Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
USPS Transformation: CIO Pritha Mehra on COVID-19 Lessons, Employee Experience Enhancements, and Innovations in Logistics
890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story and the resulting digital transformation. With 34 years at USPS, including more than three and a half as CIO, Pritha discusses the immense technological infrastructure she oversees, including 32,000 network locations and over 930 applications. She…
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