Latest / Earn Your Leisure / Overcoming Limited Thinking to Build a $750 Million Company
Transcript
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- 0:43Speaker 2: So marketing to barbershops, right are you marketing? At the
- 0:49Speaker 2: beginning you were to face you were going in hand
- 0:51Speaker 2: in hand, So were you doing that?
- 0:54Speaker 3: What white barbershops? Also? Absolutely?
- 0:58Speaker 2: Well, how did that work out?
- 1:00Speaker 4: So funny enough, when we were first kind of thinking
- 1:03Speaker 4: through how we're gonna do this, we had a bias
- 1:06Speaker 4: against ourselves.
- 1:07Speaker 3: We thought we probably couldn't.
- 1:08Speaker 4: Go in there and like you know, resonate with with
- 1:11Speaker 4: with with these like non black barber shops. So we
- 1:14Speaker 4: ended up hiring a friend of ours who's actually still
- 1:18Speaker 4: the company, who who's white, and and like his job
- 1:21Speaker 4: was going to be kind of biz dev like going
- 1:23Speaker 4: to the shops, so he was doing that, we were
- 1:25Speaker 4: still doing it. And over time this on experience, we
- 1:28Speaker 4: started finding out that like, actually we were better even
- 1:32Speaker 4: at the white shops selling them than he was. And
- 1:35Speaker 4: some of the bias that we had, you know, the
- 1:38Speaker 4: preconceived notion that we had these shop owners because we
- 1:41Speaker 4: didn't look like them, weren't going to want to hear
- 1:43Speaker 4: us out. Actually it was just totally not true. And
- 1:47Speaker 4: and then you know, and it turns out, you know,
- 1:49Speaker 4: the white guy who we hied wasn't good at that,
- 1:50Speaker 4: He ended up being really good at other things, so
- 1:52Speaker 4: he moved into like product on the product side. So
- 1:55Speaker 4: you just never you never know. And sometimes there's a
- 1:58Speaker 4: tendency to sell yourself short because you know, you think
- 2:01Speaker 4: somebody's going to think something about you. But if you
- 2:03Speaker 4: have a great product and you go there and you
- 2:04Speaker 4: meet them, I I. You know, we found that for
- 2:07Speaker 4: the most part, customers are willing to hear you out,
- 2:11Speaker 4: you know, regardless of what you look like.
- 2:13Speaker 5: Yeah, are you solving the hair on fire problem, you know,
- 2:17Speaker 5: and if you're solving that problem, I don't care whatever
- 2:19Speaker 5: you are. I think they're gonna listen to you because
- 2:21Speaker 5: it's you're addressing a real pain point in their lives.
- 2:25Speaker 1: All right, correct me if I'm wrong in these numbers.
- 2:27Speaker 1: Thirty two thousand barbershops, thirty two thousand barber shops.
- 2:31Speaker 4: Yet barber's barbers ten million clients last time I checked
- 2:36Speaker 4: that somewhere in that right?
- 2:37Speaker 3: How are we like?
- 2:38Speaker 1: This is because like you're talking from twenty sixteen to
- 2:41Speaker 1: this point, how are we scaling year to year?
- 2:45Speaker 3: Like? Are you like what trends are you watching? To say?
- 2:47Speaker 1: All right, here's an opportunity, his opportunity. This is a
- 2:50Speaker 1: potemographic this is we haven't touched this place. How are
- 2:52Speaker 1: y'all going about that? That's a lot. Congrats, Thank you,
- 2:56Speaker 1: thank you, thank you. It's never enough, though, you lord
- 3:00Speaker 1: it to the next.
- 3:02Speaker 4: So what we learned is a super what's super important
- 3:04Speaker 4: to scales that you really have to scale your team.
- 3:08Speaker 4: So you know, in the early stages, you know it
- 3:10Speaker 4: us and then a few other early employees, but as
- 3:13Speaker 4: you get bigger, you really have to bring on folks
- 3:16Speaker 4: who have the experience of kind of getting to the
- 3:20Speaker 4: next level where you're trying to get. And over time,
- 3:23Speaker 4: we've built up a really incredible kind of bench of
- 3:27Speaker 4: our executives, uh and that that has helped, you know,
- 3:31Speaker 4: helped tremendously. And in the early days, you do you know,
- 3:34Speaker 4: it's called doing things that don't scale, like walking into
- 3:36Speaker 4: the barbershop yourself and pitching them like that's great, but
- 3:39Speaker 4: like you can't that's not going to get you to
- 3:41Speaker 4: where we are now. So over time you have to
- 3:43Speaker 4: figure out how do you build like repeatable motions, repeatable
- 3:47Speaker 4: processes that's like scalable and you know, that's essentially essentially
- 3:52Speaker 4: what we've been able to do.
- 3:54Speaker 2: So so as far as this number of seven hundred
- 3:57Speaker 2: fifty million dollar evaluation, what can you break that down
- 4:02Speaker 2: as far as like what does that actually mean in
- 4:04Speaker 2: layman terms for somebody that just they hear that.
- 4:07Speaker 5: But it's like that is the enterprise value or the
- 4:11Speaker 5: kind of like market cap of your business. So if
- 4:15Speaker 5: somebody were to purchase the building business, they would have
- 4:19Speaker 5: to pay seven hundred and fifty million dollars for entire business.
- 4:22Speaker 5: And if somebody is investing, you know, based on a
- 4:26Speaker 5: dollar a mount they invests. That's percentage amount of the
- 4:30Speaker 5: seven hundred and fifty million, and.
- 4:32Speaker 2: That seven hundred and fifty million would come from investors
- 4:35Speaker 2: valuing the company at that as far as Okay, I'm
- 4:37Speaker 2: gonna point this amount of money in per percentage and
- 4:40Speaker 2: then that equals to seven fifty or does that come
- 4:42Speaker 2: from revenue that is projected to be like okay, ten
- 4:46Speaker 2: ex revenue?
- 4:46Speaker 3: Like what it?
- 4:47Speaker 5: I mean, there's some formula that they create, but that's
- 4:51Speaker 5: essentially the former is like, hey, look, you know, for
- 4:55Speaker 5: one percent, it's seven point five million, so the times
- 4:59Speaker 5: that by ten. If you want ten percent, you got
- 5:01Speaker 5: to put up seventy five million. So that's kind of
- 5:04Speaker 5: how the math works. And it's just supply and demand. Uh,
- 5:09Speaker 5: you know, if you have a great product, if you
- 5:12Speaker 5: have some proprietary technology that they think might you know,
- 5:16Speaker 5: transform the world, they're gonna they're gonna pay whatever they're.
- 5:19Speaker 3: Gonna pay for.
- 5:20Speaker 5: It's just like, you know, what the company, what people
- 5:23Speaker 5: think the company is worth.
- 5:25Speaker 3: How does the ownership table look right?
- 5:27Speaker 1: Because a lot of times startups, you know, we don't
- 5:30Speaker 1: have money, right, we haven't goten venture capitals, and so
- 5:34Speaker 1: a lot of times people will offer equity right like
- 5:37Speaker 1: as an exchange or collateral to say hey, I need
- 5:40Speaker 1: you a part of the team.
- 5:41Speaker 3: How does ownership look then? How does it.
- 5:43Speaker 1: Look now obviously you've got a board, you've got investors,
- 5:46Speaker 1: are you.
- 5:46Speaker 3: Guys majority owners? Still? Like, how does this work? Yeah?
- 5:51Speaker 4: So as far as the equity, like all of our
- 5:53Speaker 4: employees have some degree of equity.
- 5:55Speaker 3: We think that's important.
- 5:57Speaker 4: We think it's important want to align incentives, and it's
- 6:00Speaker 4: also important as a wealth building mechanism. Our company is
- 6:05Speaker 4: I don't know for sure, but I would say it's
- 6:07Speaker 4: probably maybe the most diverse and one of the most
- 6:10Speaker 4: diverse of a company like at our scale in terms
- 6:12Speaker 4: of like the breakground of our employees. So we think
- 6:15Speaker 4: it's you know, it's really important for them to have
- 6:16Speaker 4: skin in the game. And like when we do have
- 6:18Speaker 4: the big exit, you know, hopefully we'll be creating a
- 6:20Speaker 4: lot of millionaires and creating a lot of wealth in
- 6:22Speaker 4: the community. So so that so that's important. The second
- 6:27Speaker 4: was the second part of the question ownership. I think, oh, yeah, yeah,
- 6:30Speaker 4: you get diluted. I mean it's natural, you know, it's
- 6:34Speaker 4: the pie gets gets bigger. But you're you know, year
- 6:37Speaker 4: a percentage of the pie goes down over over time.
- 6:40Speaker 4: So you know, unfortunately I wouldn't say we have we
- 6:43Speaker 4: have majority, but you know that's just kind of the
- 6:46Speaker 4: name of the game.
- 6:47Speaker 5: Yeah, but you know, control, I think is also super important.
- 6:51Speaker 5: Like you know, you know, when you go through this fundraising,
- 6:55Speaker 5: take on more more investors, you know, you lose control.
- 6:59Speaker 5: But we still, like a board can't get rid of
- 7:02Speaker 5: us if they if they wanted to, because of the
- 7:06Speaker 5: structure we have in place, and that's equally important control earners.
- 7:12Speaker 3: What's up?
- 7:12Speaker 1: You ever walk into a small business and everything just
- 7:15Speaker 1: works like the checkout is fast, their seats are digital,
- 7:18Speaker 1: tipping is a breeze, and you're out the door before
- 7:21Speaker 1: the line even builds odds are they're using Square. We
- 7:26Speaker 1: love supporting businesses that run on Square because it just
- 7:28Speaker 1: feels seamless. Whether it's a local coffee shop, a vendor
- 7:32Speaker 1: at a pop up market, or even one of.
- 7:34Speaker 3: Our merch partners.
- 7:35Speaker 1: Square makes it easy for them to take payments, manage inventory,
- 7:39Speaker 1: and run their business with confidence, all from one simple system.
- 7:43Speaker 1: One of the things we love most is seeing neighborhood
- 7:46Speaker 1: businesses level up business West Indian spot righting our community
- 7:49Speaker 1: that started with a small takeout counter. Now with Square,
- 7:53Speaker 1: they've been able to expand into a full sit down
- 7:55Speaker 1: restaurant and even started catering events across the city. That's
- 8:00Speaker 1: the kind of growth that inspires us, and it's powered
- 8:02Speaker 1: by Square. Square is built for all types of businesses,
- 8:06Speaker 1: from the corner bagel shop that turn into a local chain,
- 8:09Speaker 1: to the specialty market with thousands of unique items, to
- 8:13Speaker 1: the stylist who's been holding you down for years. If
- 8:16Speaker 1: you're a business owner or even just thinking about launching
- 8:18Speaker 1: something soon, Square is hands down one of the best
- 8:22Speaker 1: tools out there to help you start, run and grow.
- 8:25Speaker 1: It's not just about payments, it's about giving you time
- 8:28Speaker 1: back so you can focus on.
- 8:30Speaker 3: What matters most ready.
- 8:31Speaker 1: To see how Square can transform your business, visit Square
- 8:34Speaker 1: dot com backslash, go backslash eyl to learn more that
- 8:39Speaker 1: Square dot com backslash, go backslash eyl. Don't wait, don't hesitate.
- 8:45Speaker 1: Let Square handle the back end so you can keep
- 8:47Speaker 1: pushing your vision forward.