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AI Agents in B2B: Top 10 Learnings from Aaron Levie, CEO of Box and IBM's VP of AI
At SaaStr's packed AI Summit 2025, Box CEO Aaron Levie and IBM VP of AI Raj Datta did a deep dive together with SaaStr's Jason Lemkin on how B2B companies should think about AI agents. With 10,000 attendees—a massive jump from last year—the energy around AI agents was electric.
Here are the top 10 learnings from their convo:
1. AI Agents Represent a Fundamental Shift from Software to Digital Labor
The Key Insight: We've moved beyond chat interfaces to AI that actually performs work autonomously.
Levie explained the evolution: "We've had AI models for five-plus years. Then we had assistants…
The skinny
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