No Margin, No Mission: Scaling Crisis Care with Justin Chase

Built by Margin with Laurie Chen · Sep 26, 2026 · 27m

What does it take to lead an organization where the decisions you make can directly affect people on the worst day of their lives?

In episode 57 of Built by Margin, Laurie sits down with Justin Chase, CEO of Solari, to talk about leadership, risk, financial sustainability, and scaling crisis-response systems without losing sight of the people they exist to serve. Justin began his career as a social worker and has spent more than 20 years in behavioral health, including 12 years leading Solari. Today, the organization has nearly 800 employees and manages approximately 40,000 crisis calls each…