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Day 106 - A Travel Advisor's How-to Guide to Group & FIT Audits
Rachel K, a travel agency owner, shares insights on group/FIT audits and the importance of maintaining consistency in travel services. She emphasizes the need for discipline and outlines the steps for conducting audits effectively.
Takeaways
Consistency is key for maintaining client expectations
Audits help in maintaining discipline and hitting business metrics
The skinny
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