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Starting an Internal Training Program w/ Trevor

Trevor Matthews, the founder of Refrigeration Mentor, returns to the podcast to talk about starting up an internal training program for an HVAC/R company.

In some cases, the best lead technicians don't want to be head trainers if the responsibility is forced upon them. However, when there is a solid training plan in place, those senior technicians might actually find the task enjoyable.

The first step to starting a training program is to ask the apprentices and technicians where their skills are at and how they want to develop their skills. That way, you can map out a program that works for…

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