 20:47
  Speaker 3: And, and then.
• 20:48
  Speaker 1: It comes out. You know, it just comes out.
• 20:50
  Speaker 3: Yeah.
• 20:50
  Speaker 1: And it happens a lot in retail because, you know,
• 20:54
  Speaker 1: you know, retail just has such high demand for people.
• 20:57
  Speaker 1: It's so hard to find, you know. Well. You just.
• 21:01
  Speaker 3: And I feel like, you know, when you're a kid
• 21:03
  Speaker 3: and you're like playing hide and seek and you're hiding
• 21:05
  Speaker 3: and someone finds us like, hey, I see you. you're
• 21:08
  Speaker 3: right there, and you don't move. I see you, you
• 21:11
  Speaker 3: can move, and you're still not moving. Oh, I don't
• 21:13
  Speaker 3: want to be caught. I feel like that kind of
• 21:16
  Speaker 3: happens when people fall into this, I don't know, fantasy
• 21:20
  Speaker 3: land of this lie, and they just don't want to
• 21:24
  Speaker 3: let go of it because it's painful to realize, I
• 21:27
  Speaker 3: got caught.
• 21:29
  Speaker 1: Humility, embarrassment, humility are really powerful things. Really powerful emotions,
• 21:37
  Speaker 1: embarrassment that stop people from being able to take accountability,
• 21:42
  Speaker 1: to tell lies and to do other things. That is
• 21:46
  Speaker 1: such a tough emotion. So, Nathan, what's up? What you got, brother?
• 21:51
  Speaker 1: All right.
• 21:51
  Speaker 2: I don't have any of my own, my down ass.
• 21:53
  Speaker 2: I think these are from Reddit. All right. As an
• 21:58
  Speaker 2: office manager, I once hired a new employee. On his
• 22:01
  Speaker 2: very first day, he was told to fill out his
• 22:03
  Speaker 2: new hire paperwork, pretty standard stuff. I put him into
• 22:07
  Speaker 2: an office. He came back a little while later. He
• 22:10
  Speaker 2: handed me the forms. I scanned them over to HR
• 22:13
  Speaker 2: like usual. And about 20 minutes later, I get a
• 22:17
  Speaker 2: call from the HR rep. And the HR rep is laughing.
• 22:20
  Speaker 2: And she tells me that he's filled out his name
• 22:22
  Speaker 2: in all the forms as Batman. So I sit Batman down.
• 22:28
  Speaker 2: I sit him down. I tell him to redo the
• 22:29
  Speaker 2: paperwork with his actual legal name. He nods.
• 22:33
  Speaker 1: No problem.
• 22:34
  Speaker 2: Sorry about that. He fills it out again, and he
• 22:37
  Speaker 2: hands it back, and it says Batman.
• 22:39
  Speaker 3: It doesn't say, like, Bruce Wayne.
• 22:41
  Speaker 1: No, still it's Batman. No, he's not giving away his ID.
• 22:43
  Speaker 1: That would have been good. That would have been good.
• 22:46
  Speaker 2: By the end of the day, I had him on
• 22:48
  Speaker 2: a call with HR where they explained very directly, if
• 22:51
  Speaker 2: he does not fill out this paperwork correctly, he would
• 22:53
  Speaker 2: not have the job. And it should have ended there,
• 22:56
  Speaker 2: but it did not. From that day forward, it was
• 22:59
  Speaker 2: one ridiculous thing after another with this guy. At least
• 23:01
  Speaker 2: once a week, he'd be in my office for some
• 23:04
  Speaker 2: weird issue. Then one morning, he comes in completely serious
• 23:07
  Speaker 2: and announces that he's officially, legally changed his name to Batman.
• 23:12
  Speaker 2: So he saw that came through.
• 23:14
  Speaker 1: Yeah.
• 23:15
  Speaker 2: So fine, we'll give him a fresh W-4, new paperwork.
• 23:18
  Speaker 2: He fills it out again, proudly signing Batman.
• 23:21
  Speaker 3: Yeah.
• 23:22
  Speaker 2: But then HR comes back and says, hey, we need
• 23:25
  Speaker 2: proof of your name change for the system, like legal proof.
• 23:30
  Speaker 2: So I told him he needs to provide documentation.
• 23:33
  Speaker 1: He said, no problem.
• 23:34
  Speaker 2: I'll bring it tomorrow. The next day comes and the
• 23:36
  Speaker 2: next day and the next week. Weeks go by, excuse
• 23:40
  Speaker 2: after excuse, and he lost it.
• 23:41
  Speaker 1: He forgot it.
• 23:42
  Speaker 2: It was at home. Finally, we figured out the truth.
• 23:45
  Speaker 2: He never actually changed it at all. He just wanted
• 23:46
  Speaker 2: to be called Batman.
• 23:47
  Speaker 1: Yeah. Bro, I get it, man. I love that.
• 23:50
  Speaker 2: Part of me is on his side a little bit.
• 23:51
  Speaker 1: Yeah, I know. I mean, if you could be called Batman,
• 23:54
  Speaker 1: you know. Dallin, what if you could just, like, tell people,
• 23:57
  Speaker 1: just call me Superman, bro. Yeah.
• 23:58
  Speaker 2: It's super confusing, though, because I guess they know his
• 24:01
  Speaker 2: name in the interview process. Like, is he on LinkedIn
• 24:04
  Speaker 2: as Batman?
• 24:05
  Speaker 1: I just got to tell you, some of these stories, man, there's, like,
• 24:08
  Speaker 1: there's a sign so early, and they don't, like, just cut,
• 24:12
  Speaker 1: you know. Yeah. They just keep going, and you're, like...
• 24:16
  Speaker 1: Have you ever seen that TikTok where the guy... goes
• 24:20
  Speaker 1: to interviews online and he's just like, like one of them,
• 24:24
  Speaker 1: he's like sitting at a drive-thru eating and he's like, no, no, no,
• 24:28
  Speaker 1: I'm not at a drive-thru. And she's like, you're clearly
• 24:30
  Speaker 1: at a drive-thru. And he's like, no, no, no, I'm
• 24:31
  Speaker 1: not at a drive-thru. I'm a French fry and I
• 24:33
  Speaker 1: don't get stunned. Like how long they're like, no, you aren't.
• 24:36
  Speaker 1: And they haven't, you know, tried to get back to
• 24:38
  Speaker 1: the interview. And I'm like, some people are just desperate
• 24:42
  Speaker 1: to hire, I guess. It just really speaks to how
• 24:46
  Speaker 1: hard it is to find people Great talent. You know,
• 24:49
  Speaker 1: you're just like, wow. If you're willing to stay on
• 24:52
  Speaker 1: the phone after, you know, and this guy does crazy
• 24:56
  Speaker 1: stunts with him.
• 24:58
  Speaker 2: Maybe he's the best crusader in accounting and maybe he's
• 25:01
  Speaker 2: been the best. I don't know.
• 25:02
  Speaker 3: I mean, we're just taught ever since we're little, like,
• 25:05
  Speaker 3: don't judge a book by its cover. Like, give people,
• 25:07
  Speaker 3: you know, a chance to treat others like you like
• 25:09
  Speaker 3: to be treated and balancing that with, like, this dude
• 25:13
  Speaker 3: thinks he's Batman. All right.
• 25:17
  Speaker 1: What's up? All right.
• 25:18
  Speaker 2: Second one, last one for the day. At a small
• 25:20
  Speaker 2: company I worked for, we hired a receptionist. Let's call
• 25:23
  Speaker 2: her Jen. At first, she came across as friendly, maybe
• 25:26
  Speaker 2: a little bit quirky, but I started noticing some small
• 25:29
  Speaker 2: lies in her stories. Nothing huge at first, just weird
• 25:32
  Speaker 2: details that didn't really quite add up. I didn't really
• 25:34
  Speaker 2: think much of it. One day, HR sent out an
• 25:38
  Speaker 2: all-staff email and it said that Jen's husband had passed away.
• 25:41
  Speaker 2: And so naturally, everyone had felt awful. We collected money,
• 25:45
  Speaker 2: sent flowers. We gave her two full weeks off. for bereavement.
• 25:49
  Speaker 2: And when she came back, she really looked the part.
• 25:51
  Speaker 1: She was shaken. She was quiet.
• 25:53
  Speaker 2: You know, the whole office was walking on eggshells around her.
• 25:56
  Speaker 2: A few weeks later, I happened to be covering the
• 25:58
  Speaker 2: desk for her when the phone rang. And I answered
• 26:00
  Speaker 2: as a man's voice on the other end and said,
• 26:03
  Speaker 2: this is Frank. It's Jen's husband. And I froze. Frank,
• 26:09
  Speaker 2: the husband that we all thought was gone, was on.
• 26:10
  Speaker 1: The other line.
• 26:11
  Speaker 3: He resurrected.
• 26:12
  Speaker 1: She immediately was like, it's a miracle. He's alive.
• 26:17
  Speaker 2: So then later, over drinks with HR, I'm telling them
• 26:19
  Speaker 2: the whole story, and I'm expecting shock and awe. And instead,
• 26:22
  Speaker 2: they kind of shrugged.
• 26:23
  Speaker 1: They already knew.
• 26:25
  Speaker 2: It turns out that Jen had faked her own husband's
• 26:28
  Speaker 2: unaliving to get extra vacation time, and the only reason
• 26:32
  Speaker 2: that she got away with it was because she threatened
• 26:34
  Speaker 2: to expose the company president's affairs if anybody pushed back.
• 26:39
  Speaker 1: Oh.
• 26:40
  Speaker 2: So it was an inside job.
• 26:42
  Speaker 1: Yeah. The drama stacks. Yeah.
• 26:46
  Speaker 2: So it was just multiple layers of some lies, some drama,
• 26:50
  Speaker 2: and also it's a big cover-up. So it was a
• 26:53
  Speaker 2: multi-tier problem.
• 26:54
  Speaker 1: And Jen was a pro. She was collecting information to
• 26:57
  Speaker 1: run her scam. Well, I would make her at least
• 27:00
  Speaker 1: give the money back. People actually raised money for her.
• 27:03
  Speaker 2: Took up some collections around the office.
• 27:05
  Speaker 1: Yeah. That's like the backbreaker for me. It's like if
• 27:08
  Speaker 1: you're an organization and you're like.
• 27:10
  Speaker 2: I gave Frank 20 bucks.
• 27:11
  Speaker 1: Yeah. Yeah.
• 27:13
  Speaker 3: Just crazy.
• 27:14
  Speaker 2: I just don't understand how.
• 27:15
  Speaker 1: Do you have a bereavement policy yet? That's a really
• 27:18
  Speaker 1: interesting thing.
• 27:20
  Speaker 3: No.
• 27:20
  Speaker 1: I've had a... You know, over the years, I've had
• 27:22
  Speaker 1: multiple that happen. And we had one of our employees
• 27:29
  Speaker 1: lose his wife, another a husband, you know. And it's
• 27:34
  Speaker 1: just bereavement... The bereavement policies that come standard, right? Yeah,
• 27:39
  Speaker 1: that's exactly right. So it was just nuts when... you know,
• 27:46
  Speaker 1: you're faced with it and you're like, this bereavement policy, what?
• 27:52
  Speaker 1: He gets seven days? You know, it's like, you're just like,
• 27:57
  Speaker 1: if my child died, I would, you better, I'll see
• 28:00
  Speaker 1: you next year, brother.
• 28:01
  Speaker 3: Yeah, I'll be a father.
• 28:02
  Speaker 1: I mean, yeah. And so, I don't know. I just,
• 28:07
  Speaker 1: I think about that. We really extended ours and just
• 28:12
  Speaker 1: went full-blown where, you know, and I think we just
• 28:17
  Speaker 1: kind of crafted it to instead of having the days
• 28:20
  Speaker 1: we just did, it was just a lot of trust
• 28:23
  Speaker 1: implemented into the processes. Like we're going to give them
• 28:26
  Speaker 1: the days they need, right? Not you get 21 days.
• 28:30
  Speaker 1: And by the way, on the 22nd day, yeah, you
• 28:33
  Speaker 1: gotta be back.
• 28:34
  Speaker 3: Yeah. Because I mean, if they come back, they might
• 28:36
  Speaker 3: be back physically.
• 28:37
  Speaker 1: But yeah, I mean, yeah, it's just, you know, it's,
• 28:41
  Speaker 1: it's just, I think it's just one of the responsibilities
• 28:43
  Speaker 1: as a CEO, as a company, you just take on,
• 28:44
  Speaker 1: he's like, if I'm going to build a culture in
• 28:46
  Speaker 1: which everyone loves to work here, right, and we love
• 28:48
  Speaker 1: each other and we're after this common vision, if someone's
• 28:51
  Speaker 1: life is changed and altered in such a terrible way, right,
• 28:55
  Speaker 1: I mean, how do I approach that with some rubber
• 28:59
  Speaker 1: stamp way of, you know, hey, you know, so sorry
• 29:04
  Speaker 1: you lost your loved one, your kid, your husband, whatever
• 29:07
  Speaker 1: it is, we're going to give you five days. And
• 29:10
  Speaker 1: after that, you know, we're all talking to him to
• 29:12
  Speaker 1: pay you. HR people probably think I'm crazy, but It's just,
• 29:15
  Speaker 1: you know, our, our, our mentality after facing that was like, we, we,
• 29:22
  Speaker 1: there is no one size fits all here. Some people
• 29:23
  Speaker 1: need to get back to work. Some people are like,
• 29:25
  Speaker 1: this is how I, you know, this is how I,
• 29:28
  Speaker 1: this is how I move forward. And others are like,
• 29:30
  Speaker 1: I just want to lay in bed for, you know,
• 29:33
  Speaker 1: six months. And, you know, you gotta be okay with either. Yeah.
• 29:37
  Speaker 3: 100%. Everyone deals with it differently.
• 29:39
  Speaker 1: Yeah. Yeah. think it's harder, certainly harder when you become
• 29:42
  Speaker 1: a massive organization, you know, certainly much, much harder.
• 29:45
  Speaker 3: So many moving pieces.
• 29:47
  Speaker 1: But, you know, where we're at in our, in our
• 29:50
  Speaker 1: journey is, it's just like a really good place. You know,
• 29:53
  Speaker 1: it's a really good place. It's, as a CEO, it's,
• 29:56
  Speaker 1: you're able to, it's just, you're able to turn knobs
• 29:59
  Speaker 1: and affect culture. And I, I love that part. So, yeah.
• 30:03
  Speaker 1: All right guys.
• 30:04
  Speaker 4: Um, I wanted to wrap up, but before we did,
• 30:08
  Speaker 4: I just wanted this, I wanted to remind, um, uh,
• 30:12
  Speaker 4: remind us that we've got this $ 10, 000, uh, contest.
• 30:15
  Speaker 1: Yeah. That, that, uh, is absolutely trying to win. Yes. Uh, he's,
• 30:21
  Speaker 1: he's going to rewrite a story and send us a
• 30:23
  Speaker 1: picture of Batman, uh, If you win this, we will
• 30:27
  Speaker 1: like put this Batman dude up and do this whole
• 30:31
  Speaker 1: video montage. We should do, we should, we should. Okay.
• 30:34
  Speaker 1: Here's what we have to do. Let's go opportunities for it.
• 30:36
  Speaker 1: We're going to, let's put together a video of that
• 30:39
  Speaker 1: story of like this dude constantly wearing a Batman costume
• 30:43
  Speaker 1: and work. Yeah. We have a Batman around here. Have
• 30:46
  Speaker 1: you ever seen that? No. We have an employee who
• 30:49
  Speaker 1: likes to put on the Batman.
• 30:50
  Speaker 2: Is he Batman?
• 30:50
  Speaker 1: Yeah, everyone's well. In some of the events we've had,
• 30:52
  Speaker 1: he's been Batman.
• 30:53
  Speaker 2: It's pretty funny.
• 30:55
  Speaker 1: But we've got this contest going on. We've got about
• 30:58
  Speaker 1: 24 episodes in a season. The best story, if you
• 31:01
  Speaker 1: submit it, will win $ 10, 000. So you can go on
• 31:04
  Speaker 1: our website, thebadhire.com, go over to submit, check it out.
• 31:10
  Speaker 1: Go through a process of submitting, answering a bunch of questions.
• 31:13
  Speaker 1: Check out some rules there and submit the story. If
• 31:17
  Speaker 1: it's a good story, it'll end up on the show.
• 31:18
  Speaker 1: So you get to hear it. And if it's really cool,
• 31:21
  Speaker 1: you know, producers will potentially reach out to you and say, hey,
• 31:24
  Speaker 1: do you want to come on the show? Yeah. We'll
• 31:26
  Speaker 1: either phone you in, you know, or video in or
• 31:31
  Speaker 1: get you to get here. And if we do that,
• 31:35
  Speaker 1: then we'll pay for you to get here. And then
• 31:38
  Speaker 1: or you could end up just winning the whole thing. Right.
• 31:40
  Speaker 1: So you could end up a guest on the show
• 31:41
  Speaker 1: or reading or whatever. So it's pretty cool. Right. I
• 31:44
  Speaker 1: just encourage everyone. send us your stories. I know you
• 31:47
  Speaker 1: have them. I've listened to them. They're awesome. I haven't
• 31:49
  Speaker 1: met anybody. When I told him about this podcast, they'd
• 31:51
  Speaker 1: be like, dude, there's this time. I've got a story.
• 31:55
  Speaker 3: Yeah.
• 31:56
  Speaker 1: Yeah. So I love that. So, um, so let's get
• 31:59
  Speaker 1: those some, you know, go to the bad hire.com, submit
• 32:02
  Speaker 1: the stories. We'll love it. And, uh, that's, that's all
• 32:05
  Speaker 1: I've got, man. Don, thanks for being here, man. Cool stuff.
• 32:07
  Speaker 1: I think you're here for one more episode. We'll shoot
• 32:09
  Speaker 1: today and then that'll be fun. That'll be fun. And yep.
• 32:12
  Speaker 1: We'll knock out another one, but, uh, Thanks. Appreciate it.
• 32:14
  Speaker 1: It was good. Happy to be here.
• 32:17
  Speaker 3: Thanks.
• 32:18
  Speaker 1: Hey, thanks for tuning in to The Bad Hire. Don't
• 32:20
  Speaker 1: forget to follow, rate, and share the show. If you've
• 32:22
  Speaker 1: got a story of your own, I'd love to hear it.
• 32:24
  Speaker 1: You can email me at ken at thebadhire.com or find
• 32:27
  Speaker 1: me on LinkedIn at Ken Monroe. And I'll see you
• 32:30
  Speaker 1: next time.