Latest / Becker’s Healthcare -- Pediatric Leadership Podcast / Expanding Pediatric Care Across South Texas with Eric Hamon
Transcript
- 0:00Welcome to Beckwith Healthcare Podcast. I'm Chris Sosa,
- 0:02your host. And I'm going to be joined
- 0:04today by Eric Hammond. He's president and CEO
- 0:06of Driscoll Children's Hospital in Texas.
- 0:09Eric, thank you for joining us today. Thank
- 0:11you. Glad to be here. Appreciate it.
- 0:13Awesome. Thank you, Eric. So for those who
- 0:15are maybe not familiar with yourself and Driscoll
- 0:17Children's, could you please introduce,
- 0:19yourself and let us know a little bit
- 0:21about it?
- 0:22Sure. I'd be happy to. Again, Eric Hammond,
- 0:25system
- 0:26CEO for Driscoll Health System since 2018
- 0:30and have been with Driscoll now going on
- 0:32thirty three years. Started when I was five
- 0:35years old.
- 0:36The, the the story of Driscoll,
- 0:39you know, I'd I'm gonna start with the
- 0:41the will of our founder, Claire Driscoll. In
- 0:43'45,
- 0:441945,
- 0:45she left her entire estate
- 0:47to the children of South Texas
- 0:49with the stipulation that it would be used
- 0:52for for those kids of South Texas regardless
- 0:54of their ability to pay.
- 0:56And couple years later, about eight years later
- 0:59in 1953,
- 1:01we opened a 25 bed,
- 1:04hospital in Corpus Christi
- 1:06and have expanded that now to 377
- 1:09beds,
- 1:10as of 2026
- 1:12and continue to grow.
- 1:14Our market,
- 1:15you know, I I wanna say it's like
- 1:17a it's like a triangle from Port Lavaca,
- 1:19Texas just south of, Port Lavaca to Eagle
- 1:23Pass
- 1:24down to Brownsville
- 1:25at the tip of South Texas.
- 1:27It's about 33,000
- 1:29square miles literally in that footprint.
- 1:32You can fit South Carolina.
- 1:34And so that's the market,
- 1:36that we've been serving since 1953
- 1:40and and continue to grow.
- 1:42But big picture, that's what we serve.
- 1:45In addition to that, health care, we also
- 1:47have an insurance product,
- 1:49Driscoll Health Plan, where we manage,
- 1:52Medicaid lives, just under 200 Medicaid lives in
- 1:55that, in that footprint as well.
- 1:59And, you know, we we, basically do all
- 2:01the pediatric specialties that a children's hospital,
- 2:05would provide. And we are the only stand
- 2:08alone children's hospital
- 2:10South Of San Antonio
- 2:12and,
- 2:13Houston, and the only level four NICU.
- 2:16In addition to that, what we do is
- 2:18in that footprint that I just described,
- 2:21we we operationally
- 2:22have responsibility
- 2:24for 250
- 2:25NICU beds.
- 2:26So we manage NICU beds in Victoria, Texas,
- 2:29Laredo,
- 2:31Brownsville,
- 2:32Harlingen,
- 2:33McAllen, and Corpus Christi. So,
- 2:35we really have our footprint in a lot
- 2:38of the cities that we serve.
- 2:40Thank you for sharing that, Eric. It's certainly
- 2:42an immense footprint that Driscoll Children's is working
- 2:44on. And we're gonna get into a little
- 2:46bit about how you go about covering all
- 2:49those children in the area a little bit.
- 2:51But I do wanna talk about, the Driscoll
- 2:53Children's
- 2:54Hospital Rio Grande Valley and how that evolved
- 2:57and and how it enhances care access since
- 2:59you opened it in 2024.
- 3:01Well, it started,
- 3:03you know, a little bit before 2018 before
- 3:05I became CEO. But what we were noticing
- 3:08from the Lower Rio Grande Valley and Upper
- 3:10Rio Grande Valley
- 3:12was the families and the burden that they
- 3:14were having for having to drive up from
- 3:16Brownsville or McGowan
- 3:18or Edinburgh.
- 3:20It's about a two and a half hour,
- 3:22drive to Corpus and two and a half
- 3:24back, so it's five hours.
- 3:26And it was really difficult for families.
- 3:29And so we met our administrative team met
- 3:31with our board in 2018
- 3:34and said, you know what? We believe
- 3:36that health care is local,
- 3:39and we wanna take a quality product to
- 3:42the McAllen Edinburgh market,
- 3:44and provide the care to the kids closer
- 3:46to home. So that's really was a driving
- 3:49point in 2018
- 3:50was to really
- 3:52provide a quality product in the McAllen,
- 3:54Edinburg area where those families
- 3:56did not have to travel
- 3:58five hours and and it's for a really
- 4:01sick kid. Think about it this way. If
- 4:03you've got a really sick kid that has
- 4:05to spend time in the hospital
- 4:07for five days, third for in some cases,
- 4:10thirty days, how difficult that is for a
- 4:12family to have to leave home
- 4:14for thirty plus days.
- 4:16And we just wanted to to bring that
- 4:18health care to them closer to home.
- 4:21Makes perfect sense. Thank you, Eric. So now
- 4:23that the hospital's been open a few years,
- 4:25in what ways do you expect it to
- 4:27grow?
- 4:28You know, we're gonna grow all of our
- 4:30markets. You know, number one, DCH RGV,
- 4:34we're we're in the process of expanding 15
- 4:38ICU beds.
- 4:39So just a little less than two years,
- 4:42we're already adding 15 ICU beds to that
- 4:45market.
- 4:46The first,
- 4:47eighteen months, we added 60 specialists.
- 4:50That's planning on growing over the next twelve
- 4:52months. We're gonna add another 20 to 25
- 4:55specialists.
- 4:56So two things. We're gonna add beds, and
- 4:59then we're gonna add depth to our already
- 5:01existing pediatric subspecialty care in that market. And
- 5:05we're also looking at some outpatient locations
- 5:09within the McGowan,
- 5:11Edinburg,
- 5:12West Laco,
- 5:13Brownsville areas.
- 5:15And then if you head a little bit,
- 5:17west to Laredo,
- 5:19which is about an hour and a half,
- 5:21away, we're gonna build a new facility about
- 5:23a 75,000
- 5:24square foot clinic
- 5:26in Laredo,
- 5:27and we're gonna add another 25,000
- 5:30in Brownsville, Texas that's,
- 5:32call it Southeast
- 5:33of McAllen, Edinburg. So really, in our markets
- 5:37with 200,000
- 5:38or more including Corpus Christi, we're really gonna
- 5:40grow.
- 5:42That's a crazy amount of growth, it sounds
- 5:43like to me, Eric. What would you say
- 5:46that you've learned
- 5:47as a system and as a leader
- 5:50in working on these projects? Because
- 5:52it's just a lot, but, obviously, they're worthwhile.
- 5:56Well, we we, you know, we learn something
- 5:58every day, and and what we learn in
- 6:00our our desire is the delivery of care
- 6:03that we provide is just never good enough.
- 6:05We have a strong appetite
- 6:07to continue to always grow,
- 6:10and and do better.
- 6:11And so
- 6:13what we think we're gonna do is just
- 6:15continue to provide the care that we do
- 6:17for these kids, knowing that tomorrow, we wanna
- 6:20do better than what we did today.
- 6:22That's a worthwhile goal, certainly, Eric. And and,
- 6:24hopefully, you guys are well on your way
- 6:26to achieving that even though, as you said,
- 6:27it's never good enough. Right?
- 6:30So one aspect,
- 6:31it was fascinating to learn about this, Eric,
- 6:34that sets traditional children apart is you have
- 6:36a fleet of planes,
- 6:37and it allows
- 6:39physicians to treat children
- 6:41in all sorts of areas. You said your
- 6:43footprint is about the size of South Carolina.
- 6:45That's just immense. So can you please share
- 6:48as much as you like about how this
- 6:50initiative evolved and what makes it stand out
- 6:52to you?
- 6:54Sure. And so in in the spirit of
- 6:56the, you know, the the will that I
- 6:58talked about with Clara Drysgaard, our founder, was
- 7:00that we wanted to provide
- 7:03access to quality health care to all children
- 7:06of South Texas. Right? And so,
- 7:09you know, it's very difficult for families, whether
- 7:11they're in Laredo, Brownsville, Harland, and McAllen
- 7:15to take time away from work for a
- 7:17thirty minute visit
- 7:19in Corpus Christi, Texas. So we were seeing
- 7:22that. So either, a, they wouldn't go or
- 7:24they wouldn't have access to that care. So
- 7:27we came up with a plan
- 7:29about ten years ago with how can we
- 7:31provide
- 7:32care to these kids in our market
- 7:35so that they they don't miss their, clinic
- 7:37visits. And so we work with a local
- 7:40partner, a nonprofit,
- 7:42and we've got six planes who are every
- 7:45single morning,
- 7:46physicians,
- 7:47nurses, equipment
- 7:49physically leave Corpus Christi
- 7:51and go to those markets that you're talking
- 7:53about, Laredo, Brownsville, Victoria,
- 7:56Harlingen.
- 7:57And we take the product to those,
- 8:00moms and dads and the kids because
- 8:02it's much easier on them. They can then
- 8:04go to the clinic and then go back
- 8:06to school or go to school and then
- 8:08the clinic. And so what we found is
- 8:11there is a significantly higher probability that if
- 8:14you take that product to them, they're gonna
- 8:16they're gonna get that preventive care and stay
- 8:19out of the emergency room. So it's a
- 8:21better quality of care, better access,
- 8:24and it also reduces cost because these kids
- 8:27are getting that preventive care and they're not
- 8:30having to end up in the ED. Of
- 8:32course, we still have emergency,
- 8:34visits,
- 8:35but this is one of those products where
- 8:37there's no doubt that it's reduced the number
- 8:40of emergency room visits because we've been able
- 8:42to access these kids at an early stage.
- 8:47Eric, certainly, there are many hospital systems that
- 8:49have,
- 8:51remote care, but they do not involve airplanes
- 8:53as far as I know. Have you heard
- 8:55of any other such system putting together this
- 8:57sort of,
- 8:59initiative?
- 9:00You know, I it's I I really have
- 9:02not,
- 9:04you know, with my colleagues, got a lot
- 9:06of great college in Texas and across this
- 9:08country,
- 9:09but I'm not aware of any
- 9:11that have that kind of footprint where they're
- 9:14actually,
- 9:15taking physicians
- 9:16and nurses
- 9:18and equipment,
- 9:19to the markets that they serve.
- 9:21And we're gonna do we're gonna continue to
- 9:23do this, in the foreseeable future. Now what
- 9:26we're also doing is we will continue with
- 9:29these flights, and we're also
- 9:31simultaneously,
- 9:33invested in these communities, Laredo, Brownsville, Harlingen, where
- 9:37we're recruiting physicians
- 9:39to those markets as well. So it's a
- 9:41combination of recruitment of the physicians and nurses
- 9:45as well as the continued flights to those
- 9:47markets.
- 9:49Eric, as best you can tell, is is
- 9:50there ever a possibility
- 9:52where
- 9:54your footprints
- 9:55physical footprint will be large enough that these
- 9:58planes will no longer be necessary, or is
- 10:00this something that you plan to keep on
- 10:02on using as far as
- 10:04in in the future as you can tell?
- 10:06You know, I would you know, if I
- 10:08had to forecast over the next five to
- 10:10ten years, which in health care, that's like
- 10:1250,
- 10:14in in dog years. But,
- 10:16I would say that we're gonna continue to
- 10:18fly,
- 10:19to those markets. We wanna develop the markets
- 10:22and add physicians,
- 10:24but I think that flights are gonna continue
- 10:26for the foreseeable future.
- 10:29Gotcha. Thanks for sharing that, Eric. Again, that's
- 10:31a program that just
- 10:33blows my mind, and this is something that
- 10:35a health system is able to do. But,
- 10:36you know, obviously, it's a huge benefit to
- 10:39your patients.
- 10:40And I was just gonna say, you know
- 10:42you know, we're we're proud of a lot
- 10:43of things, but the this program, we're very
- 10:46proud of because we know
- 10:48that if we didn't do it, then these
- 10:51kids either wouldn't get the care,
- 10:55or end up in emergency room. So we
- 10:57believe that it's just a it's a great,
- 11:00community service for these kids and the families.
- 11:03On that note, let me ask you this.
- 11:05So
- 11:06it's been ten years
- 11:08in the making more or less. You've it's
- 11:11been going on ten years, I should say.
- 11:13So how
- 11:14what was the process of getting
- 11:17everyone on board to forgive a terrible pun
- 11:20in in doing this program?
- 11:23You know, it was it was really at
- 11:25the end of the day,
- 11:26it was it was all about the patient
- 11:30and taking care of the kid. And so
- 11:32our governing board and our administrative team,
- 11:36when we get up in the morning and
- 11:37we show up,
- 11:39we are all rowing together. And we know
- 11:41that the only reason we show up every
- 11:44single morning, every single day is for the
- 11:46kids.
- 11:47And when you think about the program that
- 11:49we started ten plus years ago
- 11:52is there's no downside
- 11:54to getting up in the morning, getting on
- 11:56a plane, and go deliver care to kids
- 11:58in our market.
- 11:59Got it. Thank you so much again, Eric.
- 12:01So the last question I wanna ask you
- 12:04today is simply, what is one aspect of
- 12:06children's health care that deserves a brighter spotlight
- 12:08in your mind?
- 12:10You know, if if if I had to
- 12:11be simplistic,
- 12:13I would say,
- 12:14across the country or at Driscoll,
- 12:17invest
- 12:18in health care for the kids today. Think
- 12:21about it. You make the right investments zero
- 12:23to 18.
- 12:25When these kids
- 12:26are 35, 45, 65,
- 12:29how much better they will be off when
- 12:32they're when they're older,
- 12:34adults. So make the investments today
- 12:37so that you don't have to make those
- 12:39difficult investments when when they get older. And
- 12:42then the other one is more financial,
- 12:45that I think that I'd like to place
- 12:47a spotlight on is
- 12:49Medicaid
- 12:51is paid about 30 percent less than Medicare.
- 12:55Pick your specialty, whether it's cardiology, pulmonology,
- 12:59radiology.
- 13:00If you go to an adult doctor,
- 13:03they're paid 30%
- 13:05higher for every specialty than Medicaid.
- 13:08And at some point, I think we're gonna
- 13:11all have to figure out that we wanna
- 13:12have some parity between Medicaid
- 13:15and Medicare for these doctors because that's one
- 13:18reason
- 13:19why there's a shortage
- 13:20of pediatric specialists in this country is because
- 13:23the payment
- 13:24for
- 13:26pediatrics is 30% less than adults. So I
- 13:29think we're gonna have to figure that out
- 13:31as a country moving forward. Otherwise, we're gonna
- 13:33continue to have the shortages.
- 13:35And so if you make those investments now,
- 13:37they're gonna be healthier when they're 45.
- 13:40Eric, it's been wonderful having you on the
- 13:42podcast today.
- 13:43We love all the insights you've been able
- 13:45to share. Hopefully, you'll be able to share
- 13:46them, not only with our audience, but any
- 13:48number of your colleagues in the very near
- 13:50future.
- 13:51Yeah. We can't wait to, the next time
- 13:53our paths cross.
- 13:55I can't wait. Thank you for having me.
- 13:57I look forward to maybe doing it again.
- 13:59And anytime if you're in the South Texas
- 14:01or Corpus,
- 14:03consider at home. Come by and visit us.