Latest / Imagine If with Doone Roisin | Health, Wealth & Wisdom for Women (formerly Female Startup Club Podcast) / Why solving your own problems is the best way to start a thriving business, with Mamamade’s Founder Sophie Baron
Transcript
- 0:00This is Sophie Barron for Female Startup Club. Hi guys, welcome back to another episode of Female Startup Club. I'm your host, Doona Roisin, and joining me on today's show is Sophie Barron, the woman behind London's cutest meal delivery startup for babies.
- 0:25In March 2019, Mama Maid came to life when Sophie struggled to find healthy and fresh options for her baby. She set out to develop a product that would provide some support for other parents going through the same struggles that she was.
- 0:39Mama Made delivers unprocessed, unrefined combinations of real ingredients cut perfectly for tiny fingers that's flash frozen to seal in the nutrition and flavor. This is her journey of becoming an entrepreneur whilst also holding down a full-time job and the lessons she's learned along the way. This is Sophie for Female Startup Club.
- 1:01Sophie, hi. Thank you so much for joining me on Female Startup Club today. Thank you so much for having me. I'm so excited to jump into your business. But before we get started, do you want to give us a quick introduction on who you are and what your business is?
- 1:17Yeah, so I'm Sophie. I'm the founder of Mama Made. We are here to support parents through every stage of the weaning journey when they're introducing solids to their little ones. So ages six and up, we provide programs and weaning products and just a general support, really. Amazing.
- 1:37I want to go back to your life before you started Mama Made and what you were up to and what kind of led you to wanting to start your own business and go down that entrepreneurial path.
- 1:49It definitely wasn't like a straightforward, obvious path, I would say. I had been working in New York at Vogue. Then I came here to do a master's, met my husband, got a job working in kind of tech, became head of operations for a tech company. And when I had my daughter, I just felt very much at sea with this new identity as a mother. Yeah.
- 2:12I really struggled. And so I went back to work really quickly. And it was sort of in that period when I realized how poor the resources were for modern and working parents. Everything was sort of assuming that, you know, I'd be on maternity leave for 12 plus months or even then going back to work part time. There was nothing that really felt on a brand level, on a product level, like it was really designed for a working parent.
- 2:37And so that was when the idea for Mama Maid kind of started of wanting better options for food. But it was a good year between kind of the idea and then launching it. And even then once I launched it, it probably took a good like
- 2:52three to six months before I really kind of went for it. And now we're here and it's been going really well thankfully. But it was definitely a long gestation period. That's so cool. In the beginning when you were still working your other job in tech and you were like, oh, I have this idea. Yeah.
- 3:10Were you like, oh, I'm just going to start making some food for myself, for my friends to sell on the side? Or were you like, okay, I'm going to quit my job and go all in right now? What was that early time like of kind of getting started?
- 3:24It was definitely more of a kind of hobby slash side hustle of like, let me see if this product works and let me see if it's something that people would like. So experimenting with different flavors and collaborating with friends who are nutritionists. And I think everyone just treated me as like, oh, she finally has a hobby. She needed something after she gave birth and when she's not working, she's in the kitchen. And so it definitely wasn't a like,
- 3:49really much besides this hobby. And I stayed actually working at my job up until about a year ago, at least part time. I love how you were like, I'm a busy working mom. I'm low on time. I need help. But then you're like, I'm going to introduce this side hustle and work in all my spare time as well.
- 4:08But that's why I think I like, I still like when I look back at those early times, like it still seems to me like I was just pursuing some kind of like creative outlet in a way. It was just sort of like something for me to do that wasn't work. I mean, I was literally stretched to the hilt and felt so overwhelmed. But sometimes in those periods, you start to look for things to do that feel like an outlet. And I think Mama May definitely started as a kind of outlet for me and thinking about how I could use support and how I could use help.
- 4:36And it was really only once I got feedback from like friends and friends of friends and started to actually sell it that I thought, okay, maybe there's actually something here that could be a real business. And so when it was getting to that point, when you started asking friends for advice and for feedback, had you already collaborated with a chef to create some recipes and you were making them at home or what kind of was happening at that time?
- 5:01So at that time, it was purely just me in my kitchen, just coming up with some ideas, definitely learning as much as I could about child nutrition, baby nutrition. But it was, yeah, it was really just me. And then once I kind of decided to start selling it, that's when I started doing it properly
- 5:18got some, some professional help, but in the form of favors from people I knew to kind of revise recipes and revise, um, like nutritional content. And I was still operating from home. I mean, legally, like completely registered with the council and, and they came in and did all their checks and everything, but was operating from home for a while.
- 5:40Yeah, it's only been about six plus months at this point that we've been in a proper commercial facility. Amazing. What kind of capital did you need to get started? And was it like you were investing in the food and the product and working kind of on a favor basis with, you know, chefs and things like that? Or were you like from the get-go investing in branding, building a website? I know you're obviously quite...
- 6:08you're a tech business as well as a free service. So what was that kind of capital situation like,
- 6:16for getting started? I think it's amazing what you can do with very little money these days. I mean, the actual investment in the beginning was minimal. It was in a Shopify website that I did myself. It was the branding. I used a friend, so I got very good rates on that. And the biggest investment I remember was at one point I bought a huge chest freezer for like 400 pounds and then several hundred pounds worth of like vegetables.
- 6:44And I remember looking at my husband and being like, well, you know, if this goes like belly up, we'll just have the vegetables to eat and we'll sell the freezer and it won't be that big of a deal. So from the beginning, I mean, I was very much like just trying to use whatever kind of extra cash we had. There wasn't much of an initial capital injection into the business. And then really in terms of marketing and sales was all through Instagram, which is like this amazing free marketing tool.
- 7:08So it was really just a few thousand pounds, I would say, to start. And then we've been bootstrapping the business. We did up until in July 2020, we've closed a round of investment finally. Ah, congrats. That's so exciting. And what will that go towards? Is that to scale the product or is that for more of an investment into the tech and the website?
- 7:32For the most part, it's being invested into growth. So yeah, improving the website, improving the packaging, improving the branding. But a small amount of it is just going towards scaling the operations on the kitchen side. But because we've been able to bootstrap this far, we're in a comfortable facility. So a lot of that has already been taken care of. So yeah, it's really earmarked for growth at this point.
- 7:55I really love your branding. It is so fun and so pretty. I'm like, well, I don't have a baby, but I want that in my fridge. It looks great.
- 8:05It's such a sensitive subject at the moment because we're completely revamping the branding. I feel very attached to this branding because it's been so like it was such an organic sort of generation of it. Like I went to a friend for a logo and kind of color ideas and then we kind of did a little tweaking on it. And but I think as a result, it's a bit of a Frankenstein, the brand, which is why we wanted to now like kind of strip back and really understand what we're trying to communicate and understand.
- 8:33But part of me is really going to miss this version. What did you say it was? It's a what kind of brand? It's a bit of a Frankenstein. It's just little bits and pieces from this period and that period and things done on Canva and things done on not very much done professionally up until this point. Got it. Got it. Got it. Wow. So it's fully going to change.
- 8:57Yeah. That's so exciting. Oh my gosh. I love that for you. Okay. I want to go back still to the beginning, to those early days. What was the kind of feedback you were getting from people that, you know, made you realize it was a validated product and that you were ready to like actually start selling and, you know, go more in on the company?
- 9:19So I suppose it'd be helpful maybe to understand like what the current or at the time, what the offering was for parents and for babies in terms of food on the shelf. So it was like either you were cooking everything yourself. So batch pureeing or, you know, batch steaming and then freezing or on the supermarket shelves were these purees.
- 9:38We're usually in opaque packaging, long life products that's on the shelf. And there is, you know, they're great products. Like I like to think of them as fast food. Like there's always a time and a place, but you wouldn't necessarily only feed your child that.
- 9:55And yeah, it just seemed like crazy that those were the options available. So I started to speak to more and more parents who all felt the same. Like no one felt that good about offering these pouches, but there wasn't really another alternative. And so I came up, I literally like came up with these prototypes of what's now a mama made mix and was putting them in like Ziploc bags and driving around and dropping them off.
- 10:16And then getting feedback that way. And then when I started to just testing out, selling them and seeing what people would pay for them and then people coming back time and time again or people that I didn't even know coming to order them and getting feedback from people I'd never met before saying like, this has literally saved me. That was at that point where I was like, okay, this is actually something to do properly. But in general, there was, I think it started with that initial feeling that people were communicating of the like, well, I don't want to use the pouches, but like, there's nothing else.
- 10:46And what made you decide to go for a subscription-based model versus being like, you know, going straight to aim for being on the supermarket shelves and that kind of direction?
- 11:00I think for the most part, everything, every decision that we've made that mom made so far has been sort of organically made. So the fact that we started with me literally driving door to door, the fact that we started with like the Instagram sales, we've always known our customer really well. And that's something that I really didn't want to lose by going into retail, especially not at this stage where we're still really young. We're still really early in our
- 11:24the amount that we're able to get to know about our customer and build in response to what they're telling us is so valuable for everybody because it means that we're actually creating products that people want. It means that we're learning and we're improving a lot quicker, I think, than if we were going straight to retail. And then also it just allows us to stay really lean because we're able to keep our margins basically for ourselves. Mm-hmm, mm-hmm.
- 11:53And so I know now or I read now that you have partnered with some really amazing chefs. I think I read someone came from Bombob Ricard. What was the kind of thing that you were looking for when you were looking for people to collaborate with and what enticed them to actually leave those kind of jobs to work for, you know, a new startup that wasn't funded yet? Yeah.
- 12:18It's always been really important for me, at least with Mama Made for the food to be good, for it to be food that actually tastes like food, for it to be food that's recognizable as food. Something that parents wouldn't feel bad about eating themselves, for example, if they're really strapped for time. It's why our porridges, for example, are like humongous portions. It's intended to be shared between parent and baby. And...
- 12:41Bringing on these chefs was actually just kind of a lucky stroke of lockdown in a way is what we found all these restaurants shut. And a lot of these chefs who have families themselves, the ones that came to us in particular, they have young children. And working in a restaurant varies with antisocial hours. You're working very late at night, really hard, really long. So we were able to offer shift work.
- 13:05and basically a comparable salary so that they could spend time with their families. And then just understanding the kind of need for this kind of product, I think is particularly well understood by people who love food and spend their days working with food. So it was really just, it was very lucky in a way that it coincided with lockdown, but I think anyway, going forward, we've been able to retain that these chefs, you know, because of the lifestyle that we're able to continue to offer them. Yeah.
- 13:33And did you also have to work with like dieticians or professionals that specialized in like babies and kids and toddlers or you didn't have to do that?
- 13:45So no, we did. Like in the very beginning, obviously, it being for my kitchen was like a completely different story. But then now every recipe has been developed completely by a nutritionist. We have an in-house, yeah, she's in-house now, nutritionist slash doctor who has vetted everything, who still kind of approves every recipe. So we're really sure that we're offering good meals. So the way it will work is the chef will kind of come up with a recipe idea
- 14:13We'll send it off to the nutritionist who makes tweaks based on the nutritional content. And then we tweak again for taste. And it's kind of that back and forth process until we get to something that tastes good, but is also nutritionally sound. And do you bring in your child, your toddler, to try out the products?
- 14:33She is the original taste tester. We actually brought her to the kitchen. It was like over a weekend because we had to get something and she was like tearing into the banana oat pancakes that are just released. And it's always this like sigh of relief when she actually eats a Mama Maid product. Part of me is like, oh my God, please don't spit it out. She does eat it. It's always like, okay, there's at least one toddler on this planet who will eat this. Yeah, she's been the original taste tester from the beginning. That's so cute. I love that.
- 15:04I want to get into talking a bit about marketing. I know you said in the beginning, Instagram was your kind of key channel. That's how you were finding your customers and spreading that early good word. What else were you doing to kind of spread the word? How were you acquiring new customers and how has that evolved?
- 15:23It's still very heavily weighted on Instagram and it was for a long time. I mean, Instagram is the main channel and then it was some in-person events. So going to family clubs or going to places where we knew there'd be a lot of kids and just trying to get flyers into hands and products into hands. But for a good, I would say seven to eight months of our story, it was Instagram and
- 15:49Um, and then the word of mouth that kind of comes from that and referral is still a really big chunk now of what we do and a bit in like ambassadors slash affiliates. Um, yeah, so kind of word of mouth. And is the referral thing that you just mentioned, is that kind of like a program where someone can refer their friends, get some money off and then the new customer also gets some money off?
- 16:14Exactly. So that's what we're running now is that kind of refer a friend, give 10, get 10. That's been really effective. But we're also trialing soon a kind of points based program. So trying something else out as well. But because we've just seen, you know, with moms, especially it's that connection. If one person in one area loves the product, all her friends are going to buy that product. So just trying to kind of get
- 16:41a bit more traction through that. Yeah. And I think that's just inherently in consumer behavior is you share things that are good with your friends. I remember when I started using, when I used to live in London, I started using Farm Drop and they had that referral kind of program. And it just makes it so easy because the service was so great. It's easy to talk about with your friends. Your friends are in a similar phase of life where they care about the food that they're putting in their body. They care about, you know, what they're ordering and where they're ordering
- 17:11Yeah, exactly. I would say like our earliest customers weren't necessarily incentivized by the discount. They were just happy to spread the word. Happy to spread the word. Yeah. So we don't even we didn't need a formal referral program. And now that our customer base is growing, it's it's yeah, just trying something else out.
- 17:29Yeah, absolutely. Absolutely. We often talk about the challenges that come with being an entrepreneur. Obviously, it's never easy, but on the outside, things always look rosy. It looks like, you know, you've got this thriving business, et cetera, et cetera. But what are some of the struggles that you've had? And has there been a time where you've faced a significant challenge in the journey that you can share with other people?
- 17:55There's lots. I think it's just that decision to keep going. I mean, for me, like I didn't, we didn't have investors for a really long time. I mean, relatively speaking for the first year plus it was completely self-funded. So there were a lot of moments of being like, is this the make or break moment? Should I just stop now? You know, pull out whatever I can and get on with my days because as a,
- 18:22good as our traction's been, it's, it was a bit up and down in the beginning, especially because we're relying mostly on organic growth and unpaid growth. Um, it can be a bit slow. And so financially, I would say that kind of will to keep pushing. It did. There were periods where it felt like I was at the poker table being like, okay, am I going to put more on or walk away? Um, not that I've ever played poker, but that's how I'm going to say it.
- 18:47So I think, and it's still, now that we have raised funds, I, you know, I woke up in a panic this moment, this morning being like, are we bleeding cash? You know, how are we going to keep this business going? I mean, we're not, you know, all it takes is for you to sit down and kind of go through your balance sheet and see where you're at to take stock of everything. But there are these moments of, yeah, sheer terror of like, you know, should I pull out now? Now we can't, but before then...
- 19:12Yeah, I totally get it. My husband and I, we have started using this mantra recently and it's just stop stopping because of course, if things are really tough or you've had a series of bad days or a series of
- 19:27you know, crappy situations, you're like, Oh, am I doing the right thing? The self-doubt creeps in and you're like, maybe I should stop. Maybe I should do something else. But, you know, stop stopping is like what we're operating under. And I think that's a really simple, like nice, like two word thing that you're able to just quickly pop into your mind. And it makes such a difference. I love that. I think I'm going to start using that. Stop stopping. Oh my God. Start using it.
- 19:51I was being like, you know, I've come too far to only come this far. That was another mantra. Love that. So that's a similar vibe. Yeah, for sure.
- 20:04So where is the business today and what does the future look like for you guys? I know you have some merch on the store, which is super cute. I love the spoons. They look amazing. I think I read that you have 12 different recipes that come with the first box that you order. What's the expansion look like?
- 20:24So yeah, definitely building out the merch because that is, it's a lot of fun and people really like it. And it's nice to come up with products that are kind of a bit nicer looking than what's out there at the moment. In terms of flavors, we are building out
- 20:39more. So we've got 23, but adding in a line of puree so we can be servicing families that have younger babies. And then on the other end, toddler meals as well. So there's a lot into product development at the moment. And just improving our website really is a big, big piece for us. We've been on Shopify, but mostly all done myself. So it's really nice to be working with developers who are helping us come up with a proper kind of
- 21:08Slicker offering than what my limited tech can offer. Totally. I get that feeling. I want to go back to talk about just for a second when we were talking about changing the branding and making that decision to go in a different direction. How do you know that you should do that? And how do you kind of, you know, get the feedback from other people and build that into what it should be?
- 21:36I think it got to a point where we've grown our customer base a lot and we've grown our audience a lot. And because our branding never really had much strategy behind it, other than what was kind of in my head about what I want. I knew I wanted the brand to feel like. I knew what I wanted it to help people feel like when they interacted with Mama Maid and sense of,
- 21:55you know, keeping your identity is something a bit more sophisticated. But we were kind of losing grip about how to communicate that. I think we were losing a little bit of that core that you do when you go into this branding work of that kind of mission, vision, purpose, and really understanding what you're about. So that's something that was kind of the starting point of wanting to really make sure that we were firm on that because so much of this business has just come from my head that it's
- 22:25yeah, we've just gotten to a stage of just size where we need to be able to externalize that a lot better. And then with the actual look and feel of it, trying to find something that keeps that sense that we've got of something a bit different in the baby world, a bit more sophisticated, something that's speaking to the parents, but also is maybe a bit more inclusive, that speaks to different family makeups rather than just mothers necessarily. So...
- 22:52Yeah, these were all kind of the thoughts that had been pinging around when you just thought, let's just sit down and do this properly. And do you then go and survey your customers to find out what they like and what they don't like? Or are you just basing it off working specifically with a branding agency?
- 23:08No, I mean, that's the beauty of being direct consumer is that we do just spend a lot of time working and speaking to our customers. So like, it's not even about necessarily what they like or don't like, but it's like, how are we helping you? Like how, what are we, what pain point are we solving for you? Understanding actually how they understand our service. That was a really big piece. And then when it came to the actual look and feel of it, and yeah, I'm saying like what other brands are resonating with you, trying to get a fuller picture of the kind of,
- 23:38yeah, world that they're living in in terms of what they're interacting with daily. But I would, yeah, I would say just really understanding the service that we're offering them was a really big piece of it. Yeah, for sure. So important, so important. What advice do you have for women who have a big idea and want to launch their own company? Just do it. I think going back to that, like, stop stopping thing. I mean, I think you'll always regret
- 24:06not at least trying. I mean, doing it sensibly to start, you know, trying to do it with as little kind of overhead as you can to start. That was, for me, it made it a lot easier to start because the risks were so low, you know, thinking about what amount of money can I put into this, where if it was to all go, you know, dead, what, you know, would that be a life-changing amount of money to lose? And the answer was always no. So I think that makes it easier to start. And then
- 24:37looking at the right places for the validation that you need. So if that's your customers, if that's your clients, not looking anywhere else for validation, not looking for someone. I had so many people be like, oh, you're still doing that thing with the vegetables? And it was like, it was a horrible feeling. Oh my God. Yeah.
- 24:52I used to like cry about it, but then it's like, well, I don't really need to be listening to those people because I've got customers that actually I am helping. And even now on occasion we'll get a kind of snarky comment on a Facebook post and, you know, it's hard not to be a bit, you know, ruffled by that, but I think staying focused on why you're doing what you're doing and staying focused on who you're helping and yeah, just going for it because it is really fulfilling. Yeah.
- 25:19Yeah, absolutely. Sometimes it's hard to shut out that negativity. I heard a woman that I spoke to recently, her advice was when she, she's a podcast host out of Australia and she was saying that if she's experiencing negative comments or like trolling, she would just have to sit there and be like, but you are not my intended customer in that case. And so I just need to remember that you're not my target.
- 25:44And I thought that was a really nice way of just having to like take that moment and be like, you're not who I'm trying to speak to right now. That's like, I think that actually just sums up perfectly what, like what I've had to learn over time. Like, especially I thought that kind of my immediate friend group and their friends would end up being on my customer base. And I've actually really struggled to penetrate my kind of most close community of people.
- 26:09And I think taking a step back and being like, oh, actually, they're not my target customer for so many reasons does make it a lot easier to then just kind of like whatever. Like I've got my own thing going on. I've got a great thing going on. And yeah, you're just not my target. You're not my focus.
- 26:25Yeah, exactly. And you're putting in your effort to the people who are your focus and who are, who are buying from you and supporting you and love what you're doing. A champion, championing, I can't say that word championing. You know what I mean? Championing you. We are up to the six quick questions part of the episode. Question number one is what's your why?
- 26:49Um, to just help parents on the whole, I mean, it's very general, but I really struggled after the birth of my daughter. I just feel like it doesn't need to be that difficult. Um, it doesn't need to be so lonely and isolating and that second guessing everything you're doing. So if we can help even a few parents transition into this new world, um, a bit easier and feel better about themselves, then yeah, that's, that's why we're here.
- 27:17I love that. Question number two is what's been the number one marketing moment that made your business pop? Definitely bringing on our now marketing lead who's now oversees our Instagram. So putting everything behind our Instagram just literally has changed. Yeah. Transformed our business in terms of growth. We've definitely seen as our audience has grown, our business has grown.
- 27:43So on Instagram or also doing things like press and that kind of thing? Just really putting out a resource behind content on Instagram, partnering with experts on Instagram, putting out useful content. Yeah. And that's just having someone support me in that has been transformative for our business in terms of converting customers. That's so cool. Question number three is where do you hang out to get smarter?
- 28:10Well, no, I'm not hanging out with very many people. I'm like in third trimester, like lockdown. But I really love connecting with other female founders. So be it in person. I mean, it used to be at the wing. May it rest in peace. But even online, there's so many great groups and resources and
- 28:29I just love hearing what other women are up to, even if they're not necessarily entrepreneurs, but they're in the working world or they're juggling families. I feel always a bit greedy for stories because I just feel like we all get so much from each other when we can just kind of collaborate in that way of just sharing stories. For sure. Question number four is how do you win the day? And that's around your AM or your PM rituals that keep you feeling happy and successful and productive and motivated.
- 28:59It always feels like a good day if I've managed to balance looking after my daughter and the business. And in order to actually achieve that, it just means being really...
- 29:09kind of diligent in terms of my habits of when I wake up and getting some time in for myself before she wakes up and making sure I'm actually present when she's awake and then scheduling my work day so that I know what I have to get done before it's time to collect her from nursery. So I do try to be as strict as I can with my schedule. Um, but that allows me to feel really kind of fulfilled at the end of each day. So it's not, um,
- 29:33It's not the most fun, but it's a very strict schedule, but it's helpful. I love that. Question number five is if you only had $1,000 left in your business bank account, where would you spend it?
- 29:50I keep talking about it, but probably Instagram. Probably, yeah, that's just for us where our customer is. And if we needed a last sort of Hail Mary pass to get some more cash into the business, it would definitely be kind of putting more and more behind our Instagram storefront. And last question, question number six is how do you deal with failure? And that can be just a general experience or your mindset and approach.
- 30:19It's definitely not always easy, but I've really worked on splitting the kind of negative connotation to failure and trying to reframe it as a learning experience. Like I've especially with the fundraising process and having so many meetings that just went so badly or like, you know, you do a podcast interview and you're just like, what was I saying? Trying to reframe it as...
- 30:44You know, that was something I'm never going to do again. It's going to be a learning experience. So that reframing does feel like a muscle that can be worked and can be trained. So you stop being as bothered by, you know, when things don't go right or they don't go well. Yeah, that's probably the number one way.
- 31:03Amazing. Thank you so much for taking the time to be on the show and share the learnings about your business and what you've been up to. No, thank you so much for having me. I really appreciate it.
- 31:18Hey, it's June here. Thanks for listening to this amazing episode of the Female Startup Club podcast. If you're a fan of the show and want even more of the good stuff, I'd recommend checking out femalestartupclub.com where you can subscribe to our free newsletter. We send it out weekly covering female founder business news, insights and learnings in D2C, and interesting business resources.
- 31:43And if you're a founder building an e-commerce brand, you can join our private network of entrepreneurs called Hype Club at femalestartupclub.com forward slash Hype Club. We have guests from the show joining us for intimate Ask Me Anythings, expert workshops, and a group of totally amazing, like-minded women building the future of D2C brands.
- 32:05As always, please do subscribe, rate and review the show and post your favorite episodes to Instagram stories. I am beyond grateful when you do that.
- 32:22Hey, it's June here. Thanks for listening to this amazing episode of the Female Startup Club podcast. If you're a fan of the show and want even more of the good stuff, I'd recommend checking out femalestartupclub.com where you can subscribe to our free newsletter. We send it out weekly covering female founder business news, insights and learnings in D2C, and interesting business resources.
- 32:46And if you're a founder building an e-commerce brand, you can join our private network of entrepreneurs called Hype Club at femalestartupclub.com forward slash Hype Club. We have guests from the show joining us for intimate Ask Me Anythings, expert workshops, and a group of totally amazing, like-minded women building the future of D2C brands.
- 33:09As always, please do subscribe, rate and review the show, and post your favorite episodes to Instagram stories. I am beyond grateful when you do that.