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Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Why Psychological Safety Is Essential to Quality — with C.J. Kaufman

In this special bonus episode of Lean Blog Interviews, Mark Graban is joined by C.J. Kaufman, Education Chair for the ASQ Cincinnati Section, to preview the ASQ Southwest Ohio 2025 Conference, themed “Excellence Through Quality.”

Episode page with transcript, video, and more

Taking place Saturday, November 8, 2025, in Mason, Ohio, the event brings together quality professionals from the Cincinnati and Dayton regions for a half-day of engaging speakers, practical insights, and networking — plus an optional afternoon workshop with Mark.

C.J. shares how the conference was designed…

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