75: Minter Dial — Purposefully Integrating Empathy and AI at Work

Transforming Work with Sophie Wade · May 12, 2023 · 44m

Minter Dial and the podcast's host, Sophie, discuss empathy at work in the new technology-driven era of business and work. They both draw from their books—Minter's rerelease of Heartificial Empathy: Putting Heart into Business and Artificial Intelligence and Sophie's second book Empathy Works: The Key to Competitive Advantage in the New Era of Work. They explore and debate how to integrate empathy effectively as well as bring a human-centric approach to the AI-infused business and working landscape. Minter shares his insights about the importance of companies' having an ethical framework that…