Latest / Handled It: The Supply Chain Podcast
The $850B Problem Coming Back Through Your Door
Every retailer knows the returns wave is coming. Almost nobody is ready when it hits the dock in January. In this episode of Handled It, Joe Perkins and Brent Hillabrand sit down with Aaron Lamb of Toyota Automated Logistics and Chris Youngs of Carolina Handling to dig into the $850 billion returns problem, and why the fix starts long before anything ships.
The conversation gets practical fast: how product descriptions, fit tools and better tagging stop returns before they're ever ordered, what a real returns lane looks like versus pallets piling up in the corner, and why a wrong item shipped…
The skinny
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