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Why Focusing On The Patient Guarantees Dental Success with Mick Janness
Consistency may be key but how many of us really know where to find it? In this episode of The Dental Economist Show, host Mike Huffaker sits down with Mick Janness, CEO and Co-Founder of Oakpoint, to explore how his team grew a single practice to over 40 locations and the strategic approaches dental businesses need to adopt in order to find sustainable success.
What You’ll Learn:
Building a successful hub-and-spoke multispecialty dental model while prioritizing patient experience
How fundamental metrics like phone answering (95%+ target) and re-care drives consistent practice growth
The…
The skinny
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