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Richmond Residents Battle Sky-High Bills | Richmond News
Richmond residents are reeling from skyrocketing utility bills—some gas bills hit over $10,000, and water charges have left folks stunned—thanks to a brand-new billing system rolled out for the first time in 40 years, which is glitchy, confusing, and causing major headaches. Mayor Danny Avula admits the city messed up, apologized for the frustration, and added 15 new staff to the call center to cut wait times. But the problems run deeper: one woman fought a $3,000 water bill for three years before it was canceled, and another man’s $10K+ gas bill? No leaks, no fault on his end. The city says…
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