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DEWA’s digital services accelerates issuance of soil investigation NOC by 81% · DEWA Podcasts

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  Welcome to our Tech News Podcast. I'm Sarah,
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  and joining me today is Ahmed. Ahmed, we have
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  an exciting update about digital transformation
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  at Dubai Electricity and Water Authority. Hello,
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  Sarah. Hello, listeners. Indeed, this is a remarkable
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  achievement in Dubai's digital infrastructure.
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  Dubai Electricity and Water Authority has made
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  a significant breakthrough in accelerating government
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  services. Exactly. The authority has successfully
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  accelerated the issuance of soil investigation
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  no -objection certificates by 81%. This is an
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  exceptional figure. Yes, and this achievement
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  came through the integration of digital systems
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  between Dubai Electricity and Water Authority
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  and the Roads and Transport Authority. Contractors
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  can now submit their applications through the
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  Roads and Transport Authority's digital platform
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  directly. This has led to instant auto approval
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  of applications, saving time and effort for all
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  stakeholders. Let's hear what His Excellency
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  Saeed Mohammed Al -Tayr, Managing Director and
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  CEO of Dubai Electricity and Water Authority,
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  said. His Excellency stated, We are committed
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  to fulfilling the vision of our wise leadership
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  to eliminate bureaucracy, adopt efficient business
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  models, and deliver a new generation of proactive,
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  integrated services. Our goal is to set a global
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  benchmark in government service excellence while
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  continuously enhancing quality of life and stakeholder
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  happiness. By embracing disruptive technologies
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  and building strong partnerships, we have created
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  advanced infrastructure that is agile, resilient,
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  and ready to meet the growing demand for our
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  services. By the end of June 2025, Dubai Electricity
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  and Water Authority achieved a digital service
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  adoption of 99 .5%. Additionally, more than 100
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  integration projects were completed with 65 government
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  and private organizations. Powerful words reflecting
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  true commitment to excellence and innovation.
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  Ahmed, what are the actual figures for this service?
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  Since the launch of the service, 466 applications
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  have been received for soil investigation no
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  -objection certificates, with 379 granted immediate
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  approval. That means the auto -approval rate
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  reached 81%. Precisely. This reflects Dubai Electricity
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  and Water Authority's commitment to leveraging
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  smart technologies to enhance operational efficiency
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  and customer experience. The service is powered
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  by advanced SAP technologies and geographic information
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  system software, ensuring accuracy and speed
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  in processing. That's correct. The digital service
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  adoption rate at the authority reached 99 .5%,
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  a major achievement that places Dubai at the
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  forefront of smart cities globally. Thank you,
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  Ahed, for these valuable insights. Dear listeners,
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  this was the Tech News Podcast. We'll see you
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  in the next episode.