Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
The Hidden Cost of Fast Fashion Returns
Returns are the silent killer of retail margins, and fast fashion feels it hardest. In this episode, Lucas and Luna dig into the operational nightmare behind the 'buy now, decide later' culture. They break down what actually happens to a returned t-shirt — from the reverse logistics truck to the sorting facility to the landfill or the discount rack. With data on return rates climbing past 30 percent for online apparel, and the cost of processing a return often exceeding the profit on the original sale, the economics are brutal. The hosts explore how some brands are fighting back…
The skinny
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