Building a “Yes” Culture: Bob Fontana on Investing in People & Expanding Care

The Operator | Healthcare Business · Oct 27, 2026 · 24m

Growth is easy to measure. Building an organization that gets better as it grows is much harder.

Healthcare leaders spend enormous amounts of time thinking about expansion, performance, efficiency, and profitability. But what happens when an organization grows faster than its culture can support?

Bob Fontana has spent nearly three decades confronting that question.

Starting as an office manager in a dental practice, Bob went on to found Aspen Dental and build one of the largest dental organizations in the country. Today, as Chairman and CEO of The Aspen Group, he leads an organization…