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Governing AI Through Behavior with Franklin Templeton’s Patty Corey

In this episode of the In House Outliers podcast, host Anna Richards interviews Patty Corey, the Legal Operations Manager at Franklin Templeton, to discuss the intersection of AI and legal operations. Corey explores the concept of "behavioral governance," emphasizing that training and fostering a culture of responsible AI use are just as critical as formal policies.

She shares practical strategies for legal ops professionals, such as maintaining a "seat at the table" during enterprise-wide AI discussions and implementing a "problem pipeline" using intake forms to identify and solve…

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