Latest / The Bob Lefsetz Podcast / John Meglen
Transcript
- 0:04Speaker 1: Welcome, Welcome, Welcome back to the Bob Left Sets podcast.
- 0:08Speaker 1: My guest today is the co CEO and president of
- 0:12Speaker 1: Concerts West John meglan Don. Good to have you, hello,
- 0:17Speaker 1: Bob could be here, okay, So tell me how you
- 0:19Speaker 1: ended up deciding to put Celine Dion and Vegas. Oh
- 0:23Speaker 1: my god, right to it. Um, Well, number one, it
- 0:27Speaker 1: was actually her idea. Well really I didn't know that.
- 0:30Speaker 1: Oh yeah, the idea was hers. I mean she went
- 0:34Speaker 1: and saw. Oh it was when she had retired, kind
- 0:38Speaker 1: of took time off because she was going to go
- 0:40Speaker 1: have a kid and all that, and she went and
- 0:42Speaker 1: saw oh. And after she saw it, she basically said
- 0:46Speaker 1: to Renee, when I come back, I'd like to do
- 0:49Speaker 1: something like that. And Renee being Rene and her husband
- 0:55Speaker 1: and Rene Bian really the brilliant guy that he is,
- 1:00Speaker 1: was um, you know, he he had that Elvis Colonel
- 1:05Speaker 1: Parker mentality that it was a it was a belief
- 1:08Speaker 1: in him. Of of he loved the colonel. He really
- 1:12Speaker 1: loved the colonel when he loved the way the whole
- 1:14Speaker 1: Elvis sing in Vegas. So that was a big part
- 1:17Speaker 1: of it for Renee. So instinctually he knew how to
- 1:20Speaker 1: put it together. Okay, So you've been working with them
- 1:23Speaker 1: before I had, Well, I hadn't been working with them before.
- 1:28Speaker 1: I had been working with Lloyd Brow who worked for them,
- 1:32Speaker 1: And Lloyd originally worked for Donald Kay Donald up in
- 1:36Speaker 1: Montreal when I was working for Michael Cole. So that's
- 1:39Speaker 1: how we knew each other. I heard about the thing
- 1:43Speaker 1: and thought it was a brilliant idea, but didn't have
- 1:48Speaker 1: the money to do it. And at the time, what
- 1:52Speaker 1: was happening at the time is that there was a
- 1:53Speaker 1: man named Arthur Goldberg who was the president of Caesar's Palace,
- 1:58Speaker 1: and Arthur and Renee we're going to do this steel themselves. Okay,
- 2:03Speaker 1: there was no outside person. Arthur unfortunately passed away. When
- 2:08Speaker 1: Arthur passed away, and the new president, I think it
- 2:12Speaker 1: was a guy named Tom Who it was? Guy named
- 2:14Speaker 1: Tom Gallagher was the CEO of park Place Entertainment. They
- 2:18Speaker 1: owned Caesar's at the time. Um. He said, look, we'll
- 2:22Speaker 1: build the building, but we're not in the show business,
- 2:25Speaker 1: you know, find somebody else to do the show. So
- 2:28Speaker 1: that was our window. Okay. So how many years did
- 2:32Speaker 1: you make the deal for originally? Uh? Two? How many
- 2:40Speaker 1: didn't end up running? Uh? Sixteen, almost seventeen, and you
- 2:47Speaker 1: had an exclusive on the building, right absolutely, which just ended, Yeah,
- 2:52Speaker 1: just ended. Well it will end July one. And you
- 2:56Speaker 1: know some of these things you may or may not
- 2:58Speaker 1: be able to want the answer, how can we decided
- 3:00Speaker 1: not to renew the building? Well, wasn't that necessarily that
- 3:04Speaker 1: we didn't decide? I think that one there was a
- 3:08Speaker 1: miscommunication between our organization being involved in the arena at
- 3:13Speaker 1: MGM UM and that had something to do with us
- 3:19Speaker 1: operating the colisseum and that so um. But at the
- 3:24Speaker 1: end of the day, you know, they picked their horse
- 3:29Speaker 1: after all these years. I don't know why exactly, but
- 3:33Speaker 1: you know we're not happy about it. Okay. So the
- 3:36Speaker 1: original deal she did how many dates a year? Well,
- 3:39Speaker 1: the original deal was two hundred shows a year, which
- 3:44Speaker 1: was unheard of, and it was for two years, and
- 3:50Speaker 1: it was five shows a week, forty weeks a year.
- 3:55Speaker 1: We were keeping two weeks for maintenance of the theater
- 3:59Speaker 1: or the show, and then we wanted to go out
- 4:01Speaker 1: and find someone else to do the other ten weeks. Now,
- 4:06Speaker 1: that other ten ultimately turned out to be Elton, correct,
- 4:09Speaker 1: and he did all ten um initially. Yeah, I mean
- 4:13Speaker 1: at the very beginning, it was only Selene and Elton,
- 4:18Speaker 1: you know. Oh, I'm sorry. And then there was you know,
- 4:21Speaker 1: a few weekends of Jerry Seinfeld. Okay, So the building
- 4:25Speaker 1: was essentially open, like nights a year. Not only that,
- 4:33Speaker 1: we would program Asian shows for New Year's Eve. Uh,
- 4:39Speaker 1: I'm sorry for Christmas Eve Christmas Day a different type
- 4:43Speaker 1: of holiday for them. So I mean we tried to
- 4:47Speaker 1: book that building as much as we could. But yes,
- 4:50Speaker 1: that building was full all the time. Not to what
- 4:52Speaker 1: degree was your company at risk? M Well, we're at
- 4:57Speaker 1: risk for all of Well initially, I mean you're talking
- 5:01Speaker 1: hundreds of millions of dollars um one. Nobody thought it
- 5:07Speaker 1: would work. So you told me the famous story of
- 5:09Speaker 1: Martyr looking, why do you tell the audience? Oh? Man, Marty,
- 5:12Speaker 1: it was great, Barty. I think it was at the
- 5:14Speaker 1: Grammys about a year after we had opened, and Marty
- 5:16Speaker 1: walked up to me and he said, you know, Magdalen,
- 5:19Speaker 1: only two people in this business I ever thought this
- 5:21Speaker 1: thing would work. You and I still haven't met the
- 5:23Speaker 1: other one. And of course Marty is the longtime manager
- 5:26Speaker 1: of Barbara Streisan. But when you went into Vegas, no
- 5:31Speaker 1: other rock pop stars were there right. No, I mean
- 5:35Speaker 1: at the time, it was you know, it was Circus
- 5:39Speaker 1: l A and Siegfried and Roy. That was it. And
- 5:44Speaker 1: to what degree did the tickets sell? You know, it
- 5:50Speaker 1: was it was a roller coaster at the beginning. Okay. Uh,
- 5:54Speaker 1: the initial sales were great just because of such a
- 5:59Speaker 1: tremendous fan base and and I swear Canada could have
- 6:03Speaker 1: carried you know, the first one shows um, but it
- 6:09Speaker 1: took a while. We kept saying to ourselves, this is
- 6:12Speaker 1: not as sprint as the marathon. That was our That's
- 6:14Speaker 1: always been our line. These aren't sprints. These are marathons.
- 6:18Speaker 1: It's got to build over time, you know, don't try
- 6:21Speaker 1: to do everything at once. Spread it out a little
- 6:23Speaker 1: bit and it seems to work. So did business stay
- 6:29Speaker 1: steady all the way through the run? No? Uh, we
- 6:35Speaker 1: all everything dropped in two thousand and eight with the
- 6:39Speaker 1: economic crash. Yeah, that went kind of across the board.
- 6:43Speaker 1: Her popularity. No. The The amazing thing is it's stronger
- 6:48Speaker 1: today than it ever was. Now. Yes, we're doing the
- 6:53Speaker 1: end of the tour or end of the run in
- 6:55Speaker 1: Las Vegas, but you know, we just began pre sales
- 6:58Speaker 1: this morning on her tour and they were massive. We
- 7:02Speaker 1: were rolling into multiple arenas in many cities this morning
- 7:06Speaker 1: just on you know, the American Express and the team
- 7:10Speaker 1: Selene pre sale. So people have always underestimated this lady.
- 7:17Speaker 1: And then how about the other acts that went in there,
- 7:19Speaker 1: like Elton? How did they do? Elton was? He was
- 7:23Speaker 1: a dream? I mean Elton was you know again, you're
- 7:26Speaker 1: looking at somebody that was only doing at that time
- 7:30Speaker 1: forty shows a year versus slid to two hundred shows
- 7:34Speaker 1: a year. So Elton was virtually sold out the entire time.
- 7:39Speaker 1: And um, and he kept with the theme of of
- 7:45Speaker 1: let's create a show. Okay, let's do something. See what's
- 7:49Speaker 1: happened today has kind of changed it, and it's kind
- 7:52Speaker 1: of to me, it's a little bit depressing because one
- 7:56Speaker 1: of my lines to artists was always, look, remember all
- 8:00Speaker 1: that stuff you wanted to do but you couldn't take
- 8:03Speaker 1: on the road. It was too big to travel with.
- 8:06Speaker 1: This is the place you can do at all. And
- 8:10Speaker 1: you know, and we wanted to make it a show
- 8:12Speaker 1: that you could only see here and the only place
- 8:15Speaker 1: you can see that artist become a bit bastardized to
- 8:21Speaker 1: a degree where people are just driving through with their
- 8:24Speaker 1: tour in shows and nothing special about it. So to
- 8:28Speaker 1: what degree is Vegas a factor in your business? Now? Wow?
- 8:34Speaker 1: I think it's become a big factor in everybody's business.
- 8:38Speaker 1: The number of artists today that want to do residencies,
- 8:43Speaker 1: let alone the ones that exist. Think about there's probably
- 8:47Speaker 1: five for everyone that has one, there's five more that
- 8:53Speaker 1: want one. You know what I mean. Everybody's looking for
- 8:57Speaker 1: quote the residency I, and it is maybe we're maybe
- 9:02Speaker 1: there's no MORATORI and maybe we just do residencies and
- 9:05Speaker 1: festivals and that's it. Well, certainly we probably have a
- 9:08Speaker 1: lot fewer drug overdoses if the fans came to see
- 9:12Speaker 1: the bands. This is true, Okay. Um, anything that hasn't
- 9:17Speaker 1: worked in Vegas, whether it be yours or competitors, it's tricky.
- 9:23Speaker 1: I've always found that the Broadway stuff, it's really tricky.
- 9:29Speaker 1: It's almost like the stuff that Clive Barnes trashes in
- 9:34Speaker 1: New York should be in Vegas and it will do great.
- 9:38Speaker 1: I remember years ago, uh, Jimmy Dean Atlanta jujor Jimmy
- 9:43Speaker 1: a good friend about it week. He took me to
- 9:46Speaker 1: Will Rogers Follies at the Palace Theater and Broadway, right,
- 9:50Speaker 1: and and the show just got panned. And I'm sitting
- 9:54Speaker 1: there going, it's a great show. I'm like all American
- 9:57Speaker 1: guy going, I love this show. You know, the fact is,
- 10:00Speaker 1: if that show had been in Las Vegas instead of
- 10:02Speaker 1: on Broadway, probably would have been a hit. So the
- 10:06Speaker 1: Mama MIA's the Jersey Boys, you know, that type of
- 10:10Speaker 1: stuff is good. I don't think people go to go
- 10:15Speaker 1: to Las Vegas. He's Phantom of the Operas, per Se
- 10:17Speaker 1: or or Cats or you know. I think it's a
- 10:21Speaker 1: little more. It's got to be more of a show
- 10:24Speaker 1: and more musical. So generally speaking, what does the promoter
- 10:28Speaker 1: do m in Las Vegas? In general, we take risks,
- 10:36Speaker 1: we put up the we put up the risk capital.
- 10:40Speaker 1: We believe that we could sell enough tickets to pay
- 10:45Speaker 1: the bills, pay the band, and there's something left over.
- 10:51Speaker 1: It's no more complicated than that. Well, you know, I
- 10:54Speaker 1: know a guy works for Black Rock and New York
- 10:56Speaker 1: big investment firm, and he said he hadn't gone to
- 10:59Speaker 1: bed without being at risk for decades. So do you
- 11:03Speaker 1: ever worry? Like you ever, you know, lie awake at nights, say,
- 11:07Speaker 1: holy funk, this better work? Oh, I mean, look, you
- 11:11Speaker 1: know what's the worst thing about getting tour is get
- 11:14Speaker 1: the tour. I mean it's like talk about buyer's remorse. Okay,
- 11:21Speaker 1: you get you know, you get into this competition, especially
- 11:25Speaker 1: today with the dumpers that are thrown out there today.
- 11:27Speaker 1: You know, it's like it's almost like monopoly. I mean,
- 11:31Speaker 1: it is like monopoly money, you know. And and yeah,
- 11:36Speaker 1: I mean one thing about Gongore and I We've always
- 11:41Speaker 1: always that's your partner, that's my partner. We've always always
- 11:46Speaker 1: we were taught at the beginning. You act like, you know,
- 11:49Speaker 1: you're you're risking your own house here your mortgage, which
- 11:52Speaker 1: by the way, we both did for a while. You know.
- 11:55Speaker 1: So once you know that feeling of what it's like
- 11:58Speaker 1: to really risk your own money and go, you know,
- 12:01Speaker 1: wait a minute, I'm gonna lose everything, and so go
- 12:05Speaker 1: ask mom and dad from my room back and get
- 12:07Speaker 1: a job at McDonald's. That's what a promoter is. Okay.
- 12:12Speaker 1: So let's assume you have something that's not an instant sellout.
- 12:16Speaker 1: How do you move the tickets? How do you make
- 12:17Speaker 1: your money back? Mm hmm, Well, it depends on what
- 12:25Speaker 1: what you're involved in. Okay, we are I like to
- 12:30Speaker 1: think that we have a long term artists perspective, okay.
- 12:36Speaker 1: And this goes back kinder to our upbringing, which was
- 12:41Speaker 1: way back to the Jerry Wine Troub concerts West Management
- 12:45Speaker 1: three Days, where you had guys like Tom Hewlett and
- 12:49Speaker 1: Terry Bassett, Jerry Wine Trout amazing mentors, but they managed
- 12:57Speaker 1: the artist and we toured the art. Yes, And so
- 13:02Speaker 1: there were times I remember John Denver tours where you know,
- 13:07Speaker 1: he had a hit record, he sell every ticket. The
- 13:09Speaker 1: house didn't have a hit record, He sold half the ticket.
- 13:14Speaker 1: And I did one tour where all I did was
- 13:17Speaker 1: go out in front and quote paper of the house. Uh,
- 13:22Speaker 1: because John never played in front of an empty house.
- 13:27Speaker 1: So I've always believed that if you make the right
- 13:32Speaker 1: decisions for the artists, for the long term of the artists,
- 13:35Speaker 1: if you do that, the money is going to follow. Okay. Now,
- 13:38Speaker 1: there's many ways to get out of it quickly, Okay,
- 13:42Speaker 1: I mean, and that's unfortunately probably of our business. A
- 13:47Speaker 1: zillion ways to get out of them. Give me a couple. Well,
- 13:50Speaker 1: the secondary market on ticketing, people have been using that
- 13:53Speaker 1: they've been you know, ticket rebates. It goes all the
- 13:57Speaker 1: way back to you know, had n caterie bill for
- 14:02Speaker 1: five hundred bucks. Okay. Uh, you know what happens with losers.
- 14:07Speaker 1: It creates a system of insights of people, you know,
- 14:13Speaker 1: making a little money here on the side, making a
- 14:15Speaker 1: little money here on the side. You know, Fred Rosen
- 14:18Speaker 1: started making a nickel right, right, So it was five
- 14:22Speaker 1: sets of ticket back then. Okay, So it's uh. The
- 14:28Speaker 1: way people now protect themselves is by other sources of
- 14:34Speaker 1: revenue that they tried to to me hide from the artist,
- 14:39Speaker 1: or hide from the business equation or you know, no,
- 14:44Speaker 1: and they've got a lot of valid arguments. I meant,
- 14:47Speaker 1: if a guy invest money in a venue, you should
- 14:51Speaker 1: be able to get his money back right and make
- 14:54Speaker 1: a profit on his real estate investment. Okay. Now, generally speaking,
- 14:59Speaker 1: on these really big tours, your competition is Live Nation.
- 15:04Speaker 1: What it does it? What do you find someone all
- 15:07Speaker 1: to an act makes their decision on in terms of
- 15:09Speaker 1: who to go with, Well, make it on basically two things, right,
- 15:18Speaker 1: who's going to do the right job and how much
- 15:21Speaker 1: they're paying me. The unfortunate thing is how much they're
- 15:25Speaker 1: paying me. It most of the time, you know, is
- 15:30Speaker 1: the deciding factor as opposed to who's going to do
- 15:33Speaker 1: the right job. Okay, let's go back to the beginning
- 15:37Speaker 1: for my audience. So you grew up where as an
- 15:42Speaker 1: army brap but kind of beaute Montana and then the Northwest, Okay,
- 15:45Speaker 1: in Washington. Okay, you know we're sitting here in Hollywood.
- 15:51Speaker 1: Those places seem like backwaters relative to hollydood God, and
- 15:56Speaker 1: they're very attractive, by the way, and it's where I'd
- 15:58Speaker 1: like to be. No, I mean they are, but but
- 16:01Speaker 1: part of that was we learned how to do everything
- 16:04Speaker 1: back then. I mean I was running by high school
- 16:06Speaker 1: dance committee. Oh really, So you got into it that, Yeah, yeah,
- 16:09Speaker 1: I did. I put my first concert on my junior
- 16:12Speaker 1: year in high school don Zaga Prep and spokead and
- 16:16Speaker 1: I saw this magazine in Father Gobel he was the
- 16:19Speaker 1: head of our He watched over our dance committee and
- 16:22Speaker 1: we did all city mixers in Spokane. And I'm in
- 16:26Speaker 1: Gobs office one day, that's what we called him. And
- 16:28Speaker 1: he had this magazine and they're called Performance Magazine. And
- 16:31Speaker 1: I start flipping through it and I go, hey, Gobs,
- 16:34Speaker 1: this has all the big bands and look it says
- 16:37Speaker 1: where they're going, and it's got a phone number there,
- 16:40Speaker 1: it says b A. And he said that means booking
- 16:43Speaker 1: age and John and I went, well, I had this band.
- 16:46Speaker 1: I just got their first record, you know. And the
- 16:50Speaker 1: look they're up there playing in Seattle. Let's call the number.
- 16:54Speaker 1: What was the Okay? Sold out two shows of the
- 16:59Speaker 1: high school Jim Days and we made fifteen hundred bucks. Okay,
- 17:02Speaker 1: But let's go back to the begetting. Did you call
- 17:04Speaker 1: the agent? Yes, and you said what happened? I? I
- 17:08Speaker 1: mean I just I called him and I said, hi, uh,
- 17:12Speaker 1: I run a dance committee at a high school. It's okay,
- 17:15Speaker 1: And and I see your band is in Seattle and
- 17:20Speaker 1: you know what are they doing on Saturday night? And
- 17:24Speaker 1: he took you seriously? Yeah, well I had I told
- 17:27Speaker 1: him that father Gobel was with me, so I had
- 17:31Speaker 1: my priest with me. It was pretty good, okay. And
- 17:34Speaker 1: do you think you got ripped off? No, it was
- 17:37Speaker 1: actually we paid them. We made money, So it wasn't
- 17:42Speaker 1: about that. Back then. Remember it was all flats. You know,
- 17:47Speaker 1: they showed up. You had to have you know, a
- 17:49Speaker 1: p A system and some lights and uh you know,
- 17:55Speaker 1: you had addressing room. And it wasn't even before riders,
- 18:00Speaker 1: you know. So it was fun that when I went
- 18:03Speaker 1: to college. Did you do any more shows in high school? Uh?
- 18:07Speaker 1: Because after that I went off down to Washington State,
- 18:10Speaker 1: um and uh and they know they had more of
- 18:15Speaker 1: the college concert committees there all right. And in the
- 18:20Speaker 1: mid seventies there was a lot of guys, a lot
- 18:22Speaker 1: of guys that are around today came from that program.
- 18:26Speaker 1: But um, they didn't have a coffeehouse things. So I
- 18:31Speaker 1: started one. I started a radio station, I started a festival.
- 18:35Speaker 1: I mean that's what. That's a lot of stuff. Yeah,
- 18:39Speaker 1: that kazoo is now the number one station of Pullman, Washington.
- 18:43Speaker 1: And my roommate and I started that thing. It was
- 18:45Speaker 1: what do you call it? Ten want class D Remember
- 18:50Speaker 1: those I remember you could hear like three miles away. Yeah, exactly,
- 18:53Speaker 1: not even that you know, but um, the they have
- 18:58Speaker 1: when where I went to college, but it was there
- 18:59Speaker 1: before I got out there. So you're basically an entrepreneurial guy,
- 19:03Speaker 1: you know at Hart of course that's what this is about. Okay,
- 19:06Speaker 1: how many kids in your family? Five? And what do
- 19:09Speaker 1: the other four do? Uh? Well, they're all girls too old,
- 19:13Speaker 1: too older and too younger ones of c p A.
- 19:16Speaker 1: There are three of them are married to guys from Montana.
- 19:19Speaker 1: So that's the good thing is we've got we've kept
- 19:22Speaker 1: the Montana thing alive. But they're they're all over the country,
- 19:27Speaker 1: and uh, they're all doing great. I mean they have
- 19:29Speaker 1: the same personality as you. Like. You know, I'm gonna
- 19:31Speaker 1: make it work for myself. Um, i'd say half at half.
- 19:37Speaker 1: There's two sisters that are definitely that way. They're there
- 19:40Speaker 1: two that well, there's one that's completely happy living in Dila, Montana,
- 19:45Speaker 1: never wants to leave. That is where. It's about sixty
- 19:50Speaker 1: miles south of Butte. And what's there, um nothing Uh, Canyon,
- 19:57Speaker 1: Ferry Reservoir, people river, the Big Hole River, Um, the
- 20:02Speaker 1: salmon fly hatch if you're fly fishermen, those are all
- 20:05Speaker 1: important things. So do you How long do you go
- 20:08Speaker 1: to Washington State? I went three years? Yeah, I quit
- 20:11Speaker 1: in my senior year. And why did you quit? I
- 20:13Speaker 1: got hired by Concerts West, I thought I did. Okay,
- 20:26Speaker 1: we'll tell that story. Well, Um, there was a guy that,
- 20:31Speaker 1: believe it or not, worked for Irving Dennis something anyway,
- 20:37Speaker 1: artists touring so something I forget what it was called,
- 20:40Speaker 1: but it was one of Irving's agencies and Irving off
- 20:43Speaker 1: of course and Irving at the time, Uh, managed Tim Wiseberg,
- 20:48Speaker 1: remember the of course and the duel and that. Yeah, okay,
- 20:52Speaker 1: So what year were in nineteen seventy seven? All right?
- 20:59Speaker 1: So I was the block booking coordinator in the Northwest
- 21:03Speaker 1: for the college campuses, and Tim Wiseberg just really caught
- 21:08Speaker 1: on up there, and in fact I was doing to
- 21:11Speaker 1: cut down and read it with Tim Weinsberg. So in
- 21:13Speaker 1: five six thousand seats in Poland Washington, Tim Weinsberg still alive. Yeah,
- 21:17Speaker 1: he's a great guy. I haven't thought of him so long. Yeah,
- 21:21Speaker 1: you know, he's really good. Was it Dan Fogelbergelberg Wisberg?
- 21:26Speaker 1: Different mothers, twin SuDS, different mothers or something like that?
- 21:30Speaker 1: That was another There was a part of the plan
- 21:33Speaker 1: with what was no the Great Song? Yeah, I think
- 21:36Speaker 1: it was part of the plan. Uh yeah, it was. Okay,
- 21:38Speaker 1: So you're booking a book at Tim Weisberg and this
- 21:41Speaker 1: guy Deists were just a little bit slower. You're where
- 21:45Speaker 1: You're still at Washington State. Yeah, and you're booking for
- 21:48Speaker 1: other places too. Yeah. How did that? Well? I got
- 21:54Speaker 1: an office in the student union building and my roommate
- 21:58Speaker 1: and I out, I guess I gotta back up a
- 22:01Speaker 1: little bit. We first figured out that all these dorms
- 22:04Speaker 1: and fraternities and sororities all had to book two or
- 22:09Speaker 1: three bands a year for their little you know, uh
- 22:13Speaker 1: proms or whatever they call them, their their little balls, right,
- 22:17Speaker 1: So we started a little thing called the Student Booking Service.
- 22:20Speaker 1: And what we did is we got one agent up
- 22:22Speaker 1: and spoke in Washington, and we gave him an exclusive
- 22:26Speaker 1: and we signed up all the dorms and the fraternities
- 22:28Speaker 1: and sororities, and so the agents would all split their
- 22:32Speaker 1: commissions with us, and we would book and we because
- 22:35Speaker 1: we would tell the every year as a new social
- 22:38Speaker 1: director fraternity and we're like, hey, guys, we don't want
- 22:41Speaker 1: you to get ripped off. We know what the band's cost.
- 22:43Speaker 1: We'll get you good deals and all of that. So,
- 22:48Speaker 1: you know, fast forward to their we started, you know,
- 22:52Speaker 1: block booking, and we called it so I'd get the
- 22:55Speaker 1: guy in Bellingham, Washington to buy a show. Guy it
- 23:00Speaker 1: you know huge its sound to buy a show, and
- 23:04Speaker 1: the guy at Idaho State to buy a show, and
- 23:06Speaker 1: the guy in Missoula to buy a show that was
- 23:08Speaker 1: clip Mitchell, by the way, the way you were He
- 23:11Speaker 1: was the guy in Mizzoula, and uh yeah, we just
- 23:15Speaker 1: put all these together and then this guy called one day,
- 23:18Speaker 1: this agent he worked for Irving. I remember that. He said,
- 23:22Speaker 1: you know, you need to work for Concerts West. And
- 23:26Speaker 1: Concerts West brought all their shows into Pullman because we
- 23:30Speaker 1: had a pack eight thousand seat arena, and up in
- 23:35Speaker 1: Seattle they had a seven thousand seat civic auditorium. So
- 23:38Speaker 1: the big shows would come down and play Pullland and
- 23:40Speaker 1: they had to go through the students. How far as
- 23:43Speaker 1: Pullman from Seattle sixty miles south? Not from Seattle, Seattle
- 23:47Speaker 1: three miles. It's on the Idaho's close to boise O.
- 23:53Speaker 1: It's close to Spokane. Uh, court a Lane. You know,
- 23:58Speaker 1: if you go down from Spoke candad cord a Lane
- 24:00Speaker 1: sixty miles you have Pullman in Moscow wide. Okay, yeah,
- 24:05Speaker 1: at Washington State University and the university about it? Okay,
- 24:11Speaker 1: where were we a lost tracks? Okay, so you're block booking,
- 24:14Speaker 1: you get tracked on by this guy says you should
- 24:16Speaker 1: work at Conscience West. Yeah, so I got an interview.
- 24:20Speaker 1: Uh and in fact, this is the first time I'd
- 24:24Speaker 1: ever been on an airplane, and I go up to
- 24:27Speaker 1: Spokene and a guy said, and me, remember when you
- 24:29Speaker 1: got a prepaid ticket? Yeah? Right. I sat all day
- 24:34Speaker 1: long and Spokene Little Airport waiting for my prepaid ticket
- 24:38Speaker 1: to go through. Okay, I'm a kid in college, right,
- 24:42Speaker 1: and I'm thinking, and my buddy's gonna pick me up
- 24:44Speaker 1: and when I get there and drive me to this interview.
- 24:47Speaker 1: And I go and have an interview with this guy
- 24:48Speaker 1: named Tom Hewlett. And this is weird. Is in Seattle.
- 24:54Speaker 1: So I flew over to Seattle, right and uh Cascade Airline, yeah,
- 25:01Speaker 1: with this Cascade alleghany almost and it was like I
- 25:06Speaker 1: go over there and I get I had this interview.
- 25:08Speaker 1: I remember I wore I think I looked like the
- 25:11Speaker 1: guy at Midnight Cowboy because I had on like a
- 25:14Speaker 1: you know, like a tan like almost crest velvet pants
- 25:19Speaker 1: vest right actually vest jacket, uh boots and and you
- 25:25Speaker 1: know the collar out right. And I meet this guy
- 25:28Speaker 1: Tom Hellett, and he's like, oh, yeah, I got all
- 25:30Speaker 1: these tours going on, and I got this air Clapton tour.
- 25:33Speaker 1: I I think I could use you on that, right,
- 25:36Speaker 1: That's what he says. So I leave, I go back
- 25:40Speaker 1: to school. I quit college I load everything in my
- 25:44Speaker 1: car and I drive out to Seattle and uh move
- 25:48Speaker 1: in and uh living on the floor by I had
- 25:51Speaker 1: four buddies. They had a two bed of apartment, so
- 25:54Speaker 1: I was a fifth guy. So I slept on the
- 25:55Speaker 1: floor out in the you know, the couch around the
- 25:57Speaker 1: living room. I've done that, yeah, I mean that's how
- 25:59Speaker 1: it's art. And I would go every day and show
- 26:02Speaker 1: up at this office. Right, So Conscience West had an office. Yeah,
- 26:06Speaker 1: it was in Bellevue, Washington, and you had Paul Gonda. Weare, um,
- 26:14Speaker 1: Tom Hewlett, Bassett, Terry Bassett. I mean it's a really
- 26:19Speaker 1: great Dan Fiala, um uh, Bill Leopold, I mean some
- 26:26Speaker 1: great names. We're all out of that office. They were
- 26:29Speaker 1: all out of the Bellevue office, all those guys. And
- 26:35Speaker 1: then Terry went down and started the Dallas office. Sims
- 26:39Speaker 1: Scott hired, he went out, he started the Atlanta office.
- 26:43Speaker 1: And but no, I started showing up. But I didn't
- 26:46Speaker 1: have a job. I mean I would sit there and
- 26:50Speaker 1: I could tell Hewlett after a few days to be
- 26:52Speaker 1: walking in and whisper to people, go who is that kid? Right?
- 26:56Speaker 1: And I just kept doing things and walking around and
- 26:58Speaker 1: asking people if they anything to do until I got
- 27:01Speaker 1: like became whatever I was there, and I finally after
- 27:06Speaker 1: about two three weeks, got the courage to walk into
- 27:09Speaker 1: Bill mackenzie asked if I could get paid? And what
- 27:13Speaker 1: are he's saying? He said, yeah, no, he was good
- 27:15Speaker 1: by that, and I started two a week. That's what
- 27:19Speaker 1: it was, um. And when you're on the road, you
- 27:23Speaker 1: had twenty dollars a pretty and you Concerts West had
- 27:29Speaker 1: a cool thing back then called show pay and it
- 27:31Speaker 1: was like a sixty bucks show if you're on the road,
- 27:36Speaker 1: but it was like the tour director's decision how to
- 27:39Speaker 1: split the sixty bucks. So if you're like the guy
- 27:43Speaker 1: out with Gong, were like one of the ones I
- 27:45Speaker 1: started with second right, you know, he'd split it with you,
- 27:52Speaker 1: no offense, Sims. But if you're out with Sims, you've
- 27:54Speaker 1: got ten dollars, you know. And so what happened is
- 28:01Speaker 1: you generated a brotherhood with these guys. But what was
- 28:06Speaker 1: so cool about Concerts West is we were never really
- 28:10Speaker 1: local promoters. You know, we didn't do We weren't in
- 28:16Speaker 1: that club theater business, and every local promoter was. We
- 28:21Speaker 1: were like a arena up touring company, you know, and
- 28:28Speaker 1: it was just so cool to be back there and
- 28:30Speaker 1: see that at that time. Now, that was all Jerry Weintraub, right,
- 28:33Speaker 1: was Wintroub. It was Bassett, It was Irving and his
- 28:38Speaker 1: relationship with Bassett. It was Bill McKenzie and and the
- 28:44Speaker 1: relationships were deep, you know, they were Like the first
- 28:48Speaker 1: thing I worked on was Swan Song. That's what I
- 28:51Speaker 1: was assigned to. So and that was Peter Grant and
- 28:55Speaker 1: Clive Coulson and so you worked on Bad Company, but
- 28:59Speaker 1: if David went out, you had to work on David still.
- 29:03Speaker 1: And like Paul and I were, we were putting the
- 29:06Speaker 1: Zeppelin tour on sale when Bottom died. After that, I
- 29:11Speaker 1: had to do the firm, which was you know, Jimmy
- 29:13Speaker 1: and Paul Rogers. But I never got to do led Zeppelin. Okay,
- 29:18Speaker 1: how much of the time are you in the office
- 29:20Speaker 1: and how much of the time are you on the road.
- 29:22Speaker 1: Back then you were on the road. I don't know,
- 29:27Speaker 1: nine months sometimes, I mean you could be on the
- 29:31Speaker 1: road for fourteenth straight months. We'll break for Christmas or
- 29:34Speaker 1: something in that. And back then we did five shows
- 29:38Speaker 1: a weeks. It shows a week traveled and the bus
- 29:41Speaker 1: has slept sixteen guys today they sleep six at all different.
- 29:48Speaker 1: It was different time. And were you ever making any
- 29:50Speaker 1: money or just in for the experience at that point? Oh? No,
- 29:54Speaker 1: you're for the experience. I mean, look, the first tour,
- 29:57Speaker 1: first big tour idea was with Gaga were the nineteen
- 30:02Speaker 1: seventy eight Bad Company Desolation Angels, and that was multiple arenas.
- 30:10Speaker 1: It was fact then as big as you got in
- 30:12Speaker 1: the rock and roll. And I remember I'd ever been
- 30:14Speaker 1: in Las Vegas, played the Aladdin in Las Vegas, and
- 30:20Speaker 1: one night I lost everything I made on the tour.
- 30:24Speaker 1: And are you still a gambler? No? No, I just
- 30:28Speaker 1: like it was. You know, it was just stupid, you know,
- 30:32Speaker 1: but but you didn't care. I mean it may sounds
- 30:35Speaker 1: really weird. This is again all give part of this
- 30:38Speaker 1: as a Gaga wear line. Okay, we don't think about
- 30:42Speaker 1: the money, we really don't. We think about what's the
- 30:46Speaker 1: right thing to do, and if you do the right things,
- 30:49Speaker 1: the money will follow if you start and this is
- 30:52Speaker 1: where God, if you start thinking about the money, you're
- 30:55Speaker 1: going to compromise the decision making. So maybe that's why,
- 31:02Speaker 1: you know, we just kind of live in our own
- 31:03Speaker 1: world the way Paul and I do but it's pretty
- 31:07Speaker 1: simple to us. No, that's a cool project. Here's how
- 31:12Speaker 1: you could do it, here's how you could make it work,
- 31:15Speaker 1: and let's go do it or not do it. Okay,
- 31:17Speaker 1: So you work for Concerts West for how long thirteen years?
- 31:22Speaker 1: It was? There were variations. It was called you know,
- 31:25Speaker 1: it ended up being called Wine Traub Entertainment Group. But
- 31:28Speaker 1: really from seventy eight to nine I was at concerts
- 31:34Speaker 1: and then what happened. Then Michael Cole hired me to
- 31:37Speaker 1: go up and I was the director of touring for CPI.
- 31:42Speaker 1: This was right after right at the end of the
- 31:46Speaker 1: steel wheel wheel right, and so I went up there
- 31:50Speaker 1: and they kind of figured, I mean Michael told me
- 31:52Speaker 1: and Arthur told me. They just said, look, you know,
- 31:55Speaker 1: we're going to be at the story business. We figured
- 31:57Speaker 1: we needed to hire a Concerts West guy because they do.
- 32:02Speaker 1: They knew we We've grown up in that, in that environment.
- 32:05Speaker 1: So I started there. My first day was July one.
- 32:11Speaker 1: It was very funny though. I had this marketing kid
- 32:14Speaker 1: named Jeff Shabon that was going to be working for me,
- 32:16Speaker 1: and I knew him from before I think it worked
- 32:18Speaker 1: for John Stall. And they put me in like one
- 32:22Speaker 1: of those old court apartments and he and his little
- 32:26Speaker 1: marketing buddy from Lobats comes over to pick me up,
- 32:32Speaker 1: a little marketing buddy, little marketing buddy, Michael Repeat, and
- 32:37Speaker 1: they take me out on a boat on Lake Washington
- 32:39Speaker 1: Head where there's this DJ who Joey Scolari was. Yeah,
- 32:47Speaker 1: it was like you know, and by the way, what
- 32:52Speaker 1: a great time. I mean I loved every minute up
- 32:56Speaker 1: there and probably would have stayed if they you know,
- 33:00Speaker 1: I hadn't moved down to Hamas or Perview to wherever.
- 33:06Speaker 1: I mean, that was really the factor for me. So
- 33:09Speaker 1: how many years were you there? Almost seven? Okay, six
- 33:13Speaker 1: seven seven? And what was your responsibility there? Well, I
- 33:19Speaker 1: was kind of I was the operations director of those
- 33:26Speaker 1: tours citizens you know, we routed those tours. I did
- 33:29Speaker 1: all the building, deal did all the tickety tickety was
- 33:32Speaker 1: very different then than it is today with hard tickets.
- 33:36Speaker 1: Back then, um so really routed, did the deals and
- 33:43Speaker 1: of course the they did the stones. Who else were
- 33:46Speaker 1: you doing it that we were doing? We did Pink
- 33:48Speaker 1: Floyd's last tour, Vision Bell did Paul Simon. It was
- 33:54Speaker 1: that was a great tour. What of the greatest bands,
- 33:57Speaker 1: diversity of My Life. Uh, Stones of or Its Foodoo
- 34:00Speaker 1: Lounge Urban Jungle Tours. Uh. David Bowie Uh did Bowie
- 34:08Speaker 1: Bowie Nail's Tour. That was an experience. That was a
- 34:10Speaker 1: tough tour. Bowie Morrissey with Morrissey walked off the tour
- 34:15Speaker 1: halfway through it. Uh, and they were look and it
- 34:20Speaker 1: was right at the beginning of the YouTube relationship. But
- 34:23Speaker 1: I left a very very beginning. Uh. Well, they sold
- 34:28Speaker 1: the company and they went to Bahamas for tax reasons.
- 34:31Speaker 1: What happened to you? I got married someone you met Toronto? No, no, somebody? Well,
- 34:37Speaker 1: actually I met her while I lived in Toronto, but
- 34:40Speaker 1: she was a Uh. She was directed a show for
- 34:44Speaker 1: Disney that we were touring, and it was called Disney
- 34:49Speaker 1: Symphonic Fantasy. Uh. One of the mean an amazing show.
- 34:54Speaker 1: But we were allowed to play arenas because of the
- 34:57Speaker 1: Felt contract. Really yeah, the Feld contract prohibited Disney from
- 35:03Speaker 1: producing a competitive touring attraction, right whatever. So we tried
- 35:09Speaker 1: to see if we can put this in amphitheaters and
- 35:11Speaker 1: that big mistake and the reason we actually did it,
- 35:14Speaker 1: I remember because you know, Michael was doing a lot
- 35:18Speaker 1: of you know, bus and truck Broadway stuff. Very very
- 35:24Speaker 1: successful up through Canada and even into the States do
- 35:28Speaker 1: cats and all that kind of stuff. So we wanted
- 35:31Speaker 1: to get the bus and truck rights for you know,
- 35:34Speaker 1: Beauty and the Beast. That was the first Disney Broadway
- 35:38Speaker 1: thing they were doing, and Disney was kind of inferring that, well,
- 35:43Speaker 1: if you do this tour for us, said you'll be
- 35:46Speaker 1: in line to do the bus and truck. Of course,
- 35:49Speaker 1: we did the tour, lost money, and they decided to
- 35:52Speaker 1: do the bus and truck in house. But I got
- 35:55Speaker 1: a wife out of it. Uh. We lost a million
- 35:58Speaker 1: dollars on the tour, so worth it, but it wasn't
- 36:03Speaker 1: your million a Yeah, okay, so they move away. You're
- 36:07Speaker 1: now getting married. What's your next step? Well, while I
- 36:11Speaker 1: was over in um that was the only this is
- 36:14Speaker 1: the only time you've been married. Yeah, twenty five years
- 36:18Speaker 1: coming up this September. Pretty rare in this absolutely, I know,
- 36:22Speaker 1: it's pretty pretty amazing. Well we got married later, so
- 36:26Speaker 1: and on the road, everybody got their old fantasy exactly
- 36:29Speaker 1: exactly thought about him. Um. So, Brian Becker started calling
- 36:35Speaker 1: me while I was over in London with Bowie and
- 36:40Speaker 1: he started going, hey, we want to get into touring business.
- 36:43Speaker 1: Wherever you want to live, if you want to live
- 36:45Speaker 1: in This is when he's running Live Nation is when
- 36:49Speaker 1: you know, this is when he's running Pace Pace concerts.
- 36:53Speaker 1: And then you know, he said, come on and we'll
- 36:56Speaker 1: start this touring group. You and Louis are tight, so
- 37:02Speaker 1: we came. I agreed to go work with them. Uh God,
- 37:07Speaker 1: Ironically at or it just happened. Shelley Dyan is like,
- 37:13Speaker 1: oh God, there's nothing. I just love that. I meant
- 37:22Speaker 1: anyway right it at the last minute, Shelly calls me
- 37:28Speaker 1: and gets my wife and I had to fly down
- 37:30Speaker 1: in San Francisco because they're like, why did you come
- 37:34Speaker 1: and start GPS story. Now, ironically both of them got
- 37:38Speaker 1: bought by the same time, so I guess it would
- 37:40Speaker 1: ended up the same place. But um yeah. They flew
- 37:44Speaker 1: us and wine and dined us and all of that
- 37:46Speaker 1: down at San Francisco, and very funny. The last night there,
- 37:49Speaker 1: my wife got we were staying at the CASTLEMA drone
- 37:51Speaker 1: out in Sasolito. Last night. We're gonna fly back to
- 37:54Speaker 1: Toronto and go across streets some Italian seafood place. My
- 37:58Speaker 1: wife has seafood us and by two o'clock in the morning.
- 38:02Speaker 1: We're in Barren County General the worst food poison. I'd
- 38:06Speaker 1: see him my life. It was terrible. But that's not
- 38:09Speaker 1: why I picked Pace over GP. But uh so, anyway,
- 38:13Speaker 1: I ended up doing the Pace Storian thing and Louis
- 38:16Speaker 1: and I kind of got together on that and we started.
- 38:20Speaker 1: I remember we started oz Fest, then we did the
- 38:25Speaker 1: first Fleetwood mac Reunion tour, and Louis started this sig
- 38:29Speaker 1: called the George Straight Country Music Festival. And honestly, that's
- 38:34Speaker 1: that's what kicked it off for him. That's what really
- 38:37Speaker 1: got him to be in country. Louis. You know, good
- 38:41Speaker 1: for that. We all knew Louis the rock promote Texas
- 38:44Speaker 1: right and um, and we're I mean, Louis and I
- 38:50Speaker 1: were having a great time because you know, I was like,
- 38:54Speaker 1: I'm more the business structure operator kind of guy, and
- 38:59Speaker 1: I mean he is greatest salesman over see it. He
- 39:01Speaker 1: really is. I mean he's like, you can't beat Louis
- 39:05Speaker 1: and the two of us would go in a room.
- 39:07Speaker 1: I mean, I didn't think we could get beat. I
- 39:10Speaker 1: really didn't. But then the sellarman thing comes along at
- 39:14Speaker 1: s f X buy his Pace and Pace story wasn't
- 39:18Speaker 1: even two years old. And to be honestly, with the Bubber,
- 39:25Speaker 1: I really hated seeing that happened, you know, And maybe
- 39:32Speaker 1: that's maybe I had it like in my head ahead
- 39:35Speaker 1: of time that I was going to get out of
- 39:36Speaker 1: there anyway because of the consolidation and all of that,
- 39:40Speaker 1: and I just hate that. And but I didn't. I didn't,
- 39:43Speaker 1: you know, I didn't get along with the guy that
- 39:46Speaker 1: question about that. I mean that was everybody knew that,
- 39:50Speaker 1: and that's what I knew, you know, I got to
- 39:54Speaker 1: get out of here now, and well everybody was running
- 40:00Speaker 1: into this place. It's really weird because, yeah, I'm going, okay,
- 40:05Speaker 1: I'm gonna quitting my job. My wife and I are
- 40:10Speaker 1: adopting a baby from Romania, and I'm buying a house.
- 40:17Speaker 1: I've been living at Gaga Ware's house, right and all
- 40:22Speaker 1: of this at the same time, You're making all these
- 40:26Speaker 1: commitments with no incoming nothing. Yeah, it was all I
- 40:29Speaker 1: used to call it outcome. Then we're looking for income
- 40:32Speaker 1: right now, it's all going out. Um. But you know,
- 40:37Speaker 1: thank God for Paul, you know, like my like my
- 40:40Speaker 1: big brother, and you know, he came to me and said,
- 40:44Speaker 1: come on, let's go be the other guys. No, uh,
- 40:48Speaker 1: they're just we could just go out. We thought of it.
- 40:51Speaker 1: We'll just go out there and maybe we'd be able
- 40:52Speaker 1: to get one or two tours, you know, just say, look,
- 40:55Speaker 1: we're the personal you know, the quality over quantity, hands
- 41:01Speaker 1: on all the time, dona dada ah. The way we
- 41:07Speaker 1: do Tori, it has never changed. We're doing Tori today
- 41:10Speaker 1: the way we did it back to the concerts West,
- 41:14Speaker 1: which is everything goes to the pool. It was a
- 41:18Speaker 1: real easy line back there, which was I'd rather make
- 41:22Speaker 1: my back then it was I'd rather make my of
- 41:27Speaker 1: it a hundred times and steal all of it once.
- 41:31Speaker 1: And that was always our thing, so we always put
- 41:33Speaker 1: everything out on the table with the artists. It was
- 41:35Speaker 1: always about the right decisions for them. So Paul and
- 41:39Speaker 1: I thought, well, there was that's missing, you know, and
- 41:44Speaker 1: we should be able to go out. And I think
- 41:47Speaker 1: it more personally wanted to do that because of our lifestyles.
- 41:56Speaker 1: That makes sense. It's like, I mean, didn't we get
- 42:00Speaker 1: into the music business because we didn't want to wear
- 42:03Speaker 1: a suit, I didn't want to cut our hair, I
- 42:06Speaker 1: didn't want to work five. I mean, now, why is
- 42:11Speaker 1: everybody pushing for that. Why is that, like you couldn't
- 42:16Speaker 1: agree more even if this late date, I know it's
- 42:19Speaker 1: and it's there. I mean, you know, but it's like so,
- 42:23Speaker 1: but that's really what's see two be That's what's cool
- 42:29Speaker 1: about it is that as things consolidate, it also means
- 42:34Speaker 1: things will fracture. And I'm always a guy. I've always
- 42:38Speaker 1: be one of the fractures. I think, whatever, but and
- 42:41Speaker 1: I think it's because one guy. But we're dealing with art, Okay,
- 42:46Speaker 1: our job. What does the promoter do? We marry art
- 42:49Speaker 1: with commerce in the live business, that's it. I don't records.
- 42:53Speaker 1: We just do live. We sell tickets, and we know
- 42:56Speaker 1: how to do that right and how to control your
- 42:59Speaker 1: expense is and how to do it your way. Okay,
- 43:03Speaker 1: but I'm not getting off topic here. You know how
- 43:07Speaker 1: you're talking about Pace Consulting, SFX and how you decide
- 43:10Speaker 1: to go independent with Gongaware. It was we just felt
- 43:14Speaker 1: like something was missing, okay, and we felt like what
- 43:18Speaker 1: was bussy was really exactly what what we do, which is,
- 43:24Speaker 1: you know, does anybody care about the artists in this
- 43:27Speaker 1: equation in the life side. And I'm not trying to
- 43:30Speaker 1: be idealistic or anything. Or I'm just trying to say
- 43:33Speaker 1: that it's a perspective that you could take if you
- 43:37Speaker 1: take them, because we learned that from Gerry Wantrump. Okay,
- 43:41Speaker 1: you know, if I didn't do what was right for
- 43:43Speaker 1: his artist, they got fired, right. Okay, that's that's simple.
- 43:47Speaker 1: So I look at it that way today. If I
- 43:49Speaker 1: don't do what's right for Seline, she should fire me.
- 43:52Speaker 1: If I don't do what's right for the Rolling Stone
- 43:54Speaker 1: Paul and I Doe, they should fire us. Okay. I
- 43:57Speaker 1: want to make sure what we're doing is the right
- 43:59Speaker 1: job up. So that's what we felt like was missing,
- 44:03Speaker 1: and we felt like that's what we enjoy doing. Okay, Yeah,
- 44:10Speaker 1: I was talking to about this earlier today. What we
- 44:12Speaker 1: really love doing is is doing what we love doing,
- 44:18Speaker 1: and what we love doing is fighting a project and
- 44:20Speaker 1: going out there and making sure we're doing it better
- 44:23Speaker 1: than anybody else's trying to think through everything we could
- 44:26Speaker 1: possibly think of. Every artist is different. How could how
- 44:32Speaker 1: can you do the how do you take this tour
- 44:35Speaker 1: model for this other artist apply to that artist? I mean,
- 44:39Speaker 1: you can't look at it that way. You gotta look
- 44:40Speaker 1: and say, Okay, this artist and they want to do live, right,
- 44:46Speaker 1: let's just start there and then let's work it backwards
- 44:50Speaker 1: from there. Um. When on our tours, the best type
- 44:56Speaker 1: of touring deal is the deal that the guarantee is
- 45:01Speaker 1: the last thing you get to, you know, because what
- 45:05Speaker 1: it means is everybody's worked together. Okay, should be playing
- 45:10Speaker 1: these kind of places? What should the ticket prices should be?
- 45:12Speaker 1: How much we're gonna spend on production that? Who? What
- 45:15Speaker 1: are we trying to achieve here? What's it going? Do
- 45:18Speaker 1: you want to bundle the record? You not want to
- 45:21Speaker 1: all these different things? Okay? What what is right for you?
- 45:25Speaker 1: And then you sit down and go, okay, I'll bet
- 45:28Speaker 1: on then I'm going to do it right. But it's like,
- 45:31Speaker 1: go through the numbers, and here's what doing it right does,
- 45:35Speaker 1: and I'll give it to you that. Okay. So what
- 45:46Speaker 1: was the first tour you've got with Gone? I think
- 45:52Speaker 1: it was it was but Shelly is West Coast for one,
- 46:02Speaker 1: And and you know why we got it, everybody was
- 46:09Speaker 1: we dynamically priced the first fifty runs let's go, and
- 46:14Speaker 1: that generated a half a million dollars bore and our
- 46:17Speaker 1: numbers were that much bigger. Whose money were you using? That? One?
- 46:22Speaker 1: Was ours? Ok that one was like, uh, but we
- 46:27Speaker 1: found uh uh. Then we did Beriah and the Dixie Chicks,
- 46:32Speaker 1: where our next two tours I might have been Dixie Chicks,
- 46:34Speaker 1: said Mariah, one way or the other. Um. And for
- 46:38Speaker 1: that we had found a guy up in outside of Portland, Oregon,
- 46:43Speaker 1: Alan James Bless his soul passed away. Um kind of.
- 46:48Speaker 1: He was from Wilbur, Washington, which, believe it or not,
- 46:51Speaker 1: that's a summer camp that I worked at high school. Okay,
- 46:56Speaker 1: and nobody would know anyway, think about it was on
- 46:58Speaker 1: it you took a y across an Indian reservation to
- 47:02Speaker 1: get okay, so um, and he did like low budget films,
- 47:09Speaker 1: and Paul and I explained our whole thing to him
- 47:11Speaker 1: and Darren Libanatti, the kid at the time was that
- 47:16Speaker 1: Thomas and Mac and he called us and said, hey,
- 47:19Speaker 1: you should beat this guy. He's doing boxing promoting and
- 47:24Speaker 1: he's doing some low budget films. And Paul and I
- 47:27Speaker 1: went in and our you know, our whole thing is
- 47:29Speaker 1: very we're very transparent. So our deal with investors was
- 47:33Speaker 1: always looked the money gets half right and the work
- 47:37Speaker 1: gets the other hand. Okay, And that's really how we
- 47:43Speaker 1: conducted our business. Paul and I were responsible for all
- 47:47Speaker 1: the people that work for us, So Paul and I
- 47:50Speaker 1: didn't Paul and I with his funny we put ourselves.
- 47:53Speaker 1: We had two fifty dollar weeks salaries for our first year,
- 47:57Speaker 1: just so we'd have insurance and stuff like that, because
- 47:59Speaker 1: anything we may basically gave to the employees. And then
- 48:03Speaker 1: you ultimately sold that company to a G. Yeah, and
- 48:08Speaker 1: and a godfather of that to us was irving, of course,
- 48:13Speaker 1: and he saw it. Uh. Ironically, Paul and I were
- 48:17Speaker 1: actually beating with SMG because part of our whole pitch. Remember, Paul,
- 48:22Speaker 1: we started a little company called Arena Network back and
- 48:26Speaker 1: it was part of uh a fact his fuddy story.
- 48:31Speaker 1: Back then, we couldn't afford to fly, so we drove
- 48:34Speaker 1: back and forth to Vegas for meeting. It's right, so
- 48:37Speaker 1: we're driving. I went to I got the name he
- 48:40Speaker 1: said for this RITA thing. He said what I said
- 48:43Speaker 1: as Rita's for excellence. And I would have been right.
- 48:49Speaker 1: At the same time, it would have been great explain
- 48:51Speaker 1: what Arena Network is. Rita Network and it still exist. No,
- 48:56Speaker 1: we sold it back to the members. I don't know
- 48:59Speaker 1: a number of your ago now, but it was it
- 49:03Speaker 1: basically came from the concept that the arena managers retired
- 49:06Speaker 1: to waken up and seeing that an act was seen
- 49:09Speaker 1: in the Sunday paper that an act was playing at
- 49:11Speaker 1: an amphitheater down the street and they never even got
- 49:14Speaker 1: a phone call because their local promoter in the marketplace
- 49:18Speaker 1: on the amphitheat So this was created to really protect
- 49:23Speaker 1: the arenas. Concerts. West, I guess was always an arena
- 49:27Speaker 1: company just because you know, the first ones who had
- 49:30Speaker 1: amphitheaters were the needer Landers and there weren't that many
- 49:33Speaker 1: of them, Okay, so uh we felt that those guys
- 49:39Speaker 1: needed a you know, a voice. And at the same
- 49:46Speaker 1: time there were a group it was Brad Mayne, it
- 49:49Speaker 1: was Tim Ryan h Kevin tuwig Hat Spokane, Darren Libanoni.
- 49:55Speaker 1: That's how we got tied with Darren um I'm sure
- 49:59Speaker 1: I'm forgetting somebody Jim from San Jose. They were like
- 50:03Speaker 1: the core guys and they were like, look, our owners
- 50:09Speaker 1: are our owners are you know? They're not happy with
- 50:14Speaker 1: this situation? What's going on with these amphitheaters. Okay, what
- 50:18Speaker 1: people forgetting our business is that because you've been around,
- 50:21Speaker 1: you've seen a lot. Okay, you and I grew up
- 50:24Speaker 1: with civic and university facilities. Okay, it was Spokane Civic Center,
- 50:30Speaker 1: was University of Tennessee Arena, whatever. It was. Okay that
- 50:36Speaker 1: the Amphitheaters came along as a cheap outdoor venue, you know,
- 50:42Speaker 1: kind of the Dead Landers. And then they were owned
- 50:45Speaker 1: by promoters, owned by promoters, right, But then the arenas
- 50:49Speaker 1: went private, which the Palace gunned. Those were like the
- 50:54Speaker 1: first And when the owners of the NBA and the
- 50:58Speaker 1: NHL team said hell, I'm gonna go build my own places,
- 51:02Speaker 1: that was another paradigm shift, okay, and that's what we
- 51:05Speaker 1: kind of exist there today. Um, you know, the amphitheaters.
- 51:14Speaker 1: Let's put it this way. I don't think the amphitheaters
- 51:16Speaker 1: are as popular today as they were. They're not. I
- 51:21Speaker 1: think a repeenum would agree with you owns most of
- 51:23Speaker 1: them now. Hollywood Ball it's not anything. I know, it's great,
- 51:31Speaker 1: you know. I mean I wouldn't call that at the Amphitheater,
- 51:34Speaker 1: No I would. But because there was stuff that would
- 51:37Speaker 1: sell at Hollywood Bowl before they turned tore down the
- 51:40Speaker 1: Revine meadows that wouldn't that would lose money at Refinement correct, correct?
- 51:46Speaker 1: You know? Well, I mean again they started back then
- 51:50Speaker 1: there mixes. So at a certain point, I guess we
- 51:53Speaker 1: all called it, ah, the Jimmy Buffett deals. We're paying
- 51:57Speaker 1: a hundred and five percent of growth or whatever it us. Right,
- 52:00Speaker 1: that was another that was the shift. Okay, So I
- 52:06Speaker 1: don't know. Okay, so you're sold to a G. So
- 52:09Speaker 1: what is the mission for Concerts West at this point?
- 52:14Speaker 1: It's really funny the well, the bishop for Concerts West
- 52:18Speaker 1: today is very different than the biship for a E
- 52:20Speaker 1: G presents all of that because Paul and I we
- 52:25Speaker 1: we were the original block of it. UM. We had
- 52:32Speaker 1: touring and kind of golden Voice in our minds um,
- 52:39Speaker 1: but we did have regional offices in our plan. And
- 52:42Speaker 1: then if I go back to the original business plan
- 52:44Speaker 1: that Irving Paul and I presented to Phil and his
- 52:49Speaker 1: guys in Las Vegas, it had all that in it. Okay,
- 52:54Speaker 1: but we said we wanted to start with the touring.
- 52:58Speaker 1: UH actually wanted to buy a Golden Voice because of
- 53:03Speaker 1: their relationship with developing artists. Okay, Coachella was not Coachella
- 53:11Speaker 1: at that time. Because Paul Goga and I, you know,
- 53:15Speaker 1: we're helping back Paul t Um after his first year.
- 53:20Speaker 1: The first year they did it, they lost, they lost everything, okay,
- 53:24Speaker 1: and then and Paul came. Then there wasn't the one
- 53:27Speaker 1: the next year. And then Paul Ty came to our
- 53:30Speaker 1: office and asked Goga and I if we take a
- 53:32Speaker 1: ride out to the desert with him, and God, wear
- 53:34Speaker 1: was like he got it immediately. He was like, hey,
- 53:36Speaker 1: it takes three years to get these things to happen.
- 53:39Speaker 1: So we backed them. Irving was part of that. UM
- 53:45Speaker 1: lost money. But then when we sold the company, they're
- 53:50Speaker 1: going like, what's this Coachella thing? You're throwing your ship
- 53:55Speaker 1: at the deal here and you know, um, but our
- 54:01Speaker 1: vision back then was always to be equality over quantity, guy,
- 54:09Speaker 1: and I hope that is what it is today. In fact,
- 54:12Speaker 1: I I forever telling people that were you know, in
- 54:15Speaker 1: our group and all of that, and when they get
- 54:18Speaker 1: into this competition thing, and I'm always like, don't compete.
- 54:22Speaker 1: It's just a waste of your energy. Be different, be yourself,
- 54:26Speaker 1: be you know you've got something to offer. You know,
- 54:30Speaker 1: in our business, there's always horses for courses, you know
- 54:33Speaker 1: what I mean. And when you're when when you have
- 54:37Speaker 1: to match people up with personalities and not just the artists,
- 54:40Speaker 1: but also the other personalities around them. A lot of
- 54:43Speaker 1: times that are handling it. Sometimes it's simple as just
- 54:47Speaker 1: having the right person, you know. So to Paul and I, here,
- 54:55Speaker 1: I'll tell you what this is. Here's our mission statement. Okay,
- 54:58Speaker 1: this will say what we want Concerts West to be.
- 55:01Speaker 1: It's exactly this. I don't want to buy companies. We
- 55:05Speaker 1: want to hire good people. We want to empower them.
- 55:09Speaker 1: Empowerment means that if you give somebody responsibility, you give
- 55:13Speaker 1: them authority, you give them the resources that they need,
- 55:17Speaker 1: whether it's the money, back office support, et cetera. And
- 55:21Speaker 1: the most important thing to get the funk out of
- 55:23Speaker 1: their way. Okay, and it's so hard for people to do.
- 55:29Speaker 1: Everybody wants to listen. I know it's listen. I watched
- 55:33Speaker 1: Jim Allison and John Nelson first Legal the job that
- 55:38Speaker 1: they're doing on Selindi on right now, and there they're
- 55:42Speaker 1: the ones doing the job. Okay, so you're working on
- 55:45Speaker 1: Selene now, you're working on the Stones. We've got Asia's
- 55:52Speaker 1: you know, we've got Edgar and running all over Asia
- 55:54Speaker 1: right now. Uh uh. Seline is finish it at the
- 56:01Speaker 1: at the policy and there's only sixteen shows left. That's
- 56:04Speaker 1: pretty amazing, and there's some other tours were working on.
- 56:08Speaker 1: I mean right now, my focus right now with Selene's
- 56:11Speaker 1: tour and um, because it's we're an on sale week okay,
- 56:15Speaker 1: so you're still an arena company looking for complete tours, correct, Okay?
- 56:21Speaker 1: And a globally it doesn't happen us. We're stadiums too.
- 56:27Speaker 1: I think we have a bunch of experience stadiums worldwide.
- 56:30Speaker 1: Is anybody if not more? Okay, tell the story of
- 56:33Speaker 1: how he got the stones? Oh god, it's better Paul
- 56:38Speaker 1: telling the story. Uh he was the one that sat
- 56:41Speaker 1: on Joyce's doorstep and that's their attorney manager. Correct And
- 56:47Speaker 1: uh well at the time they had Dainty in Australia. Yeah,
- 56:52Speaker 1: and I you know, I don't know. I can't really
- 56:56Speaker 1: say what happened why that fell apart. I think they
- 56:59Speaker 1: have to do with my But you know that's look,
- 57:05Speaker 1: I mean, that's why above all you got you love
- 57:09Speaker 1: Phil Answers. Okay, I mean, if you really look at it,
- 57:13Speaker 1: why are we able to get the rolling Stones because
- 57:16Speaker 1: we have Phil Answers, somebody who's willing to write to
- 57:19Speaker 1: check and who gets it and his guys get it. Okay.
- 57:24Speaker 1: I mean when you really look at it. I mean
- 57:27Speaker 1: dand becker By, Ted Vick Ray, Todd Golts, the Jay Barciato,
- 57:31Speaker 1: Ted Tanner, the guys right there around Phil. They're really
- 57:38Speaker 1: good guys. And the interesting thing is we say this
- 57:45Speaker 1: internally that, but every single deal that I've brought to Phil,
- 57:51Speaker 1: he has said yes, wow. And and that includes telling
- 57:57Speaker 1: this guy about a thing called Seline on the show
- 58:00Speaker 1: in Las Vegas and heard her husband want to do
- 58:05Speaker 1: and everybody in the world thinks it ain't gonna work.
- 58:07Speaker 1: And he says, well, how much are we risking here?
- 58:10Speaker 1: And I said, rofully, a hundred and fifty billion dollars
- 58:13Speaker 1: that ballpark is someone and he and he just looked
- 58:16Speaker 1: at me and said, you know, John, I think we
- 58:19Speaker 1: should do it. Okay. I mean, there aren't that many
- 58:26Speaker 1: guys out there like I mean, that is like and
- 58:30Speaker 1: to have, honestly, you know, I mean, it fills a
- 58:35Speaker 1: much more conservative regular guy than the rest of us. Okay,
- 58:41Speaker 1: to have the patience to put up with all of
- 58:43Speaker 1: our crap. I mean that alone. You know, he's good.
- 58:47Speaker 1: But I think Phil loves what's been created, like I
- 58:53Speaker 1: think of it. I tell people this, it's like a playground. Okay,
- 58:57Speaker 1: if you look around a e g. There's so many
- 58:59Speaker 1: cool things to play with, and if you come up
- 59:02Speaker 1: with something cool and it makes sense, Phil will say,
- 59:06Speaker 1: let's go do it. The Bangkok arita that they're all
- 59:10Speaker 1: working on like Strasbourg in Denver or there in the
- 59:14Speaker 1: Mission ballroom, etcetera. But going back to the stones, Okay,
- 59:18Speaker 1: you know, talking generally and act like that, how do
- 59:21Speaker 1: they let you make money? You're putting up all this money.
- 59:25Speaker 1: They have a legend of take of getting these guarantees.
- 59:27Speaker 1: Do you say, hey, you know, uh, we gotta make
- 59:31Speaker 1: our expert sentage or how does it work? Uh? We
- 59:34Speaker 1: put up in big guarantees. But I mean it's Look,
- 59:39Speaker 1: they're very fair people. They understand. Look, they know this business.
- 59:45Speaker 1: Well is anybody Okay, I give you a brother. Have
- 59:49Speaker 1: no one been doing it and doing it at that
- 59:52Speaker 1: level for as long as they've been doing it. And
- 59:54Speaker 1: they have nothing but amazing people behind them. Choice or
- 59:57Speaker 1: manager Tim Woolley who produced is all of the tours,
- 1:00:01Speaker 1: all the financial supporting them, everything to do with that Opie,
- 1:00:06Speaker 1: their production at Patrick Woodruff and then all of the
- 1:00:09Speaker 1: people on our side, uh that are out there working
- 1:00:14Speaker 1: these things. Um, what's so cool about the Rolling Stones
- 1:00:18Speaker 1: is that every time they go out to another tour,
- 1:00:21Speaker 1: do you look around the organization? Maybe one person changed.
- 1:00:26Speaker 1: I mean, it's like everybody's still there. Everybody wants to
- 1:00:30Speaker 1: be there. It's as professional as you can be at all.
- 1:00:37Speaker 1: So but there they're they're fair guys. You know, they
- 1:00:43Speaker 1: get it, you know, and and Enjoyce gets it, and
- 1:00:48Speaker 1: you know, I think, yeah, they they allow us to
- 1:00:52Speaker 1: make money. They want us to make money, okay, but
- 1:00:56Speaker 1: they know that our first priority is, you know, to
- 1:01:00Speaker 1: do the tour the way they want their tour done. Okay.
- 1:01:05Speaker 1: So famously, although you mentioned you did it earlier in
- 1:01:09Speaker 1: your career when the Stones came back after their fifty
- 1:01:12Speaker 1: you've been doing dynamic pricing. So explain the motivation and
- 1:01:17Speaker 1: how that ultimately works. Easy motivation. Um, we had an
- 1:01:22Speaker 1: open ticket, which I define as as soon as you
- 1:01:26Speaker 1: sold it to the consumer, they were free to do
- 1:01:28Speaker 1: whatever they wish with it. And uh, we were watching.
- 1:01:36Speaker 1: We would sell a ticket for a hundred dollars and
- 1:01:39Speaker 1: watch it get resold for five. It went, that's wrong, okay, Uh,
- 1:01:48Speaker 1: you can't stop supplying to that, okay, So we said, wait,
- 1:01:54Speaker 1: a minute, that money belongs to the artist. But he doesn't,
- 1:01:58Speaker 1: you know, And again I always say the artists, because
- 1:02:01Speaker 1: what we make is based upon what the artist makes.
- 1:02:04Speaker 1: The artist makes more I make, So I look at it,
- 1:02:06Speaker 1: I go, wait a minute, that money belongs to the artist.
- 1:02:08Speaker 1: So it has been a concern. I know everybody is
- 1:02:11Speaker 1: aware of it now. As you know, this has been
- 1:02:15Speaker 1: a concerted effort of ours now for over a decade, okay,
- 1:02:20Speaker 1: that we have been figuring out how to get that
- 1:02:23Speaker 1: money that used to exist in what we call the
- 1:02:27Speaker 1: secondary market. How do we get that back over onto
- 1:02:32Speaker 1: at least the side of the fence of the industry
- 1:02:36Speaker 1: be it goes to the artist. But even you guys
- 1:02:39Speaker 1: are your building to get it back on your side
- 1:02:41Speaker 1: of the fence. Don't have these outside guys they have
- 1:02:47Speaker 1: they have no right to be in our business to
- 1:02:51Speaker 1: the degree that they are today. Um. And and it's
- 1:02:55Speaker 1: our own fault because we look at but now the
- 1:02:57Speaker 1: stones legendarily starting decades ago, UH would charge with the
- 1:03:05Speaker 1: the real price of the ticket, okay, the secondary market price.
- 1:03:10Speaker 1: Do you think it call market value? Market value? Absolutely? Uh?
- 1:03:15Speaker 1: Do you think of the who's other acts? Developing acts
- 1:03:19Speaker 1: or acts with different issues of credibility to charge less
- 1:03:22Speaker 1: or should everybody charge what the market will bear? No, No,
- 1:03:27Speaker 1: I think it's a gad go back to the individual artist. Okay. Um,
- 1:03:32Speaker 1: for the Rolling Stones, what they don't have is time. Okay,
- 1:03:39Speaker 1: they're only gonna do X number of shows. If you
- 1:03:43Speaker 1: remember when Paul and I did Princess Musicology tour, Okay,
- 1:03:49Speaker 1: we had no scalping problem at all. We had no
- 1:03:51Speaker 1: secondary ticket problem at all. Why because we kept at
- 1:03:55Speaker 1: each shows so we were able to keep our price down,
- 1:03:57Speaker 1: and we were at each show after show after show.
- 1:04:00Speaker 1: And even Prince said back then, he said, look, if
- 1:04:03Speaker 1: we've sold four Philadelphias and we think we can only
- 1:04:08Speaker 1: sell a half of another one, we're already set up.
- 1:04:12Speaker 1: Let's do the show. We'll figure out a way to
- 1:04:16Speaker 1: take care of underprivileged kids and stuff like that with
- 1:04:18Speaker 1: the rating tickets. So we never had the twenty one
- 1:04:21Speaker 1: nights and London we never had a It was the
- 1:04:24Speaker 1: theory behind the fifty Nights of Michael and Michael Jackson.
- 1:04:29Speaker 1: That's the way you keep your ticket price down, and
- 1:04:31Speaker 1: it is important for artists to keep your ticket price down.
- 1:04:34Speaker 1: Younger artists should keep it down, but they have to
- 1:04:37Speaker 1: play more. Okay, an older artist who can't tour as much,
- 1:04:43Speaker 1: who's going to have less frequency on the road, has
- 1:04:47Speaker 1: got number one a bigger you know, there's going to
- 1:04:50Speaker 1: be more demand because there's less supply. And then if
- 1:04:54Speaker 1: you get to let's call it, the artists have been
- 1:04:57Speaker 1: around for four or five decades. Their generation is also
- 1:05:02Speaker 1: at the time of their lives where they have money.
- 1:05:06Speaker 1: I got a great analogy for that. I heard this
- 1:05:08Speaker 1: when I was over in London a couple of weeks ago.
- 1:05:10Speaker 1: You know, we always talk about how it's the boomer
- 1:05:12Speaker 1: generation can afford all these hype prices. Somebody from the
- 1:05:16Speaker 1: eighties came up to me and said, hey, you know what,
- 1:05:20Speaker 1: I don't mind paying two hundred and fifty dollars a
- 1:05:22Speaker 1: ticket to go see Duran Duran for being my wife.
- 1:05:26Speaker 1: And I just started laughing at I loved it. It's
- 1:05:30Speaker 1: great because that the only problem is that generation so smaller. Right,
- 1:05:34Speaker 1: So going back to the stones, tell us how the
- 1:05:38Speaker 1: dynamic pricing works? Well, um, oh yeah, how do I
- 1:05:50Speaker 1: I don't know, you know, what's a henway. I mean,
- 1:05:53Speaker 1: it's it's hard to explain. Let's just assume for the
- 1:05:56Speaker 1: sake of numbers. You have an arena that's twenty people,
- 1:05:59Speaker 1: the big arena, but let's just use that number and
- 1:06:03Speaker 1: you go on sale, forget any pre sales. Whatever, you
- 1:06:06Speaker 1: go on sale. How many of those tickets would actually
- 1:06:08Speaker 1: be on sale at the beginning or do you just
- 1:06:12Speaker 1: put a certain number to figure out what the price
- 1:06:14Speaker 1: would be. Two things you've heard, like Marcus talk about it, uh,
- 1:06:19Speaker 1: which is slow ticketing. Right. Okay, you kind of got
- 1:06:24Speaker 1: to decide up front what you want to do. Okay.
- 1:06:27Speaker 1: You can't say, oh I want quick ticketing and it
- 1:06:30Speaker 1: didn't work, and then later you said, oh I really
- 1:06:33Speaker 1: wanted slow ticketing, That right could get sucked up. Okay.
- 1:06:38Speaker 1: So slow ticketing is something for where you don't mind
- 1:06:44Speaker 1: taking the time to sell all of the tickets, but
- 1:06:47Speaker 1: you're gonna be able to learn more and and the
- 1:06:52Speaker 1: technology is all there today. You're gonna be able to
- 1:06:55Speaker 1: learn more over a slower process and be able to
- 1:06:57Speaker 1: adjust your prices. So, like Ticketmaster has a program called
- 1:07:01Speaker 1: price Master today, and if you use price Master after
- 1:07:05Speaker 1: you're on sale, it will say, hey, see those two
- 1:07:07Speaker 1: roads of tickets that you have a hundred seventy Well,
- 1:07:11Speaker 1: if you drop them to a hundred and fifty, they'll
- 1:07:14Speaker 1: all sell in three days, or they just do its algorithms.
- 1:07:19Speaker 1: So they know that here's here's a good way. I
- 1:07:22Speaker 1: look at the ticketing world today. Okay, we just went
- 1:07:25Speaker 1: through I don't know, maybe it was a couple of decades,
- 1:07:31Speaker 1: but at least one decade figuring out the technology, right, Okay,
- 1:07:36Speaker 1: so you have to go today, and you've got to
- 1:07:38Speaker 1: go the technology exists today to do whatever you want
- 1:07:42Speaker 1: to do. Okay. So it's not about technology, it's about
- 1:07:47Speaker 1: business rules. Okay. So that's going to be the challenge next. Okay,
- 1:07:53Speaker 1: because there is transparency, we know that we could follow everything,
- 1:07:58Speaker 1: so you can't hide anything anymore because a lot of
- 1:08:01Speaker 1: people are like, I haven't explained now why they hid
- 1:08:05Speaker 1: things a long time ago and why they hit them all. Um.
- 1:08:09Speaker 1: Problem with lyon as you've got to remember them okay. Um.
- 1:08:15Speaker 1: So it's become a very transparent world. Okay. We can
- 1:08:21Speaker 1: see what the supply and demand is today on anything, okay,
- 1:08:26Speaker 1: and we have the technology to do it anyway we
- 1:08:29Speaker 1: want to do it. Okay. So it's really good to
- 1:08:33Speaker 1: put the onus back on the business rules. Should I
- 1:08:39Speaker 1: allow one company to exclusively sell all of my tickets?
- 1:08:43Speaker 1: Should I do it a bunch a bunch of companies?
- 1:08:47Speaker 1: You know, if I have one company sell all my tickets,
- 1:08:50Speaker 1: maybe they'll give me more money. But I think we're
- 1:08:55Speaker 1: I kind of think we're passing the big check from
- 1:08:58Speaker 1: ticket Maaster. You know, well, well the ticket master a
- 1:09:02Speaker 1: lot of times they have an exclusive with a building.
- 1:09:04Speaker 1: That's so you don't have the option to use other
- 1:09:08Speaker 1: ticketing companies. How do you think Coca Cola would have
- 1:09:11Speaker 1: done if they could only sell a Ralph's stores? They
- 1:09:16Speaker 1: would not have done well? And why have we been
- 1:09:18Speaker 1: doing that for all these years? Now? I'm not saying
- 1:09:20Speaker 1: you're wrong, I'm saying, say, do you believe the buildings
- 1:09:23Speaker 1: themselves will not take that curate? I think it's either
- 1:09:28Speaker 1: them or the artist. Okay, I think ultimately it's there.
- 1:09:33Speaker 1: I mean I should guess I should be able to
- 1:09:35Speaker 1: say it should be the promoter to since we're putting
- 1:09:37Speaker 1: up the buddy. But remember we put up all the
- 1:09:40Speaker 1: money and we're still at the very bottom of them
- 1:09:42Speaker 1: food here. Yeah, but either the venue control the tickets
- 1:09:48Speaker 1: because they have a civic responsibility, or the artist controls
- 1:09:53Speaker 1: their ticket They're fucking their tickets. Okay, it's like we
- 1:09:58Speaker 1: go back to Pearl's head, we go back to ever
- 1:10:00Speaker 1: we want. Okay, I mean Pearl jab never went in
- 1:10:03Speaker 1: and asked a simple question of can we sell our
- 1:10:05Speaker 1: tickets without service charges, to which at the time Terry
- 1:10:08Speaker 1: Barnes would have said, sure, here's how much it cost.
- 1:10:12Speaker 1: Nobody wanted to talk about that, you know, so think
- 1:10:18Speaker 1: of it as a leaky bucket, right, and the leaky
- 1:10:20Speaker 1: bucket was really bad at the secondary market. Okay, Now
- 1:10:25Speaker 1: we've started to learn how to close up our bucket,
- 1:10:28Speaker 1: but we still need open distribution tools to not have
- 1:10:34Speaker 1: open distribution for our product. Well, I know, if I'm
- 1:10:37Speaker 1: talking to someone in your organization, they made a deal
- 1:10:40Speaker 1: in Amazon sold some tickets for them, and they sold tickets.
- 1:10:44Speaker 1: You know that they couldn't reach through the traditional ways. Correct.
- 1:10:49Speaker 1: That was that over in London and worked beautifully. Okay.
- 1:10:53Speaker 1: I mean, well, we all know there's giant communities out there,
- 1:10:58Speaker 1: online community, these other it's just communities, right, and so
- 1:11:04Speaker 1: why shouldn't we be reaching out to those people? Okay?
- 1:11:08Speaker 1: We want you know, you try to get your music
- 1:11:10Speaker 1: out to everybody. You try to sell your records everywhere
- 1:11:14Speaker 1: I used to. But why aren't we make making our
- 1:11:18Speaker 1: tickets available the airlines? Do I mean? Do you think
- 1:11:22Speaker 1: American Airlines and United dislike Orbits? Of course they hate Orbits,
- 1:11:27Speaker 1: but they liked that. But the only one that's independent
- 1:11:31Speaker 1: is Southwest. Yeah, but everybody else I understand your point. No,
- 1:11:35Speaker 1: my point, Okay, they have They're on Expedia, they're on Orbits,
- 1:11:38Speaker 1: are on their own site. Because you never know where
- 1:11:40Speaker 1: the customer might be. That happens to be all the time.
- 1:11:42Speaker 1: I tell people to the Southwest, I didn't know well
- 1:11:44Speaker 1: because it wasn't on Orbits and it wasn't on Expedia.
- 1:11:47Speaker 1: It's like a buddy A Biden told me the story
- 1:11:51Speaker 1: about uh to Me and Costco and how to Me
- 1:11:56Speaker 1: said they would never ever put their product in Costco.
- 1:12:00Speaker 1: They had a two thousand and eight they had a
- 1:12:03Speaker 1: bunch of orders they couldn't get rid of. Called Costco
- 1:12:06Speaker 1: and said you might taken some of it, and Costco said,
- 1:12:09Speaker 1: how much do you have? We'll take it all. Guess
- 1:12:12Speaker 1: who sells more to me than anybody else today? And
- 1:12:15Speaker 1: I think to me just made a deal with Amazon,
- 1:12:17Speaker 1: to one of those companies. Of course, otherwise you're putting
- 1:12:21Speaker 1: yourself out of business. How about premium ticketing? Anything we
- 1:12:25Speaker 1: haven't covered here well previously. Listen, here's what I think. Okay,
- 1:12:29Speaker 1: it's because everybody gets really confused. So there's a couple
- 1:12:31Speaker 1: of ways to look at this real simply, there's primary
- 1:12:34Speaker 1: and their secondary. Okay, primary to me means and I'll
- 1:12:40Speaker 1: use an old analogy, but what prints out on the
- 1:12:43Speaker 1: ticket is what they paid. In other words, I have
- 1:12:47Speaker 1: never in my life. I have never scalped a ticket
- 1:12:50Speaker 1: of my life. I've never sold a hundred ticket that
- 1:12:54Speaker 1: says a hundred dollars on it to somebody for five dollars.
- 1:12:58Speaker 1: I have sold five tickets and they say five. I
- 1:13:02Speaker 1: have sold packages, and those packages might be fifteen hundred
- 1:13:07Speaker 1: dollars and include a five ticket, but they explain that. So,
- 1:13:12Speaker 1: in other words, our responsibilities to keep things in the
- 1:13:16Speaker 1: primary sale and keep things out of quote the secondary market. Now,
- 1:13:21Speaker 1: secondary market always wanted to exist, you know, but I
- 1:13:25Speaker 1: don't want them taking the lift as they have been
- 1:13:29Speaker 1: for the last decade. I'm fine with them taking ta
- 1:13:33Speaker 1: Then they're my orbits, got you, Okay, So how do
- 1:13:37Speaker 1: you decide to walk us through the process of premium ticketing. Um,
- 1:13:45Speaker 1: premium ticketing is at a reserved house, preferred locations, preferred roads,
- 1:13:54Speaker 1: live nations, doing it now where you can pay extra
- 1:13:56Speaker 1: to get the aisle. I pist I did come up
- 1:14:00Speaker 1: with that. Um, you know it's uh because we live
- 1:14:07Speaker 1: in the sliced up world today. You can slice it
- 1:14:11Speaker 1: up and you can take little I mean, I haven't
- 1:14:14Speaker 1: seen it yet, but I was told that you could
- 1:14:18Speaker 1: buy seats sitting at a cocktail table on the stage
- 1:14:23Speaker 1: at Lady Gaga's she does her jazz. And I'm like, okay,
- 1:14:30Speaker 1: that's what premium ticketing is. Okay. So if you have
- 1:14:33Speaker 1: a show, if we get the stones with the dynamic,
- 1:14:36Speaker 1: how many you were in an arena? How many tickets
- 1:14:39Speaker 1: do you use for premium ticketing? It varies, you know,
- 1:14:42Speaker 1: obviously it's gonna be more your majors. It could be
- 1:14:46Speaker 1: how much should it be? It's probably running about well
- 1:14:52Speaker 1: for us. I'm trying to run as hive a percentage
- 1:14:54Speaker 1: of that as I can five inventory. I hope eventually
- 1:14:59Speaker 1: we are in looking at our entire inventory in that
- 1:15:02Speaker 1: way because we're capable of it. Okay, So um uh
- 1:15:09Speaker 1: pets on the artists and the pets odd obviously the
- 1:15:15Speaker 1: demand okay, how with the scarcity is going to be okay?
- 1:15:21Speaker 1: And at what areas also could we diedabatically lift? Okay?
- 1:15:27Speaker 1: In other words, we all know the front row of
- 1:15:30Speaker 1: any balcony anywhere, it's usually a pretty cool seat, right,
- 1:15:35Speaker 1: I mean like the front row the Dodgers, a front
- 1:15:38Speaker 1: row of the first balcony Dodgers cap. It's a great seat, right. Okay,
- 1:15:42Speaker 1: So we're applying that now, a lot of that just
- 1:15:45Speaker 1: because we can so. But premium or platinum as it's
- 1:15:53Speaker 1: called on Ticketmasters is about the more special. It's like
- 1:15:59Speaker 1: you've got great car, gold card, platom card and the
- 1:16:03Speaker 1: black one, right, So it's the same thing. It's first class,
- 1:16:08Speaker 1: it's business class. It's a one term sweep. It's a
- 1:16:12Speaker 1: one better sweet with a balcony. Okay, But do the
- 1:16:16Speaker 1: perks matter? People just buying the tickets? Uh? I think
- 1:16:21Speaker 1: it used to be, honestly, just the tickets of the location.
- 1:16:26Speaker 1: Where does it sounds? I think everybody's really getting into
- 1:16:28Speaker 1: the perks. Tell us some of the perks you've used.
- 1:16:32Speaker 1: Oh god, I think the greatest perk was and continues
- 1:16:37Speaker 1: to this day, that Shelley started with the Paul McCarty
- 1:16:40Speaker 1: sound check package. I bought what myself get to sit
- 1:16:48Speaker 1: and watch Paul McCarty to do a sound check for
- 1:16:49Speaker 1: an hour. He acts back right right, all right, right
- 1:16:52Speaker 1: right right right, and that you get an amazing seat.
- 1:16:56Speaker 1: I bought two. I mean, you know, I mean it's
- 1:17:00Speaker 1: a great experience. Okay, So um, I think kids today
- 1:17:09Speaker 1: are bored to that experienced stuff. We are we think
- 1:17:14Speaker 1: of experiences because we're old parts. We think of these
- 1:17:17Speaker 1: experiences like like paying for first class. Okay, capture experiences,
- 1:17:24Speaker 1: but capture it so everybody could capture it. That's where
- 1:17:28Speaker 1: you make the money. Now switching gears again, we have
- 1:17:33Speaker 1: an endless issue with the ticketmaster fees. Ticketing fees. Public
- 1:17:37Speaker 1: hates them. StubHub included them and their business went back down,
- 1:17:42Speaker 1: and they would what's the future of the ticketing fee?
- 1:17:45Speaker 1: Mm hmm, gotten way up there? Um, okay, what is it?
- 1:17:56Speaker 1: We all now know it costs nowhere near that amount
- 1:18:02Speaker 1: of money to sell at it. Okay, I mean we
- 1:18:05Speaker 1: know that. Really, Come on, you're not even making anything now, okay,
- 1:18:09Speaker 1: everything electronic? All right? Yes, I believe somebody should be
- 1:18:14Speaker 1: able to make a profit at what they do. But
- 1:18:18Speaker 1: I think by adding charges, creating charges, increasing charges, putting
- 1:18:25Speaker 1: things on top, as they call it, Oh, push it
- 1:18:28Speaker 1: on top, put the credit card charge up on top,
- 1:18:30Speaker 1: and all of that you hurt of your product. Okay,
- 1:18:35Speaker 1: because at the end of the day, you know, who
- 1:18:40Speaker 1: are you fooling if you if if you say selling
- 1:18:43Speaker 1: my tickets for a hundred dollars, but when the person
- 1:18:45Speaker 1: shows up, they're paying a hundred. Trust me, the guy
- 1:18:49Speaker 1: who paid a hundred forty five paid a hundred forty five.
- 1:18:53Speaker 1: It's the other guy who thinks the only sold it
- 1:18:55Speaker 1: for a hundred rightly sold tickets for a hundred dollars. Yeah,
- 1:18:59Speaker 1: but he's playing on or fifty by the time all
- 1:19:02Speaker 1: the charges are on top. Again, I think transparency is
- 1:19:07Speaker 1: going to kill a lot of that, you know, I mean.
- 1:19:11Speaker 1: And there's nothing wrong with choices, okay, Like you know,
- 1:19:15Speaker 1: you want to go online shopping Costco or Amazon. You
- 1:19:20Speaker 1: want the jungle chip, You want the jungle chim delivered tomorrow.
- 1:19:24Speaker 1: You want two guys to set it up. Oh, you
- 1:19:28Speaker 1: can do that for X amount of money. So our
- 1:19:32Speaker 1: business is now capable of doing all these Okay, But
- 1:19:40Speaker 1: it's kind of back of well did you get into music?
- 1:19:43Speaker 1: Business because you wanted to be a computer geek. I
- 1:19:48Speaker 1: I was just reading about that today. They were reviewing
- 1:19:50Speaker 1: a book in the Wall Street Journal because they were
- 1:19:51Speaker 1: talking about money ball, you know, the scouts as opposed
- 1:19:55Speaker 1: to stats. And no matter what I mean, he says,
- 1:19:57Speaker 1: you know, the facts have to come from somewhere. So
- 1:20:01Speaker 1: I don't know. I mean, this becomes a because you're
- 1:20:04Speaker 1: when you do arena tours. That's the top of the business,
- 1:20:06Speaker 1: arenas and stadiums. And we grew up in an era
- 1:20:09Speaker 1: when the record company supported the clubs, which they certainly
- 1:20:12Speaker 1: don't do anymore. And the clubs don't exist. And I'm
- 1:20:15Speaker 1: talking about a real club for undred fifty people. Now
- 1:20:17Speaker 1: they'll say club. That's not a club, that's a theater
- 1:20:20Speaker 1: of my book. So but uh, you know, the developing
- 1:20:25Speaker 1: acts the other things you talk about in terms of
- 1:20:27Speaker 1: selling tickets to different places, that's another issue where there
- 1:20:29Speaker 1: are acts that sell out arenas that most people never
- 1:20:32Speaker 1: heard of. You know, the message doesn't get out there.
- 1:20:34Speaker 1: Let's stay on the technology for one more minute, though,
- 1:20:37Speaker 1: the paperless. What's the future of that? Oh, it's mobile
- 1:20:42Speaker 1: ticket like so it's so the ticket will be tied
- 1:20:48Speaker 1: to the person who pushed it wanted, Yeah, it's got
- 1:20:51Speaker 1: to be closed by clothes. I mean, just the same
- 1:20:55Speaker 1: way you can't sell your hotel room or somebody else
- 1:21:00Speaker 1: what's the hotel says it's okay or whatever. In other words,
- 1:21:03Speaker 1: what I was making my point about the business rules.
- 1:21:06Speaker 1: Our job is going to be the business rules. I'm
- 1:21:09Speaker 1: not saying what those are today, but I'm just saying
- 1:21:12Speaker 1: that that is good to be what we have to
- 1:21:13Speaker 1: deal with. That makes sense. Okay, So in today's uh,
- 1:21:20Speaker 1: you know, you got into the business. I got into
- 1:21:21Speaker 1: business because music really drove the culture. Music was everything,
- 1:21:25Speaker 1: And despite some younger people saying otherwise, it does even
- 1:21:29Speaker 1: though it's ubiquitous, it doesn't hold the same mind sure,
- 1:21:32Speaker 1: the same place in the mind that it did when
- 1:21:35Speaker 1: you had your transistor radio and your stereo and that's
- 1:21:37Speaker 1: all you had. So obviously you're very excited by the
- 1:21:41Speaker 1: business end of it. Are you still excited by the music? Yeah?
- 1:21:47Speaker 1: But I gotta find what I like? Okay, like because
- 1:21:51Speaker 1: I'm a I'm a contrarian by nature. Okay, I'm not
- 1:21:55Speaker 1: a big I'm not a big hip hop fan. Man,
- 1:21:58Speaker 1: did I love R and B? And when I hear
- 1:22:01Speaker 1: that in it. I love that, okay. Um. I think
- 1:22:06Speaker 1: country is the one that's got a little click track
- 1:22:09Speaker 1: ish myself. Um, it's like they all and that one's
- 1:22:13Speaker 1: sounded a little too much alike to me, And I
- 1:22:17Speaker 1: think there needs to be some branching out there. But
- 1:22:19Speaker 1: then I look for the branching out. Okay. I'm one
- 1:22:22Speaker 1: of those guys who everybody's saying rock and roll is dead.
- 1:22:27Speaker 1: That that energizes me, okay, because I'm the guy who says,
- 1:22:33Speaker 1: you know, the time to buy when you hear about
- 1:22:36Speaker 1: buying gold, that means it's over exactly. I'm a big
- 1:22:39Speaker 1: believer in I'm a country area too. Let's just go
- 1:22:42Speaker 1: You mentioned that you got involved with Coachella, it took
- 1:22:45Speaker 1: three years to ultimately make money. What do you see
- 1:22:48Speaker 1: as a festival business in the health of it or
- 1:22:51Speaker 1: the future of that in America today? There's one side
- 1:22:55Speaker 1: of it I like, okay. But the side I like
- 1:22:58Speaker 1: is the community side, Okay, that they're all going out
- 1:23:01Speaker 1: enjoying the live experience. I don't know if the festivals
- 1:23:06Speaker 1: today are the um the roller rink um what we
- 1:23:13Speaker 1: call them pop shows back in the sixties when when
- 1:23:16Speaker 1: you know you had Buddy Holly and and you know
- 1:23:20Speaker 1: you had multiple acts. Um, it kind of represents that.
- 1:23:27Speaker 1: It does represent this experience thing. Okay, I mean, um,
- 1:23:35Speaker 1: but it'll always it's like anything else. The strong will survive,
- 1:23:39Speaker 1: the week will die. There will be you know, there
- 1:23:44Speaker 1: will be those that look like the bar business, which
- 1:23:47Speaker 1: is you go down the street and buy the dump.
- 1:23:51Speaker 1: You turn it into a hot place. A second it's hot,
- 1:23:53Speaker 1: you sell it. You go down and buy it. So
- 1:23:55Speaker 1: there will be a contingent of guys that go and
- 1:23:56Speaker 1: do that, and there will be the wrong that survived.
- 1:24:01Speaker 1: The ones that I think that will survive though, will
- 1:24:04Speaker 1: be the ones that have a strong community based too.
- 1:24:08Speaker 1: It sounds weird, but I see that more of coming.
- 1:24:11Speaker 1: I see there's more. The festivals carry the greatest social
- 1:24:18Speaker 1: message that we have in our business. Okay, I mean,
- 1:24:24Speaker 1: without talking about the lyrics are the words of a song.
- 1:24:29Speaker 1: But I'm just saying, where else do we have a
- 1:24:32Speaker 1: better communal experience than a festival? Right? Okay? And if
- 1:24:37Speaker 1: we loved it when we were kids, absolutely amenities and
- 1:24:42Speaker 1: and and our concerts were almost festivals anyway because we
- 1:24:45Speaker 1: had jay floors, okay, and and it was a whole
- 1:24:49Speaker 1: Billity Jays ran around, so I that's an important thing
- 1:24:55Speaker 1: to keep live entertainment alive. But then, but then Brian
- 1:25:00Speaker 1: Becker's story and holograms and the selling tickets to Boom
- 1:25:05Speaker 1: is it. Yeah, well certainly the first one. Roy Orbison
- 1:25:08Speaker 1: in the UK did relatively well. So this has been wonderful.
- 1:25:12Speaker 1: We could talk for hours. Anything you didn't come, we
- 1:25:14Speaker 1: didn't cover that. You have to say, oh, um, since
- 1:25:18Speaker 1: we're talking about concerts West, we're talking about Goggle and
- 1:25:21Speaker 1: all of that. Concerts West is Honestly it's about our people.
- 1:25:26Speaker 1: My g and A and is nothing but overheads, mating salaries. Okay, Um.
- 1:25:32Speaker 1: We have the most incredible people who we lived by
- 1:25:35Speaker 1: those lines. I mean the the the ladies and the
- 1:25:39Speaker 1: gents that work at our place. They just love what
- 1:25:43Speaker 1: they're doing. And Paul and is aug Is we could
- 1:25:47Speaker 1: keep having fun to it this we're gonna do it.
- 1:25:50Speaker 1: And corporate wearing a suit stuff always scared. I agree
- 1:25:53Speaker 1: with You've been listening to John Meglin on the Bob
- 1:25:55Speaker 1: Left Sets podcast. You were fantastic job. Thanks for coming.
- 1:25:59Speaker 1: Thanks Bob