Latest / Intentional Success with Tom Stimson
The Ongoing Battle Between Sales and Operations
Operations says everything is hard. Sales says everything is easy. Neither is helpful, and both are at the root of why your teams can't communicate.
In this episode, I break down how to fix the sales-to-operations gap by leading with show levels rather than gear lists, establishing a single source of truth in your system, and drawing clear lines between responsibility and accountability.
Agree on what the show is first, and everything else gets easier. Listen now.
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The skinny
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