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Latest / Property Management Frame Breakers

Ep 102 | The 2k Door Maintenance Coordinator Job Description w/ David Normand

On this episode of the Property Management Frame Breakers Podcast, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with David Normand to explain how the old model for a maintenance coordinator has been broken (and what’s replacing it.)

David reveals the rise of a new role: the AI Team Lead.

He also reveals why the industry benchmark of 1 coordinator per 200 doors is history. He breaks down the math behind how modern teams are scaling to 2,000 doors per person not by working harder, but by shifting from "triage" to "outcome design."

You'll learn:

⚠️ Why the traditional maintenance…

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