Latest / The College Investor Audio Show
Lawmakers Warn Student Loan Oversight Is Slipping
Senators Elizabeth Warren and Jeff Merkley accused the U.S. Department of Education of obstructing congressional oversight of federal student loan servicers. In a letter to Education Secretary Linda McMahon (PDF File), the senators wrote that the department “appears to have progressed to active obstruction” of lawmakers’ efforts to obtain servicer performance data.
The dispute centers on basic service metrics: how long borrowers wait on hold, how often calls are dropped, how quickly written inquiries are answered, and how satisfied borrowers report being.
For families navigating student loan…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.