Latest / Sales Lead Dog Podcast
Blake Morgan, The Customer of the Future
Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Her bestselling second book is called “The Customer of The Future: 10 Guiding Principles for Winning Tomorrow’s Business” identified by Business Insider as one of the top 20 books executives are reading to deal with COVID-19.
Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and The Be Your Own Boss Podcast. She lives in the Bay Area with her husband, their two…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.